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BofAGOBALRESEARCHBofASE
hlit
w】wu:es
BofASecuritiesdoesandseekstodobusinesswithissuerscoveredinitsresearch
reports.Asaresult,investorsshouldbeawarethatthefirmmayhaveaconflictof
interestthatcouldaffecttheobjectivityofthisreport.Investorsshouldconsiderthisreportasonlyasinglefactorinmakingtheirinvestmentdecision.
Refertoimportantdisclosuresonpage28to30.AnalystCertificationonpage26.Price
ObjectiveBasis/Riskonpage24.12978772
Internet/e-Commerce
AgenticAIandthepromiseofamorecapableInternet
IndustryOverview
TheAgenticEramovingfromconcepttoreality
TheemergenceofChatGPT,Gemini,andGoogleAIModeischanginghowconsumers
interactwiththeInternet,withconversationalAIincreasinglybecomingaprimary
interfacefordiscoveryanddecision-making.AgenticAIwillbuildonthisevolution,
advancingInternetgateway(search)capabilitiesfrominformationretrievaltoevaluationandautomatedtaskexecution.Wethinkofagentsasanembeddedproductivity
softwaretoolforconsumers,withthepotentialtosignificantlyenhancedecisionqualitywhilereducingtransactionfriction.Givenrapidlychanginguserbehaviorand
expectations,wethinktransaction-basedverticals,suchaseCommerce,Onlinetravel,andfinance,willneedtobuildtheirownfront-endAIchatanddownstreamAgenticcapabilitiestomaintaintheirrelevancewithconsumers.
Marketplaceswillstilloffersignificantconsumervalue
AIcannotsecuredifferentiatedsupply,deliverproductsinonehour,orpassonnetwork
effectcostsavings.AsusersbecomemoreaccustomedtoAIinteractions(GoogleAIModenowhas1bnusers),OnlinetravelandeCommercemarketplaceswillneedtofocusontwoareas:1)Competitivefront-endAIexperiencestomaintaindirecttraffic,and2)Maximizingproductdifferentiation,especiallyinthephysicalworld.Wethinkthebestselection,prices,shippingspeedsandcustomerserviceshouldbeequallyattractivetoagentsastheyare
toconsumers.Whileproducerpricingsurplusescouldbeatrisklong-term,verticalsitescanleveragetheircompetitiveadvantagesinsupplyaggregation,fulfilmentspeed,
customerservice,and/orcostsavingsfromnetworkeffectstodrivedirectagentictraffic.
Newadformats&toolstoreshapedigitaladvertising
Recently,GoogleI/OandMarketingLiveprovidedanearlylookatseveralAI-related
digitaladvertisingproductsthateitherleverageAIusecases,oraredesignedtoenableAgentictransactioncapabilities.Threenotableinitiativesincluded:1)ConversationalAIadsthatintegratedirectlywithinAI-generatedresponses,allowingadvertiserstoengageusersincontextwithtailoredmessaging,2)AIpoweredshoppingadsthatsurface
relevantproductsalongsideAI-generatedexplanationstoguideevaluationanddecision-making,and3)UniversalshoppingcartthatenablesuserstoaddandpurchaseproductsdirectlywithinGooglesites.Byintegratingreal-timeproductdata,capturingricher
intent,andenablingtransactions,webelieveagenticsystemsshouldimproveuser
targeting,conversionandmeasurement,leadingtoincrementaluseractivityandspend.
Googleinthepolepositionfortheagenticera
WethinkGoogleiswellpositionedtoleadinagenticadoptiongivenleadingfoundationmodels,agentictimetomarketadvantages,anddeepmerchantdata.Google’searly
moveradvantagecouldhelpestablishecosystemlock-inandguidebehavioraldefaults
aroundagenticworkflows.Moreover,Google’sadvertiserecosystemcouldseeupside
fromhigherAIdrivenvolumes,adclickratesandadtargeting(seepage17).Maintain
Buy.OpenAI,MetaandAmazonalsohavelargeconsumeraudiencesanddeepAI
capabilitiestoleverage,andweexpectstronginnovationandcompetitionacrossagenticecosystemsoverthenexttwoyearsastheseplatformsfocusonscalingmonetization.
