剑桥商务英语期末考试题及答案

1、剑桥商务英语期末考试题及答案1. MEMOTo: Factory staffFrom: Factory ManagerDate: 19 November 2008Subject: Quality controlThe new system starts Monday week. Please read attached leaflet and contact me if there are any queries.What does the Factory Manager want the staff to do? A.Suggest additions to quality-control

2、instructions.B.Ask if they dont understand something.C.Contact him when the new system starts.2. Notice to RetailersOwing to production delays and unexpected demand, we regret that product No.AS/524B is out of stock. A.This product is currently unavailable.B.Manufacture of this product is discontinu

3、ed.C.The suppliers have temporarily withdrawn this product.3. The seminar is from 4:30 to 6: 00, with time allowed for questions from the audience.Refreshments are served at 6:00. A.The speaker will respond to questions if time allows.B.There will be time to ask questions during the seminar.C.It wil

4、l save time if questions are left until refreshments are served.4. Which arrangement is taking place at the time that was planned? A.the meetingB.the interviewC.the presentation5. Imtex called-their order isnt due until next month, but theyd like to pick samples up earlier if possible.Imtex wants to

5、A.postpone an arrangement.B.collect some items.C.change an order.6. 6.Add any comments to our proposal in pencil-these will then be discussed at the next committee meeting.The meeting will consider A.the companys plans for the future.B.the performance of the committee.C.suggested changes to a docume

6、nt.7. T0：AStaffCc：Subject：Regular customers will no longer be allowed a discount unless they buy in bulk. A.Discounts will be offered to regular customers on orders of any size.B.Established customers will only qualify for price reductions on large orders.C.Customers can continue to get a discount i

7、f they place orders frequently.8. TomArrange with printers for 3 cm logos to be increased in size by 10% on next brochure order.Tom must contact the printers to A.change a design detail.B.make arrangements for collection.C.request a greater quantity.9. BOOKSTORETo: Office Staff/Customer Orders Depar

8、tmentFrom: Ted Smith/Warehouse ManagerDue to stock relocation, orders already placed will not be dispatched between June 3 and June 10.A.Office staff will transfer to a new location on June 10.B.Warehouse workers should remove out-of-date stock by June 10.C.Customers have to wait until after June 10

9、 for recent orders.10. TRAINING COURSEQuestionnaires available from Information Desk. Please complete and hand in at Reception.R.HughesTraining ManagerTrainees are asked to leave completed forms A.at the information Desk.B.with the training ManagerC.with the Reception staff.11. In which department i

10、s Jane Crew working at the moment? A.SalesB.MarketingC.Administration12. Special Offer! Limited period only. 0% commission on foreign currency exchange. A.Commission is charged on some foreign currencies only.B.Customers can change limited amounts of money without paying commission.C.At present ther

11、e is no charge for changing foreign money.13. Business Latest Demand for office space in sharp decline due to a slowing economyClick here A.Companies may have to wait longer to find cheap offices to rent.B.The financial situation is affecting the commercial property market.C.Businesses are renting o

12、ut empty office space to help their falling profits.14. Office furniture direct frorfi the manufacturerFree delivery; 21-day money back guarantee; interest free ,loan 2-year guarantee A.Buyers will get a full refund if they are not satisfied.B.Customers must collect the furniture straight from the f

13、actory.C.Payment on the furniture has to be completed within two years.15. To receive our free business publications, complete and return the enclosed form for up to three titles per company. A.Each company may send for three publications.B.Companies may send in three articles for publication.C.Publ

14、ications are sent out on receipt of payment and form.16. ALL CLERICAL STAFFIn case of a problem with any office equipment, advise your Supervisor, who will call in the Technical Department if necessary.Members of the clerical staff are expected to A.deal with minor problems to their equipment.B.ask

15、their Supervisor to see to the problem.C.get help from the Technical Department.17. Product Self-adhesive labelsSize 63.538.1mmRef n0 01684583Color yellowLabels per sheet 21Sheets per pack l00Labels per pack 2,100The pack contains A.21 labels.B.100 labels.C.2, 100 labels.18. CADECO UK Cadeco HouseIn

