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1、Annual Report 2005 To enrich life through communication HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian Longgang Shenzhen 518129, P.R. China HUAWEI TECHNOLOGIES CO., LTD. Annual Report 2005 2 Financial Highlights 3 The Year 5 Message from the Company 8 Vision, Mission and Strategy 9 200
2、5 Driving Forces 17 Performance in Business Wireless Network: quickly becoming a world leading supplier Fixed Network: leading network transformation Optical Network: a leading global supplier Data Communications: leading in carrier-class IP network Application Customer demand is the fundamental dri
3、ving force of our development High quality, excellent service, low operating costs, and giving top priority to meeting customer requirements to enhance their competitiveness and profitability Continuously performing management transformation to realize efficient process-based organization operation
4、for ensuring high quality end-to-end delivery Developing with our peers in the industry as both competitors and partners to jointly create a favorable environment and share the benefits of the value chain Customer Focus The radiating shapes of our logo are focused toward the center of the icon, indi
5、cating Huaweis customer-centric strategy and commitment to creating long-term value for our customers. Innovation Vivacious and contemporary, the new logo indicates that Huawei will continue to provide innovative, customized and competitive products and solutions for our customers with an enterprisi
6、ng spirit, and jointly face the challenges and opportunities in the future together with our customers. Steady and Sustainable Growth A confident and optimistic symbol, the new logo conveys a sense of maturity and steadiness in a professional and international manner. Harmony Adopting a graduated to
7、ne while keeping symmetrical, the new logo looks more natural and compatible, and acts as a metaphor for Huaweis open-minded attitude and partnership strategy, indicating that Huawei will maintain a healthy growth by creating a harmonious business environment. 2005 Driving Forces Performance in Busi
8、nessLooking ForwardCorporate CitizenshipFinancial Report Huawei TechnologiesAnnual Report 2005 7 Huawei TechnologiesAnnual Report 2005 8 Financial HighlightsThe YearMessage from the CompanyVision, Mission and Strategy Vision To enrich life through communication Mission To focus on our customers chal
9、lenges and needs by providing excellent communications network solutions and services in order to consistently create maximum value for customers. Strategy Serving our customers is the only reason Huawei exists; Customer demand is the fundamental driving force of our development High quality, excell
10、ent service, low operating costs, and giving top priority to meeting customer requirements to enhance their competitiveness and profitability Continuously performing management transformation to realize efficient process-based organization operation for ensuring high quality end-to-end delivery Deve
11、loping with our peers in the industry as both competitors and partners to jointly create a favorable environment and share the benefits of the value chain Customer Focus The radiating shapes of our logo are focused toward the center of the icon, indicating Huaweis customer-centric strategy and commi
12、tment to creating long-term value for our customers. Innovation Vivacious and contemporary, the new logo indicates that Huawei will continue to provide innovative, customized and competitive products and solutions for our customers with an enterprising spirit, and jointly face the challenges and opp
13、ortunities in the future together with our customers. Steady and Sustainable Growth A confident and optimistic symbol, the new logo conveys a sense of maturity and steadiness in a professional and international manner. Harmony Adopting a graduated tone while keeping symmetrical, the new logo looks m
14、ore natural and compatible, and acts as a metaphor for Huaweis open-minded attitude and partnership strategy, indicating that Huawei will maintain a healthy growth by creating a harmonious business environment. 2005 Driving Forces Performance in BusinessLooking ForwardCorporate CitizenshipFinancial
15、Report Huawei TechnologiesAnnual Report 2005 7 Huawei TechnologiesAnnual Report 2005 8 Financial HighlightsThe YearMessage from the CompanyVision, Mission and Strategy We emphasize a culture of sincerity and customer orientation, working closely with customers to realize long-term mutual gains, stri
16、ving to meet customer needs and achieve market development. 2005 Driving Forces Customer Focus Continuous Innovation Management Transformation Partnership At Huawei, we strongly believe in being customer oriented and ensuring a service culture of integrity. We work closely with and continuously stri
17、ve to satisfy our customers, and support our market development in order to achieve long-term mutual gains. By constantly stressing our belief that “serving our customers is the only reason Huawei exists,” we encourage our employees to provide excellent customer service. By creating an evaluation sy
18、stem that includes a positive incentive system and takes into consideration our employees responsibilities and achieve- ments, we aim to achieve goals that are in line with our customers requirements. Through a series of process-based organizational frameworks and standardized operations, Huawei tak
19、es every measure to guarantee customer satisfaction, thereby creating a customer-focused and highly-efficient professional culture which strengthens our core competitive edge. Huawei achieved a breakthrough in terms of our international business in 2005, with international sales occupying 58% of our
20、 total contract sales. We successfully passed strict and thorough authentication procedures from top-tier operators such as BT (British Telecom), Vodafone, Italia Telecom, Royal KPN, and Telefonica, enabling us to become their partners in both European and global markets. Our products and solutions
