物流专业英语-第8单元 Logistics Management

物流专业英语LogisticsEnglish—Unit8LogisticsManagementAgendaKeytermsandExpressionsLogisticsHumanResourceManagementLogisticsCostandPerformanceManagementQuickCheckUnit8:LogisticsManagementKeytermsandExpressionsKeytermsRecruitmentPerformanceManagementCross-FunctionalCollaborationCustomerRelationshipManagement(CRM)Product-BasedOrganizationalStructureMatrixOrganizationalStructureSafetyProtocolsRiskManagementFinancialAcumen中文招聘绩效管理跨职能协作客户关系管理基于产品的组织结构矩阵组织结构安全协议/安全规范风险管理财务敏锐度/财务洞察力Unit8:LogisticsManagementKeytermsandExpressionsKeytermsActivity-BasedCosting(ABC)ExpenditureBaselinesRedundanciesHolisticApproachOn-TimeDeliveryRateDeliveryAccuracyOrderFulfillmentCycleTimeInventoryAccuracyPickAccuracy中文作业成本法支出基准冗余（指流程或人员的重复多余）整体方法/全局视角准时交付率交付准确率订单履行周期时间库存准确率拣货准确率Unit8:LogisticsManagementKeytermsandExpressionsKeytermsReturnRateLoadEfficiencyVehicleUtilizationFreightDamageRateCargoTrackingCapability中文退货率装载效率车辆利用率货物损坏率货物追踪能力Thismultifacetedapproachincludesthestrategicmanagementofrecruitment,training,evaluation,motivation,anddevelopmentoflogisticspersonnel.LogisticsHumanResourceManagementKeyComponentsofLogisticsHumanResourceManagementhumanresourceplanning:assessingbothcurrentandfuturehumanresourceneeds,determiningnecessarypositions,andplanningstaffingrequirements.recruitmentandselection:screening,interviewing,andevaluatingcandidatestoensuretheacquisitionofsuitabletalent.LogisticsHumanResourceManagementKeyComponentsofLogisticsHumanResourceManagementtraininganddevelopment:providingcomprehensiveonboardingtrainingfornewemployees;offeringongoingprofessionaldevelopmentandskillenhancementtrainingforcurrentemployees.Performancemanagement:settingclearworkgoalsandperformancestandards,coupledwithregularevaluationsofemployeeperformanceLogisticsHumanResourceManagementKeyComponentsofLogisticsHumanResourceManagementdesigningcompetitivecompensationsystems:comprehensivebenefitspackages,encompassinghealthinsurance,retirementplans,andotherrelevantperks.managementofemployeerelationshipsandhandlingoflabordisputes:ensuringcompliancewithlaborlawsandunionagreements;developmentandimplementationofrobustoccupationalsafetypoliciesandproceduresLogisticsHumanResourceManagementKeyComponentsofLogisticsHumanResourceManagementFosteringapositiveorganizationalculture:promotingopeninternalcommunicationchannelsandstrengtheningteamcollaboration.LogisticsHumanResourceManagementKeyComponentsofLogisticsHumanResourceManagementFunctionalOrganizationalStructureProduct-BasedOrganizationalStructureGeographicalOrganizationalStructureCustomer-BasedOrganizationalStructureMatrixOrganizationalStructureLogisticsHumanResourceManagementOrganizationalStructuresinLogisticsEnterprisesFactorsInfluencingOrganizationalStructureDesignbusinesscharacteristicsservicerangetechnologicalcapabilitiesmanagementphilosophyLogisticsHumanResourceManagementOrganizationalStructuresinLogisticsEnterprisesServiceRangeandGeographicDistributioncompaniesoperatingacrossmultipleregionsorcountries

geographicalorganizationalstructurelogisticsenterprisesfocusingonlocalorregionalservicesfunctionalormatrixorganizationalstructureLogisticsHumanResourceManagementOrganizationalStructuresinLogisticsEnterprisesBusinessDiversityandCustomerNeedsLogisticsenterpriseswithawidearrayofservicesproduct-basedorcustomer-basedstructurecustomerneedsarerelativelyuniform

functionalorganizationalstructureLogisticsHumanResourceManagementOrganizationalStructuresinLogisticsEnterprisesTechnologicalandInnovativeCapabilitiesTechnology-drivenlogisticsenterprisesflexiblestructures,suchasmatrixorflatorganizationalstructurestraditionallogisticsenterprises

functionalstructureLogisticsHumanResourceManagementOrganizationalStructuresinLogisticsEnterprisesEnterpriseScaleandGrowthStageLargelogisticsenterprisesorthoseexperiencingrapidgrowth

morecomplexstructures,suchasmatrixormultidimensionalmodelssmallerorstartuplogisticsenterprises

