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Chapter1Managers

and

Management1-1LearningOutcomesTellwhomanagersareandwheretheywork.Definemanagement.Describewhatmanagersdo.Explainwhyit’simportanttostudymanagement.Describethefactorsthatarereshapingandredefiningmanagement.1-2Copyright©2015PearsonEducation,Inc.1-31.1Tellwhomanagersareandwheretheywork.Copyright©2015PearsonEducation,Inc.1-5Copyright©2015PearsonEducation,Inc.HowAreManagersDifferentfromNonmanagerialEmployees?NonmanagerialEmployees

WorkdirectlyontasksNotresponsibleforoverseeingothers’workManagers

DirectandoverseetheactivitiesofothersMayhaveworkdutiesnotrelatedtooverseeingothers1-6Copyright©2015PearsonEducation,Inc.1-7Copyright©2015PearsonEducation,Inc.1-91.2Definemanagement.Copyright©2015PearsonEducation,Inc.WhatIsManagement?Theprocessofgettingthingsdoneeffectivelyandefficiently,withandthroughpeople.Effectiveness:DoingtherightthingsEfficiency:

Doingthingsright1-10Copyright©2015PearsonEducation,Inc.1-11Copyright©2015PearsonEducation,Inc.IstheManager’sJobUniversal?1.LevelintheOrganization1-13Copyright©2015PearsonEducation,Inc.IstheManager’sJobUniversal?2.SizeoftheOrganization1-14Copyright©2015PearsonEducation,Inc.IstheManager’sJobUniversal?3.Profitvs.Not-for-profit4.NationalBorders1-15Copyright©2015PearsonEducation,Inc.WhatDoManagersDo?3.WaystoLookatWhatManagersDoFourFunctionsApproachManagementRolesApproachSkillsandCompetencies1-17Copyright©2015PearsonEducation,Inc.FourFunctionsApproachPlanningOrganizingLeadingControlling1-18Copyright©2015PearsonEducation,Inc.ManagementRolesApproach1-19Copyright©2015PearsonEducation,Inc.WhatSkillsDoManagersNeed?ConceptualSkills1-21InterpersonalSkillsTechnicalSkillsPoliticalSkillsCopyright©2015PearsonEducation,Inc.1-221.4Explainwhyit’simportanttostudymanagement.Copyright©2015PearsonEducation,Inc.WhyStudyManagement? Weallhaveavestedinterestinimprovinghoworganizationsaremanaged.1-23Copyright©2015PearsonEducation,Inc.1-251.5Describethefactorsthatarereshapingandredefiningmanagement.Copyright©2015PearsonEducation,Inc.WelcometotheNewWorldofManagement! ChangingWorkplaces+ChangingWorkforce1-26Copyright©2015PearsonEducation,Inc.ImportanceofSocialMedia

Connectingwithcustomers

& Managinghumanresources1-29Copyright©2015PearsonEducation,Inc.ImportanceofSustainability

Integratingeconomic,environmental,andsocialopportunitiesintobusinessstrategies1-30Copyright©2015PearsonEducation,Inc.ManagersM

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