酒店常用英文及缩写.ppt

1、酒店常用英文及缩写,王贵武,部门,DEPARTMENT DEPT,职位,POSITION -,行政办,EXECUTIVE OFFICE EXECUTIVE OFF,总经理,GENERAL MANAGER GM,行政副经理,EXECUTIVE ASSISTANT MANAGER EAM,行政秘书,EXECUTIVE SECRETARY -,财务部,FINANCE DEPARTMENT FINANCE,财务总监,FINANCIAL CONTROLLER FC,会计部,ACCOUNTING ACCT,总会计师,CHIEF ACCOUNT -,采购部,PURCHASING DEPARTMENT PUR

2、CHASING,采购部经理,PURCHASING MANAGER PURCHASING MGR,营业及推广部,SALES & MARKETING DEPARTMENT S & M,营业及推广总监,DIRECTOR OF SALES & MARKETING DOS,营业及推广副总监,ASSISTANT DIRECTOR OF SALES & MARKETING ADOS,前堂部,FRONT OFFICE DEPARTMENT F.O (F/O),前堂经理,FRONT OFFICE MANAGER FOM,前堂副经理,ASSISTANT FRONT OFFICE MANAGER AFOM,大堂副经

3、理,ASSISTANT MANAGER AM,接待处,RECEPTION RECP,问询处,INFORMATION INFM,订房部,RESERVATION RSVN,总机,OPERATOR / TELEPHONE ROOM -,礼宾部,CONCIERGE -,商务中心,BUSINESS CENTRE B.C,管家部,HOUSEKEEPING HSKP,行政管家,EXECUTIVE HOUSEKEEPER EH,餐饮部,FOOD & BEVERAGE DEPARTMENT F & B,餐饮总监,DIRECTOR OF FOOD & BEVERAGE DOFB,娱乐部,ENTERTAINMENT

4、 DEPARTMENT ENTERTAINMENT,娱乐部,ENTERTAINMENT DEPARTMENT ENTERTAINMENT,人事及培训部经理,PERSONNEL & TRAINING MANAGER P & T MGR,工程部,ENGINEERING DEPARTMENT ENGINEERING,总工程师,CHIEF ENGINEER -,保安部,SECURITY DEPARTMENT SECURITY,保安主管,CHIEF SECURITY -,经理,MANAGER MGR,主任,SUPERVISOR -,领班,CAPTAIN -,文员,CLERK,接待员,RECEPTIONI

5、ST / RECEPTION CLERK,订房员,RESERVATION CLERK RSVN CLERK,行李员,BELL BOY / BELL MAN,门童,DOORMAN,接线生,OPERATOR,入住,CHECK-IN C/I,退房,CHECK-OUT C/O,预订,BOOKING BKG,离店,DEPARTURE DEPT,确认,CONFIRM CFRM,再次确认,RE-CONFIRM RE-CFRM,散客,FIT,团队,GROUP GRP,自来客,WALK-IN W/I,商务客,COMMERCIAL GUEST COMM GST,商务合同,CORPORATE CONTRACT,长住

6、客,LONGSTAY GUEST L/S GST,旅行社,TRAVEL AGENT TVL AGT,公司,COMPANY CO,付帐(动),PAY,付帐(名),PAYMENT,信用卡,CREDIT CARD,现金,CASH,顾客,CLIENT,尽快,AS SOON AS POSSIBLE ASAP,资料,INFORMATION INFM,电话,TELEPHONE TEL,传真,FACSIMILE FAX,电传,TELEX TLX,电报,CABLE CBL,地址,ADDRESS ADD,贵宾,VERY IMPORTANT PERSON VIP,复印(机),COPY (MACHINE),网络,IN

7、TERNET,电脑,COMPUTER,打印机,PRINTER,机票,FLIGHT TICKET,打字,TYPING,充电,CHARGE A BATTERY,充电器,CHARGER,留言,MESSAGE,内播电影,IN-HOUSE MOVIE,对方付费电话,COLLECT CALL,酒店帐,HOUSE ACCOUNT H/A,国内长途,DDD,国际长途,IDD,市内电话,CITY CALL,自用房,HOUSE USE H/U,分机,EXTENSION EXTN,服务台,COUNTER,唤醒服务,WAKE UP CALL,叫早服务,MORNING CALL,请勿打扰,DO NOT DISTURB

8、DND,天气,WEATHER,出租车,TAXI,面包车,VEHICLE,中巴,COACH,交通,TRANSPORTATION,报纸,NEWSPAPER,信件,MAIL,大堂,LOBBY,楼层,FLOOR,后勤办公室,BACK OFFICE,员工通道,STAFF ENTRANCE,员工宿舍,STAFF DORMITORY,员工饭堂,STAFF CANTEEN,电视,TELEVISION TV,背景音乐,BACK GROUND MUSIC,小酒吧,MINI BAR,冰箱,REFRIGERATOR,客房保险箱,MINI SAFE / PERSONAL SAFE,吹风筒,HAIR DRYER,电热水壶,ELECTRIC HEATING KETTLE,中央空调,INDIVIDUAL CONTROLLED AIR-CONDITION,洗衣,LAUNDRY,干洗,DRY-CLEANING,熨烫,VALET SERVICE,失物招领,LOST AND FOUND,早餐,BREAKFAST BFAST,美式早餐,AMERICAN BREAKFAST ABF,欧陆式早餐,CONTINENTAL BREAKFAST CBF,东方式早餐,ORIENTAL BREAKFAST OBF,LUNCH LNH,午餐,晚餐,DINNER DNR,价格,RATERTE,价钱,PRICE,人民币-RMB