剑桥商务英语Unit 5 Business Travel

1、商务英语,作者： 阮绩智,责任编辑：张琛 出版日期：2011年12月 IDPN: 308-2011-58 课件章数：12,UNIT,5,Learning Objectives,Make preparations for business travel; Make flight and hotel reservations; Deal with different situations while traveling; Make an itinerary.,Business Travel,Speaking Task,Starting Up,1,Listening Task,2,3,Reading

2、 Task,5,Writing Task,Follow-up Practice,6,4,5,4,3,2,1,6,Contents,Before a business travel, necessary _should be taken to _potential problems. Usually a _is needed for _and _according to the_. The traveler is supposed not only to deal with all kinds of unexpected situations during the travel, but als

3、o to meet business _, to organize some_, and to do business in other cultures, so as to make the visit _.,precautions,travel agency,booking /reserving flights,accommodations,itinerary,associates,conferences,minimize,Business Travel,successful,5.1 Starting Up,5.1.1 Work in pairs or small groups to wo

4、rk out as many things as you need to do for a business trip abroad. Put the things in order of importance and give reasons. For example:,Carry important papers like passport, plane tickets and letter of invitation Make sure you can connect electronically Set up a phone to receive calls international

5、ly Learn the proper etiquette,5.1.2 Which of the following do you like or not like when you travel on business? Please state your reasons.,being away from home or family making flight and hotel reservations packing suitcases flying queuing at check-in having jet lag meeting new people eating new foo

6、d visiting new places speaking a foreign language adding more as you imagine,5.1.3 Discuss the following questions in pairs or small groups.,1)What are the differences between travelling for pleasure and travelling on business? 2) Why are business trips necessary? 3) What kind of business trips do y

7、ou take? 4) Would you rather have a job that requires you to travel or one that does not? 5) Do you know how to make flight and hotel reservations? Tell us about it? 6) Should companies cover all of their employees expenses while on a business trip? Why or why not?,4. Do you happen to know any regul

8、ations for taking a plane? Tick the statements you think are true.,( ) 1) Passengers can only hand-carry a small bag aboard the plane. ( ) 2) Children under 5 neednt buy a ticket. ( ) 3) People who havent got an ID card cannot board the plane. ( ) 4) Passengers mustnt carry dangerous articles such a

9、s compressed gases, weapons, explosives, corrosives, or inflammables onto the plane. ( ) 5) Passengers can smoke during the flight. ( ) 6) Passengers mustnt use mobile telephones on flights because they will interfere with the planes electronic equipment. ( ) 7) Passengers must check in 30 minutes b

10、efore departure on international flights. ( ) 8) Passengers must fasten their seat belts during take-off or landing. ( ) 9) The airline neednt accept responsibility for delays due to bad weather. ( ) 10) Passengers can transfer their tickets to others without going to the booking office.,T,F,T,T,F,T

11、,F,T,T,F,Do you happen to know any regulations for taking a plane? Tick the statements you think are true.,IMPORTANT DOCUMENTS: Carry proof of your citizenship (passport, drivers license or birth certificate). It is important that one of these documents contains your recent photograph. You may be as

12、ked to produce a photo identification, particularly if you are using electronic ticket. A letter/contract of invitation to do business in United States/Canada is also a document that you must carry with you at all times. Make sure you have the appropriate medical and travel insurance that extends in

13、to the United States/Canada or other country that you will be traveling to. This coverage should begin on the day you leave and include the date that you will return. Carry these important papers (passport/birth certificate, drivers license, airline tickets, insurance/ medical cards, letter/contract

14、 of invitation and currency). * leave original copies of travel insurance at home with a relative/friend.,WHAT TO PREPARE BEFORE A BUSINESS TRIP,BAGGAGE: All baggage, including carry-on baggage, should be tagged properly with your full name, address and phone number. You may choose to lock each piec

15、e of luggage. Remember to put your keys in a safe place (other than in your suitcase - extra key can be given to your traveling partner or kept separate from the other key ). Just in case your luggage is misplaced or lost, I advise you to include basic toiletries (make-up, tooth paste videoconferenc

16、es are more convenient and easy, but they lack the human touch, thus being cold, impersonal and ineffective in contrast. 4) Why will the business travel market not diminish but grow on the contrary? Answer: Because the MICE (meetings, incentives, conventions and exhibitions) market are also growing

17、globally and companies look at travel as a powerful incentive tool for employees. 5) When can business travel be avoided and how? Answer: (Open),Writing Task,In this part you are going to learn how to write an itinerary.,5.5 Writing Task,When a delegation or a person pays a visit, an itinerary/ prog

18、ram is usually to be made, Such an itinerary generally includes: title, time, place and content of activity.,Itinerary,The title usually includes the name of the visitor or the name of the delegation, the duration of visit the place of visit, e.g. ITINERARY FOR CBS TRADING MISSION May 12-20 Hangzhou

