新视野商务英语视听说上：第四版教学课件U4

Unit4AtaMeetingAtaMeetingListeningPracticeLanguageFocusAVideo2Warm-upVideo1BusinessCultureUNIT4CONTENTSPartIPartIIPartIIIPartIVPartV

LanguageFocusBPartVIPartVIIPartIWarm-upPartIIListeningPracticeTask1

Hereareninedifferenttasksforabusinessmeeting.Firstcompletethetaskswithwhatyouhear.Thendecidetowhichcolumneachtaskbelongsandfilloutthechart.Thefirstonehasbeendoneforyou.ScriptlistagendaminutesdecisionCollecttopicWriteArrangeInvite(2)(6)(8)(9)(4)(5)(7)(1)(3)ScriptTask

21.Youwillhearsomebusinesspeopletalkingaboutthingsthatcangowrongatmeetings.Completethesentencesandtickthreeitemsthatyouconsiderthetopcausesofmeetingineffectivenessandthenstateyourreasons.ScriptpurposearguewrittenagendachairpersonlatewaitingtoomuchdealtwithdecisiontakenotesdiscussionScriptTask

22.Havingmeetingswithpeoplefromothercountriescanbeverydifficult,ifyoudon’tunderstandthewaytheythink.Youwillhearanexperiencedbusinessmantellinghisimpressionsaboutdifferentculturegroups.Takenoteswhenyoulistenandthen

