CBRE+2022企业社会责任报告

G

overnanCorporateResponsibilityRep

ort2022ClickonthisicontoreturnhereScalingaLow

CarbonFutureOverviewEnvironmentalSustainability21222432505260MessagesfromLeadership2022At

aGlance35OurCommitmentsUnderstandingOurImpactOurNetZeroStrategyClimateRisk&ResilienceGlobalSustainabilitySolutionsStrategicPartnershipsOurCompanyAboutCBRE79OurOperationsPriorityESGIssues11SustainableDevelopmentGoalsStakeholderEngagementNotableAwards&HonorsMemberships&Initiatives14161819CreatingOpportunitiesSo

AllPeopleThriveSocialPeople&Culture6470Talent

EngagementDiversity,Equity&InclusionSupplierDiversity7883WorkplaceSafety&SecurityHumanRights88100101102DataPrivacyCommunities&GivingLeadingwithIntegritytoBuildTrustGovernanceCorporateIntegrity116117ThisReportBoardofDirectorsReportOverview139EnterpriseRiskManagementEthics&ComplianceCybersecurity121Forward-LookingStatements140123130132IndependentVerification&AssuranceStatements141Harassment-FreeWorkplaceAppendix145Cover

photo:

CBRE

office,

Tokyo,

Japan.OVERVIEWOURCOMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTMessages

from

Leadership

2022At

aGlance[GRI

2-22]Dear

Fellow

StakeholderOur16th

annualCorporateResponsibilityreporthighlightshowCBREisworkingtocreatepositiveimpactsforpeopleandtheplanetwhiledeliveringoutstandingresultsforourclientsandotherstandardsofresponsiblebusinessperformanceThisservesasafoundationforaworkenvironmentwhereeveryonecanrealizetheirpotentialCBREhassetanambitious,andnecessary,goaltoachievenetzerocarbonemissionsby2040

Itrequiresarapiddeploymentofsustainabilitysolutionsacrossour7+

billionsqft

ofmanagedpropertyandoursupplychainaswellasourownoperationsThat’swhywearecollaboratingwithourclientsandsuppliers,implementinginnovativetechnologyandleveragingthecapabilitiesofTurner

&Townsend,ourmajority-ownedsubsidiary,andstrategicpartnerslikeAltus

Power

andothersPleaseexplorethisreporttolearnmoreaboutwhatwehaveaccomplished,wherewecancontinuetoimproveandourvisionforthepathforwardCorporateresponsibilityandsustainabilityareembeddedacrossourbusinessOurtalentedteamandstrongethicalculturehelpusdriveprogressontheUnited

Nations

Global

Compact’s

TenPrinciplesRobertE

SulenticPresident&ChiefExecutiveOfficer2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.3OVERVIEWOURCOMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTMessages

from

Leadership

2022At

aGlanceDear

Fellow

StakeholderAt

CBRE,wetakeaholisticapproachtocorporateresponsibility

Weregularlyworktounderstandtheissuesourstakeholdersvaluemost,andwherewecanaddthemostvalueOurstrategyfocusesonthreemainareas:scalingalowcarbonfuture,creatingopportunitiessoallpeoplethriveandleadingwithintegritytobuildtrustcontributetoeconomicimpactthroughoursuppliersOuremployeesaretheheartofeverythingwedo,andthatincludesshowinghowwecareasvolunteersandraisingfundsforlocalandglobalcausesLeadingwithourvalues,wewillhelpbuildamoresustainablefutureforallImportantly,eachinitiativeweundertakeisinformedbydataandinsightssothatwecanproducemeasurableoutcomesWe

compoundprogresswhenwescalesolutionsgloballyforourownoperationsaswellasforouremployees,clients,partnersandcommunitiesThisperspectivepositionsCBREtohelpadvancetheUN

’s

SustainableDevelopmentGoalsthroughourprograms,businessservicesandtheenthusiasmofourpeopleTimDismondChiefResponsibilityOfficerCBREisaplacewhereeveryonecanbelongandmakeadifferenceAswestrivetobuildtheworkforcethatreflectsthediversityofourcommunities,wecontinuetostrengthenourinclusivecultureand2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.4OVERVIEWOURCOMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTMessagesfromLeadership2022

