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UnitTwo
HotelReservation
预订客房1/23UnitObjectives(单元目标)
Afterlearningthisunit,youshould——understandwhatandhowtoreserveahotel;——masterthebasicwordsandexpressionsabouthotelreservation;——getsomeculturalknowledgeabouthotelreservationinformation;——findwaystoimproveyourwritingskillsaboutReservationsApplicationForm;——befamiliarwithsomefamoushotelsatseaandabroad.2/23BackgroundKnowledge背景知识
Reservationisnewwidelyadoptedasapromotionmethod,andmeanwhilereservationmakesitpossibleforhotelstobewellpreparedforguestrequirementswhencomingtohumanresource,financeandcarriedgoods.3/23MethodsforReservation预订方式
1.TelephoneReservation(电话预订)2.FaxReservation(传真预订)3.Reservationoninternet(网络预订)4.MailReservation(邮件预订)5.OralReservation(口头预订)6.ContractReservation(合约预订)4/23PracticeMaterials实训材料
Listening
Dialogue1a.ListentoDialogueOneanddecidewhethereachofthefollowingsentencesistrue(T)orfalse(F).1.___F___ThetwopeoplehavehadareservationinXi’anbeforetheytelephonethehotel.2.___T___Theywanttobookatwo-roomsuite.3.___F___TheZhengyinhotelhassomesuiteswhentheybooking.4.___T___Therateforonedoubleroomis850yuan.5.___T___Theywillarriveatthehotelnextweek.5/23Dialogue1b.Listentothedialogueandanswerthesequestions.1.What’sthenameofthehotel?ZhongyinHotel.2.Howabouttheconditionofthedoublerooms?Everyroomhasaprivatebathroom,andeveryroomisequippedwithradio,television,telephoneandminibar.3.Doestherateincludethebreakfast?No.4.Howmanynightsdotheywanttostayinthehotel?Threedays.5.What’sthedatewilltheyarrive?July15.
6/23Dialogue1c.Listentothedialogueagainandsupplythemissingwords.1.Thereareseveralhotelsavailable_.2.Canwemakea_reservation_now?3.Justamoment,please.Iwill_checkit_foryou.4.Wedon’thaveany_suites_freeatthemoment.5.Everyroomis_equipped_withradio,television,telephoneand_minibar_.7/23参考译文A:在西安我们住哪里啊?B:我要找一个好宾馆,那有很多宾馆都不错。A:我们现在能预订吗?B:我想能够。我来试试中银宾馆。您好,中银宾馆吗?那里有没有套房呢?C:请稍等。我给您查查。非常抱歉,现在没有套房,只有双人房间。B:没有单间?C:现在没有。B:那种房间条件怎么样?C:每间房都有一个独立浴室,房间内都配有收音机、电视、电话和迷你酒吧。B:房费是多少?C:每间850元。B:包含早饭吗?C:不包含。B:好,我要订两间,我们能够订能够看到街道房间吗?C:没问题,你们要住几天?B:三天。C:请问您姓名?B:Johnson小姐,J-O-H-N-S-O-NC:你们什么时候到,Johnson小姐?B:下周,7月15号。C:好,谢谢,Johnson小姐。B:谢谢。8/23Dialogue2a.ListentoDialogueOneanddecidewhethereachofthefollowingsentencesistrue(T)orfalse(F).1.FThemanbookstheroomforhimself.2.TThemanwantsadoubleroomwithabath.3.FAqueen-sizebedislargerthanaking-sizebed.4.TAking-sizebedcostsafewdollarsmorethanaqueen-sizebed.5.FTheratedoesn’tincludethebreakfast.9/23Dialogue2b.Listentothedialogueandanswerthesequestions.1.Howmanypersonsareinhisparty?
Two,hiswifeandhim.2.Doesalltheroomsinthishotelhaveprivatebathroom?
Yes.3.What’sthedifferencebetweenaking-sizebedandaqueen-sizebed?
Theyarealllargerthanordinarydoublebed,aking-sizebedisevenlargerthanaqueen-sizebed.4.What’stherateforaroomwithaqueen-sizebedforonenight?
$160.5.Isthereadiscountforthisroom?
Yes,a10%discount.
