雨课堂学堂在线学堂云《Introduction to Hospitality（接待业概论）（南开 ）》单元测试考核答案

注：不含主观题第1题判断题(2分)JohnR.Walkermentionedinhisbook,IntroductiontoHospitalityIndustry,personalsafetyofguestsshouldbethefirstpriority.

第2题判断题(2分)Inhospitalityindustry,servicesareofferedtopeopleawayfromtheirhomes第3题多选题(2分)Whatkindofelementsareincludedinhospitalityindustry?AHotelsBFoodsCOtherkindsofinstitutionswhichprovideshelterDAnimals正确答案：ABC第4题单选题(2分)Howmanyworkinghoursarethereinthehospitalityindustry？A<20B50-60C20-30D30-40第5题多选题(2分)Whatarethefactorsandtrendsaffectingtheindustry？ALegislationandregulationsBDiversityCGlobalizationDConcernswithhealthandsafetyissues正确答案：ABCDChapter2Quiz第1题多选题(3分)Inrestaurantindustry,whicharethethreenormalbusinessmodelsforrestaurants?AChainBIndependentCFranchiseDOnline正确答案：ABC第2题多选题(3分)Whatarethekeyelementsforbuildingasuccessfulrestaurant?ALocationBAmbienceCCustomerDMenu正确答案：ABCD第3题单选题(2分)Howmanycontrolpointsdoesthefoodcostcontrolcyclehave?A7B8C9D10第4题单选题(1分)Chinaranksthetopnotonlyinproducingbutalsointeaconsumption.ATrueBFalse第5题单选题(1分)Tonicwaterbelongstowater.ATrueBFalseChapter3Quiz第1题单选题(2分)InChina,theevaluationoffive-starhotelsmustbemadebytheChinaNationalTourismAdministration.ATRUEBFALSE第2题单选题(2分)Thelocationisimportantinlodgingindustry.ATrue第3题单选题(2分)Therearethreemainperformanceindicatorsinhotelindustry.ATrue第4题多选题(2分)Whatarethebasisofhotelsratingfactors?AHotelfacilitiesBHotelamenitiesCServicequalityDHotelcomfortlevel正确答案：ABCD第5题单选题(2分)Ifyouwanttocompareyourownbusinesswithotherhotel,howmanybenchmarkingindextohaveacomparison?A1B2C3D4Chapter4Quiz第1题判断题(1分)In1900,BlackBallLinewascompleted.Itwasthefirstshipspecificallydesignedforcruises.第2题判断题(2分)Inducedeffectscomefromtheexpendituresofdirectandindirectrecipients.第3题判断题(2分)Itisasignofhealththattourismistheonlydependencefortheireconomicdevelopmentandgrowth.第4题多选题(3分)Whatareexpendituresofcruisevessel?APortcostsBShoreexcursionsCMarineexpensesDMaintenance正确答案：ACD第5题单选题(2分)AccordingtoCruiseLineInternationalAssociation,howmanytypescruiselinescanbeclassified?ATwoBThreeCFourDFiveChapter5Quiz第1题单选题(2分)TheoldestamusementparkoftheworldisBakken.ATrueBFalse第2题多选题(2分)Howmanyfactorsshouldbetakeninaccountbeforeathemeparkisplannedorconstructed?AMarketandthetransportationBRegionaleconomyCCitycognitiveimageDCompetitors正确答案：ABCD第3题单选题(2分)Whatthemeparktakesthefirstplaceinthetop10globalthemeparkgroups?AChimelongBDisneyCCedarFairEntertainmentCompanyDSixFlags第4题单选题(2分)MICEmeansMeetings,