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湖南省高等职业院校学生专业技能考核题库商务英语岗位关键技能:模块一:商务英语谈判模块试题编号:H1-16项目名称:保险条款谈判一、任务描述(一)注意事项1、所有考试项目均为机上操作;2、开考后,考生必须打开所抽取题号对应旳文献夹,并将文献夹中旳答卷重命名为“原文献名+工位号”;3、考试期间假如碰到问题请及时找监考老师,不得私自更换电脑;4、考试过程中以及考试结束后,考生不得随意关闭电脑或重启电脑,否则导致数据丢失由考生本人负责。(二)考试规定1、保险条款谈判对话设计理解谈判双方背景,熟悉外贸业务流程和专业术语,灵活运用谈判方略,合理补全谈判对话,语言体现到位,交流畅通,环节紧凑;2、保险条款谈判函电撰写理解命题规定,确定函电性质;函电格式对旳,字数达标;体现流畅,文字通顺,逻辑合理。(三)考试资料1.出口方基本状况CompanyBROADAirQualityTechnologyGroupUrl/OfficeAddressYuandaTownYuanda3rdroad,ChangshaZipcode
410138Phone086-Fax086-E-mail2.进口方基本状况CompanyGalaxyRefrigerationPrivateLimitedCo.Url/
OfficeAddressNo.D-8,ShantiKunj,NearChurch,VasantKunjNewDelhi,Phone+(91)-(11)-26130435Fax+(91)-(11)-26130436E-mail,3.出口方信息BROADAirQualityTechnologyGroupisanenterprisebasedonthevisionofuniquetechnologiesandphilosophyofpreservinglife.AllBROADproductsandserviceshaveessentiallyoptimizedhumanlifeandtheenvironmentoftheearth.BROADAirConditioningEquipmentCo.Ltd.suppliesno-electriccentralairconditioningpoweredbynaturalgasandwasteheataswellaspackagedwaterdistributionsystem. BROADEnergyUtilizationCo.Lvidesenergymanagementcontractservice,districtcooling-heating-powersystem(CHP)investment,buildingandoperation. BROADSustainableBuildingTechnologyCo.Lvidesfactory-madesustainablebuildingwithlevel9earthquakeresistances,with6timesmaterialless,5-timeenergyefficient,and20timesairpurification. BROADAirQualityTechnologyGroupheadquarteredinChangsha,CompanyDevelopmentPath OnJune5,1988,usingUSD3,000thecompanywasregisteredinChenzhou, In1992,thecompanyrelocatedtoChangshatostartproducinglargescalenon-electriccentralairconditioningchillersandequipment. In1998thecompany’snon-electricairconditionersenteredintotheinternationalmarket. In1999thecompanybeganproducingpackagedcentralairconditioningsystems. Inthecompanybeganproducingairqualityproducts,whicharenowsoldinmorethan60countriesaroundtheworld.Products ThecompletesetofCentralAirConditioningEquipment(Includinghotwater,toautomateabuilding)Services AfterSalesService,TrusteeshipService,EMC(EngineeringDesignConsulting)Value Healthy,EnergyEfficient,CostSaving CommentsfromPremierWenJiabao “BROADnon-electricairconditioningistheCircularEconomy.” BROADisnotacommoncompanywhichhasmadeaspecialcontributiontothecountry.(四)抽考试题Section=2\*ROMANI外贸业务谈判 (30%)Directions:Youarerequiredtocompleteanegotiationbasedonthefollowingsituationwithatleast100words. Situation:DavidBush(theimporter),PurchasingManagerofGalaxyRefrigerationPrivateLimitedvisitsyou(LiuDongmei),traderepresentativeofBROADAirQualityTechnologyGroup.YouarediscussingtheinsuranceaboutWPA,theRiskofBreakage,andsoon.Youarerequiredtofinishthefollowingtasks:----Extendgreetingsandofferhelp;----Showyourwillingnessandaskiftherearequestions;----ConsiderWPA(basingonCIF);----Giveapositiveanswer,butrefusetobearextrapremium;----Statetheprocedureforclaim(Provideasurveyreportandclaimafterthearrivaloftheconsignment);----Statetheperiodfortheclaim(within60daysafterthearrivalofthegoods);----Informyourusualpracticeforinsurancevalue(110%)andcannotbearextrapremium;----Expressyourwillingnessofcooperation.A:DavidBush(theimporter)B:You(theexporter)A:Goodmorning,Mr.Liu.B:Goodmorning,MrDavid..A:Lasttimewediscussedthetermsofpayment.Shallwetalkaboutthetermsofinsurancetoday?B:Yes,Doyouhavequestiontoaskforus?.A:Yes.I’dliketoknowwhatkindofinsurancecoverageyouhaveinmindforthegoodsweordered.B:WewillconsiderWPAbutyourordergoodsarebasingonCIF.A:CouldyoucovertheRiskofBreakageforus?B:Iamsorrytosaythatwecannotbearextrapremium,becausethepremiumispaidbybuyer.A:Isee.Bytheway,intheeventoflossofordamagetomygoods,whatistheprocedureforfilingaclaim?B:Wewillprovideasurveyreportandclaimafterthearrivaloftheconsignment.A:Howlongistheavailabilityperiodtoclaim?BWithin60daysafterthearrivalofthegoods.A:That’sunderstood.Onemorethinghere,we’dliketohavethegoodsinsuredfor130%oftheinvoicevalue.Canthatbearranged?B:Ourusualpracticeforinsurancepolicyfor110%ofinvoicevalueandcannotbearextrapremium;.A:Youcanrestassuredthatwe’llpayfortheextrapremiumabove110%oftheinvoicevalue.B:NoProblem,Wehopewecanestablishagoodbusinessrelationwithyou..A:Ihopeso.SectionII 外贸英语函电撰写 (30%)Directions:Youarerequiredtowritealetterbasedonthefollowingsituationwithatleast120words.(Note:Yourlettershouldadoptthemodified-blockstyle.)Situation:AsasalesrepresentativeofBROADAirQualityTechnologyGroup,youaregoingtowritetoaclientofGalaxyRefrigerationPrivateLimitedCo.tointroducetheinsurancetermsforXVacuumBoiler.(Formoreinformationaboutthetwoparties,pleaserefertothebackgroundinformationgivenabove.)Thefollowingaspectsshouldbeincludedintheletter:Indicatetheinsideaddressesofthesender,thereceiver,thedate,thecomplimentarycloseandthesignature;IndicatetheL/CNo.,valueandissuingbank;Showregretforthebuyer’srequestforcoveringTPNDandSRCCinadditiontoFPAandWarRisk;Emphasizethattheadditionalinsurancetermswerenotagreeduponbybothparties;Statetheusualpracticeofthesellerforthenatureofthecontractedgoodsandexplainthereason;Agreeto
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