At

a

GlanceScalingaLow

CarbonFutureCreatingOpportunitiesSoAllPeople

ThriveLeadingwithIntegritytoBuildTrust$4.9B+spentwithsustainablesuppliers$2.9B+spentwithsmall&diversesuppliers10thYear

onEthisphere’sWorld’sMostEthicalCompanies8,300+buildingsregisteredforenergyperformanceglobally1M+hoursoflearningbyCBREemployees1,200+Ethics&ComplianceAmbassadors$2.5B+ingreenfinancingbonds/notesissued(CBREIM)$19M+90thpercentileontheCorporatePoliticalDisclosureandAccountabilityIndexincharitable

giving(incl$2M+from

employees)2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.5OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTOurCompanyOVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAbout

CBREOurOperationsPriorityESGIssuesSustainableDevelopmentGoalsStakeholderEngagementNotableAwards&HonorsMemberships&Initiatives[GRI

2-1,2-6,

2-2]AboutCBRECBREGroup,Inc

isaFortune500(rank126)andS&P500companyheadquarteredinDallas,Texas

We

markedour116thyearofcontinuousoperations

in2022,

tracing

ouroriginstoa

company

foundedinSan

Franciscointheaftermathofthe1906earthquake

We

are

theworld’s

largest

commercialrealestateservicesandinvestmentfirm,basedon2022revenue,withleadingglobalmarketpositionsinourleasing,propertysales,occupieroutsourcingandvaluationbusinessesCBREservesadiverserangeofclientswithanintegratedsuiteofservices,includingfacilities,transactionandprojectmanagement;propertymanagement;investmentmanagement;appraisalandvaluation;propertyleasing;strategicconsulting;propertysales;mortgageservicesanddevelopmentservicesWe

provideservicesunderthefollowingbrandnames:“CBRE”(realestateadvisoryandoutsourcingservices);“CBREInvestmentManagement”(investmentmanagement);“TrammellCrowCompany”(USandEuropedevelopment);“Telford

Homes”(UK

development);and“Turner&Townsend

HoldingsLimited”(Turner

&Townsend)CBREGroup,Inc

isincorporatedinDelawareintheUnitedStatesOurClassAcommonstockistradedontheNewYork

StockExchange(NYSE)underthesymbolCBRE

Pleaseseeour2022Form10-Kfordetailsontheentitiesincludedinourfinancialstatements;thosesameentitiesarealsoincludedinthisreport,withtheexceptionofTurner

&Townsend

whichhasbeenamajority-ownedsubsidiaryofCBREbeginninginNovember2021We

anticipateincludingTurner

&Townsend’s

environmental,socialandgovernance(ESG)datawithinthenexttworeportingyears2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.7OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAbout

CBREOurOperationsPriorityESGIssuesSustainableDevelopmentGoalsStakeholderEngagementNotableAwards&HonorsMemberships&InitiativesRISE

ValuesWe

takegreatprideinourreputationforupholdingthehigheststandardsinthewaywedobusinessOurcommitmenttoourRISEvalues—Respect,Integrity,Service,Excellence—isasignificantreasonwhyCBREisthelargestcommercialrealestatecompanyintheworldThesestandardsarethefoundationonwhichourcompanyisbuiltandouremployeesworkandlivebythemRESPECTINTEGRITYSERVICEEXCELLENCEWe

actwithconsiderationforothers’ideasandshareinformationopenlytoinspiretrustandencouragecollaborationNooneindividual,noonedealandnooneclientisbiggerthanourcommitmenttoourcompanyandwhatwestandforWe

approachourclients’challenges

withenthusiasmanddiligence,buildinglong-termrelationshipsbyconnectingtherightpeople,capitalandWe

focusrelentlesslyoncreating

winning

outcomesforourclients,employeesandshareholdersopportunities2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.8OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOur

Operations

PriorityESGIssuesSustainableDevelopmentGoalsStakeholderEngagementNotableAwards&HonorsMemberships&Initiatives[GRI

2-1,2-2,

2-6]OurOperationsBusiness

SegmentsReal

Estate

InvestmentsRealEstateInvestmentsincludesinvestmentmanagementservicesprovidedgloballyanddevelopmentservicesintheU

S,UK

andContinentalEurope[GRI2-6]We

report

ouroperations

through

thefollowingbusiness

segments:(1)AdvisoryServices,

(2)

