商务英语3(听力练习+实用词汇学习).doc

Lesson 11Dialog 1:New words: Board of Directors, implementF: Has Mrs. Edison decided whether to retrain or lay off?M: She met with the Board of Directors yesterday. They are making the decision.F: Fortunately for her, she is not the decision maker.M: Ill say, she will be here soon to give me the decision.F: we can help them implement it.M: Yes. If the board decides to retrain the current workers, we can help them to organize their training program.F: If they decide to hire new employees, we can help them recruit skilled workersM: and then help them to train the new workers for their specific jobs.F: Either way we have a full plate( either our plate is full) :我们有好多事情要做Q: Who makes the decision? -The board of directorsDialog 2:F: well, Mr. Green, the board voted to retrain, the loyalty factor was an important one.M: Workers loyalty to you?F: And our loyalty to them.M: It was a tough decision. There would be cost and time consideration in either case.F: But we can never replace the lost loyalty.M: I agree. you have invested a lot of time and money in your employees.F: We cannot put a price tag on loyalty. (千金难买)M: I am sure your company morale(士气)will be high now.F: I hope so, but change always is a problem though.M: Yes, no one likes change, but ultimately itll work out for the best.Q: What is the most important consideration? -Loyalty.Dialog 3:Pros and cons利弊 optionF: So, what is the next step? Where would we go from here?M: Lets start by looking at your retraining options. F: Options?M: Yes. It shouldnt surprise you that you have a couple of options.F: Both Options with pros and cons?M: Yes, everything has its advantages and disadvantages.F: and Nothing is ever simple.M: Basically, you can either train your workers on site or off site. (场内场外)F: well,without knowing the pros and cons, my first reaction is to train on site.M: Let me pool(采集，汇总) some information together for our next meeting, so you can make an informed decision.Q: How many options are there? -Two.Small talk:提建议1） Why dont we? E.g. I am hungry- Why dont we get some lunch.2） Lets?E.g.-I need something to wake me up? -Lets take some caf.Lesson 12Dialog 1:New words: alternative, convenient, and disruptive.M: Ive told Mrs. Edison she has two training options.F: what are these alternatives?M: Off site training and on-site training. F: So the quality of the training is the same, only the location varies.M: There is also the question of convenience. It is more convenient for workers to train On-site.F: There is also the disruption; off-site training is more disruptive to the employees day-to-day routine.M: There are advantages and disadvantages to each option.F: Have you explained the pros and cons of each?M: That is what we are going to discuss today.F: Brief me on her decision when you finished.Brief me on the meetingQ:What are the two retraining optionsDialog 2:New words: on- the- job training(在职培训)，schedule(作息) , oops（表示惊讶狼狈）on- the- job training(在职培训)与on-site training的区别： 前者还指在正常的工作时间接受培训。F: So tell me about on site training, what are the advantages?M: with on-the-job training, the workers train on the new computerized machines.F: right on the factory floor?M: on the factory floor with an instructor on side during normal working hours.Q: where does the on-the-job training take place? -On the factory floor.F: So there is no disruption in the employees work schedule.M: No disruption, they follow their normal work schedule.F: That sounds good.M: What is the disadvantage?F: They are learning while doing, they will make mistakes.M: and waste materials.F: Yes, its what is called the oops factor, mistakes will be made and materials wasted during the training.Q: What are the disadvantages of on-site training?Dialog3: F: How can we avoid this oops factor?M: train the workers off-site, then the production would not be affected.F: That is a big advantage.M: With off-site training, workers train in the evening, (此句型)F: so our production continues, the work on the factory floor is not affected.F: After computers are installed, the workers will be ready. M: Theyll work in the factory during the day and train off-site at night.F: Its a long day. that is the big disadvantage. It ll take a lot of energy to work all day and train at night.M: It makes me tired thinking about it. (表达各种感受的句型，想着都累，it makes me happy /angry thinking about it.)Q: what is the advantage to off-site training?A: production will not affected.Small talks: 表示同意：1 Good idea!2 Great!3 Sure!4 Lets take a break!