21、have been commercially deployed in over 100 countries, and serve 28 of the worlds top 50 operators, as well as over one billion subscribers worldwide. Huawei has also made great progress in our localization endeavors, and our local employees are a strong driving force of Huaweis service culture. Out
22、 of over 10,000 overseas Huawei employees, more than 60% were recruited locally. Through a variety of training programs and cross-cultural exchanges, Huawei helps our local employees understand and adapt to our customer-centric corporate culture. The company also provides local employees with favora
23、ble career development paths, with some of them already in upper-management level positions, supervising local branch offices and areas such as sales and services. As a result of these efforts, our products and solutions have achieved wide success in international markets, for example: 19 UMTS comme
24、rcial networks had been deployed by the end of 2005 Huawei is the No.1 NGN provider in the global VoIP market with 29.3% of market share in terms of port shipments (Dittberner, 3Q05) No.2 in the global DSLAM market with 16.9% of market share, and No.1 in the global IP DSLAM market with 32% market sh
25、are (Infonetics, 3Q05) No.1 provider in MSAN with 32.3% of market share in terms of port shipments (Infonetics, 3Q05) No.2 in the global optical network market with 10.3% of market share (Ovum-RHK, 4Q04-3Q05) No.1 in the global long-haul DWDM market with 15.9% of market share (Ovum-RHK, 4Q04-3Q05) N
26、o.3 in the global carrier-router market (Gartner, 2Q05) No.1 in terms of the number of users of intelligent network products with 21.6% of market share (Ovum-RHK) Customer Focus Serving our customers is the only reason Huawei exists. Customer demand is the fundamental driving force of our developmen
27、t. Huawei focuses on our customers challenges and needs by providing competitive communications network solutions and services in order to consistently create maximum value for our customers. In 2005, we reinforced our strategy and marketing system to enhance its ability to guide Huaweis overall dev
28、elopment. We established process-based, systematic management systems that allow us to gain deeper insight into customers requirements. Our marketing framework has been extended to our regional offices, enabling us to have more interaction with the strategy & planning, R&D and procurement department
29、s of our customers in order for us to understand their needs more precisely and rapidly. This is done with the help of processes such as IPD (Integrated Product Development), MM (Marketing Management), OR (Offering Requirement) and CCM (Customer Commitment Management). By integrating customer requir
30、ements into our product development and business roadmap planning, Huawei is able to help customers swiftly roll out new products and services. Huawei has established an inclusive sales and service system which includes 8 regional headquarters, 85 branch offices worldwide, and a three-tier service s
31、ystem (headquarters, regional & local). This comprehensive system allows us to deliver stronger technical support and services. We also have a dedicated and professional service team committed to providing quality service. In addition, we have set up an excellent integrated service platform armed wi
32、th professional maintenance and training capabilities, which gives us differentiated service advantages. Huawei has already established 72 technical support platforms and 85 country- level spare parts centers worldwide, providing our customers with round-the-clock service while strictly complying wi
33、th customers service level agreements (SLA) to successfully fulfill the diverse and specific needs of our customers. Support systems including logistics, procurement, and finance are also being adopted rapidly by our regional offices in order to provide better service to our customers. We fully unde
34、rstand that our relationship with our customers is not merely contractual in nature. Rather, our customers need complete end-to-end services, consulting services in particular. Huawei has already formed our own marketing management consulting team which provides services including business consultat
35、ion, network planning, solutions, special maintenance, management of daily operations, database design and management, and joint marketing. Furthermore, we research OPEX and develop corresponding solutions to enable customers to reduce their OPEX. 2005 Driving Forces Performance in Business Looking
36、Forward Corporate Citizenship Financial Report Huawei Technologies Annual Report 2005 9 Huawei Technologies Annual Report 2005 10 Financial Highlights The Year Message from the Company Vision, Mission and Strategy We emphasize a culture of sincerity and customer orientation, working closely with cus
37、tomers to realize long-term mutual gains, striving to meet customer needs and achieve market development. 2005 Driving Forces Customer Focus Continuous Innovation Management Transformation Partnership At Huawei, we strongly believe in being customer oriented and ensuring a service culture of integri
38、ty. We work closely with and continuously strive to satisfy our customers, and support our market development in order to achieve long-term mutual gains. By constantly stressing our belief that “serving our customers is the only reason Huawei exists,” we encourage our employees to provide excellent
39、customer service. By creating an evaluation system that includes a positive incentive system and takes into consideration our employees responsibilities and achieve- ments, we aim to achieve goals that are in line with our customers requirements. Through a series of process-based organizational fram
40、eworks and standardized operations, Huawei takes every measure to guarantee customer satisfaction, thereby creating a customer-focused and highly-efficient professional culture which strengthens our core competitive edge. Huawei achieved a breakthrough in terms of our international business in 2005,
