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奉新一中2013届高三上学期第四次月考英语试题第一部分 听力 (共两节,满分30分)第一节(共5小题;每小题l分,满分5分)1. who is coming for tea?a. mark. b. john. c. tracy. 2. what will the man do next? a. stay for dinner. b. leave right away. c. catch a train. 3. what does the man come for?a. a meeting. b. a lecture. c. a party. 4. what size does the man want? a. 35. b. 9. c. 39. 5. what are the speakers talking about? a. life in southeast asia. b. weather conditions. c. a holiday tour.第二节(共15小题;每小题l分,满分15分) 听第6段材料,回答第6、7题。6. what is the man doing? a. chairing a meeting. b. giving a speech. c. introducing a person. 7. why does the woman sing so well? a. she has a great teacher. b. she teaches singing. c. she is young.听第7段材料,回答第8、9题。8. what is the second gift for jimmy? a. a watch. b. a car. c. a computer. 9. why does jimmy feel happy? a. he lives with his parents.b. hes got what he dreamt of. c. hes received lots of presents. 听第8段材料,回答第10至12题。10. what is the relationship between the speakers? a. they are strangers to each other. b. they are friends. c. they are husband and wife.11. why does the woman come to talk with the man?a. to get a job. b. to take a test. c. to see the secretary. 12. what does the man mean by saying sorry? a. he doesnt need a designer. b. he cant hear the woman clearly.c. he cant help the woman. 听第9段材料,回答第13至16题。13. what do we know about the woman? a. she lives close to the office. b. she is new to the company.c. she likes the big kitchen.14. how does the man go to work? a. by bus. b. on foot. c. by car.15. why was susan late for work? a. she missed the bus. b. her train was late. c. her car broke down.16. what will the man do the next day? a. visit lily in her flat. b. go to work by train. c. leave home earlier. 听第10段材料,回答第17至20题。17. where can you most probably hear this talk? a. in a class of the english language. b. in a class of the greek language. c. in a class of the french language.18. how long does the class last? a. 11 weeks. b. 13 weeks. c. 15 weeks.19. what is “the short-cut” to learning words according to the speaker? a. taking more courses. b. reading basic words aloud. c. learning how words are formed. 20. why is the class popular? a. its taught by professor morris. b. it helps to master some useful rules. c. it is not offered each term.第二部分 英语知识运用(共两节,满分45分)单项填空(共15小题,每小题1分,满分15分)21. in the summit, herman van rompuy was elected _ chairman of _ european union. a. the; 不填b.不填; thec. a; thed. 不填;不填22. yes, _ is difficult to find a job nowadays, but _ is more difficult is trying to find such a job with a high salary but few things to do.a. it, it b. what, what c. it, what d. what, it23. _ with any common sense is able to make the appropriate decision and do whatever suits the occasion best.a. those who b. whoever c. anyone d. who ever24. i had expected that you would come to me and tell the truth, but you _.a. didnt b. hadnt c. wouldnt d. would not have25. with the approach of the christmas, every corner of the city _ a festival air.a. took on b. put up c. turned out d. came up with26. he was so busy yesterday that it was not until late at night _ his work. a. did he finish b. that he finished c. when he finished d. that he didnt finish27. the two students answers are exactly the same - one of them _ from the other.a. shall copy b. must have copiedc. ought to copy d. may have copied28. lots of sunshine, wonderful food, and friendly people- _it is a great vacation! a. besides b. however c. otherwise d. altogether29. when shall we set off?- we _ start off at five oclock if it _ raining by then. a. will; has stopped b. are about to; stops c. are going to; will stop d. /; stops 30. i think what makes a girl shine is not her looks but her personality. - _. a. you have a point b. it serves you right c. not likely d. dont mention it 31. when has our country been open to the outside world? 1978, i suppose. a. since b. inc. from d. after32. nowadays, my _ concern is to make all my efforts to study hard and thus get a satisfactory result in the coming ncet. a. normal b. constant c. permanent d. primary33. hearing the news, he rushed out, _ the book _ on the table and disappeared into the distance. a. left; lain open b. leaving; lying openc. leaving; lie openedd. left; lay opened34. _ i know the money is safe, i shall not worry about it. a. even though b. unlessc. as long as d. while35. the sights of nanchang never fail to _ foreign tourists, making them abandon themselves to the beauty of the city. a. impress b. inform c. convince d. addict第二节 完形填空(共20小题;每小题l.5分,满分30分)my son was badly hurt in a fireafter he_36_from a series of treatments,the doctors told him they would not do any operation for six months_37_it took long for the skin to stop shrinking (收缩). so, he had to return to college with a visible 10inch_38_on his face.i said to my son, “keaston,_39_will pay any more attention to your scar_40_you do. if it does not bother you, it will not bother_41_.” he took my advice to heart and returned to school with his head_42_highglad he was alive._43_, everyone has scars and