16、dustrial Software Solutions Dawley BankAlan Ball TelfordTF3 6 HHHead of Technical Services Tel：01 952 998000Fax：01 952 998001Head Office CADECO USA BALBOA CYN SAN DIEGO CA 921 02Tel：858 300 4000 Fax;858 300 401 1Alan needs to discuss a technical problem with Head Office. Which number does he call? A

17、.019520998000B.858 300 4011C.858 300 400019. BillHave you spoken to Annie yet? I meant to, but forget. Sorry.Sarah A.Sarah wants Bill to phone Annie.B.Sarah has forgotten to phone Bill.C.Sarah wonders if Annie has phoned Bill yet.20. deliveryFree delivery for orders over $75.00 free; otherwise charg

18、ed at normal postal rates express delivery, $ 25.00 surcharge on all packages local delivery onlyYou will have to pay delivery charges onA.goods worth more than 75. 00B.goods sent express.C.goods sent overseas.21. Item 20 in this catalogue is withdrawn until further notice due to supply problems. A.

19、Item 20 is now discontinued.B.Item 20 has developed a fault.C.item 20 is unavailable at the moment.22. Looking for a top job? Contact Jobservices. com for a better CV. A.Jobservices. com will find you a better job, depending on your CV.B.Improve your CV with the help of Jobservices. comC.If your CV

20、is well presented, Jobservices. com will employ you.23. The London Centre for your meeting, product launch, special event Purpose-built roomsLatest presentation technologyFirst-class foodThis organization A.rents luxury office space.B.provides conference facilitiesC.markets other companies goods.24.

21、 FINE FOODSAgent required for nationwide distributionSome experience in food retail an advantage.Refrigerated van provided.Fine foods requires an agent toA.own a suitable vehicle for delivery.B.be a specialist in food distribution.C.deliver goods all over the country.25. 25、Staff should tell Jane Fe

22、llows A.how many people have enrolled for the course.B.if they are interested in doing the course.C.which of the courses they have decided to do.26. A.The ticket for the dinner is free.B.You must have ticket for the dinner.C.Tickets are now on sale.27. The Production Manager must find out A.who is p

23、acking the goods.B.which goods are damaged.C.how the goods are packed.28. Applicants for the above postA.need previous experience of this work.B.should be qualified already in this work.C.must be able to start work traightaway.29. A.The meeting is about something which affects only one departmentB.S

24、taff in all departments should attend the meeting.C.Finance will announce at the meeting which departments will relocate.30. 30、 A.The price on the item is the final selling price.B.Tax will be added to the item price at point of sale.C.The current promotional offer is free of tax.31. Notice to all

25、StaffConfirm your summer holiday dates with your department supervisor before entering them on the Holiday List.Holiday dates are confirmed once they have seenA.added to the Holiday List.B.checked with other staff in the department.C.agreed by your superior.32. Find it Accommodation AgencyWe can pro

26、vide:Bedsits, flats, housesFurnished or unfurnished long or short lets all areas within the Call 01825 5858This agency would be used by someone who wanted to A.rent a furnished apartment for a year.B.buy a house in the city.C.find hotel accommodation within the city33. Warning : Nibbletreat Biscuits

27、Packets of this product dated 01-30 June have been withdrawn for health reasons.For a refund, bring your receipt.You can get a refund ifA.you show your receipt.B.you return the biscuits to the store.C.the biscuits made you ill.34. Joe, the best route for your trip from London to Anchorage, with a st

28、opover in Ottawa is:Depart/ArriveLondon HRW-Ottawa 1500/1745Ottawa-Toronto 1400/1506Toronto-Vancouver 1600/1815Vancouver-Anchorage 2000/2230Joe will need to spend a night inA.Vancouver.B.Toronto.C.Ottawa.35. We enclose a stavmped and addressed envelope for your reply.This means A.enclose a stamped a

29、nd addressed envelope with your reply.B.send your reply in the enclosed envelop.C.there is no need to enclose a reply.36. Company staff are reminded that no documents may be taken from the filing room without the permission of the librarian. A.You must ask the librarian if you want to take documents

30、 out of the filing room.B.No one is allowed to take documents out of the filing room.C.The librarian needs permission to take documents out of the filing room.37. STANWAY FERRIES CAR STORAGESituated near the ferry terminal$6.50 per day for first 15 days.then$3.O0 per dayCar cleaning service availabl

