《酒店英语》课件 Unit3-Lesson2 Chinese Dish Service　

HOTELENGLISH英语

酒店Contents

Pre-UnitBasicKnowledgeofHotelUnit1TheFrontDeskUnit2TheHousekeepingDepartmentUnit3TheFoodandBeverageDepartmentUnit4TheBusinessCenterUnit5TheFitnessandRecreationCenterLesson1

TableReservation

Lesson2

ChineseDishService

Lesson3

WesternDishService

Unit3TheFoodandBeverageDepartmentLesson4

BarService

GoalLearntorecommendChinesedishesandtakeorders.Lesson2ChineseDishServiceWarm-upDialogueRole-playReadingTaskFurtherStudyWarm-upDialogueReadingFurtherStudyRole-playTaskWritethecorrecttermbeloweachpicture.noodlessoybeanmilkporridgedumpling/jiaozisteamedbun/baozichopsticks1.__________2.__________3.__________4.__________5.__________6.__________W:Welcometoourhotel!Haveyoumadeareservation?C:Yes,inthenameofMr.Cooper.W:Justaminute.I’llcheckourreservationbook.Ah,yes,atablefortwoat6:00p.m.Pleasecomethisway.(aftertheguestsseated)C:DoyouhaveamenuinEnglish?W:Yes,hereyouare.(afewminuteslater)W:Excuseme!Areyoureadytoorder?J:Yeah,butwehavelittleknowledgeaboutChinesefood.Canyoumakeafewsuggestions?W:Mypleasure.WehaveavarietyofChinesefoodandwineatyourchoice.Ifyoulike,Icanrecommendourspecialdishes,suchasPoachedChickenwithVegetablesandSteamedPerch,bothofwhicharepopularamongguests.Warm-upDialogueReadingFurtherStudyRole-playTaskMr.Cooper（C）请他的朋友Joe（J）到饭店就餐，因为他们不了解中国菜，所以请服务员Wendy（W）向他们推荐。J:Soundsgreat!I’lltakethem.Howaboutyou,Mr.Cooper?C:Oh,I’monadietrecently.Couldyoupleaserecommendsomelightlyseasonedfoods?W:HowaboutFruitSalad?Manyguestsspeakhighlyofit.C:Alright.I’dliketotrysome.W:Yourdisheswilltake15-20minutestoprepare.Whilewaiting,whatwouldyouliketodrink?Beer,liquor,anddryredwinearewelcomeinChina.Whichonedoyouprefer?J:Beerisbetter.C:Twobottlesplease.W:Isee.NowI’llconfirmyourorder.TheyarePoachedChickenwithVegetables,SteamedPerch,FruitSalad,andtwobottlesofbeer,right?J:Exactly,thankyou.Warm-upDialogueReadingFurtherStudyRole-playTaskMr.Cooper（C）请他的朋友Joe（J）到饭店就餐，因为他们不了解中国菜，所以请服务员Wendy（W）向他们推荐。Warm-upDialogueReadingFurtherStudyRole-playTaskA.Fillintheblanksandchangetheformsifnecessary.avarietyofinthenameof

atone’schoiceonadiet

lightlyseasoned

speakhighlyof1.Manyguests

ourPekingRoastDuck.2.Iam

recently.3.Thereservationis

Mr.Brown.4.Hehas

toys.5.Hehasnothing

.6.Iprefer

food.Warm-upDialogueReadingFurtherStudyRole-playTaskB.Listentothedialogueagainandanswerthefollowingquestions.1.Havetheymadeareservation?

___________________________________________

2.Whatspecialdishesdoesthewaitressrecommend?___________________________________________

3.Whatkindofdrinkswouldtheylike?___________________________________________

MakeanewdialoguebetweenawaiterorwaitressandaguestaboutorderingChinesedishes.Youmayneedtheexpressionsbelow.Forexample:1.MayItakeyourordernow,sir?2.Whichflavorwouldyouprefer,sweetorchili?3.Itlooksgood,smellsgood,andtastesgood.4.It’sawell-knowndelicacyinChinesecuisine.5.It’soutofseason.6.Anythingelse,sir?Warm-upDialogueReadingFurtherStudyRole-playTaskHerearethestepsfortakingguests’orders.Step1:ObserveYourGuestSmileandmakeeyecontact.Whenaguestclosesthemenuorlooksaround1,comeclosetotheguest.Step2:SuggestiveSellingRecommendyourdishestotheguestbysaying,“MayIsuggestour...?”Warm-upDialogueReadingFurtherStudyRole-playTaskStep3:TaketheOrderNotedown2thenumberofguests.Takeordersfromtheladyfirst,thenanoldgentlemanoraguest,andthehostisthelast.Step4:RepeattheOrderAfteralltheguestshaveordered,repeattheorderbacktothem.Step5:BeforeLeavingtheTableThankguestspolitelyandcollectthemenu.Warm-upDialogueReadingFurtherStudyRole-playTaskWarm-upDialogueReadingFurtherStudyRole-playTaskA.Reordertheletterswithyourpartner.LettersWordsbserove

oggstiveesu

spe

re

at

rac

t

t

con

cB.Learntheimportantphrasesinthetext.1.lookaround四处看看练习：We’dlikeyoutolookaroundandtellusifanythingismissing.中文：___________________________________________

2.notedown快速记下练习：PleasenotedownwhatI’mabouttosay.中文：___________________________________________

Warm-upDialogueReadingFurtherStudyRole-playTaskGroupdiscussion:findoutandwritedownChinesecuisines.Warm-upDialogueReadingFurtherStudyRole-playTaskPicturesDishesCuisinesBlanchedKailanwithOysterSauce蚝油芥蓝Cantonesecuisine粤菜WushanTributeGoose吴山贡鹅Groupdiscussion:findoutandwritedownChinesecuisines.Warm-upDialogueReadingFurtherStudyRole-playTaskPicturesDishesCuisinesNanjingSaltedDuck南京盐水鸭OysterOmelet蚵仔煎Groupdiscussion:findoutandwritedownChinesecuisines.Warm-upDialogueReadingFurtherStudyRole-playTaskPicturesDishesCuisinesMapoTofu麻婆豆腐CandiedSweetPotatoes拔丝地瓜Groupdiscussion:findoutandwritedownChinesecuisines.Warm-upDialogueReadingFurther