新一代大学英语（第二版）视听说教程2（思政智慧版）课件B2U2 The art of communication

CONTENTS1iPrepare2iExplore13iExplore24iProduce5Pronunciation6Furtherlistening7AdditionallisteningCONTENTSWarmingupLearningobjectivesUNIT2Goodcommunicationisthedoortomutualunderstanding,effectivecooperation,andlovingrelationships,butcommunicationmightbeoneofthemosttalked-aboutandleastunderstoodareasofhumanbehavior.Communicationdoesn’tonlyinvolvespokenandwrittenlanguage.Yourbodylanguageandthesmallpicturesyouuseinyourmessagesalsoplayanimportantrole.Howcanwemakeeffectivecommunication?Whatskillscanweuse?Inthisunit,youwilllearnabouttheartofcommunicationandgainadeeperunderstandingofthisfamiliaryetstrangeaspectoflife.UNIT2LearningobjectivesUponcompletionofthisunit,youwillbeableto:

•interpretthevariousaspectsoftheartofcommunication•identifyexplanationswhilelistening•pronouncetheweakandstrongformsof“to,”“for,”and“from”correctly•evaluatecommunicationskillsintheChinesecontext•actoutaconversationaboutpersuadingotherstoagreewithyouUNIT2Warmingup

Workingroupsandplaya“GuesstheWord”game.1Onememberfromeachgroupcomestothefrontandactsoutthewordspreparedbytheteacher.2Therestofthegrouptriestoguessasmanywordsaspossiblewithinthreeminutes.3Theteacherkeepsthescoreofthecorrectanswers.4Thegroupthatguessesthemostwordswins.UNIT2CONTENTSPassageConversationNewsreportsUNIT2ListeningandunderstandingIneverydaydigitalcommunications,itfeelslikeemojishaveincreasinglybeenusedtoreplaceorsupplementthewordswesendeachother.Whyhaveemojisbecomesopopular?NowListentotheconversation,thenchoosethebestanswertoeachofthequestionsyouhear.1A.Explainingdifferentwaysofcreatingemojis.B.Introducingthehistoryofemojis’development.C.Discussinghowemojismayreducemisunderstanding.D.Exploringdifferentmeaningsofemojisincommunication.1Q:Whatisthemaintopicoftheconversation?√ConversationUNIT2ListeningandunderstandingIneverydaydigitalcommunications,itfeelslikeemojishaveincreasinglybeenusedtoreplaceorsupplementthewordswesendeachother.Whyhaveemojisbecomesopopular?NowListentotheconversation,thenchoosethebestanswertoeachofthequestionsyouhear.2A.Theyaresosimpleforpeopletouse.B.Theycanhelppeopleexpressemotions.C.Theyaremorefuntolookatthanwords.D.Theyarecreativeimagesthatpeoplelike.1Q:Accordingtotheman,whydopeopleuseemojissooften?√ConversationUNIT2ListeningandunderstandingIneverydaydigitalcommunications,itfeelslikeemojishaveincreasinglybeenusedtoreplaceorsupplementthewordswesendeachother.Whyhaveemojisbecomesopopular?NowListentotheconversation,thenchoosethebestanswertoeachofthequestionsyouhear.3A.Adanceremoji.B.Asadfaceemoji.C.Ahammeremoji.D.Alaughingemoji.1Q:Accordingtotheconversation,whichemojiwouldmakethewomanrespond,“Howsilly”?√ConversationUNIT2ListeningandunderstandingListentotheconversationagainandfillintheblankswithwhatyouhear.1Today,we’llbediscussingthe_________ofthoselittlepictureswecallemojis.2Ithinkemojisareavitaltoolfor_______________.3Wedonothavethe_______signalswehaveinface-to-faceinteraction.4Withoutaddingtheemoji,it’shardtoknowmy__________state.2wideuse