28May2026
Equity
UnitedStates
JustinPost
ResearchAnalystBofAS
/p>
justin.post@
NitinBansal,CFA
ResearchAnalystBofAS
/p>
nbansal7@
3P:ThirdParty
AI:ArtificialIntelligence
Gen-AI:GenerativeAI
MAU:MonthlyActiveUsers
UI:UserInterface
2Internet/e-Commerce|28May2026
BofAGLOBALRESEARCH
AIreshapingconsumerbehavior
TheemergenceofGenerativeAIsitesandevolutionofAISearchisdrivingastructuralshiftinconsumerbehavior,withAI-nativeinterfacesemergingastheprimarygatewayforconsumertrafficandreshapinghowusersdiscover,evaluate,andtransactonline.
ChatGPThasscaledto~900mnweeklyactiveusersandprocessesbillionsofqueries
daily,whileGooglehasre-architecteditscoreSearchproductaroundAI,withAI
Overviewsgrowingto~2.5bnmonthlyusers,AIModeto1bnmonthlyusersandAIModequeryvolumesmorethandoublingeachquartersincelaunch.
WebelievethegrowingprevalenceofAI-driveninteractionshasthepotentialtodriveafundamentalshiftattheconsumerlevel,withusersincreasinglyrelyingonAIsurfacestosynthesizeinformation,comparealternatives,andguidedecisionsinrealtime.The
entireInternetecosystem,frominformationtotransactionsites,willneedtoevolveuserinterfacesasconsumerdecisionmakingincreasinglyreliesonAIdrivenresults.
AgenticAI&thenexteraofInternetutility
WhatisAgenticAI?
AgenticAIrepresentsthenextevolutionoftheInternet,capableofindependently
planning,decision-making,andexecutingmulti-stepworkflowstocompleteuser-definedgoals.Unlikefirst-generationAIassistantsthatprimarilygenerateanswers,summarizeinformation,orsurfacelinksinresponsetoprompts,agenticsystemsfocusontask
completion.EffectAgenticAIassistantswillbeabletobreakhigh-levelobjectivesintosmallersteps,evaluatetrade-offsbasedonuserpreferencesorconstraints,andinteractwithexternaltoolsorservicestocarryoutactionssuchaspurchasingproducts,bookingtravel,schedulingmeetings,completingworkflows,etc.
Exhibit1:AgenticAIassistantsfocusontaskcompletionAIAssistantsvsAgenticAssistants
AIAssistants
AgenticAssistants
Primarilyretrieve,rank,orsummarizeinformationUserremainsdecision-makerandexecutor
Monetizationcenteredonimpressions,clicks,andfeedengagement
Valuetiedtotrafficreferralanddiscovery
Interpretsintentandtranslatesitintoexecutableworkflows
Comparesoptions,negotiatesconstraints,andcompletestransactions
Canbrowse,fillforms,book,purchase,schedule,orsubscribeShiftsvaluefromtrafficgenerationtooutcome
Source:BofAGlobalResearch
BofAGLOBALRESEARCH
Potentialconsumeragenticadoptiontimelines
TheInternetiswellintotheadoptioncycleoffirst-generationAIassistants,while
simultaneouslyenteringtheexperimentationstageforagenticsystems.Overthepastyear,consumerAIusagegrowthhasbeendrivenbychat-basedAIassistantsthat
summarizeinformation,answerquestions,assistwithcoding,andaugmentsearch.Theevolutiontowardfullyagenticsystemswillbeamulti-yearprocess(weareclosetoyear30ofeCommerceandstillonly20%USpenetration)astechnologyimprovesand
consumersgraduallyadopttonewAIcapabilities.