decidewhetherthestatementsaretrue(T)orfalse(F).ScriptTTFFTScriptPartIIILanguageFocusAChairingameetingAskingforandgivingopinionsFollow-upPractice1.Listentothefollowingsixshortconversationsandmatchthemtothedescriptionslistedbelow.Writethenumberoftheconversationonthelinebythecorrectdescription.(Notalldescriptionswillbeused.)Follow-upPracticeScriptScriptConversation1A:Ireallythinkweneedtogetsomepeopletogethertodiscussthisproblem.Ifwedon’t,it’lljustgetworse.B:Ibelieveyou’reright,Leon.Whoareyouthinkingofincluding?A:TheAccountant,ourPurchasingManager,Tony,andofcourse,youandme.B:Allright,then.Whatareyougoingtotellthembeforehand?A:I’llgivethemthisnewsreportandtheletterdescribingourproblem.Doyouthinkthat’sOK?B:Yes,that’sfine.Letmeknowwhenandwhere.Conversation2B:Goodafternoon!Iappreciateyouallbeinghereforthisimportantmeeting.Leonhasaskedyoutojoinustotalkabouttheproblem.You’veallreadthenewsreportandtheletter,solet’sgetonwiththediscussionandtrytosolvetheproblembeforeitgetsworse.Leon,couldyoustart?ScriptConversation3A:Let’ssee,we’llbeginwithmybossopeningthemeeting.Hecanremindeveryoneaboutthereportandletter.ThenweshouldhavetheAccountantreportonthechequesthathavebeenwritten.Followingthat,we’llaskthePurchasingManagertoreviewthepurchasingprocedure.I’msuremybossandTonywillhavesomequestionsthen,sonextwe’llhavequestions.Then,wecangoontoadiscussion.Finally,hopefully,we’llmakeadecisionandclosethemeeting.There,thatshoulddoit!Conversation4A:Hello!Whydon’tyousithere?Wouldyoulikeacupofcoffeeortea?C:Thanks!Coffee,please.A:Goodafternoon,Tony.Here’saseatforyou.B:Iseveryonehereyet?A:No,notquite.TheAccountanthasstilltocome.Boss,here’syourcoffee.B:Thanks.Iwanttogetstartedontime.A:Yes,Iknow.I’msurewewill.ScriptConversation5D:Hello!Accountant’sOffice.A:Hello!ThisisLeon.Ourbosswantstocallameetingtodiscussaparticularproblem.Canyoumakeittomorrowafternoon?D:Tomorrowafternoon?Whattime?A:He’dliketobeginat2:30,intheconferenceroom.D:Yes,IthinkIcanmakeit.Ihavealunchmeeting,butI’llhurrybackintimeforthemeeting.A:Good.I’llbringtheinformationtoyourofficeinalittlewhile.D:Oh!OK.Thanks.Conversation6B:So,fromourdiscussionthisafternoon,itsoundslikewhatweneedtodoistostopthepaymentonthischeque,andcontactourlawyer.Isthatthedecisionyouallthinkweshouldmake?C:I’llbeginlookingfornewsuppliers.Thatseemstobeimportant,aswell.B:Yes,itis.Wemustdothat.D:I’llcallthebankimmediatelyandstoppayment.B:And,Tony,we’llfollowyouradviceandturntherestovertoourlawyer.Thatseemstobethebestwaytohandlethis—forallofus.Follow-upPractice2.Listentotwopeopleplanningameetingandfillintheagenda.ScriptDecember1st40110:00thecompanyDesignSalesScriptMary:George,couldyouhelpmeplanthismeeting?Idon’thavemuchexperienceplanningmeetingsandyou’vebeenwiththecompanyforalongtime.So...George:Whenisthismeeting,Mary?Mary:Well,it’sthisFriday.George:Friday,hmm.Whatkindofmeetingisitgoingtobe?Mary:We’regoingtohaveameetingwithsomenewclientsandtrytogetthemtobuyournewlineofsportswear.George:Well,thatsoundseasy.Thefirstthingweneedtodoistocreateanagendaforthemeetingandthengivecopiesofittoeveryonewhoisgoingtobeattending.Mary:Noproblem,Ihavealistofallthepeoplerighthere.Thebosssaysthathewantsthepeoplefromthesalesdepartmentandthedesigndepartmenttogiveashortpresentation.George:OK,butweshouldletthemknowassoonaspossible.Askthemhowlongtheywillneedfortheirpresentations.Also,weshouldaskthemiftheyaregoingtoneedanythingspecialforthemeeting,likeaprojector.IrememberonetimeIforgottoaskaboutthisanditwasreallyembarrassingtobeunprepared.Whichmeetingroomareyougoingtouse?Mary:Er,Ithinkweshoulduse401;it’sthemostcomfortableroom.George:Goodidea.Isthebossgoingtomakeapresentation,too?Mary:Yes,hewantstotelltheclientsaboutthehistoryofourcompany.ScriptGeorge:OK,let’swritetheagenda.It’sthisFriday,the1stofDecember.Whattimedoesthemeetingstart?Mary:10:00a.m.,anditshouldbefinishedbynoonbecausethebossisgoingtotakethemoutforlunchafterwards.George:Noproblem,thatshouldbemorethanenoughtime.Thefirstthingontheagendashouldbetointroduceeveryonetoeachother.Thenthebossgivesthemtheinformationaboutourcompany.Heusuallytakesabout10minutestodothat.Mary:Ithinkweshouldletthedesignpeopletalkbeforethesalespeople,sothattheycanexplaintheproductsfirst.George:That’sagoodidea.Thecustomersneedtoknowwhattheyaregoingtobuyfirst.Afterthepresentationsweshouldallowtimeforadiscussion,incasetheclientshaveanyquestions.Iftheydon’tandthemeetingisovermorequicklythanexpected,youcouldgivetheclientsatouroftheoffice.Ithinkthatwouldreallyimpresstheboss.Mary:Hey,thisagendalooksgood.I’llgomakecopiesforeveryone.George:OK,don’tforgettomakesomeextracopiestogivetothenewclientsandanyoneelsewhoforgetstobringtheirs.Oh,onelastthing,don’tforgettodressupforthemeeting.Mary:Iknow.Thanksforallofyourhelp.PartIVVideo1Whyarewehere?Pre-viewing1.Discussinpairs.IftheGeneralManageristocallameetingsincethesaleshavebeendroppingrecently,whatshouldhe/shedobeforeandduringthemeeting?2.Lookatthefollowingpicturestohavearoughideaofthevideo.Viewing1.Watchthevideoanddecideifthefollowingstatementsaretrue(T)orfalse(F).ScriptFTFFFScriptWhyarewehere?(Saleshavedropped!LarryHunter,theMarketingManagerofB&N,callsameetingatshortnotice.)Gregory:Doyouknowwhywearehere?Richard:No.Ihavenoidea.Hejustpoppedinandtoldmetherewouldbeameetingat3.Amy:I’mafraidit’saboutcuts.Isawhimthismorningandhe’snothappy.Larry:Badnews!Iguessyou’veallseenlastmonth’ssalesfigureforthelaptopX600.Amy:No,actuallyIhaven’t.Richard:Me,neither.Larry:Oh,well,there’satwenty-onepercentdropfromJuly.Gregory:Twenty-onepercent?That’sadisaster!Amy:Isupposeyou’regoingtoblamemysalesteam.Larry:No,Amy.Wearenotgoingtoblameanyone.Nottoday.Weneedtodecidewhatwearegoingtodoaboutit.Richard:Wait.Beforewegoon,canwehavealookatthesepoorfigures?Larry:Sorry,I’mnotsureifIhave...Ah,yes,I’vegotafewcopieshere.Larry:Asyoucansee...ScriptAmy:Larry,Iwantyoutoknowthatit’snotmyfault!Mypeoplehavebeenworkingreallyhardtopromotesales.Larry:Yes,yes,Iknow.Butthefactisthattheresultsarenotgood.Richard:Maybewecanchange...Amy:Youshouldtrustyourteam!Therearealwaysupsanddownsinsales!Larry:Look,Amy.Idohaveconfidenceinmyteam!Ihavecalledthismeetingtoseewhatmyteamsuggestswedo!Soshallwegetonwithit?Isupposewecanstartbyfindingoutwhywearehavingthesepoorresults.Gregory,wouldyoupleasegiveusananalysisofthesefigures?Gregory:Er...Sorry,Idon’thaveanythingpreparedsinceIdidn’tknow...Larry:Oh,well...Post-viewingWorkingroups.Whatdoesthechairpersondobadly?PartVLanguageFocusBAgreeinganddisagreeingFollow-upPractice1.Atypicalformalbusinessmeetingcanbedividedintofivepartsasshownintheoutlinebelow.Follow-upPractice2.Role-playinsmallgroupsaccordingtothesituationbelow,referringtotheaboveoutline.Sample:AShoppingmallorshoppingcentreisoneormorebuildingsformingacomplexofshopsrepresentingmerchandisers,withinterconnectingwalkwaysenablingvisitorstoeasilywalkfromunittounit,alongwithaparkingarea—amodern,indoorversionofthetraditionalmarketplace.Mostshoppingmallretailoutletsarelargedepartmentstores,supermarkets,chainsandfranchisesfamiliartothelargenationaldeveloperswhobuildthemandcontrolthe“tenantmix”.Theenclosedmulti-purposemallhasbecomeacentreofsocialactivity,oftencontainingrecreationalamenities.PartVIVideo2Whatcanwedo?Pre-viewing1.Choosefivemostimportanttipsforasuccessfulmeeting.2.Lookatthefollowingpicturestohavearoughideaofthevideo.ViewingScript1.Watchthevideoandmakebriefnotes.Choosethecorrectanswerstothethreequestionsbelow.2.Watchthevideoagainandanswerthequestion:WhatdidLarryHunterdotomakethemeetingproductive?bcb00:05/03:00ScriptWhatcanwedo?(Saleshavedropped!LarryHunter,theMarketingManagerofB&N,callsameetingtosolvetheproblem.)Larry:I’msorrytohavecalledthismeetingatsuchshortnotice.Didyouallgetacopyofthesalesfigures?GRA:(Together)Yes.Larry:Good.Soyouhaveseenfrommymemothepurposeofthismeeting.Firstly,weneedtofigureoutthereasonforthedrop,andsecondly,whatweshoulddoaboutit.Itmightnotbeeasy,butIwanttofinishthemeetingby3:00.Gregory:OK.RA:(Together)Uh-huh.Larry:Now,Amy,whatdoyouthink?Amy:Well,there’salotmorecompetitionouttherenow.Larry:That’strue,butourpricesarecompetitive.Richard:Inmyopinion,thesalespeoplearenotverymotivated.Weneedtodosomethingtoencouragethemtogetoutthereandsell.Amy:Ithinkthey’reworkingprettyhardalready.Larry:Butit’snothardenough,Amy!Theyneedsomethingtogivethemabitofapush.Whataboutthebonussystem?Howmanysalespeoplegetbonusesnow?ScriptAmy:Notmany.Larry:Really?Whynot?Amy:Thesales