communicationConversationvisualemotionalUNIT2ListeningandunderstandingScriptConversationUNIT2Dan:Hello,andwelcometoourshow.Amy:Today,we’llbediscussingthewideuseofthoselittlepictureswecallemojis.Dan:Youknow,Ithinkemojisareavitaltoolforcommunication.Amy:So,whatisanemoji?Dan:Anemojiisanimage.Itcouldbeasimpleyellowsmilingface,orsomethinglikeadancinglady,orevenabowlofnoodles.Amy:Ah,yes,allthoselittleimageswehaveinourphones.Butyou’llhavetoexplaintomewhypeopleusethemsooften.ListeningandunderstandingScriptConversationUNIT2Dan:Theyenableustoexpressemotionsindigitalcommunicationwhenwedonotseeeachother.Wedonothavethevisualsignalswehaveinface-to-faceinteraction.Amy:Indeed.Dan:ImagineIsentyouatextsayingIhurtmyfinger.Howwouldyourespond?Amy:Well,itdepends.Didyouhurtyourselfbadly?Dan:WhatifIfolloweditwithasadfaceemoji?Amy:ThenIguessI’dknowitwasprettybad.Pooryou.Dan:ButwhatifIfolloweditwithalaughingemoji–theonewithtearscomingListeningandunderstandingScriptConversationUNIT2outbecauseI’mlaughingsomuch?Amy:ThenI’dprobablyreply,saying“Howsilly!”Dan:Exactly.Withoutaddingtheemoji,it’shardtoknowmyemotionalstate.Amy:Iagree.Role-playRole-playthesituation.3Step1Readthescenariobelowandthinkaboutwhatyouwanttoaskorshare.DiscussyourinitialideaswiththeAItutoronUcampus.StudentA:Youoncesentanemojithatwasmisunderstoodbyyourroommate.Thismadebothofyouquiteupset.Youtellyourfriendwhathappenedandaskforadvice.StudentB:Yourfriend,StudentA,wasmisunderstoodbecauseofanemoji.You’dliketodiscusstheproblemwithyourfriendandtrytohelp.YoumayshowempathyfirstandthenexplainthecorrectConversationUNIT2Role-playConversationChooseyourroleandstarttheconversationwiththeAItutor.Reviewthereal-timefeedbackfromtheAIspeakingtoolaftertheconversation.Youmayrepeatthesameroletoimproveyourperformance,orswitchrolestoexplorethealternativeperspective.useofemojis,offeringsuggestionsforimprovingcommunication.Step2Step3UNIT2StudentA:Hey,canItalktoyouforasecond?Something’sreallybotheringme.StudentB:Ofcourse,what’sgoingon?Youlookupset.StudentA:It’smyroommate.Wehadthisstupidmisunderstandingovertext,andnowwearenottalkingtoeachother.StudentB:Ohno,whathappened?Tellmeaboutit.StudentA:Yesterdayhetextedmesayinghe’daccidentallybrokenmyfavoritemug.StudentB:Oh,that’stoobad.Didheapologize?StudentA:Yeah,hesaidhewasreallysorryandwouldpayforit.IwasabitRole-playConversationUNIT2annoyedatfirst,butitwasn’treallyabigdeal.SoIreplied“OK”withaneye-rollingemoji(😒).StudentB:Aneye-rollingemoji?StudentA:Yeah,whatImeantwas“That’sbadbutwhatever.”ButhethoughtIwassatirizing.StudentB:Icanunderstandwhyhemighthavethoughtthat.Thatemojicancomeacrossasprettyannoyed.StudentA:Ididn’twanttoblamehim!Nowhe’sreallymadatme,andIfeelbad.StudentB:I’mreallysorryyouaregoingthroughthis.It’stotallynormaltofeelRole-playConversationUNIT2frustrated.Textingcanbetricky–particularlywithemojis.StudentA:HowdoIfixit?Idon’twantthingstostaythatwaybetweenus.StudentB:Maybeyoucantrytotalktohiminpersontoclearthemisunderstanding.Saysomethinglike,“Hey,Ididn’tmeantoberudewiththatemoji.”StudentA:Thatfeelsawkward,butyou’reright.Ishouldclearthingsup–facetofacethistime.StudentB:Exactly.Andforthefuture,youshouldbecarefulwithemojisinsuchsituations.StudentA:WhatshouldIuseinstead?Role-playConversationUNIT2StudentB:Maybesomethinglikeasmilingfaceupsidedown(🙃)thatshowsyou’realittlefrustratedbutnotmad.Orjustaddwordslike“It’sOK.Don’tworryaboutit!”StudentA:Thatmakessense.Iguesstonesarehardtoreadintexts.StudentB:Definitely.Sometimesaquickcallorface-to-facechatsavesalotoftrouble.StudentA:You’reright.I’lltrytalkingtohimtonight.Thanksforlistening.StudentB:Sure.Anddon’tworry.Misunderstandingshappen,butwithgoodcommunicationthingswillworkoutanyway.Role-playConversationUNIT2StudentA:Ihopeso.I’llletyouknowhowitgoes.StudentB:Pleasedo!Goodluck!Role-playConversationUNIT2Wordsandexpressionshumblebragvi.