•First-generationAIassistants(Startedin2023):Duringthisphase,AI
assistantsbecamewidelyadoptedasproductivityandknowledgetools.Mostusagecentersonchat-basedinteractions.Personalizationandreal-world
executionislimited.
•Earlyagenticexperimentation(startedinlate2025):Assistantsbeginincorporatingtooluseandlimitedexecutioncapabilities,butsupervision
Internet/e-Commerce|28May20263
BofAGLOBALRESEARCH
remainsessential.SystemscanaccessexternalAPIs,retrievestructureddata,
andcompleteboundedworkflowssuchasbookingreservationsordrafting
emails,etc.
•Structuredmulti-steptaskexecution(expectedbylate2026orearly
2027):Agenticsystemsmatureintogoal-orientedplannerscapableofhandlingmulti-stepworkflowswithreducedsupervision.Agentscanhandlecomplex
tasks,evaluatetrade-offs,coordinateacrossmultipleservicesandmake
purchasesonbehalfofusers.Usertrustwillbegintobuild,buttransactionswilllikelyrequireuserapproval.
•Proactiveandambientagents(expectedby2030):Agentsoperateaspersistentdigitaloperators,embeddedindailylifeasadecision-makingandexecutionlayer.Theyproactivelymanagetasksandcontinuouslymonitor
context,learnfrombehavior,andactautonomouslywithinpredefinedboundaries.
AgentscansignificantlyincreaseInternetutility
Wethinkofagentsasanembeddedproductivitytoolforconsumers,withthepromisetosignificantlyincreaseInternetutilitythroughautomationandimprovingdecisionquality.
Whilethetraditionalinternetmodelrequiresuserstosearch,compare,andmanuallycompletetransactions,agentswillbedesignedtoperformthesefunctions
autonomously.Thistransitioncouldmeaningfullyimproveefficiency,decisionquality,andmarketparticipationacrossawiderangeofdigitalactivities.
Reducedfrictionandtime:Manyonlineactivitiesinvolveaseriesofmanualsteps-searchingforoptions,openingmultiplewebsites,comparingfeaturesorprices,andcompletingtransactionworkflows.Agentscanautomatethese
processesbyinterpretinguserintentandexecutingtasksend-to-end.Bycompressingtheseworkflows,agentsreducebothtimeandcognitiveload,increasingtheoverallproductivityofinternetusage.
Betterdecisionquality:Humandecision-makingonlineisconstrainedbytime,attention,andthelimitednumberofoptionsuserscanrealistically
evaluate.Agents,bycontrast,canprocesssignificantlylargerdatasets,whichallowsthemtooptimizedecisionsacrossabroadersetofvariables.
Higherlevelofpersonalization:Agentscancontinuouslylearnfromauser’spreferences,behavior,andconstraints.Overtime,theycanbuildadetailed
profilethatincorporatesfactorssuchasspendingpatterns,brandpreferences,schedulingconstraints,orqualitythresholds.Thisenablesahigherdegreeofpersonalizationandstrongalignmentwithindividualuserobjectives.
Unlockparticipationincomplexverticals:Certaincategories,suchas
insurance,financialproducts,healthcareservices,etc.,requiresubstantialefforttoevaluateduetofragmentedinformationandcomplexdecisionframeworks.
Agentscanaggregaterelevantdata,comparealternativesacrossproviders,and
guideusersthroughmulti-steptransactionprocesses.Byloweringthebarriers
associatedwithnavigatingthesemarkets,agentsmayincreaseparticipation
andimprovematchingbetweenconsumersandservices.
Consideringthesefactors,AgenticAIpenetrationandpotentialdisintermediationwillvarybycategory.
•Wethinkdigitalandservicescategoriesarestructurallywellsuitedforagentic
workflows,astransactionsarelargelydigital,productattributesare
comparable,and/ordecisionframeworksarerelativelystandardized.
