5.12改服务指南(1)

尊 敬 的 客 人 ： 欢 迎 阁 下 光 临 重 庆 长 江 黄 金 1 号 豪 华 邮 轮 。 无 论 阁 下 公 干 或 旅 游 ， 我 们 保 证 阁 下 会 感 到 份 外 舒 适 。 重 庆 长 江 黄 金 1 号 豪 华 邮 轮 客 房 充 满 人 性 化 的 设 计 ， 更 能 让 您 随 时 随 地 呼 吸 到 清 新 高 含 氧 空 气 ， 让 您 身 心 得 到 彻 底 放 松 。 邮 轮 客 房 各 类 设 施 齐 全 ,如 阁 下 有 特 别 要 求 ， 请 随 时 通 知 我 们 。 为 了 您 能 愉 快 地 渡 过 闲 暇 时 光 ， 邮 轮 特 别 提 供 一 系 列 消 遣 及 娱 乐 设 施 。 阁 下 如 有 疑 问 ， 本 邮 轮 员 工 将 尽 心 尽 意 为 阁 下 效 劳 。 在 此 谨 向 阁 下 致 谢 。 祝 阁 下 在 长 江 黄 金 1 号 豪 华 邮 轮 享 受 愉 快 的 住 宿 （ 旅 程 ） 。 如 阁 下 需 要 任 何 帮 助 ， 请 拨 前 台 电 话 8000。 Dear valued guest: It is our pleasure to welcome you to “Yangtze Gold 1” luxurious cruise. Whether you are for business or pleasure, we are devoted to ensuring that your stay is as comfortable as possible. With humanized design, “Yangtze Gold 1” offers you fresh air and mental and physical relaxation all the time . Our guest rooms are well- equipped; if you have any problems, please do not be hesitant to let us know. Additionally, our cruise also has provided for your leisure a range of recreational and entertainment facilities specifically designed for your enjoyment. Our crew is courteous, helpful and eager to assist with any of your enquiry or request. Thank you for your patronage! Wish you a nice stay with us! Should you need any assistance, please dial 8000. 前厅服务 24 小时大堂值班，随时恭候您的垂询，为您提供尽善尽美的服务。 渴望获知您有关本邮轮服务、设施方面的意见或建议，让我们全心全意为您做 得更好。 本部热忱为阁下提供以下服务： 办理入住登记，离船手续。 行李寄存服务。 问询及旅游安排。 失物招领服务。 网吧上网服务。 国内国际直拨电话 前台接待处 位于二楼大堂，24 小时为您提供入住登记、问询、留言、换房、等服务。 电话 8000 预订中心 8000 位于邮轮大堂前台，提供叫早的预订及咨询服务。 退房 每航次即将抵达终点港口前，请将房卡归还到前台。 前台收银处 营业时间：一日三餐前半小时到用餐结束 阁下若需兑换外币，请到前台收银处办理。 商务中心 8888 位于邮轮大堂，提供以下服务： 传真 复印打印 Front Office Service 24 hours duty in the lobby at your service whether it is a problem or any enquiry you may ask. Please leave your advices and suggestions for our better service. Concierge service Located in the lobby, provides 24-hour service such as:- Check in and check out. Assistance in the loading and storage of your baggages. Information and travel arrangement Lost you can conveniently use it in your room. Fire Procedure 8000 In case of fire, please dial 8000 and specify the location to the operator. On the back of room door, a plan indicates the nearest emergency exit and gives you the instructions of the fire procedures. Room Articles 8000 Please do not take away the articles of the room and if you like to have them as souvenirs, please contact Room Service Center. Furniture 8000 Please do not damage or lose the furniture or any fixture in the room or items borrowed from the Room Service Center. Guest should compensate if any item is damaged or any lost of cruise property. Television Programs 8000 For your viewing pleasure a wide selections of channels are offered. Electronic card Key 8000 Keep your card key safe and when upon check out please return the key to