31、eReservations：Tel 088888 555Email stanwaytlmenet.coBooking online 37、 This company allows people to A.get a free ride to the terminal.B.have their car serviced.C.leave their car close to the terminal.38. PARKING RESERVED FOR STAFF ONLY VISITORS USE PUBLIC CAR PARK IN BEWlCK ROAD (LEFT AT THE END OF

32、THE BUILDING)Visitors should park their carsA.at the end of the building.B.in Bewick Road.C.behind the building.39. Marissa Robin from Robins Cafe phoned you. They say they have not received Invoice ER213. Can you get back to him ASAP.CarminaWhat is Robins problem regarding Invoice ER213?A.He has no

33、 record of it.B.His company is late sending it.C.He needs to talk to Carmina about it.40. 10% discount if you pay your bill within 30 days of receiving goods.To get the discount, you mustA.receive the goods within thirty days.B.deliver the goods within thirty days.C.pay for the goods within thirty d

34、ays.41. Customer NoticeWe can supply three-drawer filing cabinets immediately. Two-drawer models, on the other hand are currently on order.A.We can no longer sell two-drawer filing cabinets.B.Our supplier of filing cabinets has gone out of business.C.We are not fully stocked with filing cabinets at

35、present.42. ANNUAL DINNERStaff: free Guests: 10 (max. 1 guest per employee) Limited places available _ BOOK NOW!Staff who wish to attend the dinner A.are allowed to invite only one person each.B.must book today if they want to invite a friend.C.have to pay 10 each for themselves and their partner.43

36、. Managers should inform Personnel which staff A.have received training.B.are in need of training.C.will supervise training.44. Please contact EXT.8286. since you want to a different directory. It means A.If you want information about numbers that have changed, contact Ext. 8286.B.If any information

37、 in this directory is incorrect, contact Ext. 8286.C.If you need a different directory, contact Ext. 8286.45. For financial reasons, employees traveling to the USA will fly overnight to Balti are rather than Washington.Employees flying to the USA willA.no longer land in Washington.B.arrive late at n

38、ight.C.be Given economv class seats.46. For all personal calls except emergencies, please use pay phone in Reception. A.Staff may use office phones in case of emergencyB.Emergency calls must be made on the payphoneC.Reception deals with emergency calls47. Photocopiers Pages per minute Input tray Cop

39、t timeAL-104512 250 sheets 9.6sD135 14 150 sheets 10.5sD155x 19 400 sheets 8.4sWhich is the fastest photocopier? A.AL-1045B.D135C.D155x48. To:Dalmain Shipping CoRe our phone conversation: if your company doesnt deliver within seven days, we shall get the goods from a different supplier.This means th

40、at Dalmain Shopping Co mustA.get the goods from another company.B.phone to confirm when the goods will be delivered.C.deliver the goods on time or lose the order,49. Diary for Ms Caroline CarterMon 17 Visit to port facilities Mon 10 Flight LisboRio，transfer to hotelTues 11 Meeting with Sr Ribeiro Tu

41、es 18 Meeting with Sr RibeiroWed 12 Factory visits Wed 19 Flight RioLisboThurs 13 Transfer by car to AmanhaFri.14 Board meetingSat 15 Free daySun 16 Free dayExcluding travel, on how many days is Caroline working?A.5B.6C.850. To: DebbieFrom: ArturoTime: 09:20Re: Phone call from Bob PartridgeMr Partri

42、dge is held up in heavy traffic, cant make the 10:30 meeting. Can you reschedule to 11:30? Please phone himon his mobile 555 1478.Bob Partridge wants toA.phone Debbie on his phone.B.change the time of the meeting.C.speak to Arturo.51. Please stand clear of the doors A.The doors are not in use.B.Dont

43、 wait in front of the doors.C.Please use other doors.52. Admission: ADULTS 20p, CHILDREN FREE. A. Children will be free.B. All people have to pay 20 pence to get in.C. Children dont have to pay adults to get out.53. 26/6-11 am URGENT MESSAGE FOR JENNIFER RUSSELL YOUR FUGHT TO ISTANBUL TOMORROW IS NO

44、W POSTPONED TO 06.15 - 28/6.When will Mrs Russell fly to Istanbul? A 26 JuneB.27 JuneC.28 June54. We are carrying out market research in the western region from the 15th to the 19th. A . We have done the research in the western region.B . We havent done the research in the western region yet.C . We

