商务英语套话

1、主持会议英文正文Good morning everyone. I'll be your chairman for the quarterly meeting of Action Appliances, third quarter, 1991. The meeting is now called to order.According to the agenda, the order of business is as follows:1. A reading of the minutes from the last quarterly meeting.2. A report from S

2、ales Director, Sam Liang, on this quarter's domestic sales.3. An overview of Action's proposed U.S. 1992 public relations campaign. PR Director, Jane Tsai, will lead the discussion.4. A demonstration by the Design Team of Action's newest washer/dryer combination unit, with a Q&A to f

3、ollow.5. The last order of business is my presentation of the projected outlook for Canadian sales.So, if there are no questions, let's get started. Miss Teng, will you please begin with the minutes from the last quarterly meeting?句型总结 问候大家1. Good morning everyone.2. Welcome everyone.来源：考试大3. I&

4、#39;d like to welcome each of you to this morning's meeting.与会者到齐之后，主持人（最先发言者）应向大家问候一声。"welcome"、"good morning"都是实用的问候语。 宣布会议开始1. The meeting is now called to order.2. I'd like to call this meeting to order.3. We will now call the meeting to order.问候与会者之后，应立即宣布会议开始。"

5、call to order"是正式场合中宣布会议开始'的惯用词，有引起注意的作用。 宣读议程来源：考试大1. According to the agenda, the order of business is as follows:2. Referring to the agenda, the order of business is as follows:3. As the agenda lists, the meeting's order of business is as follows:此段的关键在于根据议程，宣布今天开会讨论的事项及其次序。"acc

6、ording to"或"referring to"意思是根据.，参照.'，指出讨论的事项是以什么作根据。 请演说者上台考试大(wwwE)1. Ms. Teng, will you please begin with the minutes from the last quarterly meeting?2. Ms. Teng, would you like to begin with the minutes from the last quarterly meeting?3. Let's begin with Ms. Teng.

7、Will you please read the minutes from the last quarterly meeting?宣布预定的议程之后，礼貌上应该问大家有无其它问题。若没有，你便请下一个程序的负责人开始，算是交出话棒'。请他人做事时，"will you please."是个客气的说法；若要更客气，则可以用"would you please."。结构分析主持正式会议有一些特定的用语，值得注意，并予以牢记，以便需要时可派上用场。这类会议中主席的开场语应该注意到以下几点：1. 问候大家向与会者打个招呼。2. 宣布开始考试大(wwwExam

8、)要求大家注意，并宣布会议即将开始。3. 宣读议程宣读议程（主要是讨论事项之次序）。4. 请发言人请下一位发言人（或讨论负责人）开始。Agency and Agent1. I inform you that I have been appointed the Sole Agent in Tokyo for The Goodrich Rubber Co. New York City.2. We advise you that we have made Messrs. Hara & Co., Tokyo, our representatives, who hold at you

9、r disposal our catalogue.3. We have much pleasure in informing you that we have entered into arrangement with Mr. H. Hattori, who has twenty years' experience in tea trade, to act as our representative.4. I wish to proffer you my services, with the assurance that whatever claims and others you m

10、ay be pleased to confide and recommend to my agency, shall be promptly and efficiently attended to.5. We have efficient and responsible agents and correspondents in the principal cities and towns of the United States, and we trust our agency will offer peculiar advantages and facilities to those per

11、sons residing abroad, who have claims, debts or dividends, payable or recoverable therein.6. We advise you that we cease from this date to represent Messrs. W. & M., having resigned their agency on 5th March last, on giving them the required three months' notice.7. We inform you that, as our

12、 agreement with Messrs. B. & S. will come to an end on the 4th April, they will cease to represent us after that date, and we appointed as their successor Mr. A. G., who will take up the agency from 5th April.8. We inform you that we have opened a house of general agency at the M. under the firm

