实商务英语综合教程（第3版 第一册）B1U4听力原文和练习参考答案

Unit4SocialManners

Listening1

M—ManagerS—Secretary

M:IamgoingtomeetanAmericanclientattheairportthisafternoon.

S:DoIneedtogowithyou?

M:Yes,istheresomethingweshouldpayattentionto?

S:We’dbetterdressneatlyandcleaninappearance.

M:Whatelse?

S:Inwesternculture,peopleareusedtomaintainingarelativelylargephysicaldistancebetweenoneanotherduringconversationorsocialmeetings.

M:Isthatsocalled“comfortzone”?

S:Yes,donotstandtooclosetopeopleinaconversation,otherwisetheymayfeeloffendedanduncomfortable.

M:Dotheysay“Howdoyoudo?”whentheyfirstmeet?

S:Yes,itisusedinformaloccasions;youmaysay“Hi”or“Hello”oninformaloccasions.

M:Bytheway,isitappropriatetoshakehandswhenmeetingeachotherforthefirsttime?

S:Yes,youaresupposedtoofferafirmhandshake.Aftermutualintroduction,wemaycollecthisluggageandarrangeaccommodationforhim.

M:OK.

Listening2

M:IamgoingtoholdabanquetinawesternrestauranttowelcometheAmericanclienttonight.

S:AsfarasIamconcerned,tablemannersinChinaaredifferentfromthoseinwesterncountries.

M:Thenwehavetoreviewsometablemannersinwesterncountries.

S:Americanpeoplechooseknivesandforksastheirtablewareratherthanchopsticks.

M:Howtousetheknivesandforks?

S:Whenusingthesilverware,oneshouldbeginfromtheoutsideandworkintowardtheplate.Inotherwords,youshouldstartwiththeknife,fork,orspoonthatisfarthestfromyourplate,andthepiecesclosesttotheplateareforthelastcourse.

M:Ineedtoputmynapkinonmylap,right?

S:That’sright.Anddon’tstarteatinguntileveryonehasbeenserved.

M:AndhowshouldIdrinkmysoup?

S:Slowly,sipwithoutslurpingfromthesideofthespoon.Whenthesoupisfinished,remembernottoleavethespooninthebowl,butplaceitontheplatebeneath.

M:CanIeatwithmyhands?

S:Youbetternot!Remembertocutyourmeatupintosmallpiecesthatareeasytochew.Whenyoufinisheating,theknifeandforkshouldbeputdiagonallyonthefurthersidebutnotleaningontheplate.Theknifeshouldalwaysbeplacedwiththesharpedgein.

M:Youknow,thinkingaboutalltheseruleskindofruinsmyappetite!

Unit4SocialManners

练习参考答案

Task1

1.client2.attention3.dress4.western5.physical

6.comfort7.otherwise8.formal9.handshake10.arrange

Task2

1.T2.T3.T4.F5.F

Task5

1.restaurant2.table3.review4.chopsticks5.begin

6.farthest7.napkin8.served9.chew10.ruins

Task6

1.Inawesternrestaurant.

2.Theychooseknivesandforks.

3.Oneshouldbeginfromtheoutsideandworkintowardtheplatewhenusingtheknivesandforks.

4.Whenyoufinisheating,theknifeandforkshouldbeputdiagonallyonthefurthersidebutnotleaningontheplate.Theknifeshouldalwaysbeplacedwiththesharpedgein

5.Hethinksalltheruleskindofruinhisappetite.

Task9

1.C2.A3.A4.C5.A

Task10

Etiquettereferstotheproper,politewaytoconductoneselfincertainsituations.

Usingproperworkplacesocialetiquettemakesagoodimpressiononyourco-workersandsuperiors,thushelpingyougetabetterperformancereviewandbeconsideredforbetterassignmentsandpromotions.

Professionalattireshouldbewornintheworkplace.

4.Limitpersonalphonecallsintheworkplace.

5.Donoteatstrong-smellingfoodintheoffice.

Task11

1.interactions2.etiquette3.impression4.centered5.teamplayer

6.promotions7.professional8.limiting9.bothersome10.neat

Task12

1.hadamarkedimpacton2.arecenteredon3.Nomatterhowarduous

4.keepitaslow-keyaspossible5.notbestarted

Task13

1.C2.B3.C4.A5.C

Task14

1.holdstrue2.usingtitles3.buildrapport

4.showrespectfor5.physicalspace

Task16

1.aregoingtohave

2.amgoingtoredecorate

3.goes;isgoing

4.istospeak

5.is;goingtodo;isgoingtowatch;catch

6.did;picked;areyougoingtodo;amgoingtomilk

7.willvisit

8.amgoingtofaint

9.willgive

10.isbeingdelivered

Task17

1.Ifthecropsfail,therewillbeafamine.

2.Hewon’tbecomingtothepartythisevening.

3.Youwillfeelbetteraftertakingthismedicine.

4.Heisnotgongtocheatmeagain.

5.Heisgoingtobeadoctorwhenhegrowsup.

6.ThePresidentiscomingtotheUNthisweek.

7.IamspendingmyholidaysinHongKongthisyear.

8.Thetrainleavesat7:30thisevening.

9.Waithereuntilthemeetingisover.

10.Wearemovingtoadifferenthotelthedayaftertomorrow.

Task18

Date:Sep3,2010

From:

Zhushan@126.com

To:

charlie@

Subject:replytoproductenquiry

DearSir:

ThankyouforyourenquirydatedSep1,andyourinterestinorproductsaswell.

Weareenclosingsomecopiesofourillustratedcataloguesandapricelistgiventhedetailsyouaskfor.Besides,wearesendingyousamplesofvariousfashionswhichshowyouclearlythequalityandcraftsmanship.

Wearewillingtoallowa5%discountforallordersover1,000pieces.Youcanrelyonustogiveyourorderimmediateattention.

ZhuShan

ManagerofShanghaiFiberProductCo.,Ltd

Task19

Date:Mar23,