41、 with international sales occupying 58% of our total contract sales. We successfully passed strict and thorough authentication procedures from top-tier operators such as BT (British Telecom), Vodafone, Italia Telecom, Royal KPN, and Telefonica, enabling us to become their partners in both European a
42、nd global markets. Our products and solutions have been commercially deployed in over 100 countries, and serve 28 of the worlds top 50 operators, as well as over one billion subscribers worldwide. Huawei has also made great progress in our localization endeavors, and our local employees are a strong
43、 driving force of Huaweis service culture. Out of over 10,000 overseas Huawei employees, more than 60% were recruited locally. Through a variety of training programs and cross-cultural exchanges, Huawei helps our local employees understand and adapt to our customer-centric corporate culture. The com
44、pany also provides local employees with favorable career development paths, with some of them already in upper-management level positions, supervising local branch offices and areas such as sales and services. As a result of these efforts, our products and solutions have achieved wide success in int
45、ernational markets, for example: 19 UMTS commercial networks had been deployed by the end of 2005 Huawei is the No.1 NGN provider in the global VoIP market with 29.3% of market share in terms of port shipments (Dittberner, 3Q05) No.2 in the global DSLAM market with 16.9% of market share, and No.1 in
46、 the global IP DSLAM market with 32% market share (Infonetics, 3Q05) No.1 provider in MSAN with 32.3% of market share in terms of port shipments (Infonetics, 3Q05) No.2 in the global optical network market with 10.3% of market share (Ovum-RHK, 4Q04-3Q05) No.1 in the global long-haul DWDM market with
47、 15.9% of market share (Ovum-RHK, 4Q04-3Q05) No.3 in the global carrier-router market (Gartner, 2Q05) No.1 in terms of the number of users of intelligent network products with 21.6% of market share (Ovum-RHK) Customer Focus Serving our customers is the only reason Huawei exists. Customer demand is t
48、he fundamental driving force of our development. Huawei focuses on our customers challenges and needs by providing competitive communications network solutions and services in order to consistently create maximum value for our customers. In 2005, we reinforced our strategy and marketing system to en
49、hance its ability to guide Huaweis overall development. We established process-based, systematic management systems that allow us to gain deeper insight into customers requirements. Our marketing framework has been extended to our regional offices, enabling us to have more interaction with the strat
50、egy & planning, R&D and procurement departments of our customers in order for us to understand their needs more precisely and rapidly. This is done with the help of processes such as IPD (Integrated Product Development), MM (Marketing Management), OR (Offering Requirement) and CCM (Customer Commitme
51、nt Management). By integrating customer requirements into our product development and business roadmap planning, Huawei is able to help customers swiftly roll out new products and services. Huawei has established an inclusive sales and service system which includes 8 regional headquarters, 85 branch
52、 offices worldwide, and a three-tier service system (headquarters, regional & local). This comprehensive system allows us to deliver stronger technical support and services. We also have a dedicated and professional service team committed to providing quality service. In addition, we have set up an
53、excellent integrated service platform armed with professional maintenance and training capabilities, which gives us differentiated service advantages. Huawei has already established 72 technical support platforms and 85 country- level spare parts centers worldwide, providing our customers with round
54、-the-clock service while strictly complying with customers service level agreements (SLA) to successfully fulfill the diverse and specific needs of our customers. Support systems including logistics, procurement, and finance are also being adopted rapidly by our regional offices in order to provide
55、better service to our customers. We fully understand that our relationship with our customers is not merely contractual in nature. Rather, our customers need complete end-to-end services, consulting services in particular. Huawei has already formed our own marketing management consulting team which
56、provides services including business consultation, network planning, solutions, special maintenance, management of daily operations, database design and management, and joint marketing. Furthermore, we research OPEX and develop corresponding solutions to enable customers to reduce their OPEX. 2005 D
57、riving Forces Performance in Business Looking Forward Corporate Citizenship Financial Report Huawei Technologies Annual Report 2005 9 Huawei Technologies Annual Report 2005 10 Financial Highlights The Year Message from the Company Vision, Mission and Strategy 2005 Driving Forces Customer Focus Conti
58、nuous Innovation Management Transformation Partnership hold leading positions in areas such as mobile softswitch, UMTS, super-long-haul DWDM, MSTP, NGN, MSAN, IP telecom network, IP DSLAM, intelligent network and signaling network. Huawei has also become one of the leading providers in CDMA, 3G term
59、inals, intelligent optical network ASON, core routers and switching. In addition, we have invested heavily in the development of our ASIC chips. At present, we have developed over 100 types of ASIC chips including UMTS baseband and HSDPA chips, optical network chips, router chips, and broadband access chips, greatly improving the systems capabilities and thus enabling us to offer unique advantages at a lower cost. Huawei has formed numerous p
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