Shell招聘.doc

PART ONE: ABOUT GRADUATE RECRUITMENTGeneral Information:1. Why does Shell recruit Graduates? We recruit graduates in order to identify people with leadership potential in their early career and bring them up for future leadership coverage. For that purpose, we put much more emphasis on your leadership potential than on existing knowledge & skills by assessing your Capacity, Achievement, and Relationship.2. What is Graduate Development Scheme? Shell Graduate Development Scheme is a 3 years program that is provided to our graduate staff in their early career. The objective is to fast track high potential graduate to first line managerial roles in 3 years time to prepare them for senior leadership roles in longer-term.3. What are Shells selection criteria? What is Shell looking for? For the purpose of developing leadership pipeline, we emphasize and assess your leadership potential through three perspectives: Capacity, Achievement, and Relationships. We expect you of analyzing complex issues and concepts, working through their implications and to develop creative but realistic solutions. To manage successfully in a complex business you will require mental resilience of the highest order. Sometimes, calculated risks have to be taken and ultimately it takes courage to take responsibility and stand up for your opinion, even when events could ultimately go against you. This is what we call Achievement. Our business and our leaders cannot succeed without healthy, open, direct and constructive relationships with Governments, industry partners, community groups, individual customers and between Shell colleagues. To manage them effectively, real relationship building skill and often humor are required as well. 4. How many does Shell plan to recruit for 2005? We target to recruit around 8 - 10 graduates in three cities for Shell (China) Ltd for 2005. Shell traditionally doesnt recruit a big number because of the size of the organization and our capability of providing decent coaching & development exposure. 5. Where are the positions? Majority of the jobs are located in Beijing with 2-3 jobs mobile, possibly, could be in Shanghai or Guangzhou. However, we treat all graduates in one pool without giving any consideration to his/her location in the selection process. When we give offers, we will discuss with you location issue. Usually we expect you to be flexible. In a long run, we also expect our people to be mobile in order to develop in the organization. However, the individual always makes the final choice. 6. Does Shell offer Fall, Spring and Summer Internships? We cannot guarantee to offer Fall, Spring and Summer Internships; however we are trying to gather internships or part-time jobs currently. For those who pass June Shell Recruitment Day (SRD: 评估中心) and get Shells offer, we may start our on-boarding program earlier and provide you opportunities to get better understanding of our business, culture, work environment and your job. You may also have chances to be drawn in some assignments/projects before you formally start working in Shell. Recruitment Process: 7. When will Shell start recruiting Graduates? Shells Graduate Recruitment will be an ongoing process. Starting from May/June in 2004, Shell will start another round of graduate recruitment. 8. Will Shell come to recruit in campus in October 2004 as well? Yes, we will come to recruit on campus in October as well. For those who miss the time to apply in June, we will still have another round of graduate recruitment.9. If I apply in June 2004, may I apply in October 2004 again? No, you cant. However, you can re-apply if you leave at least: 12 months from the date of the final outcome of your previous application, if you were successful up to an interview; 2 years from the date of the final outcome of your previous application, if you were invited to a SRD. We advise this to enable you to have a better chance of being successful the second time round. The additional time will allow you to demonstrate that you have developed yourself further and have gained additional experience and/or qualifications.10. Why should I apply in May and June 2004? First, because Shell has limited number of positions, the earlier you apply, the better chance you will get an offer provided that you meet our selection criteria and pass our SRD process. Second, if you pass SRD in June, you will get the offer around the end of July, and we will leave you enough time to make the decision. If you sign up the offer, we may start our on-boarding program and provide you opportunities to know more our business and your job, so that when you start your job officially, you are able to do you job more efficiently and effectively with less anxiety as a new comer. Third, the whole application process will be a good learning experience that prepares you for your interviews with other large MNCs in the next semester. 11. If the positions have been filled by July 2004, will Shell still come to recruit in October 2004? Its hard to say whether we will be able to fill the original number of positions. Our recruitment targets are evolving. Its even harder to predict sudden changes in business which may result in extra recruitment needs. Even if we are lucky to fill all the original number of positions, if you demonstrate outstanding leadership potential, Shell is always trying the best to create a position for a top talent. 12. How many does Shell plan to recruit in our colleges / university? We do not have any quota based on location, university, degree of education, major, gender etc. 13. Does Shell recruit people only from this university? We welcome applications from all sources.14. What majors does Shell prefer? We do not have any preference for a certain major since we are largely looking for potential. In Shell, we have seen Finance Director studied insects, External Affairs Director majored in zoology. However, we do require you to obtain a degree in petroleum, chemicals, geo-science etc. if you are applying for jobs in EP business. 