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1、Best Practice Financial Processes: Accounts Payable2PwC175b(1)Accounts PayableObjectivesOrganisationPeopleProcessesControlsMeasuresInformation SystemsTo maximise processing efficiencyTo ensure invoices are processed to agreed termsTo ensure payments made only when due and payableTo ensure liabilitie
2、s are fully recorded and distributed correctlyTo achieve effective balance between extending credit and maintaining good relations with suppliersTo take full advantage of opportunities to recover VATCentralised processingOutsourcing potentialMaintaining supplier detailsProcess vouchersProcess paymen
3、tsPeriod end processing and reportingAuthorisation rulesSystem access controlsUser proceduresValidation and matching rulesSpeed of processing supplier amendments Invoices processedInvoice processing timeNumber of payments Period end closure timeInterface between Accounts Payable and other related pr
4、ocessesShared employee and supplier detailsSystem validation and approval checksSupplier relationsCreditor controlAccounts Payable - Best Practice Objectives3PwC175b(1)Accounts Payable - Best practice featuresAuthorise and set up new suppliers payment detailsMaintain supplier payment detailsSegregat
5、ion of duties between supplier set up, voucher processing and payment processingAccounts payable process vouchers: invoices, expense claims, credit notes, debit memos and prepayment requestsSuppliers required to use PO number on all documents and three way match wherever possibleConsolidated periodi
6、c invoicing for high frequency suppliersProcess FeaturesMaintain supplier detailsProcess vouchersOptimisation of early payment discounts Payment runs properly authorisedProcess paymentsAll transactions completed before period closedReconciliation of Accounts Payable activity and reconciliation with
7、General Ledger control accountManagement reports run once period is finally closedPeriod end processing and reporting4PwC175b(1)Accounts Payable - Best practice featuresSingle supplier databaseSingle employee databaseAudit trail of changes to supplier payment detailsPurchase invoices transacted via
8、EDI with major suppliers wherever possibleElectronic validation and approval of invoicesAutomatic matching of invoice to order and goods received note (GRN) Interface with General Ledger, Purchasing, Fixed Assets and Project AccountingUse of workflow software to resolve queries and monitor processSy
9、stem FeaturesMaintain supplier detailsProcess vouchersElectronic paymentsDefault payment terms held on supplier file with manual override at P.O. and invoice Production of forward payment entry schedules to aid cash flow managementInterface with General Ledger, Fixed Assets, Project Accounting and C
10、ash ManagementFacility to suspend paymentsProcess paymentsIntegration with General Ledger minimises reconciliation adjustmentsTransaction processing prevented for closed periodsPeriod end processing and reporting5PwC175b(1)Accounts Payable - Measures/Cost driversNumber of invoices received per month
11、Number of suppliersNumber of different terms and conditionsComplexity of authorisation processProportion of invoices automatically matched with POsNumber of supplier queries Proportion of invoices received electronically Proportion of payments made electronicallyMedian16 days90 percentile49 days90 p
12、ercentileMedian10 percentileNumber of purchase invoices per FTE per annum15,0007,0003,000 or lessCost per purchase invoice processed10 percentileMedian90 percentile261710 percentile6 daysInvoice processing time in daysCost driversSource: statistics taken from Benchmarking database 21 January 20196Pw
13、C175b(1)Accounts Payable - TrendsFromToSeparate AP modulePayment by chequeManual matchingPerformed by finance departmentIntegrated systemsElectronic paymentOn-line matchingShared Service Centres or outsourced services7PwC175b(1)Accounts Payable - Critical Success FactorsThese are a summary of the ke
14、y business requirements, which must be met to achieve the objectives.Single supplier databaseStaff trained in AP process and have clear roles and responsibilitiesPayment terms defined and agreed with supplierEffective communication and feedback mechanisms in place to handle queriesEstablish and main
15、tain good supplier relationsProcess in place for monitoring the status of invoices and payment schedulesAP calendar in place and communicated to staffAuthorisation levels and payment terms held on the systemAutomated workflow to route documents to relevant personnel when problems need to be resolved
16、Forward payment schedule to cashflow managementFlexible matching criteria8PwC175b(1)Accounts Payable - Appendix 1 : IDEF Process FlowThe diagram below provides a key to the process diagrams used in this document.Process / activityControls(i.e. ProceduresStandardsRequirements for rework)Output(i.e.In
