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Welcometotheunit&Reading—ReadingcomprehensionUnit2
UnderstandingeachotherBytheendofthisperiod,youwillbeableto:analyzecommunicationproblemsandexplorepossiblesolutions;learnabouttheprocessofcommunicationandthekeystoeffectivecommunication;applytheskillsofeffectivecommunicationindailylife.CONTENTSPre-readingIWhile-readingIIPost-readingIIISentencesanalysisIVVWelcometotheunitItmeansthatlistening
is
more
importantthan
speakingin
communication.Welcome
to
the
unitWehavetwoearsandonemouthsothatwecanlistentwiceasmuchaswespeak.Whenwecommunicate,wemayfailtounderstandeachother.Communicationproblemsoccurfromtimetotime.Let’swatchavideotofigureoutDavid’sandJack’sproblems.Watchthevideo1.WatchthevideoandfigureoutDavid’sandJack’sproblemsrespectively.David’sProblemJack’sProblemHeneverreallylistenstowhatJackissayingandonlythinksofhimself.HecannotgetDavidtolistentowhatheissayingandgetsangrywithDavidfornotlisteningtohim.False.
True.2.TrueorFalse.(1)JackisveryinterestedinwhatDavidistalkingabout.(2)Davidisanotagoodlistener.3.Jack’sactionoflookingathiswatchdoesn’timplythat______A.Jackisinahurry.B.Heisengagedsomewhereelseanddoesn’thaveenoughtimetotalkwithDavidabouthisholidayplan.C.Jackisgettingalittlebitimpatient.D.Jackhasanewwatch.√4.WhatwouldyoudoifyouwereDavidorJack?IfIwereDavid,IwouldpaymoreattentiontoJack’sresponsesandinterruptions.Bydoingthat,Iwouldbemoreawarethatheisnotabletohaveaconversationwithmeaboutmyholidayideas,becauseheneedstogotofootballpractice.IfIwereJack,IwouldwaitforDavidtofinishspeakinginsteadofconstantlyinterruptinghim.Inthatway,Davidmightbecomeawarethatheishavingaone-sidedconversation.IfDavidstoppedtalking,IcouldlethimknowwhatIthinkofhisideasandthatImustleaveforfootballpractice.Pre-readingReading1.Whatothereffectivecommunicationskillsdoyouknow?MakingeyecontactShowingrespectRespondingtimely2.Tobeaneffectivecommunicator,howtosharpenyourcommunicationskills?Let’sreadthelecturetranscriptabouteffectivecommunication.While-readingActivity1
Fast-readingforbasicinformationⅠ.
What’sthemainideaofthetext?A.Whatiscommunication?B.Howshouldwecommunicateeffectivelywithothers?C.Whyshouldwehaveagoodcommunicationskill?D.Whichcommunicationchannelshouldbeusedbyus?√Ⅱ.
Readthetextquicklytomatchthemainideawitheachparagraph.Para.1
A.Thevalueofempathy.Para.2
B.Howpeoplecommunicate.Para.3
C.Theimportanceofbodylanguage.Para.4
D.Thebenefitsofeffectivecommunication.Para.5
E.Howtobecomeahighlycompetentcommunicator.Para.6
F.Communicationdependsonthewordsweuseaswellas howweusethem.Activity2
Careful-readingfordetails1.Whatisthefunctionofparagraph1?A.Toleadintothetopic. B.Toshowafact.C.Totellafunnystory.D.Toemphasizetheimportanceofcommunication.2.Whatdoesastrangerwanttodoifhesays“Heyyou!”?A.Toaskyouforhelp.B.Toattractyourattention.C.Toexchangeideaswithyou.D.Togiveyouawelcominggreeting.√√Ⅰ.ReadPara.1anddothefollowingexercises.Ⅱ.ReadPara.2anddothefollowingexercise.1.Whatiscommunication?Communicationistheprocessofexchanginginformationbetweenasenderandareceiver.receivesand_______the
message________(anencodedmessage)_______amessage___________,videotelephone,mailor__________feedbackencodesdecodesfacetofacesocialmediaEffectivecommunicationcycleAsenderAreceiver2.Completetheprocessofcommunication.3.Whydoestheauthormention“thesender”and“thereceiver”inparagraph2?A.Toclarifyaconcept.B.Topresentafact.C.Toexplainafeeling.D.Tomakeacomparison.√Ⅲ.ReadPara.3anddothefollowingexercises.1.Inordertobeahighlycompetentcommunicator,whatinformationshouldyouobtain?①Withwhomyouarecommunicating?②Whatistheirageorposition?③Whatistheirrelationshipwithyou?④Whatexpectationsandculturalbackgroundsdotheyhave?A.①②③ B.②③④C.①②④ D.①②③④√2.Whydoestheauthoraskaseriesof“what”questionsinParagraph3?Toemphasizetheimportanceofknowingwithwhomwearecommunicating.Andmoreimportantly,thesefactors,toalargeextent,definethewaywecommunicatewithothers.3.Whyshouldweknowthisinformation?decidingwhichcommunication