4Internet/e-Commerce|28May2026
BofAGLOBALRESEARCH
•WethinkcategoriessuchaseCommerce,ridesharing,andrestaurantand
grocerydelivery,withsignificantnetworkeffectsoreconomiesofscale,willbemoreinsulatedfromagenticdisruptionbutarewellsuitedforagentic
partnerships.Theseverticalshaveentrenchednetworkeffects,andvolumeleadershavecompetitiveadvantagesincostandservicelevels.Wethink
Generative-AIcompanieswillneedtopartnerwiththesescaledplatformstoofferthemostattractiveoptionstoconsumers.
•WeseeOnlinetravelasa“tweener”category,wellsuitedforagenticusage
giventravelplanningcomplexities,butpotentiallydifficulttodisintermediate
duetosupplycomplexities.Travelbookingscanbeacomplexdecisionprocess,andaredigitalwithlimitedfulfilmentcomplications,whichfavorsrapid
adoptionofAgenticAIusage.However,productsourcingcanbedifficult(long-tailinventorynotcommoditized),whileverticaltransactionsites(OTAs)have
scaleadvantagesforselection,price(supplierdiscounts)andcustomerservice.
WethinkOnlineTravelcompaniesneedtoevolvefront-enduserinterfaceswith
changingconsumerpreferences,partnerwithactivity&restaurantreservation
sitestooffermorecomprehensiveitineraries,andincorporateAgenticbooking
andtripmonitoringcapabilitiestomaintainrelevancewithconsumers.
AgenticAIbuildingblocks
WebelieveAgenticAIwillrepresentatransformativeshift,movingtheInternetfromaninformation-drivenmodeltoanexecution-drivenmodel.However,adoptionwilllikely
dependonseveralstructuralfactorsincluding:
•Standardprotocolsandintegration–Agentsrequiredeepintegrationwithplatforms,services,andpaymentsystems,alongsidethewidespreadadoptionofcommonprotocolsandstandardizedinterfacestoenablereliableinteractionacrossthedigitalecosystem,whichwilllikelytaketimetodevelopandscale.
•Reliability–Autonomoussystemsmustconsistentlydeliveraccurate
outcomestogainuserconfidence.Evensmallerrorratesindecision-makingortransactionexecutioncouldimpactadoption,particularlyforfinancialor
mission-criticaltasks.
•Trust–Usersmustbecomfortableallowingagentstomakedecisionsor
completetransactionsontheirbehalf.Forhigher-valueorsensitiveactivities,trustintheagent’sincentives,transparency,andalignmentwithuseroutcomeswillbecritical.
•Regulatory–Handlingpayments,personaldata,anddelegateddecision-
makingauthorityintroducesnewregulatoryandsecurityconsiderationsthatmayshapehowagentsaredeployedacrossindustries.
Expectsignificantagenticcompetition
Wethinkseveraltypesofagenticplatformscouldemerge,competingtobecomethedefaultinterfacefordigitaltasksanddecision-making:
Operatingsystem–levelagents:Agentsembeddeddirectlywithindevice
operatingsystemssuchasiOSorAndroidthatcanexecutetasksacrossappsandserviceswithinthedeviceenvironment.Astheycouldbepre-installedandsetasthedefaultonbillionsofinstalleddevicebase,theseagentscouldhavecompetitiveadvantages.
Model-layeragents:AgentsbuiltbycompaniesdevelopingfrontierAImodelsthatoperateacrossmultipleapplicationsandservicesthroughAPIsand
integrationsratherthandirectoperatingsystemcontrol.ExamplesincludeagentsfromcompaniessuchasOpenAI,Anthropic,Perplexity,Google,Meta,
Internet/e-Commerce|28May20265
BofAGLOBALRESEARCH
etc.thatcancoordinatetasksacrossdifferentapps,websites,andservices
fromasingleinterface.