19、 Shanghai Beijing,Title,This part includes the date specific time of the activity e.g. (1) July 13, Tuesday (2) MONDAY FEB 2 (Chinese Spring Festival) (3) 4:30 p.m. (local time) Arrive Gatwick Airport (4) Leave for airport 10:00 a.m.,Time,The place need not be too specific. It usually includes the n

20、ame of the city and the hotel, e.g. May 2025 Shangri-La Hotel Hangzhou,Place,The contents of activities are filled in as arranged. In general, phrases rather than complete sentences are used. 1) Visit ABC Company Staying overnight in Shanghai 2) Use noun phrases to express the nature of activity, e.

21、g. Dinner hosted by Mr Wang, Managing Director, at Beijing Roast Duck Restaurant 3) Use past participle phrases to express the passive, e.g. Met at the airport by Mr Wu, President of CBB Shown around the Factory by Mr Smith, Production Manager 4) Leave out such words like “the” and “a”.,Contents of

22、Activities,Use verb or present participle phrases to express an action, e.g.,You work in an international trade company. Your company has invited an American company to visit China and discuss about business cooperation. The American delegation will stay in your city for four days, starting from May

23、 5 to May 8. You make an itinerary for the delegation and then discuss your plan with your partner.,Writing Practice,5.8 Follow-up Practice,Yes, lets do it!,We will practice what we have learnt in this unit.,1) A: What can I do for you, sir? B: _ 2) A: Certainly. When are you going to leave? B: _ 3)

24、 A: _ B: Ill be visiting six, or more cities in the region. 4) A: _ B: Just a minute, please. Ill see if there are tickets available. 5) A: How long will you be traveling for? B: _ 6) A: Have you got any check-in luggage? B: _ 7) A: B: Im sorry, all the window seats have gone. What about an aisle se

25、at? 8) A: _ B: Try the money exchange. Its just behind you. 9) A: _ B: Certainly. Could you show me your reservation slip? 10) A: _ B: Of course, madam. We will get the conference room ready tomorrow.,5.8.1 Write down what you would say to each of the following questions or answers and then practice

26、 the dialogues with your partner.,Appropriate questions 1. _ 2. _ 3. _ 4. _ 5. _ 6. _ 7. _ 8. _ Inappropriate questions 1. _ 2. _ 3. _ 4. _ 5. _ 6. _ 7. _ 8. _,5.8.2 Very probably you will have to deal with foreign visitors to your company occasionally, if not on a regular basis. Write eight questio

27、ns which would typically be asked at a first meeting and eight questions which would be inappropriate for use with strangers, and then discuss with your partner,-,5.8.3 Oral Presentation Give a short presentation on one of the following topics for at least 4 minutes. Be sure to make your ideas clear

28、 and logical with sufficient details.,5.8.4 Put the following Chinese in the brackets into English.,1) A：Good morning. Booking Office of China International Airlines. Can I help you? B: _ (我想订一张本周六从杭州飞往墨尔本的回程不定期的双程票。) A: Just a moment, please. The Flight 208 leaves at 7:30 on Saturday, May 20. Is it

29、 all right with you? B: _ (208航班太早，我恐怕赶不上。下午2点30分的406航班怎么样？) A: Let me see if there are seats available. Yea, sir. There are still some seats available. How do you want to fly, coach or first class? B: _ (我订一张回程不定期的双程商务舱机票。) 2) Im going to Frankfurt to attend Frankfurt Trade Fair next Monday._ 听说贵宾馆

30、所有房间交易会期间就都订满了，但不知现在是否有取消的房间。如果有的话，我想订一间单人房。),Id like to book an open return ticket from Hangzhou to Melbourne for this Saturday.,The Flight 208 is too early for me. Im afraid I cant make it. How about Flight 210, leaving at 14:30?,Id like an open return business class ticket.,I was told that all th

31、e rooms in your hotel had been booked up last week. I wonder whether any reservations have been cancelled now. If available, Id like to book a single room.,3) Id like to reserve a double room from 5th May to 10th. _ (我喜欢大号床，如果可能的话。随便问一下，房间是否有电脑插座和互联网连接？) 4) Hello, my name is John Smith. _ (我的秘书10天前以

32、我的名字向你们预订过。她传真发给你们旅馆，订一个两间一套的房间，用三个晚上。) 5) We would like to book _ (一个能够容纳八九十人的会议室，要有声音设备、投影板或屏幕，还应备有电视机和录像机。) 6) Can I change some money in the hotel? _ (我想把一些美元兑换成当地货币。今天的兑换率是多少?),Id prefer a queen size bed, if thats possible. By the way, does my room have a computer socket and Internet connection?,My secretary made a reservation ten days