GlobalWorkplace

Solutions

and(3)Real

EstateInvestments

Inaddition,wehavea

Corporate

andothersegment

There

werenosignificantchanges

to

theorganization’s

ownershiporsupplychainin2022CBREInvestmentManagementprovidesservicestopensionfunds,insurancecompanies,sovereignwealthfunds,foundations,endowmentsandotherinstitutionalinvestorsseekingtogeneratereturnsanddiversificationthroughinvestmentinrealassetssuchasrealestate,infrastructure,masterlimitedpartnershipsandotherassetsWe

sponsorinvestmentprogramsthatspantherisk/returnspectruminNorthAmerica,Europe,AsiaandAustraliaInsomestrategies,CBREInvestmentManagementanditsinvestmentteamsco-investwithitslimitedpartnersAdvisory

ServicesAdvisoryServicesprovidesacomprehensiverangeofservicesglobally,includingpropertyleasing,capitalmarkets(propertysalesandmortgageorigination),mortgagesalesandservicing,propertymanagementandvaluationWe

aretheleadingpropertysalesandleasingadvisorgloballyDevelopmentservicesareconductedthroughourindirectwhollyownedsubsidiaryTrammell

CrowCompany,LLC

(TCC),whichprovidescommercialrealestatedevelopmentservicesintheUS,

UK

andContinentalEurope,andTelford

HomesPlc(Telford),

adeveloperofresidentialmulti-familypropertiesintheUK

TCC

pursuesopportunistic,risk-mitigateddevelopmentandinvestmentstrategiesforusersofandinvestorsincommercialrealestate,aswellasforourownaccount

Telford

isfocusedonresidentialrealestatedevelopmentintheUK

,includingfor-saleandbuild-to-rentpropertiesGlobal

Workplace

SolutionsGlobalWorkplace

Solutions(GWS)

provides

a

broad

suite

ofintegrated,contractually

basedoutsourcing

servicesto

occupiers

ofreal

estate,

includingfacilitiesmanagementandproject

management

We

alsooffer

account-basedAdvisory

services,particularlyleasing,propertysales

andportfolioadministration

for

GWS

clientsWe

believe

theoutsourcing

ofcorporate

real

estate

servicesisa

long-termtrend,

withmulti-nationalcorporations

andotherlarge

occupiers

ofspaceutilizingglobal,full-service

real

estate

firmsto

achieve

better

workplacesfortheirpeople,whileendeavoring

to

lowertheircost

ofoccupancy

We

typicallyenter

into

multi-year,

often

multi-service,outsourcing

contracts

withservicesdelivered

viadedicated

account

teams

and/or

anon-demand

basis2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.9OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOur

Operations

PriorityESGIssuesSustainableDevelopmentGoalsStakeholderEngagementNotableAwards&HonorsMemberships&InitiativesProcurement[GRI2-6]SpendAPACCBRE’sprocurementorganizationisresponsibleforthemarketevaluation,selectionandcontractingofsuppliersandtheirongoingadministrationandperformancemanagementincollaborationwithourbusinesslinesandcorporatefunctionsOursupplychainisanintegralcomponentofhowwedeliveracomprehensivesuiteofdirectrealestateservicesforourclientsEMEA9%Americas$32

5Types

ofSuppliersEngagedProductsandServicesBillion27%Telecom,

hardware,software,documentmanagement,consultingandprofessionalservicesSpendbyRegionInformationtechnology64%Promotionalitems,agencyandmediaservices,meetingsandevents,artwork,signageMarketingCorporateOperationsLeasing,furniture,maintenance,constructionmaterialsandservicesFacilitiesmanagementAccountingandfinance,employeebenefits,consulting,legal,insurance,recruitmentservices,physicalsecurity,life/firesafety,

travel,learninganddevelopment,fleetmanagementSuppliersExternalservices21%Furnishings,cleaning,landscaping,HVAC

goodsandservices,life/fire

safety,physicalsecurity,maintenance,officeservices,architectural,engineering,generalbuildingandspecialtycontracting,maintenance,repairandoperations(MRO)supplies,fixtures,smartbuildingstechnologyandmoreFacilities,projectandpropertymanagementClient130,000GlobalSuppliers33%In2022,theprocurementorganizationspent$32

5billiondirectlywithabout130,000

suppliersgloballyThespendincludespurchasesmadeonbehalfofourclientsforfacilities,projectandpropertymanagement,aswellas7,824

contractsforourcorporateoperationsThroughourprojectmanagementandmanagingagentarrangements,weinfluencebillionsinadditionalspend46%2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.10OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOurOperations

Priority

ESG

Issues

SustainableDevelopmentGoalsStakeholderEngagementNotableAwards&HonorsMemberships&Initiatives[GRI

