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Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃尔玛中国建设队沃尔玛中国建设队 购物广场购物广场 3030 天倒计时天倒计时 Update date 08 17 2004 Page 1 of 10 开店倒计时指南开店倒计时指南 Updated on Aug 2004 开店倒计时 Countdown 指南能够帮助店总经理和管理层明确在建店期间的责任和时间表 建设队会在到场日前四周解决一些细节 并同时回答大家的问题 This guide can help store GM and management to better understand responsibilities and schedule during new store setup Set up team will solve the detailed issue and explain the questions 日程安排日程安排 非食品非食品 食品食品 Daily arrangement General Merchandise Food 在建店期间我们要严格遵守由建设队和营运部的预算 预算不能有任何改变和例外 我们的同事的安排如下 During the store setup we must abide the budget of setup team CSM is to be sent out for training for 30 days Three CSM s are to be sent out for 10 days Ensure all training includes a full weekend of business In new countries we would like to have an experienced FE manager We would also like to have 3 CSM s sent in to support the store These CSM s should plan to stay for 4 weeks They should arrive 2 weeks prior to opening and stay until 2 weeks after opening This will ensure in proper cashier and front end procedures being put in place 收货部同事收货部同事 RECEIVING ASSOCIATES 收货部经理必须完成 12 周的外出培训 收货部的主要员工必须完成接收 4 周的外出培训 包括 两个完整的周末营运 以下指南适用于购物广场食品部门 干货部领班干货部领班 该名同事至少完成 4 周的外出培训 要保证熟悉干货的收货细节 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃尔玛中国建设队沃尔玛中国建设队 购物广场购物广场 3030 天倒计时天倒计时 Update date 08 17 2004 Page 5 of 10 干货经理干货经理 该名同事至少在现有店完成 12 周培训并在入场前一周报到 面包房经理面包房经理 该名同事至少在现有店完成 12 周培训并在入场前一周报到 熟食部经理熟食部经理 该名同事至少在现有店完成 12 周培训并在入场前一周报到 肉类经理肉类经理 该名同事至少在现有店完成 12 周培训并在入场前一周报到 果蔬部经理果蔬部经理 该名同事至少在现有店完成 12 周培训并在入场前一周报到 重要提示 在进场之前务必完成以上同事的在现有店培训重要提示 在进场之前务必完成以上同事的在现有店培训 不能有例外 不能有例外 15 以下是在成功有效地组织和建立办公室时要明确和跟进的相关的信息 The following is some general information that you will need to know and to follow up on in order to ensure an organized and successful office setup 1 在进场之前不得拒收任何办公和电脑设备在进场之前不得拒收任何办公和电脑设备 进场后没有建设队同意时不拒收任何商品进场后没有建设队同意时不拒收任何商品 Don t reject to receive any office supplies and computer equipment before Possession Date Don t reject to receive any merchandise without setup team s approval after Possession date 2 不要打开标明 由培训主管打开 或 由系统协调员打开 或 由建设队打开 并将这类材 料集中存放 Do not open any boxes labeled Hold for Training Supervisor or Hold for Systems Coordinator or Hold For Setup Supervisor Just stage this type of material together 3 第二周要确认全职和兼职的 CMS 和服务台同事的培训情况 在这些同事面试时最好不要明确工作 位置 应避免说 你将是 CSM 或 你会被安排在服务台 等 所有的 CSM 服务台同事将会在前台 的每个区域进行培训 而这样的培训效果会更好 You will need to identify full time and part time CSM Service Desk associates hired to begin their training on Week 2 It is usually for the best if these associates are not told one specific job title during the interview process such as You will be a CSM or You will be at the Service Desk as all CSM Service Desk associates will be cross trained in all areas If they don t go into training with any preconceived ideas as to where they will be when the store opens the training goes better 4 我们要安排一位出色的经理在通宵班收货 他将监督和处理所有的货柜和直送商品 建设队同事将 决定何时开始夜班收货程序 You will need to have a strong manager designated to be the night receiving manager He will be supervising and processing all Wal Mart trucks and directs merchandise Note Setup team will determine when the store will start its night receiving program 5 我们需要一名管理层同事 如果有通常是常务副总 来跟进人员招聘进度 开店期间 这位同事负责 所有招聘面试和入职培训的情况 We need to designate one member of management usually the Co Manager to be in charge of personnel during the setup During the setup this person will be handling all interviews and orientations that are required after possession