故作谦虚地自夸PropernamesSezer塞泽尔（人名）UniversityofNorthCarolina北卡罗来纳大学（美国）ListeningandunderstandingUNIT2PassageUNIT2PassageListeningandunderstandingTryingtoshowoffyournewcellphoneandavoidbragging?Goahead,wewon’tjudgeyou.Butbecareful–thismaybeworkingagainstyou.NowListentothepassage,thenchoosethebestanswertoeachofthequestionsyouhear.1A.Peoplethinkthehumblebraggerisnothonest.B.Peoplethinkthehumblebraggerisnotfriendly.C.Peoplethinkthehumblebraggerisnotmodest.D.Peoplethinkthehumblebraggerisnotconfident.1Q:Accordingtotheprofessor,whydoeshumblebraggingneverworkinpresentingourpositivequalities?√UNIT2PassageListeningandunderstandingTryingtoshowoffyournewcellphoneandavoidbragging?Goahead,wewon’tjudgeyou.Butbecareful–thismaybeworkingagainstyou.NowListentothepassage,thenchoosethebestanswertoeachofthequestionsyouhear.2A.Mixedfeelings.B.Neutralfeelings.C.Positivefeelings.D.Negativefeelings.1Q:Accordingtoresearch,whatkindoffeelingsmaypeopleexperiencewhilehumblebragging?√UNIT2PassageListeningandunderstandingTryingtoshowoffyournewcellphoneandavoidbragging?Goahead,wewon’tjudgeyou.Butbecareful–thismaybeworkingagainstyou.NowListentothepassage,thenchoosethebestanswertoeachofthequestionsyouhear.3A.Ignoreit.B.Imitateit.C.Agreewiththem.D.Disagreewiththem.1Q:Whatarewesupposedtodoifsomeoneishumblebragging?√UNIT2PassageListeningandunderstanding2Listentothepassageagainandfillintheblankswithwhatyouhear.1It’scommontohearpeopleshowofftheirpositivequalitieswithoutseeming__________.2Infact,peoplethinkbeinghonestismoreimportantthanbeingableandbeing__________.3Weallwanttohighlightourpositivequalitieswithoutmakingothersfeel_____________.4Wehopewe’llsomehowachievethatidealresult:creatingapositive__________whilealsobeingfriendly.ListeningandunderstandingUNIT2PassageScriptIt’scommontohearpeopleshowofftheirpositivequalitieswithoutseemingproud.Nowthere’satermforthis,andthatis“humblebrag.”ProfessorSezerfromtheUniversityofNorthCarolinalookedintohumblebraggingandfoundthathumblebraggingneverworksasameansofpresentingourselvespositively.“Peopledon’tlikeitwhenothershumblebragbecausetheythinkthepersonisnotbeinghonest,”Sezersaid.Inotherwords,peoplecarewhetheryoureallymeanitorifyouarejustpretending.Infact,peoplethinkbeinghonestismoreimportantthanbeingableandbeingfriendly,accordingtoSezer.So,ifhumblebraggingdoesn’twork,andnoonelikesit,whydowestilldoit?ListeningandunderstandingUNIT2PassageScriptBecauseweallwanttohighlightourpositivequalitieswithoutmakingothersfeeluncomfortable,Sezerexplains.Byhumblebragging,wehopewe’llsomehowachievethatidealresult:creatingapositiveself-imagewhilealsobeingfriendly.Inaddition,theresearchsuggeststhatpeoplemayexperiencepositivefeelingswhilehumblebragging.Weallmayhumblebragfromtimetotime,asSezerpointsout.Perhapsthebestresponsewhenwehearafrienddoingitistosimplyignoreit,becausewe’realllikelytodoitourselves,andwhoreallywantstobetoldtheyarehumblebragging?PassageThinkingandspeakingWorkinpairsanddiscussthefollowingquestions.31