3-1,3-2]PriorityEnvironmental,Social

&G

overnance

IssuesCBREhasconductedanEnvironmental,SocialandGovernance(ESG)IssuesAssessmenteveryotheryearsince2015toshapeourcorporateresponsibilitystrategyandreportingWe

engagestakeholderstoidentifyissuesthathavethegreatestpotentialtoimpactourbusinessoutcomes,aswellastheissuesourcompanyhasthegreatestabilitytoaffectthroughouractivitiesAssessment(DJSI),prioryearrankings,studyofindustrytrends,EnterpriseRiskManagementtopicsandothersourcesAnESGIssuesAssessmentisonepartofongoingandrobustengagementwithourstakeholdersthroughvariousmeetings,communications,eventsandotheropportunitiestodiscusstrends,challengesandcorporateinitiativesTheinsightsgainedfromthevariousperspectivesofourstakeholdersshapeourstrategy,enhancereporting,improveengagementandinformcommunicationsOurapproachtoimplementingtheassessmentfollowsfivesteps:1

IdentifyESGissues2

Identifykey

stakeholdersIn2022,CBREengagedwithstakeholdersacrossalllevelsofourorganization,aswellasclients,suppliers,shareholdersandindustryassociationsStakeholderswereaskedtoidentifyandrankthetop10of24

ESGissueswiththegreatestrelativeimpacttobusinessoutcomesorabilitytoaffectinmarketplaceESGIssuesAssessmentsurveysformoststakeholdergroupswerecreatedinaweb-basedsurveyplatformEachstakeholdergroupwasissuedauniquelinkallowingresponsestobeaggregated3

Developandlaunchengagementtactics4

Analyzeandreportinsights5

EngagestakeholdersonprogressandinitiativesCBREidentifiedtheissuesincludedintheassessmentbasedonUN

SustainableDevelopmentGoals,consultationwithinternalsubjectmatterexpertsandothersourcesNoassumptionwasmadethatitemsidentifiedduringapreviousassessmentwouldbeevaluatedatthesameimportancenow

IdentifiedissuesforrankingweretakenfromCBRE’sGRI,SASBandCDPdisclosuresandtheS&PGlobalCorporateSustainability2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.11OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOurOperations

Priority

ESG

Issues

SustainableDevelopmentGoalsStakeholderEngagementNotableAwards&HonorsMemberships&InitiativesResultsEnvironmentalSocialGovernanceResultswerecompiledintoanESGissuesmaptovisualizetherelationshipbetweenpotentialimpactonbusinessoutcomesandourabilitytoaffecteachissuePlacementonthemapvisuallyrepresentsrelativeimpactandabilitytoaffecteachESGissueaccordingtoourstakeholdersForexample,anESGissueplacedtowardsthebottomleftcornerindicatesanESGissuehasacomparativelylowpotentialimpactonbusinessoutcomesandCBREhasarelativelylowabilitytoaffecttheissueComplianceCarbonEmissionsTalent

Engagement&ManagementAllissuesincludedinCBRE’sESGIssuesAssessmentarerecognizedasrelevanttotherealestateindustry

Issuesmappedinthelowerleftcornerarestillimportant,however,bycomparison,issuesmappedinthetoprightcornerareconsideredarelativelyhigherpriority

We

alsorecognizethatmanyESGissuesareinterconnectedandhavetheabilitytoimpacteachotherSustainabilityServicesCorporateGovernanceGreen&HealthyBuildingsDiversity,Equity&InclusionCybersecurityClimateRiskAdaptionReputationalValueEmployeeWellbeingRenewableEnergySafety&SecurityWasteDataPrivacyTransparencyBiodiversityWaterCommunityEngagementDiverse,Sustainable&EthicalChainMarketResponsibilityHuman&LaborRightsSomeAbilityCBRE’s

AbilitytoAffectIssuesMoreAbility2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.12OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOurOperations

Priority

ESG

Issues

SustainableDevelopmentGoalsStakeholderEngagementNotableAwards&HonorsMemberships&InitiativesStrategic

Focus

AreasOur2022assessmentidentifiedthreethemesthatguideCBRE’sstrategy,informourongoingdialoguewithstakeholdersandhelpprioritizereportingprogressScalingaLow