15. Does Shell give credit to students with more extracurricular experience? We do not automatically give credit to such students simply because they have the experience. They only way that such experience comes into play is when it gives evidence of the attributes that we are after, which are Capacity, Achievement and Relationships. For students with no experience in, i.e. Students Union, they may wish to demonstrate those attributes through other experiences. There are many ways to demonstrate your Capacity, Achievement and Relationships.16. Does Shell recruit in Beijing/Shanghai/Guangzhou only? In terms of actual campus activities and location for Shell Recruitment Day (SRD), yes. The reason is resource constraints. We simply cannot exhaust every place in the country. However, we do not reject applications from other places. But we may have to defer processing such applications, as we dont have enough immediate resources to do selection in those places. 17. How much does Shell value academic results? We recruit for demonstrated Capacity, Achievement and Relationships only, without giving academic results a specific weight. Good academic results could well be an evidence of Achievement and Capacity, and sometimes even Relationships. But we dont draw an equal sign between mediocre academic results and low potential. Nevertheless, we usually dont expect a high potential person to do very bad in study. 18. Does Shell have a preference for masters (incl. MBA) to bachelors? No. Our past experience does not support a casual correlation between degree of education and potential. Our selection process also usually does not give advantage to those with more years of education or working experience. However, more general knowledge, including corporate governance, social structure etc., does help sometimes. The reason is we are looking for people prepared to lead business in the future. So we expect you have some basic knowledge. 19. Does Shell prefer to recruit male students? Absolutely not. Actually in the whole Shell Group, we target to recruit 50% female students among all graduate recruits. In the some of the past several years, we actually recruited more females than males. And among our most senior PRC staff, the majority are female.20. Does Shell recruit those with work experience? For those who have less than 4 years work experience, yes. But as a general principle, we do not recruit those with more than 4 years experience as Graduates. However, we are more than happy to recruit those with more than 4 years work experience through our experienced hiring process, please check our career website for job opening information.21. How do I apply? Can I send a hard copy of my resume directly to a HR person instead of applying online? There are three ways you can apply for. First, go to How To Apply on our Graduate Recruitment website, you can fill out Shell Application Form directly online. Second, you can download Shell Application Form, fill it out and email it to . Third, you can download and print out Shell Application Form, after you finish the form, you can mail to 北京市建国门外大街1号 国际贸易中心2座33层壳牌（中国）有限公司大学生招聘中心邮编： 100004 Except Shell Application Form, Shell does not require applicants to submit any other material. However, if you dont feel that the standard Shell Application Form enough to show us your potential and capabilities, you may submit your CVs, essays, or publications, references etc. with filled out Shell Application Form. 22. How does Shell screen candidates through Shell Application Form? We put most attention to your answers to the general questions. So we suggest you give thoughtful answers to these questions, particularly when the application form filters out a significant number of applicants. What we are looking for in the application forms is your own involvement in activities. So we do not suggest you simply tell us a story without elaborating your personal experience. We look forward to seeing how you approach, what you deliver and your CAR demonstrated in the process.23. What is a Structured Interview?The term Structured Interview is in contrast to Unstructured Interview. Studies show that Structured Interviews give higher level of accuracy. In Structured Interview, the timing and order of questions are all well structured in advance. In our model, a Structured Interview is comprised of four parts: Introduction, Life Questions when you will be asked to describe your past experience, General Topics or Case Study when you will be asked to analyze a general issue or business/social case and Candidate Questions. The whole interview will take 30 to 40 minutes. 24. What is Shell Recruitment Day (SRD)? Shell Recruitment Day (评估中心) is a one-day assessment process when you will go through Case Study, Proposal, Group Discussion, and Structured Interview by various assessors to come up with an estimation of your potential. If you are invited to SRD, we will give you a detailed briefing of SRD arrangement before it actually happens. 