《新编实用英语二》Unit3Talking.ppt

Unit3CommunicationbyPhone Section1TalkingFacetoFace TalkingFacetoFace FollowtheSamples ActOut PutinUse DataBank TelephoneMessage TelephoneEtiquette TelephoneEtiquette Answerincomingcallsquicklyidentifyingyourselfbyfirstandlastname Identifyyourselfwheneveryouplaceacallbyfirstandlastname company andnatureofcall Speakslowlyandclearly Listenattentivelyandaddverbalagreement Usehonorifics Mr Ms Dr Sir Madam Returnmessageswithin24hours TelephoneEtiquette Ifyou reinsomeoneelse sofficewhentheygetaphonecall offertostepoutside Don ttakeanycallswhensomeoneisinyouroffice unlessit surgent Don ttalktoanyoneelsewhileyou reonthephone Don tdoanyotherworkoreatwhileonthephone Holds asktheotherpartyiftheyareabletohold Neverkeepsomeoneonholdformorethanaminute Eachtimeyoureturn thankthemforholding TelephoneMessage IMPORTANTMESSAGEFORMr ZhangLihua A M DATE12 05 2002TIME10 15 P M FROMMr GeorgeRichterOFABCCOMPANYPHONE368 1130AREACODENUMBEREXTENSION TELEPHONED PLEASECALL CAMETOSEEYOU WILLCALLAGAIN WANTSTOSEEYOU RETURNEDYOURCALLMESSAGEYourorderwillbeready ThursdaySIGNEDWeiGao TelephoneMessage 重要留言笺交 张力华先生上午 日期 2002年5月12日时间 下午 10 15留言人 乔治瑞池特单位 ABC公司电话 区号 电话号码 368 1130分机号 来电话 请回电话 来拜访您 将再打电话 想见您 已回电话 留言内容 您的订单周四交货 记录人签字 高伟 FollowtheSamples SampleOne SampleTwo Sample1 Gao Hello ABCCompany MayIhelpyou George Hello ThisisGeorgeRichter MayIspeaktoMr ZhangLihua Gao I msorry buthe snotinatthemoment George Whenwillhebeexpected Gao He llbebackinafewminutes George Thankyou I llcallback AnyMessage Sir Gao Anymessage sir George Well maybe WouldyoumindtellinghimthathisorderwillbereadyonThursdayandaskinghimtocallmeanytimebeforelunch Myphonenumberis368 1130 Gao I vegotit George Thankyouverymuch Gao Youarewelcome Sample1 AnyMessage Sir Lady Hello who scalling please Bill Hi Nancy ThisisBill How reyoudoing Lady I msorry butI m Bill Haveyoufinishedyourpaper Lady I msorry Youmusthavethewrongnumber Thisisn tNancy Bill Isthis574 0731 Lady No It s547 0371 Bill I msorry Lady That sallright Sample2 YouMustHavetheWrongNumber TaskOne TaskTwo TaskThree TaskFive TaskFour ActOut ActOut1 A Thisistheoperator Whatcity please B NewYork A Yes goahead please B CanyoutellmethenumberoftheBankStreetHealthClinic A Thenumberis353 1213 Task YouwanttoknowthenumberoftheemploymentofficeinChicago ActOut2 A Hello B Hello I dliketospeaktoDr Heckler A Who B Dr WernerHeckler A Nobodyherebythatname B I msorry Imusthavedialedthewrongnumber Task YouwanttocallDr Sun butyoudialthewrongnumber ActOut3 A Hello ThisisEliseYoung MayIspeaktoAnnaStehlin B I msorry butshe snothererightnow CanItakeamessage A Yes Pleasetellherthathermotheriscomingtomorrowafternoon Askhertocallmethisafternoonat653 8923 B Ok I lltellherassoonasshegetshome A Thanksalot B You rewelcome Goodbye Task YouarecallingBelinda butsheisn tavailable Youareaskedtoleaveamessage ActOut4 A Hello IsthistheChemistryDepartment B Yes itis A MayIpleasespeaktoMr Mifflin B I msorry Hedoesn twanttobedisturbedrightnow He sdoinganexperiment A ThenmayIspeaktoMr Miller B I msorry Heisdoingtheexperiment too A OK I llcallback Thankyou Task YouarecallingMr Smith butheisatameeting ThenyouwanttospeaktoMrs Brown butsheisatthemeeting too Soyouhavetocallback ActOut5 A Thisistheartmuseum CanIhelpyou B Yes Canyoutellme er whatareyourhours please A Themuseumopensatteninthemorning B Opensatten A Andwecloseathalfpastfour B Great Thanksalot Task YouarecallingtheCityLibrarytofindouttheworkhours PutinUse Exercise1 Exercise2 Exercise3 PutinUse1 ImagineyouarecallingJudy Completethefollowingconversationwithherbyfillingouttheblanks You Hi Judy It sMike May1 toKen Judy I msorry Mike butKen snotherenow You Heisn t 2 Judy He satamovie You Amovie Who shewith Judy Well uh Ithinkhe3 Eva You WithEva He satamoviewithEva Ispeak Whereishe mightbewith PutinUse1 Judy Wouldyouliketo4 Mike You Yes please Tellhimto5 at667 3452thisevening Judy Callyouat6 OK You Thanksalot Judy You re7 Goodbye Leaveamessage Callme 667 3452 welcome PutinUse2 S SecretaryY YouS Hello Y 1 您好 史密斯先生在吗 S I msorry buthe snotinnow Wouldyouliketoleaveamessage Y 2 是的 请告诉他给医生办公室打个电话 号码是864 3509 ImagineyouareanurseofahospitalandyouarecallingMr Smith butheisnotin Hissecretaryisansweringthephone FillintheblanksaccordingtotheChineseversionprovided Hello MayIpleasespeaktoMr Smith please Yes please Tellhimtocallthedoctor soffice Thenumberis864 3509 PutinUse2 S 864 3509 OK Whattimehe dbettercall Y 3 最好是今天下午2点左右 S I lltellhimassoonashe sback Y 4 多谢 S You rewelcome Goodbye It dbebestifhecouldcallthisafternoon atabout2o clock Thanksalot PutinUse3 You 1 电话铃响了 您拿起电话接听 Lady Hello MayIspeaktoMrs Sato please You 2 告诉对方她现在不在 并询问是否有什么事需要转告 ImagineawomaniscallingMrs Sato butshe snotin Youareansweringthephone Playyourroleaccordingtothecluesgiveninthebrackets Hello I msorry butshe snotinatthemoment Wouldyouliketoleaveamessage PutinUse3 Lady Yes please TellhertocallBetsyatBetsy sBeautySalon Thenumberis567 9033 You 3 告诉对方她一回来你就转告她 Lady Thanksalot You 4 表示客气 I lltellherassoonasshe sback You rewelcome DataBank 自我介绍或回答对方时ThisisJohnspeaking Johnspeaking ThisisJohnhere Thisis598764 Yes speaking DataBank 2 询问对方是谁时Who sspeaking calling please Whoisthatspeaking MayIaskwho scalling MayIhaveyourname please Wouldyoutellmeyourname please Whomamspeakingto DataBank 3 请某人接电话时May Can CouldIspeaktoJohn please I dliketospeaktoJohn IsthatJohnspeaking Hello IsJohnis there athome MayIhaveawordwithJohn DataBank 4 请对方等一等 不要切断电话时Don thangup please Amoment please Holdon please Holdtheline please Holdonforamoment please Wouldyouwaitaminute please Wouldyouholdthelineamoment please DataBank 5 告诉某人接电话时Youarewantedonthephone Someonewantsyouon