shortcomingssome of you may spend much time thinking that people would like you better _44_you looked different, or dressed differently, or could have a different and newer_45_.but you see, like keastons scar,people will only judge you by your looks,or your_46_, or your car, if you are judging yourself by these same false_47_.one of my friends in college was very_48_. at first, when people met him, they noticed his_49_for about 10 seconds. this man felt_50_about himself and spent most of his time_51_about other peoples comfort and welfare._52_, people ignored his looks. what people_53_was his kindness and his concern for them. he didnt act in an ugly way so people didnt treat him as an ugly man.therefore, concentrate on what you value_54_yourself, because if you can see that beautiful person, everyone you are in contact with will see the same_55_.36. a. recovered b. curedc. improved d. returned37. a. though b. because c. until d. before38. a. cut b. wound c. scar d. injury39. a. anyone b. no onec. everyone d. someone40. a. as b. like c. when d. than41. a. others b. another c. all d. us42. a. held b. put c. taken d. hung43. a. after all b. in conclusion c. above all d. in fact 44. a. if b. as long asc. even if d. as if45. a. house b. telephone c. car d. job 46. a. hairstyle b. clothes c. figure d. salary47. a. standards b. meansc. comments d. rules48. a. smart b. optimistic c. ugly d. rude 49. a. manners b. expressions c. actions d. looks50. a. lucky b. worried c. sad d. good 51. a. inquiring b. asking c. caring d. knowing52. a. gradually b. completelyc. obviously d. suddenly53. a. wanted b. understood c. saw d. brought54. a. beyond b. within c. except d. above55. a. kindness b. concern c. perfection d. beauty第三部分 阅读理解 (共20小题;每小题2分,满分40分)apresident barack obama has complained about the loss of privacy that comes with being leader of the united states, regretting the loss of simple pleasures such as a long walk or a trip to the car wash or supermarket.i just miss i miss being unknown, he said. i miss saturday morning, rolling out of bed, not shaving, getting into my car with my girls, driving to the supermarket, squeezing the fruit, getting my car washed, taking walks. i cant take a walk.his dream, he said, was to go through central park and watch folks passing by . spend the day watching people i miss that.faced with criticism for playing more golf than most previous occupants of the white house, he explained that the sport was simply the best way of getting relaxed.its the only excuse i have to get outside for four hours, he told hearst magazines.though he said he enjoyed his life in the white house, he felt disillusioned(醒悟的,幻想破灭的) with the some of the ways of washington, which he has failed to change, such as the kabuki dance(日本歌舞) among political parties before serious policy discussions begin. his comments may be seen as excuse by critics who have accused him of appearing too detached(漠然), and being slow to engage in important issues such as libya and the near shutdown of the us government last week.since arriving at the white house in january 2009, mr obama has already racked up(打)60 rounds of golf in office, more than george w bush did in his eight years.in terms of ability, golf digest magazine has ranked mr obama eighth out of the 18 presidents who played the game since it became established in the early 20th century.56. what do the second paragraph and the third paragraph mainly tell us? .a. obama likes going shopping with his girls. b. obama wishes to enjoy simple pleasures. c. obama likes to take a walk.d. obama likes to watch folks passing by.57. according to obama, he plays golf to _. a. get relaxed b. show his ability c. avoid criticism d. show his advantage over the former presidents58. what does the underlined word “it” refer to in the fifth paragraph? a. getting relaxed. b. playing golf. c. changing some ways of washington. d. watching people59according to the passage, obama is _ kabuki dance. acurious about binterested in ccontent with dtired of60what is the best title of the passage?aobama cant live a normal life bobama complains about lack of privacy as president cobama is often criticized dobama likes to play golfbbridgwater carnival will be held on a saturday, instead of friday, as part of a three year trial from 2012.it is hoped that the decision made by the carnival committee will protect its future and increase donations, which have been falling, to local charities. the revised dates are set for saturday, 3 november 2012, saturday, 2 november 2013 and saturday 1 november 2014.other carnivals in somerset, like north petherton, which are held on a saturday, wont be affected by the date change.bridgwater carnival is the oldest and longest running carnival in somerset and is part of the somerset county guy fawkes carnival association circuit. other carnivals are north petherton, burnham, glastonbury, shepton mallet, wells and weston.it is not the first time that the carnival has changed dates up until 2001 bridgwater carnival took place on a thursday, but nine years ago