CarbonFutureCBRE’sabilitytodrivetransformativechangetowardazerocarbonandresilientfuturewhileleadingby

exampleacrossourowncorporateofficeportfolio.ComplianceCarbonEmissionsGreen&CarbonemissionsGreenandhealthybuildingsSustainableserviceofferingsCorporateGovernanceHealthyBuildingsCreatingHowCBREbuildstheworkforceofthefutureby

drivinginitiativesthatdevelopouremployeesandcreateadiverseandinclusiveworkplacewhereeveryonecanthrive.OpportunitiessoAllPeopleThriveSustainabilityCybersecurityServiceOfferingsTalent

engagementandmanagementDiversity,equityandinclusionEmployeewellbeingTalent

Engagement&ManagementDiversity,Equity&InclusionEmployeeWellbeingLeadingwithIntegritytoBuildTrustWe

operateourbusinesswiththehighestethicsandintegrityineverythingwedo,whichisfoundationalforbuildingtrustwithourstakeholders.ComplianceEnvironmentalSocialGovernanceCorporategovernanceCybersecurity2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.13OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOurOperationsPriorityESGIssues

Sustainable

Development

Goals

StakeholderEngagementNotableAwards&HonorsMemberships&Initiatives[GRI

3-1,3-2]SustainableEnvironmentalDevelopment

Goals9INDUSTRY,INNOVATIONANDINFRASTRUCTURECBREaspirestoleverageourbusinessimpactandinfluencetodriveprogressagainsttheUnitedNationsSustainableDevelopmentGoals(SDGs)TheSDGsserveasablueprintthatalignswithourNorthStar:creatingtherealestatesolutionsoftomorrow,sobusinessesandpeoplethriveWe

prioritizedourfocusbyevaluatingeachofthe17SDGsandtheassociatedtargetsusingthefollowingcriteria:EnergyUseinManagedProperties,SolarPowerPartnershipNetZeroStrategy,GlobalSustainabilitySolutionsEnergyUseinManagedProperties,CommunityImpactInitiativeSustainableandDiverseSuppliers,SupplierESGScreening,ReducedE-wasteGHGEmissionsinManagedProperties,EnergyUseinManagedProperties,Vehicles,ClimateRiskSocial•ConnectiontoCBREbusinessstrategy•GeographicreachofoureffortsadvancingSDGs•Levelofourimpact•LevelofourinvestmentEmployeeWellbeing,OccupationalHealthandSafetyDiversity,Equity&Inclusion,HumanRights,SupplierDiversityHumanRights,Youth

CareerOpportunitiesDiversity,Equity&Inclusion,Supplier

Diversity,

CommunityImpactInitiative•LengthofoureffortsAsaresult,weidentifiedandmappedatotalof11SDGstotheenvironmental,socialandgovernanceissuesmostrelevanttoourbusinessGovernanceWe

recognizethatCBREcancontributetotheSDGsondifferentlevelsUsingourESGIssuesAssessment,weprioritizedsevenSDGswhereCBREcanhaveadirectimpactandfourSDGsthatwecaninfluencethroughourwork

ThenextpageoutlinestheseprimaryandsecondarySDGsandtheirconnectiontotopESGissuesStandardsofBusinessConductHumanRightsTransparency&CommunityImpactInitiativepartnershipsfocusedonclimatechangeAccountability2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.14Our

Impact-PrimarySDGsOur

Influence-SecondarySDGsEnvironmentalSocialGovernanceEnvironmentalGovernance7.

Affordableand

13.

Climate3.

GoodHealthandWell-Being5.

GenderEquality8

.DecentWork,andEconomicGrowth10.

Reduced16.

Peace,Justice

9.

Industry,11.

SustainableCitiesand12.

ResponsinleConsumptionandProduction17.

PartnershipsPriority

ESG

IssuesCleanEnergyActionInequalitiesandStrongInstitutionsInnovationandfortheGoalsInfrastructureCommunitiesEnvironmental••••Carbon

EmissionsGreen

&

Healthy

BuildingsSustainability

Service

OfferingsBiodiversity••••Scaling

a

low

carbon

future••••••••••ClimateRiskAdaptationRenewableEnergyWaste•••WaterSocial•••••••••••••••Talent

Engagement

&

Mgmt.Creating

opportunitiesso

all

people

thriveDiversity,

Equity

&

InclusionEmployee

WellbeingCommunityEngagementDataPrivacy•••••••••••••••••••Diverse,

Sustainable

&

EthicalSupplyChainHuman&LaborRightsSafety&SecurityGovernance•••••••••Compliance•••Leading

with

integrityto

build

trustCorporate

GovernanceCybersecurity••••••MarketResponsibilityReputationalValueTransparency•••••••••2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.15OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOurOperationsPriorityESGIssuesSustainableDevelopmentGoals

