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CONSUMER&
BRANDBrandKPIs
for
laundry
detergent:Love
Nature
in
GermanyConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Love
Nature’s
performance
inthe
laundrydetergent
market.Fieldwork:July2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202461%
of
Love
Nature
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Love
Nature’s
branding
resonates
with
Millennials•Love
Natureranksoutside
the
Top
10
inawarenesssimilarly
to
other
brandsinthe
industrywithin
the
laundrydetergent
market•Love
Naturegenerally
appealstowomen
more
thanmen•Thepopularity
ratingof
Love
Natureis17%•Love
Natureranksoutside
the
Top
10
inusage•Among
Love
Natureenthusiasts,35%
fallunderthehigh-income
category•Interms
of
loyalty,Love
Natureis
outsidethe
Top
10inGermany•Consumers
want
theirlaundrydetergent
brandstohavereliability,highvalue,andhonesty
/trustworthiness•Love
Naturehasascore
of7%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Love
Nature
at
61%Brand
profile:
snapshotBrand
performance
of
LoveNature
inGermany61%43%17%12%7%AwarenessPopularityUsageLoyaltyBuzz5Notes:Laundry
detergent‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),n=542,
respondents
who
know
the
individual
brand
(popularity),
n=542,
respondentswho
know
the
individual
brand
(usage),
n=66,
respondents
who
have
used
the
individual
brand
(loyalty),
n=542,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Love
Nature’s
branding
resonates
with
Millennials
similarly
to
other
brands
inthe
industryBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations36%34%34%32%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeLove
Naturebygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatLove
Natureislikedby12%
of
Baby
boomers
and32%of
Gen
Xers,whereas
the
total
shareof
industryusersis13%
and34%,
respectively.21%20%ForMillennials
andGen
Z,
36%
and
21%
feel
positivelytowards
Love
Nature,versus
34%
and20%.
So13%12%currently,
forLove
Nature,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestolaundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=92,
LoveNature
enthusiast,
n=1,195,
laundry
detergentusersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Love
Naturegenerally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Love
Natureshows
thatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%12%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Love
Naturehasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.50%50%70%
ofwomen
likeLove
Naturecompared
to
30%
of
men,whereas
forthe
overall
industry,50%
of
women
uselaundrydetergent
compared
to
50%
ofmen.70%88%88%12%
ofLove
Natureenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to8%among
industryusers
overall.30%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
laundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=92,
LoveNature
enthusiast,
n=1,195,
laundry
detergent
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Love
Nature
enthusiasts,
35%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.27%27%Single35%36%24%25%CoupleSingleparentNuclear35%
ofLove
Natureenthusiastsare
fromhigh-income
households.Love
Nature’s
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
28%
ofLove
Natureenthusiastshavethiscurrent
living
situation.10%9%28%25%32%32%38%Multi-generational4%1%4%ExtendedOther28%10%2%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=92,
LoveNature
enthusiast,
n=1,195,
laundry
detergentusersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
laundry
detergent
brands
to
have
reliability,
high
value,and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
laundrydetergentbrandsForlaundrydetergent,
the
top
threequalitiesusers
want
from
abrand
arereliability,
high
value,andhonesty
/trustworthiness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Love
Natureusers
alsoappreciate
thesekey
attributes,indicating
Love
Natureexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatLove
Natureenthusiastsare
least
focused
on
arethrill/excitement
andboldness.ReliabilityExclusivityLove
Natureshould
work
on
promotingcleverness
toconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
laundry
detergent,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
laundrydetergent,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=66,
LoveNature
users’,n=92,
Love
Nature
enthusiast,
n=1,195,
laundry
detergentusersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Love
Nature
fans,
27%
state
that
they
get
excited
about
laundrydetergent
productsBrand
profile:
attitudesWhat
doconsumersthink
oflaundrydetergentingeneral?53%49%45%40%27%26%26%25%20%17%16%16%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
laundrydetergent
topicsrelating
toproductslaundrydetergentBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
laundry
detergentdo
youagree
with?”;
Multi
Pick;
“When
it
comes
tolaundry
detergent,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=92,
LoveNature
enthusiast,
n=1,195,laundry
detergent
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1161%
of
Love
Nature
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
laundrydetergent,
the
averageawareness
ofabrandinGermany
is
65%.
Awarenessof
Love
Nature,however,
is
at43%.Awareness17%
ofGerman
laundrydetergent
users
saytheylikeLove
Nature,compared
to
anindustryaverage
brandpopularity
of28%.12%
ofindustryusers
inGermany
say
theyuseLoveNature,with
the
average
usageof
abrand
at23%.BuzzPopularity61%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.Love
Naturehasbeen
noticed
less
inthemediacompared
to
other
brands,with
a“Buzz”score
of7%compared
to
15%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Laundry
detergent‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),n=542,
respondents
who
know
the
individual
brand
(popularity),
n=542,
respondentswho
know
the
individual
brand
(usage),
n=66,
respondents
who
have
used
the
individual
brand
(loyalty),
n=542,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Love
Nature
ranks
outside
the
Top
10
in
awareness
within
the
laundry
detergentmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofLove
NatureRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Ariel92%92%90%89%87%85%84%82%79%78%2Persil3Lenor4PerwollFrosch43%5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.57%6SagrotanWeißerRieseSpee78Outofallrespondents,
43%
were
aware
of
LoveNature.
ThisranksthemoutsidetheTop10
comparedtootherbrandssurveyed
inthismarket.9KuschelweichDashAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Love
Nature
is
17%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofLove
NatureRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Lenor55%53%52%37%37%34%32%27%23%23%17%2Persil3Ariel4KuschelweichFroschPerwollSpeeOutofconsumers
who
knew
thebrand,
17%
saidtheyliked
Love
Nature.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.5678Coral83%9DashPopularityN/A10everdrop14
Notes:“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=542,
respondents
who
knowthe
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Love
Nature
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofLove
NatureRank#
BrandUsage
%46%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
laundrydetergent,
which
of
thefollowing
brandshaveyouused
inthe
past12
months?”.1Lenor12%2Ariel42%3Persil41%Outofconsumers
who
knew
thebrand,
12%
saidtheyused
Love
Nature.
Thisranksthemoutsidethe
Top
10compared
to
other
brandssurveyed
inthismarket.4FroschKuschelweichSpee28%528%624%7PerwollECOVERCoral22%819%88%918%UsageN/A10everdrop18%15
Notes:“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=542,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Love
Nature
is
outside
the
Top
10
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofLoveNature’s
consumersRank#
BrandLoyalty
%88%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Ariel2Lenor88%3Persil86%39%4WeißerRieseSpee85%582%6PerwollKuschelweichCoral82%61%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
laundrydetergent,
which
of
thefollowing
brandsareyou
likelytouseagain
inthefuture?”.782%878%9SagrotanFrosch78%Outofrespondents
whohaveused
Love
Nature,61%saidthey
would
usethebrand
again.LoyaltyN/A1075%16
Notes:“When
it
comesto
laundry
detergent,
which
ofthe
following
brands
areyoulikely
to
use
again
in
the
future?”;
Multi
Pick;
Base:n=66,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Love
Nature
has
a
score
of
7%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofLoveNatureRank#
BrandBuzz%31%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.7%1Lenor2Ariel30%3Persil25%Outofconsumers
who
knew
thebrand,
7%
saidtheyhadheardaboutLove
Natureinthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4PerwollFroscheverdropKuschelweichSpee18%518%617%715%815%93%Buzz9ECOVERCoral14%N/A1013%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=542,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowth
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