Commerce-nativeagents:AgentsdevelopedbylargecommerceplatformssuchasAmazon,Walmart,eBay,etc.thatfocusspecificallyonshopping
decisionsandtransactionexecution.Theseagentscouldleverageproprietaryproductcatalogs,merchantnetworks,logisticsinfrastructure,andpayment
systemstoresearch,recommendandcompletepurchaseswithinasingle
platformenvironment.Theseagentswilllikelytrytoexpandtheirfunctionalityandreachbyincorporatingdataandproductsfromsmallersellersthatthe
agentscanactupon.
Vertical-specificagents:Agentsdesignedforspecificindustriessuchas
travel,finance,healthcare,orenterpriseproductivity.Thesesystemsfocusonanarrowersetofusecasesbutmayofferdeeperdomainexpertiseand
integrationwithadjacentcategories,enablingmorespecialized
recommendationsandtaskexecutionwithinaparticularsector.Forexample,Booking’stravel-focusedagent,Penny,thatfromthatcanplananentiretripbyrecommendingflights,bookinghotels,reservingrestaurants,andorganizing
localtransportationwithinasingleworkflow.
DigitaladvertisinginAgenticAIera
Asagenticcapabilitiesscale,weexpectastructuralshiftinbothusersearchbehavior
andthemonetizationofhigh-intentcommercialqueries.Agenticsystemscouldreshapethedigitalcommercejourneybycompressingresearch,evaluation,decision-making,andexecution,andtheneitherdeliversummarizedchoicestoconsumers,ortakeaction.
Whatwaspreviouslyamulti-stageuserjourneymayincreasinglyoccurwithinonecoordinatedagentinteraction.
Thisshiftwilllikelyhavesignificantimplicationsforthedigitaladvertisingecosystem
andtraditionaladvertisingfunnel.Inagenticinteractions,theupperandmidfunnel
(awarenessandconsideration)couldbeconsolidatedintotheagent’sdecisionengine,
enablingassessmentofproductsandtrade-offs,withthelowerfunnel(click,landing
page,andcheckout)completednativelywithintheplatformthroughembeddedcheckoutandtransactioncapabilities.
Traditionalflow:Search→Impression→Evaluation→Click→Browse→Compare→RefineSearch→Impression→Evaluation→Click→Compare→Clicktoaddtocart→Checkout
Agenticflow:CommunicateIntent→Agentevaluates→Agentrecommends→Userapproves→Transactionexecuted
InthetraditionalWebecosystem,economicvaluehaslargelyaccruedtoplatformsthatgenerateanddistributetraffic,andtotransactionsitesthathavehighestconversion
ratesofthattraffic.Inanagenticmodel,however,agentsmayretrieveproductdata
directlythroughAPIs,structureddatabases,ormerchantintegrations,reducingtheneedforuserstovisitmultipletraditionalwebsitesduringthedecision-makingprocess.Asaresult,economicvaluecouldshifttowardplatformsthatcontrolthedecisionengine
itself.Transactionbasedsitesthathaveproprietaryuserinformation,inventoryor
customerservicecapabilitieswillneedtocarefullynegotiatetermswithagenticsitestoensuretheymaintainfavorableeconomicsandconsumerbrandpositioninagentic
transactions.
6Internet/e-Commerce|28May2026
BofAGLOBALRESEARCH
AgentictransformationbeingdrivenbyGoogle
AtGoogleI/O2026andMarketingLive,GoogleintroducedarangeoftransformativefeaturesandnewcapabilitieswithinSearchtodrivemoreagenticexperiencesandcommerce.Keyannouncementsincluded:
AgenticadsandNativecheckoutwithinAISearch
Googleintroducednewagenticadvertisingcapabilitiesandadformatsdesignedtomakeadsmoreinteractive.ThecompanylaunchedBusinessAgentforLeads,whichallows
userstoengagedirectlywithadvertiseragentsthroughAI-drivenpromptsandpre-filledleadworkflows.NewadformatsbuiltspecificallyforAIModeincludedconversationalAIanswerads,DirectOffers,AI-poweredShoppingAds,andretailer-connectedcommerceadsthatlinkusersdirectlytomerchantswithavailableinventory.GooglealsointroducednativecheckoutinsideAIsearchads,allowingpurchasesthroughGooglePaywithout
leavingthepage.ThecompanyalsoplanstoexpandthesefeaturestoYouTubewith
shoppableadssupportingembedded“BuyNow”flowspoweredbyUCPandGooglePay.