Haveyoueverexperiencedhumblebraggingorheardofsomeoneelsewhohas?Shareyourstorywithyourpartner.Yes,Ihave.Backinhighschool,oneofmyclassmatesoncesaidtous,“Ugh,sotired.ThistimeIwasveryserious,butmyessayonlygot50pointsoutofthefull60points.I’msoupset!”Itwasclearthathewashumblebraggingabouthishardworkandhighstandards,buthecovereditupasacomplaint.Everyonecouldseeit.I’dratherhehadjustbeenproudofhisworkdirectlyorsimplysaidheworkedhard,withoutthefalsemodesty.LogontoUcampustosubmityouranswerandgetreal-timefeedback.UNIT2PassageThinkingandspeakingWorkinpairsanddiscussthefollowingquestions.32

What’syourattitudetowardhumblebragging?Whatdoyouthinkweshoulddotorespondtoitproperly?Ifindhumblebraggingveryundesirableindailycommunication.Itcreatesdistanceinsteadofconnection,aspeerscaneasilyidentifythefalsemodesty.AsfarasIamconcerned,itoftenarisesfromadesireforrecognition,butitusuallyleadstomildannoyance.Myapproachistorespondneutrallyandredirecttheconversation.Forexample,UNIT2PassageThinkingandspeakingifsomeonecomplainsaboutthe“stress”of“toomany”extracurricularleadershiproles,Imightbrieflyacknowledgetheeffortbysaying“Soundslikeyou’rekeepingbusy”–andthenaskagenuinequestionabouttheiractualinterests.Thisdivertstheconversationfromthebraggingwithoutbeingrude.UNIT2PassageThinkingandspeakingWorkinpairsanddiscussthefollowingquestions.33

Whatdoyouthinkwouldbeamoregenuineorrespectfulwaytoshareyourachievementswithothers?Ithinkamoregenuineandrespectfulwaytoshareachievementsistobehonestandmodestatthesametime.Insteadofhidingtheachievementbehindacomplaint,peoplecansimplystatewhattheyhavedoneand,ifappropriate,showgratitudetothosewhohelpedthem.Forexample,someonecouldsay,“I’mreallyhappythatmyessaygot50outof60.Ihavespentalotoftimepracticingandgainedalotfrommyteacher’sfeedback.”Inthisway,theachievementissharedUNIT2PassageThinkingandspeakingopenlywithoutexaggerationorfalsemodesty,whichusuallysoundsmoresincereandcomfortableforothers.UNIT2NewsreportsNewsreport1UNIT2Whatkindofcommunicationformdopeoplepreferinthisdigitalera?NowlistentoNewsreport1,thenchoosethebestanswertoeachofthequestionsyouhear.1A.Mostuniversitystudentspreferredonlinemeetings.B.Meetingattendeespreferredsmallface-to-facemeetings.C.Universityteacherspreferredmeetingswithmorepeople.D.Meetingorganizersdidnotpreferface-to-facecommunication.1Q:Whatdidthestudyfind?√NewsreportsNewsreport1UNIT2Whatkindofcommunicationformdopeoplepreferinthisdigitalera?NowlistentoNewsreport1,thenchoosethebestanswertoeachofthequestionsyouhear.2A.70%.B.79%.C.81%.D.97%.1Q:Whatpercentageofstudentintervieweesprefersmallface-to-facemeetings?√NewsreportsNewsreport1UNIT2Whatkindofcommunicationformdopeoplepreferinthisdigitalera?NowlistentoNewsreport1,thenchoosethebestanswertoeachofthequestionsyouhear.3A.Groupdiscussionandfacialexpression.B.Freecircumstancesandbodylanguage.C.Freecircumstancesandgroupdiscussion.D.Bodylanguageandothers’immediatereactions.1Q:Whatfactorsmatterinface-to-facecommunication?√Newsreport1Arecentstudyhasexaminedpeople’spreferencesforhowtheyconnectandshareideas,highlightingtherolethatdifferentcommunicationformsplayinbuildingunderstandingandtrust.Atotalof779peoplewereinterviewedfortheresearch,includingpeoplewhoorganizemeetings,thosewhoattendmeetings,universitystudents,anduniversityteachers.Findingsfromtheresearchshowedthatpeoplewhoattendmeetingsanduniversitystudentsfavoredthesameformofcommunication.