-Ok! I can use this break to take some caf.Lesson 13Dialog 1:F: I hope Ms. Addison can consider the employee attitude in her decision.M: I am sure she will. She understands that employees have to be happy in their jobs.F: It they dont have a good attitude, they wont work well.M: They have to have a good attitude during training too.F: absolutely, especially when they are learning new skills.M: like learning computer skills.F: becoming computer literate can be frustrating.M: talk about having a bad attitude. (句型talk about . 表示深有同感)My employees have been with me for 25 years.-Talk about loyalty.Q: what should Ms.Addison consider? -Employee attitudeDialog 2:New Words: minimize, initial cost, Bottom-line(实质问题;最终结果)，downtime(停产时间) F: This was a difficult decision for the board.M: The bottom-line is always time and money.F: True. We are concerned with the initial cost.M: There are costs to both alternatives.F：Costs in both time and money.M: and of course, you dont want any downtime.F: There will be some lost time, but we have to minimize it.M: As I said before, it all boils down to time and money。(归结为)Q：What is the bottom-line? -Time and money.Dialog 3:New words: split(分成),alternate(轮换) F：To minimize down-time, we are going to do both on-the-job and off-site training.M: How? By splitting the work force into two groups?F：Half train off-site but during normal working hours M: And the other half will train on the factory floor with new machines.F: By alternating the groups, we can keep production going.M: that will minimize downtime, but you still have the oops factors.F: But the production will increase as soon as the workers are up to speed. (达到熟练程度，使知晓。)Hey, what are you talking about?-Let me bring you up to speed.M: Then youll be able to keep up with the detailers demand.F: And keep our workers.M: Sounds like a win-win situation.Q: when will workers be trained? -Both on the job and off-site.Small talk:-回绝提议。-Lets have a break and get some lunch.- Id like to, but I cant. I am too busy (Id like to, but not with you).(I have another appointment)(I dont feel well)-How do you think the meeting went?-Fantastic.-Lets come to another one.Lesson 14Dialog 1:New words: Jeans(牛仔裤), retail outlet (零售点)，guilty as charged(所控属实),catalog（邮购）Market penetration(市场渗透力)F: Mr. Gomes. Blue Jeans King. Welcome.M: what youve heard is not true. F: Its not true that you sell more jeans than anyone else?M: True, thats true.F: Its not true that you have more jeans retail outlets than anyone else?M: Yes, guilty as charged.F: Its not true that your Jeans catalogs are in every home?M: well, almost every home, we dont have 100% market penetration.Q: what does Mr. Gomes sell? -Blue Jeans.Dialog 2;New words: Electronic Commerce.F: You dont have 100% market penetration yet?M: Not yet, but we are working on it.F: what can I help you toward that goal? What brings you in?M: We want to go global.F: You dont mean more retail outlets?M: No, we want to sell on the Internet.F: You are talking about E-commerce. (表示再次确认自己理解无误)-We want to get into E-commerce.-You are talking about Internet sales.M: Precisely, we want to get into (= go into) E-commerce.Q: what do Mr. Gomes want to get into? -E-commerce.Dialog3:New words: With access to worldwide web, Cybercafe(能上网的咖啡馆)F: Electronic Commerce will definitely broaden your market.M: At least to market share with access to Computers.F: And with access to Worldwide web.M: With E-commerce, we can reach more people.F: you can access other markets without opening new stores.M: Every cyber caf is a store.F: Thats true; anyone can walk into a cyber cafe and log on (log off)M: Point their browsers to our website and buy a pair of jeans.Q: Why do Mr. Homes want to get into E- commerce? -To broaden the market.Small talk:-给建议-You ought to (should) take it easy.-Why dont you take a break?Lesson 15Dialog 1New words: webpage, corporate site(公司网址)， PR（公关）F：Youve decided to go global.M: Hasnt everybody?F: do you have a webpage?M: weve had a corporate site for years.F: But you havent used it to sell Jeans?M: No, It is just informational, a PR kind of thing.F: Does it get many hits?M: No, but the target audience is our own people. Q: What is the corporate site for? PRDialog 2:New words: proprietary data(专有资料), encrypt(加密), password, encryptionF: Do you mean you target your own retail shops?M: right, our target is not the