NewAISearchfocusedadformats:
ConversationalDiscoveryads:ConversationalDiscoveryadsappearwithinAI-generatedSearchresponsesinAIMode,directlyembeddedinthe
conversationalanswerflow,makingtheadfeellikepartoftheanswerratherthanaseparateplacement.TheyincludeanAI-generatedexplainerthat
synthesizesrelevantproductorserviceinformationalongsidetheadvertiser’smessaging,helpingprovidecontextandguidedecision-making,makingtheadfeellikepartoftheanswerratherthanaseparateplacement.
Exhibit2:ConversationalDiscoveryadsmaketheadfeellikepartoftheAIanswerGoogleConversationalDiscoveryads
Source:GoogleWebsite
BofAGLOBALRESEARCH
AI-poweredShoppingads:Theseadssurfacerelevantproductsand
automaticallygenerateshortexplanationsonwhyaproductfitsauser’sneeds.
BofAGLOBALRESEARCH
Internet/e-Commerce|28May20267
Theyaredesignedtosimplifydecision-making,especiallyforhigher-
considerationpurchases,withintheSearchexperienceitself.
DirectOffers:TheseareAI-drivenpromotionsthatsurfacepersonalizeddeals,suchasdiscountsorbundles,directlywithinSearch.Theyalsointegrate
featureslikenativecheckouttoreducefrictionandhelpuserscompletepurchasesmoreseamlessly.
BusinessAgentforLeads:ThisformatembedsanAI-poweredchatagent
withinanad,allowinguserstoaskquestionsandinteractdirectlywithabrand.
Itreplacesstaticleadformswithamoredynamic,conversationalwaytodrive
engagementandcaptureintent.
Exhibit3:BusinessAgentforLeadsembedsanAI-poweredchatagentwithinanad,allowinguserstoaskquestionsandinteractdirectlywithabrandBusinessAgentforLeads
Source:GoogleWebsite
BofAGLOBALRESEARCH
UniversalCartforpurchases/bookingsonGoogle
GooglelaunchedUniversalCart,apersistentcross-merchantshoppingcartthatenablesuserstosave,track,andmanageproductsacrossparticipatingretailersandGoogle
surfaces.Thecartwillallowuserstomakepurchaseswithinthecartforparticipating
retailers(includingTargetandWalmart,butnotAmazonsofar)orsendusersdirectlytoretailsitestocheckout(whichcouldbeapotentialoptionforAmazon).Googlealso
hintedthatfooddeliveryandhotelbookingcapabilitieswereonthehorizon.
UniversalCartworksasthefront-endlayerofGoogle’sagenticcommercestack.As
usersadditemsacrossGooglesurfaces,UCPactsastheorchestrationlayer,enabling
seamlessinteractionbetweenGoogleandmultiplemerchantsbystandardizingproductdata,supportingreal-timeinventoryandpricingchecks,andfacilitatingaunifiedcart
andcheckoutexperienceacrossretailers.Whenauserproceedstopurchase,AP2servesasthepaymentslayer,allowingAIagentstoexecutetransactionssecurelyontheuser’sbehalfbyverifyingauthorization,intent,andaccountability.Together,UCPpowersthecommerceworkflow,AP2ensurestrustedpaymentexecution,andUniversalCart
integratesbothintoasingle,continuousshoppingexperience.