45、have decided not to do research in the western region.55. Office Stand Required Experience essential. Full training given(leading to recognised qualifications) Applicants must have A . relevant qualificationsB . previous experienceC . recognised training56. MEMO To: Factory staff From: Factory Manag

46、er Date: 19 November 2008 Subject: Quality control The new system starts Monday week. Please read attached leaflet and contact me if there are any queries. What does the Factory Manager want the staff to do? A . Suggest additions to quality-control instructions.B . Ask if they dont understand someth

47、ing.C . Contact him when the new system starts.57. Great Wall Express Type of Cuisines: Fast Food, Chinese Prices: $5 and under; no alcohol served; smoking; street parking and own parking lot. A . Great Wall Express serves fast food and Chinese food.B . Customers cant smoke and park their car.C . Wi

48、ne is offered at a rather cheap price.58. Maria, Enclosed is the schedule for this years training days. If you cant manage any of them, contact John. What should Maria do? A . Notify John of the training days she might miss.B . Inform John about the schedule for his training days.C . Ask John how to

49、 arrange her training schedule.59. BEFOR SALE Large building with huge floor area Not divided into smaller units Quiet surroundings and small car park Electricity but no running water The property advertised would be suitable for . A . a block of officeB . a shopping mallC . a warehouse60. If any pr

50、oblem occurs, contact your nearest Sorry dealer. Whenever something goes wrong. A . call the local maintenance engineerB . contact the seller closest to youC . repair it yourself61. Permanent secretary required for established team working on major new project. -Own office -Flexible hours Call: 0572

51、234754 The new secretary will A . share an office with other team members.B . work with people who know each other.C . receive a short-term temporary contract.62. Send $ 30 for catalog. Refundable against purchase. A . $ 30 will be returned if you buy the product.B . Customers should pay $ 30 for th

52、e catalog.C . The money can not be taken back.63. Customer Help Line Ring us any day, 8:30 am 5:30 pm.First 10 minutes free, then calls charged at local rates.The cost of calls depends on . A . what time of day it is.B . how long they last.C . where the caller lives.64. Sales were good but distribut

53、ion problems led to a slight drop in profits.The company had problems with . A . producing enough goods.B . delivering enough goods.C . selling enough goods.65. Annual Leave There will be 30 days paid annual leave plus 10 days public and privilege holidays. The employees are entitled to . A.20 paid

54、holidays each year.B.30 paid holidays each year.C.40 paid holidays each year.66. VP50 PROJECTOR Details of retailers available on To arrange demonstration, ring your nearest stockist. A . Customers can purchase a VP50 projector from a sales outlet online.B . Customers can view how the VP50 projector

55、 works on their PC.C . Customers can use the internet to see where VP50 projectors are sold.67. A discount of 1 percent is offered for payment within 30 days, and 0.5 percent for payment within 60 days. A . If customers pay within 30 days, they will save more money.B . The company does not permit a

56、discount for payment within 50 days.C . Customers will not save any money by paying immediately after purchasing.68. Amsterdam - New York Twice Weekly Comfortable by Airbus-310 in First, Business or Economy Class . A . There are one flight every two weeks.B . Two kinds of classes are available.C . T

57、here are two flights every week.69. Payment on the above order is now overdue. A.The order is not paidB.The order is not placed.C.The order is delayed.70. As the number of participants has increased from 60 to 98, we wonder if we can use Lecture Hall A as B will be too small. A . Fewer people will a

58、ttend the meeting.B . Lecture Hall B has been occupied.C . The meeting will be held in Lecture Hall A71. Applicants are required to have two GCSEs at grade C or above (or equivalent) including English Language and preferably some experience in administration. Candidates must have A . two GCSEs.B . r

59、elated experience.C . an English language certificate.72. TRANSFER: To transfer from one training program to another, you must notify The Grantsmanship Center at least five working days before the original program. There is a $50 fee per transfer, and no more than two transfers will be accepted. A .

60、 There is no fee for the first transfer.B . You have to pay for the transfer.C . More money is charged for the second transfer.73. Our highly trained unemployment insurance specialists are available 9:00-20:00 Monday to Friday & 10:00-18:00 Saturday. Online quotes available 24/7. A . The information