Asmanyas97percentofpeoplewhoattendmeetingsand81percentofNewsreportsUNIT2ScriptNewsreport1studentssaidthatsmallface-to-facemeetingswithfewerthan10peopleweretheirpreferredformofcommunication.Fromtheperspectiveofbodylanguage,here’swhyface-to-facemeetingsaremorepopular:Ourbrainsprocessbodylanguageasthebasisforbuildingtrust.Andwedependontheotherperson’simmediatereactionstohelpusunderstandhowwellourideasarereceived.NewsreportsUNIT2ScriptNewsreportsUNIT2Newsreport2Wordsandexpressionslinguistica.

语言的distincta.明显不同的variationn.（相似物体之间的）差异mobilityn.流动性NewsreportsUNIT2ThepromotionofPutonghuaisessentialtonationaleconomicgrowth.Italsobenefitsindividualssignificantly.NowlistentoNewsreport2,thenchoosethebestanswertoeachofthequestionsyouhear.1A.Over50%.B.Over70%.C.Over80%.D.Over90%.1Q:WhatisthepercentageofChinesepeoplewhocanspeakPutonghuatoday?√Newsreport2NewsreportsUNIT2ThepromotionofPutonghuaisessentialtonationaleconomicgrowth.Italsobenefitsindividualssignificantly.NowlistentoNewsreport2,thenchoosethebestanswertoeachofthequestionsyouhear.2A.Becauseofthedifferencesindialects.B.Becauseofthedifferentwaysofthinking.C.Becauseofthedifferenthabitsofspeaking.D.Becauseofthedifferencesinaccesstoeducation.1Q:WhydocommunicationbarriersoftenariseinChina?√Newsreport2NewsreportsUNIT2ThepromotionofPutonghuaisessentialtonationaleconomicgrowth.Italsobenefitsindividualssignificantly.NowlistentoNewsreport2,thenchoosethebestanswertoeachofthequestionsyouhear.3A.Itencouragespeopletolearnmorelanguages.B.ItmakeswrittenChineseeasiertolearnandspread.C.Itstrengthensnationalunityandmutualunderstanding.D.Ithelpspeoplefindbetterjobsandimprovetheirincomes.1Q:Accordingtothenewsreport,whatisonebenefitofPutonghua?√Newsreport2Morethan80percentofChinesecitizenscannowunderstandandspeakPutonghua,asignificantincreasefrom50percentatthebeginningofthecentury,accordingtoofficialdata.ExpertsbelievethisprogressreflectsdecadesofeffortstopromotePutonghuaasthestandardlanguageinacountrymarkedbylinguisticdiversity.Chinaishometoaround10majordialectgroups,eachwithdistinctaccentsandvariations.Whileover90percentofthepopulationwhocanreadsharethesamewrittenlanguage,communicationbarriersoftenariseduetothevastdifferencesNewsreportsUNIT2ScriptNewsreport2inspokendialects.Suchchallengesarecommonindailylife,asmisunderstandingsoftenoccurwhenwordssoundsimilarbutcarryentirelydifferentmeaningsinvariousdialects.Effortstoaddresstheselanguagebarriershavebeenongoingfordecades.AfterthefoundingofthePeople’sRepublicofChina,ChinapaidgreaterattentiontopromotingacommonspokenlanguageandnameditPutonghua.Sincethelaunchofreformandopening-uppolicy,thepromotionofPutonghuahasmadesignificantprogress.IncreasedmobilitydrivenbyeconomicgrowthhasfurtherNewsreportsUNIT2ScriptNewsreport2emphasizedtheimportanceofPutonghua,particularlyinhelpingpeoplesecurebetterjobsandimprovetheirincomes.NewsreportsUNIT2ScriptNewsreport2IdentifyingexplanationswhilelisteningSpeakersoftengivefurtherexplanationsfortheirmainpointbyprovidingmoredetail,givingareason,orrephrasingacomplexidea.Recognizingexplanationsiscrucialforaccuratecomprehension.Youcanlistenforphrasesthatsignalanexplanationiscoming,including“WhatImeanis,”“Whenyousay…,”“Forinstance,”or“Letmeclarify.”Inaconversation,thecuescanalsobesuchquestionsas“Canyouexplainthattome?”,“Whatdoyoumeanby…?”,and“Idon’tquiteunderstand…Canyouelaborate?”.MicrocourseUNIT2ViewingandunderstandingUNIT2ViewingandunderstandingWordsandexpressionsfolksn.