organisers took the controversial decision to change the night from a thursday to the friday closest to guy fawkes night.dave stokes, from bridgwater carnival, said, “we dont want to conflict with other carnivals. crowds at bridgwater carnival have remained pretty steady, but the actual amount of money that we have been collecting has gone down which is a concern and fundraising is getting more difficult. were hoping that by changing this to a saturday for this trial period, we can change that situation.” in 2014, a final decision will be made. it remains to be seen whether changing the carnival from a friday to a saturday will improve donations.61. bridgwater carnivals date will be changed with the aim of .a. attracting more people b. getting more moneyc. competing with other carnivalsd. providing more colorful activities62. according to the passage, in 2000 bridgwater carnival was celebrated on a .a. friday b. thursday c. saturday d. sunday63. what do we learn about bridgwater carnival?a. it is celebrated on the same day every year.b. fewer and fewer people take part in it than before.c. not all people agreed on bridgwater carnivals date change 9 years ago.d. it is the first time that bridgwater carnival has changed its date.64. how did dave stokes feel about bridgwater carnivals future?a. worried.b. confused. c. doubtful. d. hopeful.65. the passage is probably taken from a(n).a. newspaper document b. magazine on sportsc. article of science d. book reviewcit was not yet eleven oclock when a boat crossed the river with a single passenger who had obtained his transportation at that unusual hour by promising an extra fare. while the youth stood on the landing-place searching in his pockets for money, the ferryman lifted a lantern, by the aid of which, together with the newly risen moon, he took a very accurate survey of the strangers figure. he was a young man of barely eighteen years, evidently country bred(长大的), and now, as it seemed, on his first visit to town. he was wearing a rough gray coat, which was in good shape, but which had seen many winters before this one. the garments under his coat were well constructed of leather, and fitted tightly to a pair of muscular legs; his stockings of blue yarn must have been the work of a mother or sister, and on his head was a three-cornered hat, which in its better days had sheltered the grayer head of the lads father. in his left hand was a walking stick, and his equipment was completed by a leather bag not so abundantly stocked as to inconvenience the strong shoulders on which it hung. brown, curly hair, well-shaped-features, bright, cheerful eyes were natures gifts, and worth all that art could have done for his adornment(装饰).the youth, whose name was robin, paid the boatman, and then walked forward into the town with a light step, as if he had not already traveled more than thirty miles that day. as he walked, he surveyed his surroundings as eagerly as if he were entering london or madrid, instead of the little metropolis(都市)of a new england colony.66. what time of the year was it in this story?a. fall. b. winter. c. summer. d. spring.67. the boatman was willing to take robin across the river because _.a. he was going to row across the river anyway b. he saw that robin was young and richc. he felt sorry for him because robin looked poor d. he would give extra money68. the stockings that robin wore were obviously _.a. well worn b. very expensive c. much too big d. handmade 69. from the text we can learn that robin had traveled _.a. from london b. from madridc. over thirty miles d. from a nearby city 70. at what time of day did robin cross the river?a. late afternoon b. night. c. midday. d. morning. din the more and more competitive service industry, it is no longer enough to promise customer satisfaction. today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.it is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people, and 80 percent of the people who feel their complaints are handled fairly will stay loyal. new challenges for customer care have come when people can obtain goods and services through telephone call centers and the internet. for example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the “phone rage”caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.“many people do not like talking to machines,” says dr. storey senior lecturer in marketing at city university business school. “banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. the aim is to make the customer feel they know you and that you can trust the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher (购物礼卷) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. this can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “i know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).airlines face some of the toughest challenges over customer care. fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems .for british airways staff, a winning telephone style is considered vital in handling the large
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