25. Does Shell require high level English proficiency? We recruit for potential instead of language skills. So we do not put English proficiency as a requirement. As a general principle, we are pursuing a strategy of localization and fabricating an environment where people dont be marginalized or disadvantaged because of language barrier. Though it is undeniable that for people to develop into leadership positions, it is necessary to master English, we trust that people with good potential should be able to improve English over time. Nevertheless, as we still have expatriates, there is a chance that you meet foreign interviewers and assessors. We encourage you to use English as it occurs. You dont need to worry about the wording you apply. We encourage you to use simple English. We are making efforts to eliminate language barriers in the recruitment process. Compared to 2003, we have translated all SRD materials into Chinese for easy reading and we expect to make further progress over time.26. When can we expect a firm offer? Late July or Early August 2004 for May/June 2004 applicants. November/December 2004 for October 2004 applicants.27. How does Shell decide who should go to which job? It takes into consideration organizational needs, your own preference, location and your background. We will communicate with you regarding the details of the job when we give you an offer. Salary and Welfare:28. Can Shell help solve the Beijing residency (户口) issue? We do not require you to have a Beijing residency as a necessary condition of employment. We have staff working here with no Beijing residency. Generally speaking, as long as you have 留京指标, you should have no big problem with a legitimate Beijing residency status. Shells willing to provide support in your application process. 29. Does Shell support my further education for masters & doctors while working? Shell support s our staffs efforts in personal development and growth. However applications will be processed and approved by business directors taking into account of company business needs, individual developmental needs and competitive comparison against other staff on performance and developmental potential etc. As a condition, people are required to service the company for two years after they receive the reimbursement of education. Otherwise, they should pay back the company in pro-rata. 30. Does Shell provide housing? No, we dont. 31. How much does Shell offer? We offer more than RMB6500 on a 13-month basis. We expect you come to Shell for more than salary. 32. Is there a package difference for bachelors and those with higher degrees of working experience? Theres no guaranteed premium for those with higher degrees of education or working experience. We may offer higher, but do not expect a big difference, unless your experience justifies a job of higher level. 33. What other benefits and welfare does Shell offer? Shell is a caring company. We care about our employees welfare. Except benefits obliged by China Labor Law, Shell offers generous total compensation package (salary and benefits), such as Supplementary Medical Insurance and Housing Scheme, and Shell Club etc. Again, we expect you to come to Shell for not just the compensation package. 34. What is the work environment like at Shell? Shell provides our employees a friendly and inclusive work environment that enables them to do their jobs effectively and efficiently. Career & Development35. How does Shell develop Graduate recruits? First of all, Shell is a meritocracy world. Outstanding performance and demonstrated leadership potential are the best tickets to success in the organization no matter whether you are a Graduate or not. They will lead you to more challenging opportunities and increasingly broader responsibilities. For Graduate Staff, we do have 3-year program to help them in the early years, which incorporates: Challenging jobs/assignments with learning exposure and increasingly stretching responsibilities. Early fundamental leadership education. Faster salary progression. Optional mentoring program. In addition, Graduate also receives close management attention & coaching and enjoys network among themselves. 36. What training does Shell offer? We would rather use the word learning to training. The change of wording reflects Shells philosophy in developing people, i.e. you take responsibility for personal development. We do have resources and a variety of learning courses for our graduate staff. When you join Shell, you will receive 6-months on-boarding program, allowing you understand Shell General Business Principle, other policies, Shell five businesses, different functions and etc. In addition, our Learning Department will provide functional courses, leadership courses and English courses etc. But the general principle for attending learning courses is fit-for-purpose, i.e. people receive the courses to meet their personal development needs and Shell business needs. Under such principle, we do not offer fixed learning courses to our Graduate staff except one leadership education course, since they face different business challenges in their jobs and their background varies. In addition, Shell emphasizes on learning on the job, and delivering on the job. Studies have shown that learning while doing is the most effective way.37. Are there overseas training opportunities in Shell China? Yes, there are opportunities of overseas training. However, it is on a needed basis and situation varies across businesses and departments. 38. Are there overseas working opportunities in Shell China? Yes. Shell is the single company in the world that has the largest number of expatriates. There are now around 40 China parented PRC staff who are either working or have worked abroad if you are aware that we now employ some 460 PRC, it is not a small percentage. And we are accelerating the pace in the coming years. 39. How about localization situation in Shell China? Developing PRC leaders in Shell China and accelerating localization is an important objective of Shell China People Strategy. However, Shell is a global company that emphasizes diversity and equal opportunity. Balance of expatriates and local talents will enable Shell to meet global challenges and excel in global com