day 以上内容如果有任何问题和意见请直接联系以上内容如果有任何问题和意见请直接联系 0755 25623288 80570755 25623288 8057 或发电子邮件至或发电子邮件至 rfan wal 16 以下清单中物品需要在入场前的周六在店内准备好 This following is a list of supplies that need to be at the store on Saturday before possession day 黑色大头水性笔 20 铁钳 4 铁锤 3 活动扳手 6 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃尔玛中国建设队沃尔玛中国建设队 购物广场购物广场 3030 天倒计时天倒计时 Update date 08 17 2004 Page 6 of 10 一字螺丝刀 6 胶锤 10 米卷尺 厘米及英寸 5 果蔬红色国产扎口带 10 水平尺 2 玻璃清洁剂 2 管理层职责管理层职责 Management Orientation 商品商品 MERCHANDISE 1 整理和重新堆放商品是应是最优先的 Organizing and restacking freight is a first priority 2 在每个区域内将开箱商品分类 清理 Sort face and eliminate break packs in each area 3 每日 17 00 后楼面不允许有卡板 楼面维护 No pallets will be allowed on the floor after 17 00 Floor maintenance 4 商品要放到规定区域 整齐洁净地堆放在通道中央 两边要同时留有工作空间 Merchandise should be on the designated area Snugly on the middle of the alley Space need to be left for working 5 库存过大商品要分开并摆放在同一通道 Overstock must be isolated and brought to one aisle 6 只有经经店总经理或建设队许可的库存过大商品方可存放至后仓 Only the overstock approved from GM Setup team can be taken to the back room 7 半箱或散装箱的商品不能送后仓或拖车 如货架不能存放时就不应开第二箱货 No partials or repacks to be brought to the back room If the entire case won t go up don t put it Up 8 加高层原则 依照当地要求保证商品和灯管及喷淋头的距离合适 存放商品必需水平方向整齐 不能高低不平 顾客需帮助 标签应贴在每一组货架前后两侧各贴一张 Riser rules Ensure the merchandise is the right space from the light and sprinkler Must be leveled off No peaks and valleys Ask for help flags installed in first section of each kind of riser 9 货架端和促销位应陈列为 H H display for the end cap and promotion section 10 在特卖和散装季节商品区域 使用割箱陈列和堆头垫板陈列 On feature and bulk seasonal areas case cut merchandise and use stacking boards 11 店总经理和常务副总要对特卖区陈列负责 The Store Manager and Co Manager are responsible for features You will need their approval to change features from print 12 当你收到散装商品时要安排位置存放 在确定非计划陈列时要与采购沟通 Address bulk freight as you get it Get answers on where to go with bulk freight that isn t programmed 13 交叉陈列商品要用 白点 方法 Use the white point for the cross merchandise 14 当完成特卖陈列后立即安装价格牌 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃尔玛中国建设队沃尔玛中国建设队 购物广场购物广场 3030 天倒计时天倒计时 Update date 08 17 2004 Page 7 of 10 Install the meat mold once feature display completed 15 在第三周周五前将所有的挂带 边篮及收银台商品陈列完成 Finish all the clip strip sidekick and checkout merchandise display 货架货架 Fixture 1 第一周的周五完成货架的安装 剩余货架要整齐地分类存放 Finish installing the fixture on the Friday of week 1 The rest should be kept neatly 2 货架配件未经建店主管的许可 不可以随意拆包 Don t unpack the package without setup team s approval 3 标价牌和标识 Price sign and signing 商品不能高过标识 No merchandise higher than the sign 工作到哪里标牌要同时完成 Complete the sign together with work 明确每种标牌的用途 Understand the purpose of each kind of sign 4 多余的货架要返回标牌间 按分类整齐存放 The redundant fixture should be returned to the fixture room sorting with category 5 固定所有陈列 Fix all the sample display 陈列图陈列图 非食品非食品 Modular Non food 1 在陈列图没有被签名确认前不要补滿商品 只摆面位即可 不得例外 不得例外 Don t fill modular until they are approved Only display the first facing No exception 2 确认程序 Approval procedure 陈列出 65 的商品 Face out at least 65 of the merchandise 在货架上放置标签 Label the counter A 消除空洞 Fill the outs B 在标签上标明面位数 挂钩商品除外 Mark the facing number on the label except the peg items C 货架上的标签不能有任何遗漏或重复 No any miss or repeat on the label 要陈列图的要求陈列商品 Display the merchandise according to modular 根据陈列图在货架上安装好标识 Install the signing according to modular 张贴旗标 Stick the flags 调整货架的层板高矮使之整齐 Adjust the shelves to make them in line Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃尔玛中国建设队沃尔玛中国建设队 购物广场购物广场 3030 天倒计时天倒计时 Update date 08 17 2004 Page 