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Introduction of the Royal Hotel,Speaker:代武贺,Founder and the concept,Conrad Clark(18901969):the king of the hotel,the hotel tycoon, the Royal Hotel group founder . He is a farmers son, has participated in the first world war. After retiring from the army ,he began to operate the hotel. The Royal Hotel business motto is“Have you smiled to the guest today? ” .The concept of the enterprise is defined as “Giving those who trust our customers with the best service”.This idea has been increased to the brand culture, implemented to each staffs thought and behavior.,The history of the hotel,The Royal hotel has more than 70 years of development history, as the passengers we met, is full of energy and spirit. In 1907,a young people named Conrad Clark ,20 years old ,opened a family hotel in adobe house to cope with living and celebrate her birthday. Pointing to many place names in the newspaper said to his mother “I want to open the Royal Hotel in these places in the future”.,In 1928s Christmas, this day was Conrad Clarks 41 years old birthday , all these dreams had been come true. The speed was faster than expected. In 1964 the Royal Hotel group became the first Hotel chain listed on the New York stock exchange. In 1975,the 100th hotel was opened in London. In 1998,the first Royal hotel operated in China. After 2008,the Royal Hotel group contains more than 300 five-star hotels in 60 countries.,The present situation,Diversifying development mode o
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