rpo(招聘流程外包) 解析

OverviewonGlobalRPOConsultationServicesPreparedbyHansenZhu“GlobalRecruitmentSolutions,AppliedLocally〞

Sharinginformation,knowledgeandexperienceforthebenefitofclients,candidatesandcolleaguesWORKFORCEPLANNING

BuildingaBetterWorkforce

DeliverStrategyThinkingControllingOperationCosts

Stakeholder’spointsGlobalHead-RegionalHead-HiringManager-HRManager-Recruiter-Procurement-CaseStudyAEuropebasedAutomotivePartsCompanyRelocationofitsGlobalITSupportCenterBusinessImpactHeadcountPlan(bytimeline)CostIssuesCostperhire,timeperhire,dedicatedrecruiter,stakeholderengagement,etc.MainChallengesTalentpoolInternalrecruiter’sexperienceTimelineCostbudget,etc.RECOURSESOVERVIEW

InternalRecoursesInternalRecruiterTalentbaseJobpostingRecruitmentAdsInternalReferralInternalTransfer…ExternalRecoursesVendorsMainlyRecourseDistributionMID/SR.BASICLEVELSearchFirms“BIG5〞Manpower,Adecco,etc.BoutiqueFirmsStaffingAgenciesFESCO,CiiC,etc.LocalAgenciesATTRACTION&BRANDINGCompanyReputation

e.g.,somemostfamousFortune500Co.,IndustrySpecialties(e.g.,Product,Technology,Innovation)CareerPanizationgoals

e.g.,role,skills,locationCompensation&Benefit(e.g.,salary,allowance,bonus,etc.)

BiddingwarsoverspecializedtalentWorkConnection

HiringManager’simpression-capability,style,leadership,background,etc.Interview

ArrangementMostChannels…SocialMediaOfficialSitesCampusActivitiesCharityCOMPETENCYBENCHMARKInsidetheOrganization

KeyCompetencyDefinition

-DecisionMaker -Compliancewithdifferentstakeholders -IftheKeyCompetencyModelisreasonableLookattheBenchmark -Realitygapbetweencompetencymodelandsalaryexpectation -Currenttalentpoolundertherequest:especiallyforsomespecializedroles

Keywords–Relocation,AimedCompanies,RequestAdjustment,Postpone,Internal Transfer,etc.

-Potentialvendor’ssituation:talentbase,servicefee,sourcingcapability,cycletime,etc.SalesEngineerSalesDirectorHRSalesManagerANTALRPO’sRole–onbehalfofClientHR Actasabusinesspartnerwithclient’shiringmission

-Pre-Search:

Evaluation-KeyCompetencyDefinition,Implementationarrangement;

MarketSearch-Salary

Intelligence,Availablecandidates,etc.DueDiligence-Internalrecoursereview,experimentdeal,etc.

-InSearch:CommunicationProcessConduct;StakeholderEngagement;Change Management

-After-Search:Reviewandsubmitthereport(bytimeline)RECRUITMENTPROCESSAseamlessProcessinleadtimeAlignwithbusinessstrategyEffectiveengagementofvaryingstakeholdersDefine&DiscoveryDeployDesign&DevelopDeliveryContinuousImprovementPre-ImplementationImplementationPast-ImplementationVENDORMANAGEMENTInternalReviewPre-Cooperation Performancerecords,ServiceFeeNegotiation,Commitment,ReferenceCheck,etc.

In-CooperationUpdatesbytimeline,Communicationfeedback,ChangeManagement(internalrecruiterengagement,addnewvendors,changevendors,etc.)

Past-Cooperation

PerformanceReview(KPI),HeadcountPlanningCheck,etc.

Actions:

Renew,stop,inactive.

ANTALRPO’sRole Pre-Implementation Evaluationonvendors’capabilityandscalability-specialties,availablerecourses,etc. Duediligence-costanalysis,referencecheck,potentialvendorcheck,etc.

InImplementation

Contactwindow-stakeholderengagement,onbehalfofHR,vendordistribution…Periodicreview-processtracking,changemanagement,communicationmaintenance…Rolesplayed:directhires,proactivesearch,vendorassignment.

Past-ImplementationPerformancereview,talentpoolconsolidation,processtrackingrecords,vendorlist proposal…KPI&QAKeyPerformanceIndicators(KPI).,timetohirequalityofcandidateshiringmanagersurveyscandidatesurveyspercentageofthirdpartyrecruits

costperhire(includinginternalmoney,externalfeesandhumancapitalcost)

…MissionofKPI&QAManagement-Candidatesuccessfuldelivery-Refineprocess&selectrecourses-Enablethecompanytoleveragespecializedexpertise,etc.QualityAssurance(QA)StrategicrecruitmentalignwithbusinessplansSufficientresearchandevaluationEngagementwithlinefunctionandinternalprocessCAPABILITY&AVALIABILITYCapabilityOverview–EffectiverecruitmentinademandingindustryTraditionalsearchfirmsConsultantbackgroundCommitmenttoClient(e.g.,implementationleadtime, guaranteeperiod, servicefee,etc.)InternaltalentpoolSourcingCapability(byperiodicfeedback)AddedexpectationincurrentmarketUnderstandofbusinesscultureandneedsCommunicationwithvaryingstakeholdersNeedsclarification,expectationmanagement,debriefing,review,etc.Processmanagement&improvementProcessdesign,variouschannelmanagement,changemanagement,etc.BenchmarkinsightsharingindemandingfieldsAvailabilityOverview,especiallyforvolumerecruitsProductivity-recruitmentvolume,de