QM质量管理系统简要模板.ppt

SAP质量模块HFL-SAPQMmodule质量管理QualityManagement,1,质量计划QualityPlanning质量检验QualityInspection质量通知单QualityNotification,主数据Masterdata检验计划InspectionPlan基本数据Basicdata,检验批Inspectionlots结果记录Resultsrecord缺陷记录Defectsrecord,客户投诉Customercomplaint内部问题Internalproblem供应商问题Supplierproblem质量成本QualityCost,SAP质量模块HFL-SAPQMmodule质量管理QualityManagement,2,SAP的质量管理模块通过质量计划，质量检测，质量通知单这些功能，将采购，生产，仓库，财务，销售等部门紧密链接成一个生产控制系统。QualitymanagementsysteminSAPusingqualityplanning,qualityinspection,qualitycontrol,qualitynotificationtolinkpurchase,production,warehouse,FICO,salesdepartmentstogethertobeaproductioncontrolsystem.,SAP质量模块HFL-SAPQMmodule生产的质量控制Qualitycontrolduringproduction,3,通过物料移动信息及相应的质量标识，系统中物料的状态可以很好的区分并和实物的状态保持一致。WiththemovementtypeandQstatusofmaterial,theproductsandpartsinthesystemcankeepthesamestatusphysicalmaterial.,SAP质量模块HFL-SAPQMmodule来料质量控制Qualitycontrolinincoming,4,供应商supplier,来料Incominggoods,是否需要检验Inspection?,质量信息记录更新Qualityinforecordprocurement,是yes,否no,非限制使用库存Materialinunrestrictedstock,批量检验inspectionlotserie,UD手动接收Usagedecision(UD)=A,UD手动拒收UD=R(rejection),正常ok,异常nok,跳批Skip-lot,是yes质量等级跳批qualitylevel=skip,检验Check,UD自动接收Aut.UD=A(acceptance),否no质量等级检验,物料转移到质量扣留区materialinblockedarea,Q2通知单Q2-notification,质量订单输入返工，报废等信息QM-orderZQ22forreworkandcomponentscrap.,索赔费用通过任务下给财务Correctiontasktocontroling,供应商supplier,费用costs,物料退回Returnofthematerial,抱怨Complaint,8D报告8D-report,通过物料移动信息及相应的质量标识，系统中物料的状态可以很好的区分并和实物的状态保持一致。WiththemovementtypeandQstatusofmaterial,theproductsandpartsinthesystemcankeepthesamestatusphysicalmaterial.,SAP质量模块HFL-SAPQMmodule客户抱怨管理Customercomplainmanagement,5,客户抱怨CustomerComplain,物料号码MaterialNo。物料版本Revisionlevel生产工厂Plant客户代码Customercode销售组Salesorganization发货通道Distributionchannel部门Division,Q1通知单Q1Notification,0KM1零公里抱怨不带缺陷件返回0-kmwithoutpartstest0KM2零公里抱怨带缺陷件返回0-kmwithpartstest0KM3零件因质量原因被海拉自行返回GoodstakenbackcauseofqualityreasonFA1售后抱怨不带缺陷件返回FieldfailurewithoutpartstestFA2售后抱怨带缺陷件返回FieldfailurewithpartstestFA3售后抱怨超过整车质保带零件返回Fieldfailureoutsideofwarranty(test)FA4售后抱怨超过整车质保不带零件返回Fieldfailureoutsidewarranty(notest)LOG1物流退货不关系客户订单Logistics(notincludingcommercial)LOG2物料退货关系客户订单Logistics(commercialonly)LOG3物流退货不关系质量问题Logistic(notQ-relevantjobfiles),缺陷件实验分析Failurepartexperimentanalysis,富维海拉供应商造成Causedbysupplier,富维海拉造成CausedbyHFL,客户造成Causedbycustomer,Q2通知单抱怨/抱怨供应商Q2Notif