the reception. A surcharge will be imposed should you lose your key. Flowers 8000 Flowers for various occasions are available. Please contact the Room Service Center in advance for certain arrangement. Emergency 8000 In case of any emergency, please contact the operator. Security 8000 The cruise is patrolled 24 hours by security personnel. However, for your safety, you are advised not to let strangers into your room. In case of any accident please contact the assistant manager. Air-Conditioning The cruise is equipped with central air-conditioning system and every room has a temperature control device. Doctor 8000 You can obtain information on local medical practitioners from the assistant manager. Pets No pets are allowed into the cruise. 餐饮服务 中餐厅 8200 位于邮轮第二层甲板，总面积近 1000 多平米，是长江上名菜名点的荟萃之地。 餐厅为早中晚，提供各式川粤精品菜肴等驰名美食，邮轮的行政总厨名满川渝 各地，由他专门设计的招牌菜现已成为重庆许多显贵客人的最爱，是您品尝美 味佳肴的最佳去处。 服务时间： 7:008:30 12:0013:30 19：0020：30 多功能厅 8500 位于邮轮第五层甲板，面积近 1000 M2，为本地最具专业水准的酒水服务场所， 陈列各国香茗醇酒，鸡尾酒均由优秀调酒师特别调制。晚间还能提供舞蹈，歌 唱等各项服务。 服务时间： 8:0024.00 阳光吧 8600 位于邮轮第六层甲板，面积近 300 M2，为本地最具专业水准的酒水服务场所， 环境优美，在享受美酒咖啡的同时还能尽览长江美色。 服务时间： 8:0024.00 烧烤吧 位于邮轮第六层阳光甲板，面积近 500 M2，在夜间我们将提供各式烧烤、美酒、 饮料、音乐。 服务时间： 8：0024：00 西餐厅 位于邮轮的第五层甲板，面积近 300 M2，将西式料理发挥极致，强调精选食材 的品质及创意烹调艺术，主厨巧思独具的国外西式风味美食与各式精选佳酿， 让您在长江美景的环抱中，享受浪漫情调的晚餐。 服务时间：11：00-14：00 17：30-23：30 服务时间：6:307:00(早咖啡) 11:3013:30 17：3021：00 第五楼 日韩餐厅 *送餐服务 8200 邮轮常设客房送餐服务，为您提供客房用餐之便，所有客房用餐食品均由资深 厨业人士专心烹制，由专备侍应生送至房间，定时要求或使用门把手餐牌皆可 保证准时服务。 服务时间：21:00-01:00 雪茄吧 位于邮轮第六层的雪茄吧拥有安逸的环境、醇香的红酒和动听的音乐，为您提 供完美享受。 服务时间:09:00-12:00 影剧院 位于邮轮第六层的影剧院每天都会定时放映长江三峡纪录片，长江黄金一号宣 传片和各种时尚大片,亦可举办各种中小型会议。 服务时间:09:00-12:00 棋牌室 邮轮第六层的棋牌室拥有一流的环境，高档的设备；其中包括各种移动式的可 放入客房中。 服务时间:09:00-12:00 Food and Beverage Service Ext. 2nd deck Chinese Restaurant Located on 2nd deck, Chinese Restaurant covers an area about 1000sq.m. Its a fitting place for dear customer. Our Executive Chef brings with him a wealth of experience from some famous cruises services for guests. There are many of his signature dishes which have become the favorites of many distinctive guests in Chongqing. Operation Time: 7:00 AM8:30 AM 12:00 AM13:30 PM 19:00 PM20:30 PM 5thdeck Multifunction Hall 8500 Located on 5th deck, Multifunction hall covers an area about of 1000sq.m. We offer the most professional and normative services. the special five-star level service: such as afternoon tea time, the Captain Welcome cocktail party, crew cabernet show and more than hundred differences drinkfine Chinese wine , old world, new world wine also in stored etc. Opening Time： 8:00AM-11:30PM 6th deck Sun Deck Bar 8600 Located on 6th deck, the top of the cruise, offers beach chairs with sunshine and perfect view of Yangtze River. The sunshine bar adopts the design style of Europe and also providing Operation hours: 11:00AM-14:00PM 17:30PM-22:00PM