13、-name of W.Y. & Co.9. We inform you that we have formed a partnership and established a house of General Agency, under the title of D. & C.10. I have the honour to inform you that I have just established myself in this town as a general agent for the American goods.1、我司已被指定为纽约市古德里奇·鲁伯公司

14、在东京区的独家代理。特此通知。2、我司已请东京原公司为代理店，关于我司的产品目录，请径向该公司索取。3、我公司已与经营茶叶有20年经验的服部春雄先生订立了协定，聘请他为我公司代表接洽业务，特此奉告。4、不论任何要求或其他条件，只要委托或推荐本人为代理人；必能迅速有效的完成所赋任务。5、我公司在美国各主要城市均设立了有能力负责的代理店。对在国外需要付款或对解约后的取回款项、债务、以及享有分配红利的人，他们都能提供特别方便。6、早在三个月前，我公司已与WM公司联络，并取得谅解。从3月5日起我公司不再承担该公司的代理业务。特此声明。7、我公司与BS公司的协定将于4月4日期满，自即日起该公司不再是我公

15、司的代理店。为此，任命AG先生为后任，并从4月5日起开始代理业务。特此通告。8、我们在M街，以WY公司的名义，开设了总代理，特此函告。9、我们数人联合组建了一个公司，并开设总代理，取名DC，特此通告。10、我在本地已设立美国商品总代理店，特此奉告。Agency (Agent) applied for1. Hearing from our correspondent that you are looking for an agent in this city, we are pleased to apply for the post.2. Having heard that you are ab

16、out to ship wine to this country, we offer our services as agents in Japan.3. We are willing to push the trade in your machines, and hope you will give us the sole agency for our place.4. We herewith take the liberty to offer you our services as forwarding agents in this port, hoping to be favoured

17、with your esteemed commands in the near future.5. At the instance of several persons of influence in this quarter, I am induced to make application for an agency of your company.6. Should I have th honour to be appointed your agent, I shall be prepared to give satisfactory security, either in this p

18、rovince or in England.7. A highly respectable and influential house in Osaka, with whom we are connected, lately intimated to us their wish to obtain the agency of a London Assurance Office.8. We should feel obliged, therefore, by your acquainting us, as early as may be convenient, whether your comp

19、any either have or are disirous of having an agent here.9. Our bankers, the Yokihama Bank, will give you particulars of our financial position as an agency, and we shall be pleased to furnish any information which you may require.10. We have for some years been the agents of several manufacturers in

20、 America, giving them complete satisfaction, and are, therefore, qualified to act in this capacity.1、从顾客处获悉，贵公司拟在本市寻找代理。我们特申请担任这项工作，请酌定。2、得悉贵公司准备到我国销售葡萄酒，请指定本公司为你司在日本的总代理。3、我们希望为贵公司拓销机械，请将你司在本地的独家代理赋予敝公司为盼。4、我司希望成为你司在本港的运输代理，请早日赐予为荷。来源：5、经本地数名有影响人士的劝说，我公司愿当贵公司的代理。www.xamda.CoM6、如能成为贵公司的代理，当不胜荣幸。无论在本

21、省还是在英国，本人都能提供满意的服务。7、我司在大阪的来往客户中，有一客户较有声望，且实力雄厚，最近向我司表示，愿意充当伦敦保险公司的代理。8、特函查询，贵公司在本地有无代理，有无设立代理的意向，如能早日告知，当不甚感谢。9、本公司作为代理，有关我的财务情况，请向我业务往来银行横滨银行查询。若有其他进一步要求，本公司定当尽力满足。10、本公司多年来曾担任美国数家制造厂的代理，都出色完成所赋予的任务，自信有此资格。Procuration Granted1. We inform you that Mr. Yoshii, who has held our procuration for the la

22、st fifteen years, will in future sign for the firm.2. We have to intimate to you that we have authorized Mr. Masuda, who has been with us for many years, to sign for our firm per procuration.3. I have granted power of procuration to my chief clerk, Mr. Y. Yada, whose signature is appended below.4. I