Stakeholder

Engagement

NotableAwards&HonorsMemberships&Initiatives[GRI

2-29]Stakeholder

EngagementCollaborationWork

Together

toSolve

ChallengesCBRE’sstakeholdershelpshapeourcorporateWhileourapproachisconsistent,weresponsibilitystrategy

Ourengagementapproachfollowsthreeprinciples—transparency,collaborationandsharedappreciatethateachstakeholderhasauniqueinterestinCBRE

We

definestakeholdersasindividualsandorganizationsthatcanPerspectivePurposevalue—thattogetherdelivermutuallybeneficial

impactorbeimpactedbyouroperations,outcomes:•Transparencyandcollaborationaresuchasshareholders,clients,employeesandcommunityorganizationsEngagegroundedinopencommunicationtouncoveruniqueperspectives•Collaborationandsharedvalueestablishadefinedpurpose•SharedvalueandtransparencyallowustoclearlycommunicateprogressTransparencyShared

ValueFocus

onOutcomesBenefittingAllStakeholdersWe

engagedirectlywithmanyofourShare

AccurateInformation

forAccountabilityProgressstakeholdersaspartofourbiannualESGIssuesAssessmentandmaintainanopendialoguewiththemonanongoingbasisOurmethodsofengagementarepresentedonthefollowingpage,includingasummaryofkey

topicsrelevanttoeachstakeholdergroup2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.16OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOurOperationsPriorityESGIssues

SustainableDevelopmentGoals

Stakeholder

Engagement

NotableAwards&HonorsMemberships&InitiativesInvestorsClientsEmployeesSuppliersAssociations*QuarterlyearningscallsClientCareprogramGlobalemployeeintranet,emailcommunications,townhallsSupplierCodeofConductSupplierDiversityProgramParticipationonboardsandcommitteesInvestorpresentations,eventsandone-on-onemeetingsLocalizedresearchresourcesandinsightsEmployeeengagementsurveyPresentationsandattendanceatconferencesandeventsResponsetoinformationrequestsEmployeeBusinessResourceGroupsExamplesMeetwithmajorshareholdersthroughannualandothermeetingsMeasureclientsatisfactionthroughregularsurveysCommunicatecompanystrategythroughpresentations,videosandarticlesConductsuppliergovernanceandperformancemeetingsSharebestpracticesandlessonslearnedoncorporateresponsibilityperformanceanddisclosureProvideinformationtoclientsonourcorporateresponsibilityperformanceAttendsupplierdiversityconferencesOutreachandEngagementProgramSolicitemployeesuggestionsthroughouttheyearEngagewithunionsandbargainingunitsthatrepresentrelevantemployeesWeeklypodcastshostedby

ourGlobalClientStrategistKey

TopicsCorporateGovernanceCarbonEmissionsCarbonEmissionsCarbonEmissionsCybersecurityDataPrivacyTransparencyCarbonEmissionsGreen&HealthyBuildingsRenewableEnergyEmployeeWellbeingGreenandHealthyBuildingsDiversity,Equity&InclusionDiversity,Equity&InclusionTalent

Engagement&ManagementDiversity,Equity&InclusionDiversity,Equity&InclusionCompliance*

Industryassociationsandsustainabilityorganizations2022CORPORATERESPONSIBILITYREPORT©2023CBRE,INC.17OVERVIEWOUR

COMPANYENVIRONMENTALSOCIALGOVERNANCETHISREPORTAboutCBREOurOperationsPriorityESGIssues

SustainableDevelopmentGoalsStakeholderEngagement

Notable

Awards

&

HonorsMemberships&InitiativesNotable

Awards&HonorsGeneralPeople/WorkplaceSustainability•FORTUNEMostAdmiredRealEstateCompany4oflast5years•FORTUNEAmerica’sMostInnovativeCompanies•BLOOMBERGGender-EqualityIndexfouryearsinarow•DOWJONESSustainabilityWorldIndexforfourthconsecutiveyear;NorthAmericaIndexnineyearsinarow•HUMANRIGHTSCAMPAIGNBestPlacetoWork

forLGBTQEqualityfortheninthstraightyear•BARRON’S#4MostSustainableCompany(U

S)•FTSE4GOODnineconsecutiveyears•LIPSEY#1commercialrealestatebrandfor22

consecutiveyears•ETHISPHEREWorld’s

MostEthicalCompanies10yearsinarow•DISABILITYEQUALITYINDEXBest