酒店英语餐饮服务ppt课件.ppt

酒店英语 常用词汇和惯用表达语 Restaurant餐厅 Chineserestaurant中餐厅Westernrestaurant西餐厅fast foodrestaurant快餐店snackbar快餐部quicklunchcounter快餐台cafeteria自助餐厅 themerestaurant主题餐厅specialtyrestaurant风味餐厅luncheonparty晚餐会coffeeshop咖啡厅nightclub夜总会bar酒吧 售酒柜台pub大众酒吧 Howtomakeareservation A Foodandbeveragereservationist B Guest A Goodafternoon Foodandbeveragereservations CanIhelpyou B Yes I dliketobookatableforthreetonight A Certainty sir Atwhattimeshouldweexpectyou B Atabout7 00tonight A Letmecheckifwehavevacancy I msorry sir I mafraidallthetablesarereserveduntill7 Will7 30beOKforyou B OK ThenI llcomeat7 30 A Wouldyoulikeatableinthemainrestaurantorinaprivateroom sir B Inthemainrestaurant A OK MayIhaveyourname please B AlbertShaw A Soit satableforthreethiseveninginthemainrestaurantat7 30forMr AlbertShaw B That sright Thankyou A Youarewelcome UsefulExpressionsofReservation 1 Howmanyofyoubeexpectedinyourparty 请问你们一行几个人 2 I mafraidwearefullybookedfornight 对不起 今晚都已经订满了 3 Pleasecomeontime otherwiseIcan tguaranteeyourtablewillbeavailable 请您准时来 否则我不能保证会有空位 4 I mafraidwedon thaveanythingfortwoatthatmoment 那时恐怕没有两个人坐的空桌子 5 Ipreferthetablebythewindow ataquietcorner 我想要一张靠窗的 在安静角落的桌子 6 Wouldyouliketomakeareservationatanothertime 您能否换个时间呢 7 Yourreservationisconfirmedfortonight 您今晚的预定已经确认 8 Wehopewewillhaveanotheropportunitytoserveyou 我们希望下次能为您效劳 9 Wouldyoulikeatableinthehallorinaprivateroom 你想订大餐厅还是包间的餐桌呢 10 MayIhaveyournameandtelephonenumber sir 请问您的姓名和电话号码 先生 11 Adepositof 20isrequiredtosecureyourbooking 为了确保您的预定 请先交20美元的押金 12 Wewillkeepthereservationtill7 45p m 我们将保留您的预定至晚上7 45 13 I msorry therearen tanyseatsfor12 00noon butwecangiveyouatableat1 00p m 对不起 中午12点没有座位了 但下午1点我们可以给您一张桌子 14 Youhavebookedatableforsixat7 00tomorrowevening Hastherebeenanychange 您预定了明晚7点六个人的餐桌 请问有什么变更吗 15 Wewillmanagetoarriveat8 00attheleast 我们最迟会在8点到达 16