8Internet/e-Commerce|28May2026
Exhibit4:Google’sUniversalCartenablesanagenticcheckoutexperienceacrossparticipatingretailersandGooglesurfacesGoogleUniversalCart
Source:
BofAGLOBALRESEARCH
PersistentSearchAgents
GoogleintroducedSearchAgents,persistentbackgroundAIagentsthatcontinuously
monitorinformationacrosscategoriesincludingfinance,shopping,travel,andsportsonbehalfofusers.Forshoppingrelatedusecases,theseagentscancontinuouslymonitorthemarketontheuser’sbehalf.Theytrackproductavailability,pricemovements,andnewproductlaunches,andsurfacerelevantpurchaseopportunitiestailoredtouser-
definedpreferenceswithoutrequiringrepeatedsearches.Operatinginthebackground,theysynthesizeinformationacrosssourcesandproactivelydeliverupdates,eliminatingtheneedformanualcomparisonandmonitoring.Beyonddiscovery,searchagentscanalsoinitiateandexecuteactions,includingverifyinginventory,facilitatingcheckout,orcoordinatingrelatedservicessuchasbookings.
MonetizationinAgenticEra
Wethinkpotentialmonetizationmodelsinagenticecosystemscouldinclude:
Productplacement:Agentsmayonlyshowafewrecommendedoptions.Brandswilllikelypaytobeincludedasanoption(sponsoredprompts)ortoappearhigherinthe
rankingifmultipleoptionsareshown.Adauctiondynamicswillshifttohigherbidsforlimited,high-intentslots.Forexample:Whenauseraskstheagent:“What’sthebest
laptopforworkunder$1,500?”PCbrandswilllikelypayahighpremiumtobeincludedasoneofasmallgroupofrecommendedproductsorhaveasidebaradthatlists
dynamicproductfeaturesthatarebestsuitedforthequery.Advertiserswillbid(CPC)tobeincludedasanoption,butwillnotpayarevenuesharewhenaagentcompletesatransaction.
Sponsoredactions(Outcome-basedmodel):Ahybridmodelcombiningelementsofadvertisingandcommissions,whereabrandappearsasasponsoredoptionbutonly
payswhentheagentactuallyexecutesthetask.Inthisstructure,pricingistiedtothe
Internet/e-Commerce|28May20269
BofAGLOBALRESEARCH
completionoftheaction,ratherthansimplytovisibilityorrecommendationplacement.
Insteadofpayingsolelytoappearinalistofrecommendations,brandsbidforthe“actionslot”.Paymentoccursonlyiftheactioniscompleted,aligningincentives
betweentheplatformandthebrandbylinkingmonetizationdirectlytosuccessfuloutcomes.Forexample,auseraskstheagent:“Bookmea4-starhotelinMiamiforunder$300.”Theagentevaluatesavailablehotelsandpresentsasmallnumberofoptions,suchas:
BookHyattMiamiBeach(Sponsored)
BookMarriottMiamiDowntown(Organic)
BookHiltonMiamiBeach(Organic)
Inthismodel,brandsthatmeetminimumqualification(saytop-5)couldbidtobecomeapreferredbookingoption.Iftheuserselectsthesponsoredoption,thereservationis
completedbytheagent,andtheadvertiserpaysonlyifthetransactionisexecuted.Thisstructureblendsadvertisingwithperformance-basedmonetization,effectivelyturningtheagentintoatransactionaldecisionlayer,ratherthanjustadiscoveryinterface.
Revenuesharearrangements(Commissionbased):AIplatformspresentunbiasedresultsandtakesapercentageoftransactionscompletedbytheagent.Forexample:Ifuserasks“MexicanrestaurantfordinnerinthefinancialdistrictonWednesday”,the
agentprovidesalistofoptionswhichdoesnotincludeanysponsoredlistings,andthencompletesthereservationbasedontheuser’schoice.On
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