23、 refer you to my signature at foot, also to that of Mr. Gomi, who will sign per procuration.5. You will find the signature of Mr. Yokota at the foot hereof.6. Please give attention to our respective signatures at foot.7. We ask your attention to the signature at foot.8. We call your attention to our

24、 signatures at foot.9. We refer you to his signature at foot.考试大论坛10. We have the pleasure to inform you that we have given the firm's procuration to Mr. A., the son of our partner.11. We herewith inform you that we have authorized Mr. J. T., who has been with us for many years, to sign for our

25、firm per procuration.12. We have to intimate that Mr. J. F., who has had charge of our cereals department for some considerable time will in future sign for the firm.13. I have the pleasure to inform you that he has been authorized to sign for the firm by procuration.14. Mr. F., who has been with us

26、 for the last twenty years, is granted power of procuration, and we shall feel obliged if, instead of sending your kind inquiries and orders direct to our London works, you will, in future, place them with him.15. We have the honour to inform you that we have this day accorded Power of Procuration t

27、o Mr. R.G., who has faithfully assisted us for the last two years.16. We request you to regard all that he may do in our name as done by ourselves.17. As the state of my health prevents me at present from giving personal attention to business, I have given my procuration to Mr. C.R., who assisted me

28、 for the last fifteen years to my perfect satisfaction.18. At the same time we entrust our procuration to our head clerk, Mr.G.C., whose capacity we can too highly praise, and whose sincere interest in our house has already cemented between us a warm and mutual friendship.19. The exigencies of my bu

29、siness necessitating my frequent absence abroad, I have accorded power of procuration to Mr. H. Kondo, who has ably assisted me for the last twenty years, and has been connected with this firm from the date of its establishment.20. We trust to be favoured with your valued confidence in the future, a

30、nd we ask to draw your attention to the signature here below.1、兹通知，过去15年中任我公司代理的吉井先生今后将为本公司业务担任签名责任。2、谨此告知，我公司授权在此服务多年的益田先生以代理签名事宜。3、兹授予矢田次郎先生代理我公司签名权，其签名如下。4、我的签名如下，同时寄上将行使签名权的无味先生的签名，请惠察。5、横田先生签名如下。来源：6、请注意下列我们的分别签名。7、惠请留意下列签名。考试大论坛8、请注意我们下列签名。9、我们请您留意其签名如下。来源：考试大10、我公司已将代理签名权赋予合伙人A先生之子，谨此告知。11、谨此

31、奉告，在我公司服务多年的JT先生，将行使我公司代理签名权。12、长期担任我公司粮食部主任的JF先生今后将行使代表我公司签名的权力。13、他已被授予代理签名权，谨此告知。来源：考试大14、我们已赋予在敝公司服务20年的F先生以代理权，此后如订购与询价，不必直接寄往伦敦公司，径交他处理即可，谨此通知。15、近两年来一直忠实服务于我公司的RG先生，自本日起由本公司授予签名权，谨此告知。16、谨请注意，今后凡他以我公司名义所作的一切决定即可视为本公司的决定。17、由于目前本人身体欠佳，已不能担当业务，特授权曾协助本人工作长达15年之久的得力助手RC先生代本人签名。18、同时，我们已授予首席职员GC先生

32、有权代理签名，该员对公司热心，论能力无可挑剔，我们早已建立了深厚的友谊。19、本人因公常到海外出差，为应业务急需，特授权近藤春雄先生为代理。该员自公司成立二十年来，一直在协助本人工作。20、深信今后您将继续给予有力支持，请注意下面的签名。问题沟通 Giving a Report at a Company Meeting英文正文考试大论坛To begin, let's take a look at the distribution contract we just signed with Standard Suppliers. I believe each of you has a co

33、py.Looking over the numbers, you get an idea of what Standard expects from us in terms of monthly shipments. I think you'll agree that our necks are on the line here.This leads me to my first concern. Frankly speaking, we're worried that current productivity can not keep up with demand. Mr.

