酒店部门及职位名称.docVIP

.部门及职位名称 ：中 文 英 文 缩 写 部 门 ： 部 门DEPARTMENTDEPT职 位POSITIONPOS行政办EXECUTIVE OFFICEEO财务部FINANCE DEPARTMENTFIC会计部ACCOUNTINGACCT采购部PURCHASING DEPARTMENTPURCHASING酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES & MARKETING DEPARTMENTS & M前厅部FRONT OFFICE DEPARTMENTF.O (F/O)管家部HOUSEKEEPINGHSKP洗衣房LAUNDRY ROOMLR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD & BEVERAGE DEPARTMENTF & B中餐厅CHINESE RESTAURANTCHN REST西餐厅WEST RESTAURANTWEST REST日本餐厅JAPANESE RESTAURANT大堂吧LOBBY BAR送餐部ROOM SERVICERM SVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEWARD娱乐部ENTERTAINMENT DEPARTMENTENT夜总会NIGHT CLUB桑 拿SAUNA健身中心HEALTH CENTRE美容美发中心BEAUTY & BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEPARTMENTENG保安部SECURITY DEPARTMENTSEC人力资源部HUMAN & RESOURCES DEPARTMENTHR培训部TRAINING DEPARTMENT员工饭堂STAFF CANTEEN员工宿舍STAFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部 ： 接待处RECEPTIONRECP行政楼层EXECUTIVE FLOORE/F询问处INFORMATIONINFM订房部RESERVATIONRESV总机房OPERATOR / TELEPHONE ROOMOPT礼宾部CONCIERGECON商务中心BUSINESS CENTREBC大堂副理ASSISTANT MANAGERAM车 队TRANSPORTATIONTRA账务处CASHIER 、 ACCOUNTING DESK大堂LOBBY楼层FLOOR/ F后勤办公室BACK OFFICE员工通道STAFF ENTRANCE职 位 ： 中 文 英 文 缩 写 总经理GENERAL MANAGERGM行政助理ASSISTANT EXECUTIVE MANAGERAEM行政秘书EXECUTIVE SECRETARY-财务总监FINANCIAL CONTROLLERFC总会计师CHIEF ACCOUNT-成本会计师COST ACCOUNT-采购部经理PURCHASING MANAGERPURCHASING MGR市场及销售总监DIRECTOR OF SALES & MARKETINGDOS市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETINGADOS市场及销售部经理SALES MANAGER-销售员SALESSALES前厅经理FRONT OFFICE MANAGERFOM前厅副经理ASSISTANT FRONT OFFICE MANAGERAFOM大堂副经理ASSISTANT MANAGERAM接待员RECEPTIONIST / RECEPTION CLERK-订房员RESERVATION CLERKRESV CLERK行李员BELL BOY / BELL MAN-门童DOORMAN-接线生OPERATOR-司机DRIVER-行政管家EXECUTIVE HOUSEKEEPEREH副行政管家ASSISTANT EXECUTIVE HOUSEKEEPERAEH助理管家ASSISTANT HOUSEKEEPERAH楼层服务员ROOM ATTENDANTATT餐饮总监DIRECTOR OF FOOD & BEVERAGEDOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN & RESOURCES MANAGERHR MGR总工程师CHIEF ENGINEER-值班工程师DUTY ENGINEER-保安部经理SECURITY MANAGER保安主管CHIEF SECURITY-经 理MANAGERMGR主 任SUPERVISORSUP领 班CAPTAINCAP秘 书SECRETARY-文 员CLERK-服务员WAITER行政值班经理EXECUTIVE ON DUTY MANAGEREOD值班经理DUTY MANAGERDM酒店常用术语 ：中文 英文 缩写 接待处用语 ： 入 住CHECK - INC / I退 房CHECK - OUTC / O预 订BOOKING 、 RESERVATIONBKG预期抵店ARRIVAL 、 DUTE INARL提前抵达EARLY ARRIVAL预期离店DEPARTURE 、 DUTE OUTDEPT确 认CONFIRMATIONCONFIRM再次确认RE - CONFIRMRE-CFRM取 消CANCELLATIONCANCELL订 金DEPOSIT价 格RATERTE价 钱PRICE封 房BLOCK续 住EXTENSIONEXTEN客 类 ： 顾客 、 宾客CLIENT 、 GUEST散 客WALK INW / I 、 FIT团 队GROUPGRP商务客COMMERCIAL GUESTCOMM GST商务合同CORPORATE CONTRACT长住客LONG STAY GUESTL / S GST贵宾VERY IMPORTANT PERSONVIP旅行社TRAVEL AGENTTVL AGT自用房HOUSE USEH/U公 司COMPANYCOM付帐(动)PAY付帐(名)PAYMENT-信用卡CREDIT CARD现 金CASH-尽 快AS SOON AS POSSIBLEASAP资 料INFORMATIONINFM电 话TELEPHONETEL传 真FACSIMILEFAX电 传TELEXTLX电 报CABLECBL地 址ADDRESSADD复印(机)COPY (MACHINE)网 络INTERNET电 脑COMPUTER打印机PRINTER机 票FLIGHT TICKET打 字TYPING充 电CHARGE A BATTERY充电器CHARGER留 言MESSAGE内播电影IN-HOUSE MOVIE对方付费电话COLLECT CALL酒店帐HOUSE ACCOUNTH/A国内长途-IDD国际长途-DDD市内电话CITY CALL分 机EXTENSIONEXTN服务台COUNTER唤醒服务WAKE UP CALL叫早服务MORNING CALL请勿打扰DO NOT DISTURBDND天 气WEATHER出租车TAXI面包车VEHICLE中 巴COACH报 纸NEWSPAPER信 件MAIL电 视TELEVISIONTV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰 箱REFRIGERATOR客房保险箱MINI SAFE / PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEATING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION洗 衣LAUNDRY干 洗DRY-CLEANING熨 烫VALET SERVICE失物招领LOST AND FOUND早 餐BREAKFASTBFAST美式早餐AMERICAN BREAKFASTABF欧陆式早餐CONTINENTAL BREAKFASTCBF东方式早餐ORIENTAL BREAKFASTOBF午 餐LUNCHLNH晚 餐DINNERDNR人民币-RMB港 币-HKD美 元-USD按 摩MASSAGE蒸汽浴STEAM BATH邻近房ADJOINING ROOM付款方式ADVANCE PAYMENT礼仪AMENITY住房平均价格AVERAGE ROOM RATEA.R.R收款的指令BILLING INSTRUCTION取消CANCELLATION不收费房COMPLIMENTARYCOMP连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT加入JOIN-IN超过退房时间LATE CHECK-OUT记事本LOG BOOK净价NET RATE坏房OUT OF ORDERO.O.O包价PACKA