17、formationMaterial)Resources(i.e.PeopleFunctionsIT systemsMachines)Input(i.e.InformationMaterial)9PwC175b(1)Accounts Payable - Level 0 Context DiagramGroup / Mgt.teamFixed AssetRegisterPurchasingGeneralLedgerSuppliers /EmployeesFixed Asset detailsSupplier/EmployeeamendmentsProject expense detailsInvo
18、ice / Payment detailsPurchase ordersReconcile paymentsHumanResourcesCashManagementManagement reportsPaymentsCash requirementsEmployee detailsProjectAccountingAccounts PayableReceipts10PwC175b(1)Accounts Payable - Level 1 OverviewVoucher approved for paymentNew period openPayment details ready to pos
19、t to General LedgerPayment and remittance adviceVoucher : Invoice/expense claim/Credit note/prepayment requestNotification of changes from supplier or employee Maintain supplier detailsAP 1.1Process vouchersAP 1.2Process paymentsAP 1.3Period end processing and reporting AP 1.4Voucher processing proc
20、eduresAuthorisation rulesMatching rulesSystem validation and approval checksException handling proceduresAP deptAP systemPO systemSupplierRequisitionerBatch controlsAuthorisation rulesReporting guidelinesPosting controlsReconciliation proceduresPeriod end timetableAP deptAP systemPayment deviceAutho
21、rised personnelAPAP SystemHRAuthorisation proceduresSystem access controlsUp to datesupplierrecordsVouchers filedAP deptAP systemGL systemManagement ReportsEmployee joiners and leavers detailsMaintenance requestApproved vouchers ready to post to General LedgerVoucher details available on-lne to Fixe
22、d Assets and Project AccountingCancelled vouchers reversed out of AP and filedPayment details available on-line to cash managementPayment cancelled11PwC175b(1)Accounts Payable - Notes Maintain Supplier Details Best Practice FeaturesShared supplier database with Purchasing. Purchasing responsible for
23、 approving suppliers (having made the required checks), agreeing terms and conditions and maintaining general and purchasing related supplier details on the database, including payment terms. Accounts Payable responsible for maintaining all payment related supplier data, such as bank details, paymen
24、t method, payee name and address, payment contacts. Shared employee database with Human Resources. Employee details are maintained by Human Resources, but sufficient details must be held and maintained by Accounts Payable, to allow payment of expenses. Employee details required include payment metho
25、d, bank details, remittance address, payee name and employee cost centre. Accounts Payable should not have access to other confidential employee data.One payment address for each vendor. Where a vendor provides goods or services from a number of locations, the consolidation of the payment process no
26、t only reduces the number of payments necessary but also removes the potential need to reconcile a number of individual accounts.Centralise the vendor set-up capability in order to minimise the risk of unauthorised or duplicate vendors being set up more than once. From an audit point of view, the co
27、ntrol over vendor set up is also viewed as a critical activity which needs to be tightly controlled.Changes to supplier details are processed expeditiously.If, the vendor is also a customer, details are consistent in both databases.12PwC175b(1)Accounts Payable - Notes Maintain Supplier Details Inter
28、nal Control requirementsNew suppliers must be checked and approved by Purchasing in accordance with company policy. Similarly, Purchasing are responsible for processing any mergers, acquisitions or deletions. To enable efficient invoice payment processing and ensure segregation of duties, Accounts P
29、ayable are responsible for the maintenance of all payment related supplier data. In addition, authorisation for payments within Accounts Payable should be separate from the responsibility of maintaining supplier payment data and processing vouchers. Audit of changes to supplier payment details must
30、be possible.Key Performance IndicatorsTime taken to process supplier amendments.13PwC175b(1)Accounts Payable - Notes Process PaymentsBest Practice FeaturesUse of electronic banking systems for payments, thus minimising the need for manual intervention in the process.Centralisation of the payment pro
31、cessing in order to minimise the risk of making duplicate payments.Payments made no sooner than the due date in order to maximise cash flow benefits.Facility to suspend individual payments. The withholding of payment can be a powerful tool in ensuring that the vendor complies with any requirements a
32、sked of it.Avoid payments in cash. Apart from being costly to administer, the potential for fraud is greatly increased.14PwC175b(1)Accounts Payable - Notes Process PaymentsInternal Control requirementsPayment processing needs to be tightly controlled and totally segregated from vendor set-up and invoice processing activities.Key Performance IndicatorsNumber of payments per FTE. Number of overdue payments. Number of payments made too early. 15PwC175b(1)Accounts Payable - Notes Process PaymentsCost DriversThe following generate the costs for the processing of payments
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