bestsuitsthesituation.determiningthe
touseandhow_________yourchoiceofwordsshouldbe.channelappropriatestylecomplex4.Whatdoestheword“it”inthelastsentenceofparagraph3referto?A.Determiningtheappropriatestyletouse.B.Communicatingwithastranger.C.Decidinghowcomplexyourchoiceofwordsshouldbe.D.Negotiatingwithalargeenterpriseaboutadeal.√Ⅳ.ReadPara.4anddothefollowingexercises.1.Whyshouldyoupayattentiontotheotherperson’sbodylanguage?Becausebodylanguagecanrevealalotaboutotherperson’sthoughtsandattitudesanditwillgiveuscluesastowhethertheconversationisgoingwellornot.YourbodylanguageTheotherperson’sbodylanguageWhyItrevealsalotaboutyour______________________.Itgivesus______astowhethertheconversationisgoingwellornot.HowMakesureitclearly________themessageyouwanttodeliver.Whennoticingachange,youshould______yourcommunicationaccordingly.ExamplesshowyouareattentivetotheissuesbeingdiscussedSomeonelookingatyouwitha_________expressionindicatesthattheyhavenotcompletelyunderstoodyourpoint.Thenyouwillneedto_________yourmessagebeforemovingon.indicatedisinterestandcreatedistrustorfrictionthoughtsandattitudescluessupportsadjustasmilelookingawaywitharmsfoldedconfusedclarify2.Fillinthebalanks.3.Howdoestheauthordevelopthefourthparagraph?A.Byanalyzingthecauseandeffect.B.Bygivingspecificexamples.C.Bylistingsomefacts.D.Byintroducinganinterestingphenomenon.4.Whatcanwelearnfromparagraph4?A.Onlyyourbodylanguageisimportant.B.Theotherperson’sbodylanguageshouldbeignored.C.Bothyourandtheotherperson’sbodylanguagesmatteralot.D.Bodylanguageisentirelyuselessduringthecommunication.√√1.Howcanyouseektounderstandtheotherperson’semotion?
Empathymeanstheabilitytounderstandtheotherperson’s_________.HowtodothatWhatifmeetingcomplicatedissuesByputtingyourselfintheirshoes.02giveseriousconsiderationstotheirpointsofview0301lookingatthesituationfromtheirpointsofviewadjustyourtoneandchoiceofwordsaccordinglyⅤ.ReadPara.5anddothefollowingexercise.emotions2.Whatdoes“puttingyourselfintheirshoes”meaninparagraph5?A.Youmaybeconfusedaboutwhyothersfeelthewaytheydo.B.Youcanmakesomeissueseasytodealwithbytryingothers’shoes.C.Youshouldtrytheotherperson’sshoestoseewhethertheyarefitforyou.D.Youshouldunderstandtheotherperson’semotionsfromtheirpointsofview.√3.Supposeyouarediscussingaprojectwithyourpartner,whohasjustlostanimportantbasketballgameandisinactive.Toengagehimorherinthediscussionandmakeyourcommunicationmoreeffective,youmayexpressyoursympathyby,forinstance,saying:“Iunderstandhowyoufeel.”,“Iunderstandyourfeelingsnow”,“Iknowwhatyouaregoingthrough”,“Icansee/readyourmind.”etc.1.What’sthemainideaoftheparagraph6?A.Thebenefitsofeffectivecommunication.B.Communicationskills.C.Theentirecircleofcommunication.D.Theimportanceofbodylanguage.√Ⅵ.ReadPara.6andfillinthefollowingtable.Benefitsofeffectivecommunication·enablingyouto1.________________________________________·improvingyour2.________________________·helpingyou3.__________________________________________·allowingrelationships4._________________________________settledifferencesanddisagreementsappropriatelyinteractionswithothersbuildtrustandgainotherpeople’srespecttobecomemorepositiveandproductive2.Whatisthebenefitsofeffectivecommunication?3.What’sthefunctionofthelastsentenceSo,getpractisingandgoodluck!
