饭店实用英语（第三版）Unit One

1、Unit OneWords & Phrasespremise n.经营场址accommodate v.供应，供给lodging n.住处，寄宿inn n.客栈dwelling n.住处inn keeping n.客栈经营cater to供应，迎合concede v.承认，退让tavern n.酒馆shelter n.住处，庇护所plumbing n.管道配置motel n.汽车旅馆Words & Phrasesoutgrowth n.副产品，派生物attributable adj.可归咎于，可归功于boom n.兴盛，繁荣resort n.度假地，度假旅馆resort to求助于，采取conv

2、ention n.会议function n.功能，礼仪活动capacity n.容量，接受能力remainder n.剩余物innovation n.创新necessitate v.需要clientele n.客户Words & Phrasestransient n.暂时、临时、短期住客resident adj.常住的spa n.温泉，矿泉疗养budget adj.资金少的，预算少的backpacker n.背包旅游者rating n.等级制度internship n.实习operational adj.经营的，运作的managerial adj.管理的laundry n.洗衣店epicure

3、an adj.享乐主义的cuisine n.饮食，菜系Words & Phrasesarcade n.拱廊，拱廊式建筑shopping arcade商场niche n.合适的位置orientation n.工作环境介绍，熟悉环境ethics n.道德规范integrity n.诚实，完整grass roots adj.基层的courtesy n.politeness,graciousness礼貌，礼节efficiency n.效率motto n.座右铭，格言slang n.俚语，行话coarse adj.粗俗的Words & Phrasesposture n.姿势，状态hygiene n.卫生

4、grooming n.外表修饰alert adj.机警的well trimmed adj.整洁的well pressed adj.熨烫的，笔挺的in good repair状况良好的put off 推迟have access to可以得到，可以接触be related to 与有关on the premises在饭店off the premises在饭店以外的地方Words & Phrasesappeal to 对有吸引力convert to 转变为on.basis根据fall into.group属于一类classify into分成room capacities客房接待能力swear wo

5、rds粗话refer to as称为medium of exchange交换媒介controlling department财务部Notes1.tavern:in modern usage,a place that serves alcoholic drinks.Formerly,it was an alternate term for an inn.2.caravansary:a place where caravans could stop for the night and obtain food and shelter for people and animals.They were

6、located along the trade routes of the Orient.3.motel:a shortened form for motor hotel.A motel provides accommodations for the traveler and a parking space for his or her automobile.4.convention:a meeting of a business or professional group for the purpose of exchanging information,electing officers,

7、and discussing and frequently voting on proposals for rule changes in the organization.Notes5.resort:a place or area to which people travel for recreational purposes;a type of hotel that has a variety of outdoor activities for the guests.6.bellman:bellboy,bellhop,a hotel employee who takes guests to

8、 their rooms,carries luggage,etc.7.PA cleaner:public area cleaner.8.orientation:此处指人力资源部对新进员工或实习生进行的入店指导。9.front of the house:services and functions of a hotel that involve management,the front desk,accounting,baggage handling,and so on.10.back of the house:services and functions of a hotel that inv

9、olve housekeeping,engineering,maintenance,food and beverage service,and so on.Notes11.MICE:a shortened from for meeting,incentive,conference,and exhibition.12.YMCA:Young Mens Christian Association.13.VIP:very important person.14.PR:public relations,activities to gain and hold the good will of people

10、 in the local community or of others who may help to bring convention business to the hotel.15.the Industrial Revolution:the development of machines and industry that took place in Europe in the late 18th and early 19th centuries,and brought great social changes. 工业革命。16.Elsworth M.Statler (18631928):the father of the modern hotel industry,whose famous creed is “guests are always right.”Notes17.the Grand V