[pl.]人们incorporatev.把…并入makeallthedifference关系重大givesth.away失去；丧失perkv.（使）活跃（振作）起来PropernamesShannanMonson尚南·蒙森（人名）UNIT2ViewingandunderstandingHowcanwebecomebettercommunicatorsinourpersonalandprofessionallives?Herearesometipsfromanexpert.Nowwatchthevideoclip,thenmatchtheexpressionsinColumnAwiththemoreeffectiveonessuggestedbytheexpertinColumnB.1UNIT2Viewingandunderstanding

1I’msosorrythishappened.2Sorrytobotheryoubut…3I’mnotanexpertbut…4Thismightseemsillybut…a.Thanksforunderstanding.b.I’dliketopropose…c.Basedonmyexperience…d.Thankyouforyourtime.UNIT2ViewingandunderstandingWatchthevideoclipagainandfillintheblankswithwhatyouhear.2UNIT2ViewingandunderstandingWatchthevideoclipagainandfillintheblankswithwhatyouhear.21Whenyousay“I’msosorrythishappened,”youputtheemphasisonallthethingsthat____________,anditautomaticallyputstheotherpersoninapositiontokindofbeworriedorfeel________.2Whenyousay“Sorrytobotheryou,”youareputtingtheideainsomeone’sheadthattheyshouldbebothered.Automatically,itdoesn’tevenmatter________________.UNIT2Viewingandunderstanding23Whenyousay“I’mnotanexpert,”whatyou’rereallysayingis“Hey,don’tbe______atmeifI’mwronghere.”4Insteadofsaying“Thismightseemsilly,”youshouldlettheideaspeakforitself,andpeoplecanmakeuptheirownmindaboutitinsteadofyoutellingthem____________.Watchthevideoclipagainandfillintheblankswithwhatyouhear.UNIT2ScriptMan:Ournextguesthasbeenhelpingtensofthousandsoffolkscommunicatealittlebetterthroughhersocialmediaplatform.She’sawomen’sleadershipexpert,anentrepreneurwhobelievesthatwhenitcomestoourpersonal,personallives,it’snotjustwhatyousay–it’showyousayit.Icouldusesomeofthis.She’sheretoteachussomekeyphrasestoincorporateintoourdailyinteractionstohelpusallbecomebettercommunicators.PleasewelcomethisShannanMonson.Goodtohaveyouhereinstudiowithus.Thankyousomuch.Woman:Thankyouforhavingme.