10/23Dialogue2c.Listentothedialogueagainandsupplythemissingwords.1.Howmanypersonsareinyour_party_?2.Wecanhaveonewith_either_aqueen-size_or_aking-sizebed.3.Aqueen-sizebedislargethanthe_ordinary_doublebed4.It_dependson_whichyoupreferoraremostcomfortablein.5._Bytheway_,whatservicescomewiththatprice?11/23ReadingPassageOneFutureSingaporeHotel
12/23FutureSingaporeHotela.AnswerthefollowingquestionsaccordingtothePassage.1.WhydidmanyhotelsinSingaporestopexpandingatthattimeaccordingtothepassage?Becausetherewasaeconomiccrisisatthattime.2.WhenwouldPhoenixmakeprofitsfromthenewinvestment?Itcouldmakeprofitsinthenearfuture.3.Whatwastheuseofthethreefreedfloors?Twoforsuperdeluxeroomsandoneforexecutivefloor.4.Whatkindsoflanguagecanbeusedinthesuperdeluxerooms?English,MandarinandJapanese.5.HowfaristhelargestgymfromPhoenix?Onlytwoblocksawayfromthehotel.13/23FutureSingaporeHotelb.Chooseanappropriatewordorphrasetofillineachblanktomakeeachsentencemeaningful,andchangeitsformwherenecessary.1.Tom_wasresolutein_swimmingacrosstheEnglishChannel.2.Thepriceofthemostgoods_godown__inthatcountry.3.Manycollagestudents_see__higherlearning_as_anewstartingpoint.4.The_trend_atpresentistowardsanecologicaltourism.5.Themeetingwillbeheldinthe_multimedia_roomofthehotel.6.Theoldbank-notesarebeingtakenoutof_circulation_7.Insomeareas,thetourismresourcesare_declining______.8.Thecountryhasbeeninaverypooreconomicstateeversincetheeconomiccrisis_.9.Hiseconomicpoliciespavedthewayforindustrialexpansion.10.Thefirmhasmadeahuge_investmentinnewplant.14/23c.TranslatethefollowingsentencesintoEnglishwithwordsorphrasesgiveninthebrackets.1.饭店不顾经济衰退大趋势,依然在加大投资,扩大规模。(trend)Thehotelisinvestingmoremoneytoexpanditself,payingnoattentiontothetrendofeconomicdecline.2.机场建成后,8年能够收回投资成本,从第9年就能够盈利。(reapthebenefits)Aftertheairporthasbeenbuilt,theinvestmentcanberecoupedwithin8yearsandfromthe9thyeartheycanreapthebenefitsfromtheinvestment.3.去年,新加坡酒店平均价格下降了6%,但入住率却上升了2.4%。(godown)Lastyear,thehotelratesinSingaporewentdownby6%,whiletheoccupancyratewentupby2.4%.4.有些人能够在逆境中发觉机会。(opportunity)Somepeoplecanfindopportunitiesinadversecircumstances.5.按摩能够帮助减轻痛苦。(relieve)Massagecanhelptorelievepains.FutureSingaporeHotel15/23ReadingPassageTwoTheProfileofHilton16/23TheProfileofHiltona.AnswerthefollowingquestionsaccordingtothePassage.1.WhendidHiltonopenhisfirsthotel?1919.HowmanyhotelsdoesHiltonHotelsCorporationincludeinNorthAmerican?2,300.Intoday’shotelindustry,whoarethewinners?Thewinnersarethosewiththebestbrandsthatofferthemostattractivemarketingprogram.Whatkindsofnewbrandsdidthecorporationestablishin1999?Doubletree,EmbassySuitesHotel,HamptonInnandHamptonInn&SuitesandHomewoodSuitesbyHilton.Whereistheheadquraterofthejointventure?Brussels,Belgium.17/23TheProfileofHiltonb.Chooseanappropriatewordorphrasetofillineachblanktomakeeachsentencemeaningful,andchangeitsformwherenecessary.1.Shealsolearnedakindofalphabetfortheblind,inwhichdifferentfingerpositionsstandfordifferentlettersofthealphabet.2.Inadditiontogivingageneralintroductiontocomputer,thecoursealsoprovidespracticalexperience.3.WeshouldgetathoroughunderstandingabouttheculturaldiversityoftheUnitedStates.4.WillyoubeabletoglanceovermyreportbeforeIsendittothecommittee?5.Itcanalsorefertoaconflictordisagreement,ofteninvolvingviolence.6.Thesourceofouroutsidefinancingisjointventure,compensationtradeandbankloan,etc.7.Hissecondnovelestablishedhisfameasawriter.8.Therewasahappychimeofbeliefandpracticeineverythingshesaid.9.Thecompanyistorelocateitsheadquarters_intheMidlands.10.Thefamilypossesseddocumentsthatprovedtheirrighttoownership_.18/23TheProfileofHiltonc.TranslatethefollowingsentencesintoEnglishwithwordsorphrasesgiveninthebrackets.1.这一出价对我们含有很大吸引力。(attractive)
Theofferisveryattractivetous.2.希尔顿酒店在质量和服务方面赢得了很好声誉。(reputation)HiltonHotelhaswonagoodreputationforqualityandservice.3.在竞争激烈酒店行业中,希尔顿一直处于领先地位。(competitive,industry)HiltonHotelhasbeenaleaderincompetitivehotelindustry.可口可乐是一个享誉全球著名品牌。(brand)CocaColaisabrandthatbewell-knownallovertheworld.5.奥运会开幕式上唱歌那个小姑娘,不但长漂亮,而且表现也很好。(notonly…butalso)ThegirlthatsangasongintheOlympicGamesopeningceremonyisnotonlybeautifulbutalsohasagoodperformance.19/23WritingReservationApplicationForm
酒店预定单Task2SampleWritingSample2HOTELBOOKINGFORMSurname:MillerOthername:DillonCompany(ifany):UnlverseComputersAddress:No.280DelandAvenueLondonCity:LondonCountry:GreatBritainTel:002-885-813-3598Fax:002-885-814-8320E-mail:
(Pleasecheckagainifyoure-mailaddressiscorrect)Check-indate:December21,Check-outdate:December28,NameofHotel:SunnyHotelSecondChoice:SeasideParadiseInwhichCity:HonoluluNo.ofRoomRequired:FiveNo.ofAdult:EightNo.ofChildren:TwoAge:FiveOccupancy:Single:None,Doublebed:Four,Twinbed:OnePricePerRoomPerNightinThisHotel:$150/roomAnyadditionalinformationorrequirement:______20/23ReservationApplicationForm
酒店预定单Task3WritingPractice1.Matchthefollowinggroupsofwordsandphrases.1.reservation a.登记入店2.ETA b.交通3.ETD c.预订4.cancelation d.预计离开时间5.transportation e.成年人6.check-in
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