34、Gibson and I have gone over Action's operating expenses, and we believe that there is room to both expand and upgrade facilities.The best place to start is Action's mainstay - the assembly line. What we'd like each of you to do is to go over your respective operations, make recommendatio

35、ns about improving production, and report back to us.句型总结 问题前导1. To begin, let's take a look at the distribution contract we just signed with Standard Suppliers.2. Let's get started by taking a look at the Standard distribution contract.3. To get started, I'd like you to go over the dist

36、ribution contract we just signed with Standard Suppliers.在整段报告的开头，可利用会前分发的文字数据引出今天的讨论重点。值得注意的是，开头语应力求简洁明确。 团队精神考试大(wwwE)1. I think you'll agree that our necks are on the line here.2. Don't you agree that Action is taking a risk with this new contract?3. We're certainly all aware

37、 of the risks with this new contract.请大家了解目前的情况时，必须注意营造出团队的气氛，让每个与会者都觉得这是自己的责任，并无职位高低之分。可用"we" 、"our"或公司之名"Action"，作为句子的主词，还可用间接句型使口气婉转。 问题症结1. Frankly speaking, we're worried that current productivity can not keep up with demand.2. To be honest, we're worried t

38、hat current productivity can not keep up with demand.3. Basically, there is concern about productivity levels not keeping up with demand.进一步地指明问题；但绝不说出某某部门或某人应负责这类话。注意说话者仍然使用"we"为主词，表示这件事大家都有责任。句子开头可加上"Frankly speaking"、"To be honest"（坦白说），这样的词汇加重口气。 解决之道1. What we'

39、d like each of you to do is go over your respective operations, make recommendations about improving production, and report back to us.2. What we recommend is that each of you evaluates your departments and makes recommendations for improvement.3. We'd like to see each of you go over your operat

40、ions, and think of where we can improve production.问题点明之后，接着就提出明确的要求。用间接语法的句子如"what we'd like", "what we recommend"，可使语气婉转，让听者较没有被命令的感觉。结构分析为解决共同的问题而召开内部会议时，由于与会者中有上司及同级干部，在会中发言时应采间接句型，使得语气婉转。1. 请注意看来源:考试大网先请与会者注意一件事、一项报告或一纸合约。2. 团队精神根据开场白逐渐引出问题，同时唤起大家的 团队观念。3. 问题症结来源:考试大网指出真

41、正的问题、困难所在。4. 解决之道来源：考试大说明应从何处着手，进而对与会者提出要求。保险英语1. 要求对方投保全险 You are requested to make arrangement to effect the insurance of AAR against the goods of our order No. 358 for 100,000 Yuan on our account with the Shanghai Insurance Company.2. 要求对方将大型货品投保仓到仓险We request you cover a warehouse to warehouse i

42、nsurance for 500,000 Yuan on large electronic computers in transit from our warehouse to New York port.3. 要求增加保费For an amount like this, it is impossible for us to get both the hull and machinery insured. Therefore we suggest that you increase the premium.4. 函询对方是否愿意接受全险As these goods are to be purc

43、hased on CIF basis, we would like to be informed whether you can accept the insurance for them against all risks.5. 在限定金额内，请对方直接投保(Examda)Please let us know your premium at which you can take the insurance of AAR on these goods and arrange to insure urgently for our account without our reply if the

44、amount is below 1,000 Yuan.6. 要求对方负责投保全险考试大论坛We request you arrange to insure against all risks in ten cases of color TVs amounting to 100,000 Yuan shipped by M/S Pacific leaving on August 20.7. 告知对方已依指示投保(Examda)According to your instructions to instructions to insure, we have today taken out marin

45、e insurance for 50,000 Yuan on your color TV shipment.8. 要求为录像机投保Please declare off our open policy No.550 for London on the video -recorder in wooden cases amounting to50,000 shipped by M/S Pacific from Tianjin to London.9. 通知对方已完成投保We are pleased to inform you that we have closed the insurance of