UNIT2ScriptMan:Soit’snotjust–evenifyou’regettinga“no,”youmighthaveagreatidea;it’snot…it’showwe’resayingit.It’snotwhatwe’reaskingforsometimes;it’showweareaskingthatmakesallthedifference.Howdidyoufigurethisout?Woman:SowhenIwasstartingmybusiness,IreallyfeltlikenobodytookmeseriouslyasawomanandayoungmomandnotlookingthetypicalpartofaCEO.AndIrealizedthat,actually,therewerethingsIwassayingthatwerediscreditingmyself(me).Iwasdoingittomyselfbytakingawayalittlebitofmypower.Andwedothis:Wesaylittlephraseswithoutrealizingitthat(we)giveawayalittlebitofourUNIT2Scriptcredibilityandalittlebitofourrespect.Andnobodyteachesthisinschool.AndsoIrealizedthattherewerethingsthatIcoulddotopositionmyselfbettersothatmyideaswereheardandcouldspeakforthemselves.Man:Nowwehavesomespecificexampleswe’regoingtogetto,butyoujustsaidsomethingthatjustperkedmyearsup.Whatdoyousay…Givemealittleexampleofsomethingyousaidthatwoulddiscredityouifyou’reinaconversation.Woman:Yes,somaybeyoucouldsay“I’mnotanexpertbut…”Man:Thatdiscreditsyouinwhatyouaresaying,andthat’soneofthe…You’reUNIT2Scriptactuallygoingtogiveusactualwaystoreplacesomeofthethingswesay.Hereisoneofthem–“I’msosorrythishappened,”right?Peoplewillsay“I’msorry”orapologize.Yousay,“Replacethatwith‘Thanksforunderstanding.’”Explain.Woman:Yeah,whenyousay“I’msosorrythishappened,”youputtheemphasisonallthethingsthatwentwrong,anditautomaticallyputstheotherpersoninapositiontokindofbeworriedorfeelfearfulinsteadofsaying“Hey,thanksforyourtime.Ireallyappreciateyourunderstanding.I’mexcitedtohavethisconversation.”Youaremakingtheotherpersonfeelateaseandlettingthemknowyouvaluethem.UNIT2ScriptMan:OK.Anotherexamplehere…Oh,peopledothisallthetimetome.Theysay,“Sorrytobotheryoubut…”Yousay,“Replacethatwith‘Thankyouforyourtime.’”Woman:Whenyousay“Sorrytobotheryou,”youareputtingtheideainsomeone’sheadthattheyshouldbebothered.Automatically,itdoesn’tevenmatterwhatcomesnext.I’mbotheredbecauseyousaidIshouldbebothered.So,instead,youcansay,“Hey,thanksforyourtime.IhaveanideaI’dliketosharewithyou.”Man:OK.Here’sanotheronethatyoujustused–“I’mnotanexpertbut…”Nowwhatshouldwereplacethatwith?UNIT2ScriptWoman:Whenyousay“I’mnotanexpert,”whatyou’rereallysayingis“Hey,don’tbemadatmeifI’mwronghere.”Instead,youcansay“Basedonmyexperience...”There’sstillroomforerror,butthisiscomingfromapositionofcredibility,respect,(and)authoritybasedonyourknowledgebase:“Here’swhatI’mgoingtotellyounext.”Man:Howshouldpeople…OK,I’vegotonemorehere.Itkindofgoestothislastone.“Thismightseemsillybut…”right?Yousayreplacethatwithwhat?Woman:Insteadof“Thismightseemsilly,”you’retellingpeoplehowtofeelabouttheidea.Theyhavenoideawhatyou’regonnasay,butyou’reUNIT2Scriptsaying“Hey,thismightseemsilly.”Instead,youcansay,“I’dliketopropose…,”soyoulettheideaspeakforitself,andtheycanmakeuptheirownmindaboutitinsteadofyoutellingthemhowtofeel.Man:Allright.ShannanMonson.Thankyousomuch.It’sgoodtohaveyouhereinstudiowithus.TalkingaboutChinaInthevideoclip,ShannanMonsonsharesafewtipsaboutbeingabettercommunicator.Butthingscouldbedifferentwhenthecommunicationhappensinanotherculturalcontext.Workingroupsanddiscussthefollowingquestions.UNIT2LogontoUcampustosubmityouranswerandgetreal-timefeedback.TalkingaboutChina1DoyouthinkthesuggestionsinthevideoclipapplytocommunicationintheChineselanguage?Supportyourviewwithexamples.IthinksomeofthesuggestionsgiveninthevideoclipcanalsobeappliedinChinesecommunication,buttheyoftenneedculturaladaptation.Forinstance,wheninitiatingabusinessconversation,insteadofsimplysaying“Thanks