simplerorganizationalstructures,likefunctionalorflatmodelsLogisticsHumanResourceManagementOrganizationalStructuresinLogisticsEnterprisesManagementStyleandCorporateCultureCompanieswithatendencytowardscentralizedcontrolandanemphasisonstandardization

functionalorganizationalstructureorganizationsthatprioritizeinnovation,flexibility,andemployeeautonomy

matrixorflatorganizationalstructureLogisticsHumanResourceManagementOrganizationalStructuresinLogisticsEnterprisesSeniorManagement:StrategicVisionandLeadershipstrategicmindsetleadershipanddecision-makingabilitiesFinancialacumenattunedtomarketintelligenceRiskmanagementExcellentcommunicationandnegotiationskillsLogisticsHumanResourceManagementRequirementsforDifferentJobLevelsinLogisticsEnterprisesMiddleManagement:OperationalExpertiseandTeamLeadershipprojectmanagementskillsOperationalexpertiseTeamleadershipcustomerrelationshipmanagementechnicallyproficient,particularlywithlogistics-relatedinformationtechnologiesLogisticsHumanResourceManagementRequirementsforDifferentJobLevelsinLogisticsEnterprisesJuniorStaff:OperationalCompetenceandSafetyAwarenessmasterbasicoperationaltasksProficiencyinoperatinglogistics-relatedequipmentbasicITskillsfordataentryandretrievalgeographicalknowledgefamiliaritywithroutesandtrafficregulationscustomerserviceskillsLogisticsHumanResourceManagementRequirementsforDifferentJobLevelsinLogisticsEnterprisesSupportFunctionStafftheknowledgeandskillsspecifictotheirrespectivefieldsfundamentalunderstandingoflogisticsprocessesTheabilitytocollaborateacrossfunctionsLogisticsHumanResourceManagementRequirementsforDifferentJobLevelsinLogisticsEnterprisesKeycomponents：transportationcosts(goodsmovement,insurance,handlingfees)warehousingcosts(facilityrentals,equipmentdepreciation,maintenance,wages)；inventorycosts(capitalinstock,potentiallosses,insurance)；Managementcosts(logisticssystems,staff,overheads)；packaging,orderprocessing,andservicecostsLogisticsCostandPerformanceManagementConceptandContentofLogisticsCostManagementTransportationCostsfreightchargesforroad,rail,air,andseatransportFuelcostsinsurancepremiumsforgoodsintransitloading/unloadingfeesforlaborandequipmentPackagingexpensestransportmanagementcostsLogisticsCostandPerformanceManagementTypicalLogisticsCostStructureWarehousingandInventoryCostsWarehousingcosts:warehouserentalorpurchasecosts,taxes,andfeesMaintenanceanddepreciationoffacilitiesandequipmentoperationalexpensesInventoryinsuranceLogisticsCostandPerformanceManagementTypicalLogisticsCostStructureWarehousingandInventoryCostsInventorycosts:capitalforpurchasingandholdingstocklossandspoilageexpensesriskcostsInventorymanagementexpensesLogisticsCostandPerformanceManagementTypicalLogisticsCostStructureManagementandOperationalCostssalariesofficeexpensescommunicationchargeslogisticsinformationsystemsTrainingexpensesforlogisticspersonnelOrderprocessingcostslabor/materialcostsLogisticsCostandPerformanceManagementTypicalLogisticsCostStructureServiceandMiscellaneousCostsServicecostssalariesforcustomerservicestaffsalariesforafter-salessupportsalariesforreturn/exchangeprocessingLogisticsCostandPerformanceManagementTypicalLogisticsCostStructureServiceandMiscellaneousCostsMiscellaneouscostssecurityforpersonnelandgoodsenvironmentalexpensesforprotectionandwastedisposaltariffsandtaxes,especiallyininternationallogisticsLegalandconsultancyfeesforcontractreviewsanddisputeresolutionhighlightlogisticsoperations'complexlegallandscapeLogisticsCostandPerformanceManagementTypicalLogisticsCostStructureKeyComponentsofLogisticsCostOptimizationRationalinventoryplanningSelectingeconomicaltransportationmodesEnhancingwarehousingandtransportationefficiencyInformationmanagementsystemsLogisticsCostandPerformanceManagementOptimizationofLogisticsCostStructureEstimatedCostBreakdowntransportationcosts:40%to60%Warehousingcosts:10%to30%Inventorycosts:20%to30%Managementandorderprocessingcosts:5%to10%Servicecosts:5%LogisticsCostandPerformanceManagementOptimizationofLogisticsCostStructureFocusAreasforCostControltransportationcosts:optimizingroutes,improvingloadfactors,choosingappropriatemethods,andnegotiatingratesInventorycosts:detailedmanagement,turnoverincrease,lossreduction,andJITstrategiesWarehousingcosts:operationalefficiency,automation,layoutoptimization,andstreamlinedprocesses.LogisticsCostandPerformanceManagementOptimizationofLogisticsCostStructureFundamentalApproachestoCostCategorizationTheFullCostMethodVariableandFixedCostMethodsActivity-BasedCosting(ABC)TheStandardCostMethodLogisticsCostandPerformanceManagementLogisticsCostAccountingMethodsSupplyChainIntegrationProcessOptimizationInventoryManagementInformationTechnologyApplicationTransportationManagementOutsourcingLogisticsServicesCollaborativeSharingContinuousImprovementRiskManagementLogisticsCostandPerformanceManagementLogisticsCostManagementMeasuresBenefitsandStrategicImportanceKeyComponentsofEffectiveLogisticsPerformanceManagementsettingappropriateperformanceindicatorsdatacollectionandanalysisRegularmonitoringandreportingPeriodicevaluationandauditingImprovementplansLogisticsCostandPerformanceManagementIntroductiontoLogisticsPerformanceManagementFinancialPerformanceMetricsLogisticsCostRatio:logisticscosts/salesrevenueTransportationCostRatio:transportationcosts/salesrevenueLogisticsEquipmentTurnoverRate:transportationoccurrences/averagenumberofequipmentinuseWarehouseTurnoverRate:totalvolumeofgoods/averageinventoryvolumeLogisticsCostandPerformanceManagementLogisticsPerformanceIndicatorsFinancialPerformanceMetricsOrderFulfillmentCost:alldirectandindirectcostsofcompletinganorderEconomicValueAdded(EVA):netvaluecreatedbeyondthecostofcapitalLogisticsCostandPerformanceManagementLogisticsPerformanceIndicatorsServiceQualityinLogisticsCompaniesOn-timeDeliveryRate:on-timedeliveries/