?Theauthoriscallingonreaderstopracticeeffectivecommunicationandbecomeahighlycompetentcommunicator.Ⅶ.Readthewholepassageanddothefollowingexercise.1.Whattypeoftextisthispassage?A.Anewsreport.B.Anannouncement.C.Anotice.D.Alecturetranscript(演讲稿).√2.Whatistheauthor’spurposeofhavingthislecture?A.Totellreadershowtocommunicateeffectively.B.Toencouragesreaderstorecognizetheimportanceofeffectivecommunicationandtopractisetheskillsindailyconversations.C.Toillustratetheimportanceofeffectivecommunication.D.Tostressbodylanguageisimportantineffectivecommunication.√3.Howdoestheauthorachievecoherence(连贯)betweenPara.2and3,andPara.4and5respectively(分别地)?Theauthorappliesdifferent________________________tomakeherideaseasytounderstand.First,theauthorconnectsPara.2and3byusingtheconjunction_____andreferencewhenshestates“thiscommunicationprocess”inPara3,thusreferringto“communication”inPara2.Second,theauthorusestheconjunction_______atthebeginningofPara5,whichimpliesaconnectiontothecontentinPara4.cohesivedevices(衔接手段)butwhilePara.1:IntroductionPara.
2:DefinitionWhatis1.
.Para.3:Someuseful2.__________
canhelpyoutodeterminehowbesttocommunicatewithothers.Para.4:3.______________isveryimportantforyoutocommunicatewithothers.Para.5:Thevalueof4._________shouldnotbeunderstatedinthecommunication.Para.6:ImportanceofeffectivecommunicationcommunicationinformationBodylanguageempathy4.Fillintheblanksandanalyzethestructureofthepassage.Post-readingActivity1
Discussion1.Whatothersuggestionscanyougiveonhowtobecomeaneffectivecommunicator?(Creativethinking创造性思维)Understandandrespectotherpeople’sopinions.Expressourowninanopenandhonestway.Expressouropinionsinanappropriateway,ratherthanwinanargumentorforceouropinionsonothers.Getmorepractice.Practicemakesperfect.2.Howcanweapplytheideasmentionedinthelecturetranscripttocross-culturalcommunication?(Criticalthinking批判性思维)It’simportanttolearnabouttheotherperson’sculturalbackgroundwhencommunicating.Youshouldfindoutaboutanycommunicationnormsrelatedtoage,jobandsoon,becausetheymaydifferfromculturetoculture.Forexample,certainculturesoftenhavevaryingwaysofaddressingolderpeople,orsomeonewhoholdsahigherpositioninanorganization.Bodylanguagerevealsalotaboutyou:yourculture,thoughtsandattitudes.Forexample,ifyouusesteadyeyecontactduringcommunicationtoshowthatyouareattentive,theotherpersonmayconsideritasdisrespectfulandwillfeeluncomfortable.Thevalueofempathyshouldnotbeunderstatedtoo.Beagoodlistenerandaneffectivecommunicator!1.Alwayswearasmile.2.Clarifyyourmessagesclearly.3.Putyourselfinothers’shoesandlookatthesituationfromothers’perspective.4.Passvaluableinformation.5.Dointeract!Activity2
SummaryCommunicationistheprocessofexchanginginformationbetweenasenderandareceiver.Thiscommunicationprocesscanbechallenging,1.______youcanbecomeahighlycompetentcommunicatorwithpracticeandpatience.First,youneedtoknowwith2.________youarecommunicating.Forexample,ifyouareabusinesspersonnegotiatingwithalargeenterpriseaboutadeal,youshoulddoitfacetoface,3.__________(use)formallanguageinastraightforwardmanner.butwhomusingYourbodylanguageis4.______________(equal)important,sinceitrevealsalotaboutyourthoughtsandattitudes.Additionally,theotherperson’sbodylanguageshouldnot5.___________(ignore),becauseitwillgiveyoucluesastowhethertheconversationisgoingwellornot.Ifsomeonelooksatyouwithaconfused6.____________(express),thiscouldindicatethattheyhavenotcompletelyunderstoodyourpoint.Whilebeingknowledgeableaboutbodylanguage7.____(be)vital,thevalueofempathyshouldnotbeunderstated.8.___________(engage)anupsetpartnerinadiscussionandmakeyourcommunicationmoreeffective,youmayexpressyoursympathyby,9.______instance,saying,“Iunderstandhowyoufeel...”equallybeignoredexpressionisToengagefor10.__________________(effect)communicationwillenableyoutosettledifferencesanddisagreementsappropriatelyandimproveyourinteractionswithothers.Goodcommunicationskillswillalsohelpyoubuildtrustandgainrespect
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