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CONSUMER&
BRANDBrandKPIs
for
coffee:
Garat
in
MexicoConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:
approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
–64,
quotasset
ongender
and
ageThisreport
is
basedon
Garat’sperformance
inthecoffee
market.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202472%
of
Garat
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Garat’sbranding
resonates
more
with
Gen
X•Garatgenerally
appealstowomen
more
than
men•GaratranksoutsidetheTop10
inawareness
withinthe
coffee
market•Thepopularity
ratingof
Garatis38%•Garatrankstenthinconsumption•Among
Garatenthusiasts,43%
fallunderthehigh-income
category•Consumers
want
theircoffee
brandstohave•Interms
of
loyalty,Garat
isoutsidetheTop10
inauthenticity,reliability,
and
honesty
/trustworthinessMexico•Garathasascore
of
10%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Garat
at
72%Brand
profile:
snapshotBrand
performance
of
Garat
inMexico72%38%34%28%10%AwarenessPopularityUsageLoyaltyBuzz5Notes:Coffee
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents
(awareness),
n=428,
respondents
who
know
the
individual
brand
(popularity),
n=428,
respondents
whoknow
the
individual
brand(consumption),
n=118,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=428,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Garat’s
branding
resonates
morewith
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations41%37%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeGarat
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatGarat
islikedby7%
ofBaby
boomers
and
33%
of
GenXers,
whereas
thetotalshareof
industryusers
is4%and25%,
respectively.35%33%25%20%ForMillennials
andGen
Z,
41%
and
20%
feel
positivelytowards
Garat,versus
37%
and
35%.
Socurrently,
forGarat,Gen
Xconnects
most
withtheirbrandcomparedtothe
overall
industryuser.7%4%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestocoffee,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=162,
Garat
enthusiast,
n=1,212,
coffee
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Garat
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Garat
shows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Garathasahigherproportionof
LGBTQIA+consumers
when8%12%59%
ofwomen
likeGaratcompared
to41%
ofmen,
whereas
for
the
overallindustry,51%
of
women
consume
coffeecompared
to
49%
of
men.51%49%59%87%86%compared
to
theindustryusers
ingeneral.12%
ofGarat
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.41%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
coffee,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=162,
Garat
enthusiast,n=1,212,
coffeeconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Garat
enthusiasts,
43%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.7%7%Single32%36%32%11%15%43%CoupleSingleparentNuclear43%
ofGarat
enthusiastsare
from
high-income
households.Garat’sbrandisgenerally
enjoyed
morebyconsumers
who
arepartof
anuclearhousehold,
39%
ofGarat
enthusiastshavethiscurrent
livingsituation.9%7%39%33%37%Multi-generational9%10%25%25%ExtendedOther20%0%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
coffee,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=162,
Garat
enthusiast,
n=1,212,
coffee
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
coffee
brands
to
have
authenticity,
reliability,
and
honesty/
trustworthinessBrand
profile:
qualitiesQualitiesconsumerswant
from
coffee
brandsForcoffee,
thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,reliability,
and
honesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Garat
consumers
alsoappreciate
thesekey
attributes,indicating
Garat
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatGaratenthusiastsareleast
focused
onare
boldnessandcleverness.ReliabilityExclusivityGarat
shouldwork
onpromoting
highvaluetoconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
coffee,which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
coffee,which
of
the
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
coffee,which
ofthe
followingbrands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=118,
Garat
consumers’,n=162,
Garat
enthusiast,
n=1,212,
coffee
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Garat
fans,
60%
state
that
they
get
excited
about
coffee
productsBrand
profile:
attitudesWhat
doconsumersthink
ofcoffee
ingeneral?60%55%50%48%39%36%33%33%28%27%24%21%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
aboutIknow
and
trust
coffee
productsIliketotalkabouttopicsrelating
tocoffeeBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
coffee
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tocoffee,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=162,
Garat
enthusiast,
n=1,212,
coffee
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1172%
of
Garat
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
coffee,
the
average
awareness
ofabrandinMexico
is49%.
Awareness
of
Garat,however,isat34%.Awareness38%
ofMexican
coffee
consumers
saytheylikeGarat,compared
to
anindustryaverage
brandpopularity
of38%.28%
ofindustryconsumers
inMexico
say
theyconsume
Garat,with
the
average
consumption
of
abrandat32%.BuzzPopularity72%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of75%.Garat
hasbeen
noticed
less
inthe
media
compared
toother
brands,with
a“Buzz”score
of10%
compared
to25%.LoyaltyGaratUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Coffee
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents
(awareness),
n=428,
respondents
who
know
the
individual
brand
(popularity),
n=428,
respondents
whoknow
the
individual
brand(consumption),
n=118,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=428,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Garat
ranks
outside
the
Top
10
in
awareness
within
the
coffee
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofGaratRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Nescafé97%93%82%81%77%64%57%41%39%35%2Starbucks34%3Legal4CaféOro5NespressoLosPortales
deCórdobaPuntadelCieloJacobsUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.666%78Outofallrespondents,
34%
were
aware
of
Garat.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9CaféMexicanoBlasónAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,250,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Garat
is
38%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofGaratRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Nescafé80%58%52%50%45%43%43%42%38%37%2PuntadelCieloStarbucks338%4CaféOroOutofconsumers
who
knew
thebrand,
38%
saidtheyliked
Garat.
Thisranksthemninth
compared
to
otherbrandssurveyed
inthismarket.5JuanValdezNespressoLegal662%78CaféMexicanoGarat9PopularityN/A10LosPortales
deCórdoba14
Notes:“When
it
comesto
coffee,which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=428,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Garat
ranks
tenth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofGaratRank#
BrandUsage
%81%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
coffee,
which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Nescafé2Starbucks51%28%3PuntadelCieloLegal41%Outofconsumers
who
knew
thebrand,
28%
saidtheyconsumed
Garat.
Thisranksthemtenthcompared
toother
brandssurveyed
inthismarket.440%5CaféOro39%6CaféMexicanoNespressoJuanValdezLosPortales
deCórdobaGarat34%733%72%833%928%UsageN/A1028%15
Notes:“When
it
comesto
coffee,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=428,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Garat
is
outside
the
Top
10
in
MexicoBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofGarat’s
consumersRank#
BrandLoyalty
%90%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Nescafé2JuanValdezPuntadelCieloStarbucks89%28%385%482%5Blasón80%6Lavazza78%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
coffee,
which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.7Jacobs76%72%8NespressoLosPortales
deCórdobaCaféMexicano76%976%Outofrespondents
whohaveconsumed
Garat,72%saidthey
would
consume
the
brandagain.LoyaltyN/A1076%16
Notes:“When
it
comesto
coffee,which
ofthe
following
brands
areyoulikely
to
consume
againin
the
future?”;Multi
Pick;Base:n=118,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Garat
has
a
score
of
10%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofGaratRank#
BrandBuzz%78%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Nescafé10%2StarbucksLegal55%337%Outofconsumers
who
knew
thebrand,
10%
saidtheyhadheardaboutGarat
inthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4NespressoCaféOroPuntadelCieloCaféMexicanoJuanValdezJacobs37%532%624%723%816%90%Buzz916%N/A10Gila15%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=428,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.•
Identifyandunderstandyourcoreaudiences•
TrackbrandKPIs•
Analyzeco
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