totalordersDeliveryAccuracy:howcloselydeliveredgoodsmatchorderspecificationsOrderFulfillmentCycleTime:theentireprocessfromorderplacementtodeliveryOrderProcessingTime:thetimefromorderreceipttoshipmentLogisticsCostandPerformanceManagementLogisticsPerformanceIndicatorsServiceQualityinLogisticsCompaniesInventoryAccuracy:alignmentbetweenphysicalstockandrecordsReturnRate:returneditems/totalsalesLogisticsCostandPerformanceManagementLogisticsPerformanceIndicatorsOperationalEfficiencyinLogisticsOrderFulfillmentTime:thedurationneededtocompleteanorderTransportationCostasaPercentageofSalesResourceutilization:LoadEfficiencyVehicleUtilizationLogisticsCostandPerformanceManagementLogisticsPerformanceIndicatorsOperationalEfficiencyinLogisticsPickAccuracy:order-pickingprecisionFreightDamageRate:damageditems/

totaltransportedgoodsReal-timecapabilitieslikeCargoTrackingCapabilityLogisticsCostandPerformanceManagementLogisticsPerformanceIndicatorsLogisticsHumanResourceManagement(HRM)isdescribedasacomprehensivesetofactivitiesdesignedtoeffectively:A.ManufactureproductsandmanageproductqualityB.Plan,organize,lead,andcontrolhumanresourcesinalogisticsorganizationC.SetretailpricesandconductmarketingcampaignsD.DesignpackagingmaterialsforsustainabilityUnit8:LogisticsManagementQuickCheckBTheprimaryobjectiveoflogisticsHRMistoensuretheorganizationpossesses:A.ThelowestpossiblewagelevelsB.SufficientandsuitabletalenttoefficientlyaccomplishlogisticstasksC.Onlysenior-levelmanagersD.MaximumwarehousespaceutilizationUnit8:LogisticsManagementQuickCheckBInHRplanning,itisessentialtoanalyze______topredictfluctuationsinhumanresourcedemands.A.SeasonalandcyclicalchangesinactivitiesB.CustomerloyaltyprogramparticipationC.NationalinterestratemovementsD.Advertisingclick-throughratesUnit8:LogisticsManagementQuickCheckARecruitmentandselectioninlogisticsHRMinvolveswhichsequenceofactions?A.Sorting→packaging→labelingB.Screening→interviewing→evaluatingcandidatesC.Loading→unloading→cross-dockingD.Forecasting→procurement→productionUnit8:LogisticsManagementQuickCheckBPerformancemanagementisdescribedasinvolving:A.EliminatingalltrainingcostsB.Settingclearworkgoalsandperformancestandards,withregularevaluationsC.OnlypayingbonuseswithoutevaluationD.OutsourcingallHRfunctionsto3