酒店常用英语汇总

1、酒店公用英语综述english for front office dept .大厅里常用的英语1、好监视/好避免/好事件！早上好/下午好/晚上好！2、welcome to ravi shinger international hotel你好！欢迎光临诺比香卡国际酒店。3，how may i help you？需要帮忙吗？4，may i know your name，please？您叫什么名字？5，do you have a reservation with us？您预订房间了吗？6、我来看看是否有ill check our room availability空房。7、just a moment

2、，请稍候please8、im sorry。we have no record of a booking in your name。对不起。没有以您的名义预订的房间记录。9，we have standard rooms，single rooms，garden suite and presidential suite。我们有标准间、单人间、花园套房和总统套房。10，how long do you plan to stay？您打算住几天？11，may i see your passport？我可以看一下您的护照吗？12，your room charge for one night is rmb *

3、*，sir/madam。老师/夫人，一夜房费是* * *元13，the room charge is include two breakfast。房价包括两个早餐。14、请支付300元作为please pay rmb300 as deposit保证金。15，how would you like to make the payment，in cash or by credit card？您打算怎么付款？现金支付还是信用卡？16，if you need the room service，please dial 8800。如果需要客房送餐，请打8800。17，we hope you enjoyed

4、your stay。希望您在这里过得愉快。18，may i have your room key，please？能给我房卡吗？19，just a moment，please . i ll draw up your bill for you。请稍等一下。我来计算账单20，may i take a print of the card，please？能刷信用卡吗？21，could you please sign here，please？请在这里签名好吗？22，here is your card and your receipt。这是你的卡和收据。23，have a nice trip。祝您旅途愉快！

5、24，我的i know what is wrong？有什么问题吗？25，i beg your pardon。请再说一遍。26，i will speak to our manager about it。我会向我们经理报告牙齿的事。27，i will check it with the department concerned . would you mind waiting for a minute？联系相关部门。你能等一分钟吗？28，i will correct your bill。我要变更账单。29，we look forward to serving you again。我们期待再次为您服

6、务。30，heres your room，johnson.after you。这是你的房间，约翰逊老师。请先拜托。31，it is open from 9 a.m. to 11 p.m营业时间为上午9点到晚上11点。32，you can call the house keeping if you need laundry service，the number is 0。需要洗衣服务的话，打电话到防务中心就可以了。号码是“0”。33，you can call the front desk directly if you need a taxi . the number is 8106。如果需要出

7、租车，直接给前台打电话就行了。号码是810634，if there is anything i can do for you，please call me。如果我能为你做什么，请打电话给我。35，could you hold the line，please？请不要挂电话，好吗？36，breakfast is served from 7:00 to 10336000，on the first floor早餐从上午7点到10点在一楼餐厅提供。37，at what time can we expect you？几点来？38，i m afraid another guest is using it .

8、 i will bring it to your room as soon as it s available，will that be all right？可能是其他客人在用。能尽快送到房间吗？39，please dial 8 first，then the room number。请按房间号码，请在房间号码前加“8”。40.please go through the formalities for extending your stay。请续房间。41.let bell boy lead you to your room。行李员送您去。42.the room isnt cleaned com

9、pletely . please have a rest in sofa。房间暂时没有打扫。请在沙发上休息一下。43.do you need bell boy take your baggage？行李员要帮您搬运行李吗？44，我的i know your room number？能告诉我房间号码吗？45，at what time shall we call you，sir？几点叫醒你，老师？46、for idd line、please dial 9 first、then the country code、area code and telephone number .要打国际长途，请先拨9，然后

10、拨国家代码、区号和电话号码。47，for idd line，the charge is rmb 8 per minute。国际长途每分钟8元。48，for ddd line，the charge is rmb 0.7 perminute。国内长途每分钟7美分。50，we have sauna/massage/foot massage/.service，on the third floor。我们在三楼提供桑拿、按摩、足浴等服务。51，we offer this service in our hotel。我们酒店提供牙齿服务。52，you can take a sauna bath there。在

11、那里可以洗桑拿。53，im terribly sorry to hear that。听到这种事真遗憾。54，i will contact with engineer to repair it。马上联系工程师修理。english for housekeeping dept .客房部门常用的英语1.you can call the house keeping if you need laundry service。如果需要洗衣服务，可以打电话到防务中心。2，you can call the front desk directly if you need a taxi。如果需要出租车，请马上给前台打

12、电话。thank you for waiting让你久等了4、i will check with my supervisor。我必须请求主管。(通常用于回应客人的特殊要求)5，could you hold the line，please？请不要挂电话，好吗？6、housekeeping。may i come in？我是客房服务员。我能进去吗？7，may i do your room now？现在能打扫房间吗？8，what time would be better for you？什么时候合适？9，you can call the house keeping when you want your

13、 room done？需要打扫房间的时候，可以打电话到防务中心。10，管家。我的i collect your laundry。客房服务员，我能拿要洗的衣服吗？11 i m afraid it s too late for today s laundry。今天洗涤时间好像过了。12.breakfastis served from 7:00至10:00。早餐从上午7点到10点供应。13，i m afraid another guest is using it . i will bring it to your room as soon as it s available，will that be

14、all right？可能是其他客人在用。能尽快送到房间吗？14，i will contact with engineer to repair it。马上联系工程师修理。15 i m afraid the line is busy now。would you like to try again？电话占线。请稍等一下好吗？你想再试一次吗？16，at what time shall we call you，sir？几点叫醒你，老师？17，please dial 8 first，then the room number。请在房间号码前加8。18、for idd line、please dial 9 f

15、irst、then the country code、area code and telephone number .要打国际长途，请先拨9，然后拨国家代码、区号和电话号码。19，just a moment，i will send an attendant to your room。请等一下。我会把服务送到房间。english for food beverage dept .餐饮部经常使用英语1.english of chinese restaurant中国膳食1。how many，please？您几位？2、this way、please。请这边走。3，a waiter/waitress will come soon to take your order。服务员马上写菜单。4，it looks good，smells good and tastes good。牙齿菜的颜色、香味、味道都很齐全。5，why not try the.想试一试吗.是吗？6，which brand of milk/beer/cigarettes/wine/.would you prefer？你喜欢什么牌子的牛奶/啤酒7、it may take about 15 minutes可能需要15分钟。8，it s crisp/tasty/tender/clear/strong