8 of 10 请求签名确认 Apply for the confirmation 3 一经批准 立即上货 Once approved fill the section 4 区域整理 Zone the section 5 处理库存过大商品 加高层 特卖区和通道 Handle the overstock Riser feature and action alley 6 标签位置 Label location 层板上货架标签的安装 The label installation of the shelf 挂钩上标签的安装 The label installation of the hooks 7 店总经理和建设队要在陈列图的右上角签名确认 Modular approvals will be signed on the upper right hand corner of modular page by the Setup Supervisor and Store manager 8 在本身没有检查的情况下不要请求确认陈列图 这样会造成无谓的拖延 Don t apply for the approval for the modular if you haven t check by yourself 9 部门主管会检查陈列图是否完整地安放在货架上于眼齐高的位置 Dept supervisor will be responsible to see that modular pages stay well secured to the counter at the eye level 10 部门主管会对陈列图的页数负责每天检查陈列图完成的页数 Dept supervisor will be responsible for the modular pages They need to be accounted for by page number each day 11 陈列图修改时要与建设队协商 采购部会在规定时间内给出解决方案 陈列图的任何改动要进行 标注 Any revision for the modular should discuss with setup team MDSE will feedback at the designate time Any revision should be marked on the sheet 陈列图陈列图 食品食品 Modular Food 1 在陈列图没有确认前不要补充商品 Don t fill the modular until you get approval from setup team or DGM 2 确认程序 Approval procedure 陈列出所有商品 Display all the merchandise A 消除空洞 Fill the outs B 在货架上贴上标签 标明面位数 Stick the label on the shelf and mark down the facing number 3 一经确认补满区域 Once approved fill the section 4 区域整理 将商品推至货架前部 Zone the section 5 店总经理和建设队要在陈列图的右上角签名确认 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃尔玛中国建设队沃尔玛中国建设队 购物广场购物广场 3030 天倒计时天倒计时 Update date 08 17 2004 Page 9 of 10 Modular approvals will be signed on the upper right hand corner of modular page by the Setup Supervisor and Store manager 6 部门主管会检查陈列图是否安放在货架上于眼齐高的位置 所有陈列图都要在货架上保持至开业前一 天中午十二点 不能有任何例外 Dept supervisor will be responsible for checking if the modular sheet is located at the eyelevel All the modular should be well kept until 12 pm of the day before Grand open date No exception 库存过大商品库存过大商品 1 使用各种合理的方式处理库存过大商品 Utilize all legal means of putting out overstock 2 每天只有经允许的库存过大商品可以放回后仓 Take only authorized overstock to the back and only after receiving direction on where it goes daily 3 部门经理要处理和安置库存过大商品 Have Department Managers involved with overstock processing and zoning 4 你要确认货架上的分类是否正确 You will be responsible to see that is categorized properly 5 库存过大商品存放原则 Rules of overstock storage 按部门分放 Zone by department 将相似类别放在一起 Zone all like categories together 在包装箱的外面贴上后仓标签 Stick the inventory label on the package of merchandise 不要将商品隐藏 整箱商品存放时要里外一致 Don t hide any items behind the other case 库存过大商品存放区不能存放半箱 重包装和破包装商品 提示 如果不能将商品补完 就 不要开箱 Don t lay any half case repacked and broken package items on the overstock area If you can not fill the shelf please don t open the new entire case 当完成区域工作时 要确认每一分类的商品存放在一起 要保证不用开箱即刻知道箱内的货物 不 能将货架陈列图 标识和标签放于箱内 不能将其他部门的商品混放在一起 不能使任何商品 隐 藏 起来 If you finish your work please make sure the merchandise have been assorted by category Ensure you can know what is in the case without opening the case Don t put the modular sign and label into the case Don t mix other category with it Don t hide any goods 6 完全贯彻 ICS 计划 Carry out ICS program completely 人员管理人员管理 食品食品 非食品商品非食品商品 People management Food General Merchandise 1 让同事各司其职 如在不同的通道中同时工作 按区域分配人员 提高效率 Keep people separated Work in separate aisles Distribute people by area to improve the efficiency 2 让你的会议围绕以下内容 Hold your meetings 工作主题 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃尔玛中国建设队沃尔玛中国建设队 购物广场购物广场 3030 天倒计时天倒计时 Update date 08 17 2004

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