全国自考 商务英语 01-Correspondence(函件)

1、correspondence,Practise writing formal correspondence,商务信函一般由7个部分组成,1 信头-letter head 日期date 信内地址-inside address 称呼-salutation 正文-body of the letter 结尾敬辞-complimentary closing 签名-signature,Dear Mr. Benjamin Smith, Dear Ms. / Mrs. Miss. George Bush, Yours sincerely,Dear Sir or Madam, To whom it may co

2、ncern, Yours faithfully,Dear Mary, Best wishes or Best regards,31 March 2006,31 March 2006,有时也应根据实际情况增加下列内容,查考编号：reference number or initials Our reference (Ref: ) : Sales 代表公司某部门 Your Reference (Ref) : wxz 代表授信人的姓名首字母,经办人：attention ATTENTION: MISS MARGRATE HILL Attention: Miss Margrate Hill ATTENTI

3、ON: GENERAL MANAGER Attention: Marketing Department,事由或标题 SUBJECT: ANNUAL SALES MEETING Re: Annual Sales Meeting ANNUAL SALES MEETING or Annual Sales Meeting,副本抄送：carbon copy Cc: Mary Zheng Cc: Sales Department,附言：Postscript. PS：Please remember, the deadline is April 9 P.S.: Mail the goods today,Enc

4、losure 附件 Enclosure: Contract Encl: Invitation letter Check enclosed Enc. 2 (2份附件) 3 Invoices,I am writing to I am writing to apply for 我写信是申请职位 I am writing to enquire about咨询 I am writing to apologise for 表示歉意 I am writing to inform you that. 通知您 I am writing to confirm that 确认,Stating the referen

5、ce at the beginning of the letter 在信的开始介绍这封信的背景资料 1. With reference to.关于，就而言 With reference to your letter of 11th March， 关 于你在3月11日写来那封信 With reference to your phone call today, 关于你今天打来的电话,2. Thank you for.感谢您的 Thank you for your letter of 11 March Thank you for your enquiry of 11 March Thank you

6、for your telephone call today,I would be grateful if you could I would be very grateful if you could send me a catalogue. 如果你能寄给我一份产品目录的话，我将不胜感激 2. I would appreciate it if you could I would appreciate it if you could deliver them as soon as possible. 3. Could you please Could you please give a pres

7、entation at the sales meeting?,Thank you for Thank you for telling me感谢您告诉我 Thank you for sending me the catalogue.感谢您给我寄来了产品目录,I regret that. 我很抱歉 I am afraid that. 我恐怕 I am sorry that 对不起，我 I apologise that对不起，我 I apologise for not attending the meeting. I apologising for not replying to your lett

8、er.,unfortunately, 遗憾的是 I am afraid that 我恐怕 Unfortunately, the goods are damaged when they arrived. I am afraid that only two of the ten machines can work. 我恐怕10个机器中只有两个能正常工作,I am pleased to confirm that. 我很高兴确定 I confirm that.我可以确定 I can assure you that 我向您保证 I confirm the booking of the room. I c

9、an assure you that we can deliver the goods by the required date. 你放心我们可以按照规定日期交货,Please find enclosed a cheque. I am enclosing a cheque. We enclose a cheque. Please find enclosed a price list. Please find enclosed a brochure., at your earliest convenience 尽早 without delay 不耽搁 as soon as possible We

10、 would appreciate a reply at your earliest convenience. 如果能尽快地给 予答复，我将不胜感激,Thank you for your help. Please contact us again if we can help in any way. Please contact us again if there are any problems. Please contact us again if you have any questions. I look forward to meeting/ seeing you soon. I l

11、ook forward to hearing from you soon.,We are to hear that the conference was successful. Please find the euro prices as requested. I would be very if you could contact me as soon as possible. I am the items you requested are temporarily out of stock. We apologise for any this may have caused.,deligh

12、ted,enclosed,grateful,afraid,inconvenience,6. Please mark the package for the of Mary King. 7. We to inform you that the vacancy has already been filled. 8. Please do not hesitate to us if you have any further enquires. 9. Thank you for your of 10 November. 10. We that you deal with this very urgent

13、 matter at once.,attention,regret,contact,enquiry,insist,Ms. Rebecca Brooks Seminar Sales 16 Pendall Way Blackburn BB12 8HT Tel: 01254 374973 Fax: 01254 374988,Northwest Plant Hire Norwest Milton Way Poulton FY3 2PN Lancs,26 May 2001,Dear Mr. Brooks, Thank you for your letter and invoice of 24 May,

14、2001. I am afraid we are unable to accept the invoice as only six participants attended the seminar, not eight. Moreover, training packs were included in the price. I would be grateful if you could send me a correct invoice for the training course. I look forward to receiving your reply. Yours since

15、rely Alan Pickering Alan Pickering,Question 46,MEMO TO: all staff From: Richard Saunder production manager Date: 12 April Subject: overtime We have recently received several large orders. As a result we will have to ask all staff to work a total of 5 hours overtime a week. Overtime will be introduced 15th April.,Question 47,Dear Ms. Yates, I am writing to thank you for your letter of 12th July and the brochure you kindly enclosed. I would be very interested to receive a visit from one of your sa