PMP 培训(预备知识).ppt

1、分 享,Project management knowledge,Project Management Professional,列举出几个“项目”的实例： 西安地铁一号线 中国嫦娥登月计划 派诚中山软件园 西风酒进销存系统 讨论，并总结出特点,Project Management Professional,What is a project? A project is a temporary endeavor undertaken to create a unique product, service, or result. 项目是承诺创建出独特产品、独特服务或独特结果的阶段性的努力。 Ke

2、y point：Temporary，unique 阶段性（临时性），独特性（独一无二）,Project Management Professional,Project Characteristics? Temporary Unique Product，service or result Progressive Elaboration 阶段性（临时性） 独特性（唯一性） 渐近明细（从无到有，从抽象到具体）,Project Management Professional,What is project management? Project management is the applicatio

3、n of knowledge，skills，tools and techniques to project activities to meet project requirement. 项目管理是为达成项目需求而对适用于项目行动的知识、技巧、工具和技术的运用。 三个关键点：需求 知识 运用,Project Management Professional,Managing involves: Identifying requirement Establishing clear and achievable objectives Adapting the specifications plans

4、 and approach to the different concerns and expectation of the various stakeholders 确定需求 建立目标（SMART） 平衡期望,Project Management Professional,Managing involves: Identifying requirement Establishing clear and achievable objectives Adapting the specifications plans and approach to the different concerns a

5、nd expectation of the various stakeholders 确定需求 建立目标（SMART） 平衡期望,Project Management Professional,A triple constraintin managing competing project requirement Project scope Project time Project cost 三大制约因素 范围 时间 成本,Project Management Professional,Project quality is affected by balancing these three f

6、actors. High quality project deliver the required product or service within scope, on time and within budget. 项目质量受此三大因素间平衡之影响 高质量的项目是按时、预算内、不超越范围地交付所需求的产品或服务,Project Management Professional,The relationship among these factors is such that if any one of the three factors changes, at least one other

7、 factors must change. 牵一发而动全身 任何一个因素的变化，必然导致至少另外一个因素的联动，甚至是全面的变化,Project Management Professional,The Project Management Knowledge Areas Project Integration Management 项目整体（整合、集成）管理 Project Scope Management 项目范围管理（需求管理） Project Time Management 项目时间管理（进度管理）,Project Management Professional,The Project

8、Management Knowledge Areas Project Cost Management 项目成本管理（费用管理） Project Quality Management 项目质量管理（产品质量） Project Human Resource Management 项目人力资源管理（组织建设）,Project Management Professional,The Project Management Knowledge Areas Project Communication Management 项目沟通管理（信息文档管理） Project Risk Management 项目风险

9、管理（不确定性预测） Project Procurement Management 项目采购管理（项目分包、材料购买、人员租赁）,Project Management Professional,Areas of Expertise,Project Management Professional,Application area knowledge, standards and regulation 应用领域的知识、标准和制度（规范） What is the standard and regulation The International Organization for Standardiz

10、ation (ISO) differentiates between standards and regulations as follows (ISO, 1994),Project Management Professional,Application area knowledge, standards and regulation 应用领域的知识、标准和制度（规范） What is the standard and regulation The International Organization for Standardization (ISO) differentiates betwe

11、en standards and regulations as follows (ISO, 1994),Project Management Professional,A standard is a “document established by consensus by a recognized body that provides, for common and repeated use, rules, guidelines or” 相关实体的书面指导和建议，如 A regulation is a government-imposed requirement 政府强制要求，如 Gray

12、area 既是标准也是规范，或先是规范后是标准,Project Management Professional,A standard is a “document established by consensus by a recognized body that provides, for common and repeated use, rules, guidelines or” 相关实体的书面指导和建议，如 A regulation is a government-imposed requirement 政府强制要求，如 Gray area 既是标准也是规范，或先是规范后是标准,Proj

13、ect Management Professional,Project Environment Social environment 社会环境（社区、邻里） Political environment 政治环境（法律、习俗） Physical environment 自然环境（生态、普世之爱）,Project Management Professional,Project Management Office (PMO) 集中与协作机构 共享和协调资源 确定和开发项目管理方法体系 共享和交换政策、程序、模板等文档 集中配置管理 集中建设项目管理知识库 开发项目管理软件,Project Management Professional,Project Management Office (PMO) 沟通与交流的集中信息交换平台 项目经理的培养摇篮 项目时间线、预算线的集中监督机构 协调项目总体质量标准,Project