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HIGH-LEVELSTRUCTUREOFTHEINTERVIEWIntroductionsQuestionstothecandidatePresentingthejobPresentingtheorganisation/companyCandidate’squestionsConclusion---------------------------------------------------------------------------------------------IntroductionsInterviewer’snameandpositiontitleTellthecandidatethestructureoftheinterview(i.e.thataftertheintroductionsyouwillstarttoaskquestions,thenyou’llpresentthecompanyandthejobandattheendthecandidatecanaskhis/herquestions)----------------------------------------------------------------------------------------------QuestionstothecandidatePreviousworkexperience(responsibilities,tasks,whythecandidatehaschangedjobs/companies),motivation,goals,personalityWorkExperience:Responsibilitiesatdifferentcompanies,whattypesofcompanies(Chineseorforeign),reasonsforchangingjobs/companies?Whyareyouleavingyourcurrentcompany?Whatareyourresponsibleforinyourcurrentjob?Who(=positiontitle)doyoureportto?Describetheday-to-daydemandsofyourpresentjob.Whatpartsdoyouenjoythemostandwhatpartsdoyoufindtheleastinteresting?Whatpreviousjobwasthemostsatisfyingandwhy?Providespecificexamplesofwhatmadethejobsatisfying.Whatpreviousjobwasthemostfrustratingandwhy?Providespecificexamplesandwhatyoudidaboutthesituation.HaveyouhadtouseEnglishinpreviousjobs?Motivationforthejob:Inyoursearchforemployment,whatarethetop3thingsyouarelookingfor?Whyareyouinterestedinthisposition? ----------------------------------------------------------------Inthefollowingquestions,lookforthesethingsinthecandidates’answers:AdescriptionofaspecificsituationThetasksthatneededtobedoneTheactions/hetookTheresultsi.e.whathappenedTherearelotsofquestionslistedundereachthemeorcompetence,pleasepicktheoneswhichappealtoyou,youonlyneedtoaskabout1-3questionsperthemeorcompetence.Fortechnicalcompetencies,Iexpectyou’llhavenodifficultycomingupwiththerightquestions.TechnicalcompetencequestionsForexample:Whatequipmentareyoutrainedtooperate?Howdoyouuseittoaccomplishyourjob?Explainthesafetyprecautionsyouusewhenyouareoperatingtheequipment.Motivation(Whatmotivatesthecandidateingeneral):Whatgoals,includingcareergoals,haveyousetforyourlife?Howwouldyoudefine“success”foryourcareer?Attheendofyourworklife,whatmusthavebeenpresentforyoutofeelasifyouhadasuccessfulcareer?Observingyourcoworkers,inyourcurrentorapastjob,describewhatmotivatedtheirbestperformanceWhat,inyourexperience,motivatesyourbest,mostsuccessfulperformance?Canyougiveusanexampleofthismotivationinactionintheworkplace?Whatroledoesyourmanagerorsupervisorplayinyourpersonalmotivationatwork?Describetheactionsandbehaviorsofyourmanagerorsupervisorthatyourespondtomosteffectively?Takingownership&showinginitiative:Givemeanexampleofwhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone.Givemeexamplesofprojects/tasksyoustartedonyourown.Givesomeinstancesinwhichyouanticipatedproblemsandwereabletoinfluenceanewdirection.Gettingthejobdonesometimesrequirespersistenceinthefaceofobstacles,suchastimedemandsandshiftingpriorities.Tellmeaboutatimewhenyouwereverypersistentinordertoachievegoals.Bespecific.Whatkindofoversightandinteractionwouldyouridealbossprovide?Positiveattitude/problemsolving:Describeacomplexproblemyouhadtosolveandwalkmethroughyourthinkingasyousolvedit.Tellmeaboutacreativesolutionyoudevelopedforachallengingsituationorproblem.Describeasituationinwhichyouaspiredtoreachagoal.Whatobstaclesdidyouconfrontalongtheway?Whatdidyoudotoovercomethem?Describeformetheworstdayyoueverhadatworkandhowyoucopedwithit.Whatwouldyouhavedonedifferentlyknowingwhatyouknownow?Describeasituationinwhichyouhadsomedifficultiesinachievingdesiredresults.Howdidyousucceed?Whatisamajorobstacleyouhavehadtoovercomeinthepast12months?Describeasituationwhereyouhadinadequateresourcestoaccomplishyourobjectivesandhowyouovercamethedeficienciestosucceedanyway.Tellmeaboutanyexperienceyouhavehadturningaproblemintoasuccess.Handlingchange/difficulties:Whatisthemoststressfulsituationyouhavehandledandwhatwastheoutcome?Whatdoyoudowhenprioritieschangequickly?Giveoneexampleofwhenthishappened.Whatdoyoudowhenyouarefacedwithanobstacletoanimportantproject?Giveanexample.Describeasituationinwhichyouworkedaspartofateambutyourteamfailedtoaccomplishthegoalontimeandwithinbudget.Whatwasyourrole?Whatdidyoulearn?Describeatimeinwhichyouhadtoadjustquicklytochangesoverwhichyouhadnocontrol.Whatwastheimpactofthechangeonyou?Onyourworkorproject?Communicationsskills:Whatchallengeshaveoccurredwhileyouwerecoordinatingworkwithotherunits,departments,and/ordivisions?Tellusaboutthemostdifficultorfrustratingindividualthatyou'veeverhadtoworkwith,andhowyoumanagedtoworkwiththem.Rateyourcommunicationskillsonascaleof1to10with10representingexcellentcommunicationskills.Givemethreeexamplesfromyourpastworkexperiencesthatdemonstratetheselectednumberisaccurate.Tellmeaboutatimewhenyouhadtoworkcloselywithacoworkerwhomyoudislikedorwithwhomyouhadtroubleworking.Whatdidyoudotomaketherelationshipworksoyoucouldsucceedforyourcompany?Describeaconflictyouwereinvolvedinatwork.Howdidyouresolvetheconflict?Whathappenednextwiththatcoworkerorteam?Whatarethreeexamplesofthekindsofbehaviors,actions,orattitudesyouaremostlikelytoconflictwithatwork?Canyougivemeanexampleofasituationyouaddressedinthepast?Howwasitresolved?Whatarethethreemostimportantfactorsthatmakeyouaneffective,valuedcoworkerinyourcurrentjob?Whatwouldyoursupervisorsayarethethreemostimportantfactors?Whenyouhaveenteredanewworkplaceinthepast,describehowyouhavegoneaboutmeetinganddevelopingrelationshipswithyournewcoworkers,supervisors,andreportingstaff.Whatstepsdoyoutaketoinsureadequateunderstandingofinformationbydifferentaudienceswhenyouarecommunicating?Givethreeexamplesofincidentswhenyoucommunicatedinformationtosomeoneinaworksettingands/heremarkedthattheydidnotunderstandit.Whatstepsdidyoutaketocorrectthesituation?Abilitytolearn:Tellusaboutarecentjoborexperiencethatyouwoulddescribeasareallearningexperience?Whatdidyoulearnfromthejoborexperience?Howdoyoustayabreastofnewmethodsandtechnologiesandapplythemtoyourjob?Describeaperiodwhenyouattendedatrainingsessiontolearnanewskillandthenapplieditinyourwork.Howlongdidittaketobecomeproficient?Whatassistancedidyourequire?Describeasituationwhenyouhadtolearnanewskillwithoutanyhelpfromothers.Whatdidyoudo?Whataspectofyourjobdidyouhavethemostdifficultygraspingquickly?Howdidyoulearnthetechnicalaspectsofyourjob?Describeatimewhenyourealizedyouneededadditionalskillsorknowledgetobesuccessful.Whatwasyourapproachtogainingtheseskills?Tellmeaboutajobthatyouheldinthepastwherecontinuouslearningwasnecessaryandimportant.Howdidyoucontinuetogrowyourknowledge,skillsandexpertise?Howdidyouapplynewlearningtoyourposition?Managementandleadershipskills(Questionsonlytothecandidatesfortheroleswhichhavedirectreports):Howmanyemployeesreporteddirectlytoyouinyourmanagementjob(s)?(Youareaskingaboutthenumberofemployeeswhomheorshedirectlysupervisedwithperformanceassessmentandcompensationassignmentresponsibilities.)IfIweretointerviewyourreportingstaffmembers,howwouldtheydescribeyourstrengthsandweaknessesasamanagerandsupervisor?Givemeanexample,fromyourpastworkexperiences,aboutatimewhenyouhadanunderperformingemployeereportingtoyou.Howdidyouaddressthesituation?Didtheemployee’sperformanceimprove?Ifnot,whatdidyoudonext?Rateyourmanagementskillsonascaleof1to10with10representingexcellentmanagementskills.Providethreeexamplesfromyourpastworkexperiencesthatdemonstrateyourselectednumberisaccurate.Describetheworkenvironmentorcultureanditsmanagementstyleinwhichyouhaveexperiencedthemostsuccess.Asamanagerorsupervisor,oneofyourjobsistoprovidedirectionandleadershipforaworkunit.Describehowyouhaveaccomplishedthisinthepast.Ifyouhavereportingstaff,howwouldthesestaffmembersdescribeyourrelationshipwiththem?Whatdoyoudotoensurethesafetyofyouremployeesandthesafeoperationofworkplaceequipment?Howoftendoyoubelieveitisnecessarytowithholdinformationfromstaffmemberswhoreporttoyou?Wouldyousayyoudothisregularly,notoften,ornever?Underwhatcircumstancesdoyoulimitcommunicationinyourexperience?Closingquestions:Whatdoyouconsidertobeyourprofessionalstrengths?Givemeaspecificexampleusingthisattributeintheworkplace.Whatarethethreemostimportantattributesorskillsthatyoubelieveyouwouldbringtoourcompanyifwehiredyou? --------------------------------------------------------------------------PresentingthejobMainresponsibilitiesandtasksDesc

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