南开大学22年春学期《饭店业人力资源管理（一）（二）（EI双语）》在线作业-00001

1、-本页为预览页PAGE8-本页为预览页-本页为预览页22春学期（高起本：1509、1603、1609、1703）饭店业人力资源管理（一）（二）（EI双语）在线作业-00001第1题. Herzbergs Two-Factor Theory classifies human needs into only two types. Which of the following is an example of one of Herzbergs hygiene factors?选项A：salary选项B：achievement选项C：recognition选项D：opportunity to adva

2、nce参考答案：A第2题. 把工作细分成最小构成部分,然后评价每一个部分的工作是如何进行的,亦称作“时间动作分析法”的方法是( )。选项A：工作扩大化选项B：工作丰富化选项C：工作简化选项D：工作轮换参考答案：C第3题. 通过增加要求不同技能的任务改进工作构成,亦称为“纵向工作扩张”的方法是 ( )。选项A：工作扩大化选项B：工作丰富化选项C：工作简化选项D：工作轮换参考答案：B第4题. 不同于远期校标效度和即期校标效度的预测方法,内容效度衡量方法是听取专家意见,下面哪个不属于内容效度衡量方法的步骤 ( )?选项A：完全工作分析选项B：设计测试选项C：有专家审查测试内容选项D：有人力资源部门对

3、测试内容进行修改参考答案：D第5题. All of the following are arguments in favor of social responsibility except:选项A：It is cheaper to prevent problems than to cure them.选项B：Societal improvement is good for business.选项C：Results of social action are difficult to measure in terms of the bottom line.选项D：Corporate action

4、to cure social problems makes some government regulation of corporate activity unnecessary.参考答案：C第6题. 根据各部门经理的预测估计在未来一个阶段会需要员工数量,一种单凭直觉的预测方法是( )。选项A：自下而上的预测选项B：自上而下的预测选项C：趋势分析选项D：劳动力需求清单参考答案：A第7题. Unions and company managers typically do their best to resolve grievances before arbitration becomes ne

5、cessary. Arbitration is the last resort, primarily because:选项A：arbitration usually involves the company president for the first time in the process.选项B：in arbitration, a union official typically presents the written grievance to the company president and they discuss it.选项C：neither side generally li

6、kes the final result.选项D：arbitration costs both the union and the company a lot of money and time.参考答案：D第8题. Which of the following statements about fixed and variable labor expenses is false?选项A：An unexpected increase in business volume will increase fixed labor expenses.选项B：Managers have more cont

7、rol over variable labor expenses than they do over fixed labor expenses.选项C：Staffing guides are useful tools for controlling variable labor expenses.选项D：Fixed labor expenses are costs associated with the minimum number of employees needed to operate a business.参考答案：A第9题. 在一定时间内员工完成的工作量是( )。选项A：生产率标准

8、选项B：业绩标准选项C：劳动预测选项D：生产率参考答案：D第10题. A property-wide memo is issued declaring that employees are not to make any personal calls while on company time. When a food and beverage department employee is later caught doing just this, his supervisor disciplines him. The employee appeals to the general manag

9、er, and the general manager overrules the F利用员工的推荐信息。选项A：对选项B：错参考答案：A第11题. Managers have more control over variable labor expenses than they do over fixed labor expenses.选项A：对选项B：错参考答案：A第12题. 社交化过程通常包括两个阶段:(1)欢迎活动;(2)了解组织的历史、价值和目标。选项A：对选项B：错参考答案：B第13题. The degree of change associated with a position

10、 determines how often a job is analyzed.选项A：对选项B：错参考答案：A第14题. 管理人员需要了解应聘者的态度主要有两个原因:一、管理人员可以从应聘者那里了解其他招聘工作人员的作用;二、管理人员自己可能曾是或将会是应聘者之一。选项A：对选项B：错参考答案：A第15题. 在人力资源信息系统中,个人资料不应包括有关个人婚姻状况的信息。选项A：对选项B：错参考答案：B第16题. The frequency of job analysis depends primarily on the skill levels associated with the pos

11、ition.选项A：对选项B：错参考答案：B第17题. 一个饭店选择员工的方法决定了选择过程的长度,很多饭店用其中最常用的两种方法:多重障碍战略和补偿战略。选项A：对选项B：错参考答案：A第18题. Herzbergs Two-Factor Theory classifies human needs into only two types. Recognition is an example of one of Herzbergs hygiene factors选项A：对选项B：错参考答案：B第19题. 一般申请表和个人情况介绍表提供的情况是可以证实的,而加权申请表所提供的信息是无法证实的。选

12、项A：对选项B：错参考答案：B第20题. 职业分析问卷(PAQ)是一种可以将要素量化的结构性问卷,由从事这项工作的员工填写,并由工作分析员对结果进行分析。选项A：对选项B：错参考答案：A第21题. 面试根据面试人的面试尺度可以分为3类:非机构性面试、半结构性面试和结构性面试。选项A：对选项B：错参考答案：A第22题. 所谓反向影响指的是关注公平就业机会这个法律体系的设置对以往雇佣行为的逆向作用。选项A：对选项B：错参考答案：A第23题. The labor force of an organization can be broken down into two main categories: permanent employees and alternative employees.选项A：对选项B：错参考答案：A第24题. Forcing older employees to retire or move to less desirable positions does not belong to age discrimination.选项A：对选项B：错参考答案：B第25题. 技能清单、更换和接替图表都能简化内部招聘,而且经理可以通过内部招聘了解谁有能接受新的岗位,谁有意向做新的工作。选项A：对选项B：错参考答案：A第26题. 有差异的效果指雇主虽无意歧视,但事实上造成