46、AAR as shown in the insurance policy enclosed for 100,000 Yuan on one hundred sets of computers according to your instructions to insure on AAR as usual.10.保费过高，要求更换公司考试大(wwwExamd We have heard the rate for AAR insurance premium for our large computers to New York is 1.50 Yuan per 100.00 Yuan. Pleas

47、e let us know immediately whether we can cover marine insurance elsewhere at a more reasonable rate.11. 回答对方该保险率为所有保险公司所通用We have found in your letter that you have an impression that the rate of 1.50 Yuan per 100.00-Yuan for AAR insurance is too expensive. However we would like to inform you it is

48、generally adopted by all the large underwriters here.12. 通知对方以一般条件投保全险来源：考试大As instructed in your fax, we have already arranged insurance of AAR and TPND with reliable underwriters on ordinary terms and conditions.(Examda)Call on Buyers. 拜访客户(上)1.A: I have an appointment with Mr. John at 2 oclock.B:

49、 May I have your name, please?A: My name is Jack. Sales Manager of the VIP Computer Company.B: Hes waiting for you. Ill show you to his office. Please follow me.A: Thank you.来源:考试大网C: Have a seat, Please, Jack.A: Thank you. These are some illustrations of the latest model computers.C: Our company is

50、 interested in medium-sized computers.A: Here are the medium-sized computers. What do you think about them.C: They are very splendid. What about the price?A: It costs 1200 dollars per set. But if you buy one hundred sets, well give you a 10 percent discount.2.来源：考试大A: Excuse me, is this the office o

51、f the Textile Corporation?B:Yes, What can I do for you?A: Im from BBS Trade Company. Here is my card.B: Welcome to our corporation. Im in charge of the export business.A: Im very glad to meet you here, Youre MsB: Im Li Ming. Do sit down, Wont you?A: Thank you, Ms.Li. Im here to discuss the possibili

52、ty of establishing business relations with your corporation.B: Wed be very glad to do so. Have you seen the exhibits displayed in the hall?A: Yes, I had a look around yesterday. I found some of the exhibits to be excellent. Im interested in those brightly coloured and beautifully designed silks.B: S

53、ilks are one of Chinas traditional exports and they are usually well received abroad.A: I wish I could have them all. Can you give me a price list with specifications.B: Yes, of course. If you make an inquiry, we can make you a firm offer.A: Thank you very much. Ill let you know the quantity as soon

54、 as possible. I also saw the dyed corduroy in the show windows. It may be very marketable in my country. Do you think we could order some right now?B: Why not? Though its always in great demand, we can keep you regularly supplied s your company enjoys a high reputation in doing business.A: Its very

55、kind of you to say so. Ill let you know our order tomorrow. Is that OK?B: Ok. See you tomorrow.Call on Buyers. 拜访客户(下)3.A: Good morning.来源：考试大B: Good morning. Can I help you?A: Er, yes. I have an appointment with Mr. Zhi Qiang at half past eleven.B: May I have your name please?A: Peter from the Brit

56、ish Trading Company.B: Thank you. Please take a seat, Mr.Peter, and Ill phone Mr.Zhis office. (Making a telephone call) Hello,Miss Zhang. This is Reception. Mr.Peter is here for his 11:30 appointment Thanks(turn to Mr. Peter) Mr. Peter , would you please go up to room 5 on the second floor. Mr.Zhis

57、expecting you.A: Room 5 on the second floor?B: Thats right. The stairs are on the right, or theres a lift at the end of the corridor.A: Thank you. Second floor I think Ill take the lift.4.A: Good afternoon!来源:考试大网B: Good afternoon, sir! May I have your name, please?A: This is my first name here. I am Zhang Li from Tian Fa Foreign Trade Corporation.B: Is there anything I can help you with?A: I would like to see your general manager to introduce our new products.我要见你们的总经理，介绍我们的新产品B: Im sorry, unfortunately, the general m