Opening Time： 8:00AM-12:00PM 6th deck Barbecue Bar Located on 6th deck, the top of the cruise, the sunshine bar offers barbecue at night and all kinds of drinks are also provided. Operation hours: 11:00AM-14:00PM 17:30PM-22:00PM Opening Time： 8:00AM-24:00PM 6nd deck Western Style Restaurant Located on the 6nd Deck, Western Style Restaurant covers an area about 300sq.m. Its a perfect outlook for dear customer. Our Chef brings with him a wealth of experience from new world style western cuisine for guests. Operation Time: 8:00 AM10:00 AM 11:30 AM13:30 PM 17:30 PM21:00 PM *Room Service For your private dining, every item you order will be specially cooked by our experienced chef. You can order the food during room service time or use the door knob menu and it takes only less than half an hour. Punctual service is guaranteed. Opening Time: 21:00-01:00 6th deck Cigar Bar Located on 6th deck, high quality cigars are on sale, and it offers cigar smokers a relaxing place and networks with other smokers. Operation hours: 11:00AM-14:00PM 17:30PM-22:00PM Opening Time： 9:00AM-24:00PM 5th deck Cinema Located on 5th deck, it is a nice place for you to taste the majestic Chinese culture in the breast of the Yangzi River which lasting 5000 years. In our cinema, you will realize the resplendence and beauty of the Chinese landscape and experience the character and spirit of Chinese people as in the real scene. Entering the cinema, you are going to a new world with luxury, delicacy, and comfort, to visit the most deep Chinese culture without the limitation of time and space. AM-14:00PM 17:30PM-22:00PM Opening Time： 9:00AM-24:00PM 6th deck Game Room Located on 6th deck, provides special Chinese game “Majiang”. Operation hours: 11:00AM-14:00PM 17:30PM-22:00PM Opening Time： 9:00AM-24:00PM 购物、康体、娱乐服务 购物服务 位于邮轮 3 楼、4 楼的精品商店，主要销售具有浓郁巴渝风情的精美工艺品、名特小吃及 高档服饰。 服务时间：09：00-22：00 茶艺 位于六楼的茶艺室为您提供龙井、铁观音、大红袍等中国名茶。有现场表演专业功夫茶冲 泡，也可对外出售。 服务时间: 09：00-19：00 康体服务 健身中心 位于邮轮一楼的健身房，设备先进、设施完善。是您休闲、健身的理想场所。 服务时间： 07:0022:00 水疗中心 位于邮轮一层的保健中心，集 SPA、桑拿、浴足、按摩于一体，不仅让您的身体舒适，也 让您的心情得到平和与放松。我们还为您提供中医推拿服务，美体、调理面面具备。优质 的产品，经验丰富的技师，优美的三峡风光，为您带来全新享受。 服务时间： 10:0024:00 美容美发沙龙 位于邮轮一层的美容美发室为您提供美容、美发、美甲的一条龙服务，我们的技师将会为 您打造专属于您的精致造型，让您焕发新生，不虚此行。 服务时间： 07:0022:00 Entertainment Service Gift shop each kind of tea presents different spirit, for example, Dahongpao for wealth, Longjing for gentleness, etc. On 5th deck. Opening Hours：09：0019： 00 Gym It is located on Deck 1 and provides a variety of exercise equipment. Opening Hours: 07:00 22:00 SPA Center It is located on Deck 1. Fully-qualified masseurs are available for foot and body massage, leaving you feeling more balanced physically, mentally, emotionally and spiritually. Advanced reservations are recommended. Opening Hours：10:00-24:00 Beauty Salon