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FireEmergencyEvacuationProcedures灭火和应急疏散程序
ThehotelestablishestheFireEmergencyEvacuatingCommittee.,whichisdividedintotheFireFightingTeamandtheEvacuationTeam.TheChiefCommanderwilltakechargeintheFireCommandCentre.酒店设立灭火、应急疏散指挥部,并分为火灾现场指挥和中心指挥。中心指挥部设在酒店地下一层紧急控制中心。OrganizationStructure组织机构ChiefCommander GeneralManagerDeputyCommander ResidentManagerCommitteeTeam DirectorofEngineer SecurityManger Directors/DepartmentHeads总指挥 总经理副总指挥 驻店经理成员 工程总监 保安部经理 各部门总监FireEmergencyEvacuatingCommitteecomprisesasfollows紧急控制中心组织成员TheFireCommandCentre控制中心总指挥TheGMtakeschargeandSecurityManagerassists.由总经理担任、保安经理在紧急控制中心协助TheMainDuty主要任务WithaccordancetothereportbytheFireFightingTeam,theChiefCommanderwilldecidesifthesituationneedsfirefighting,rescuingandevacuatinginstructions.TheSecurityManagerassistsingeneralcommandertobringtheinstructionsintooperationandensurethateachinstructioncommunicateswell.根据火灾现场指挥员的报告,及时下达灭火、救援、疏散等各项指令。保安经理协助总指挥做好各项指令下达后的落实工作,确保各项指令传达到位。DivisionandResponsibility分工及职责
FireFightingTeam现场指挥员TheSecuritySupervisorandEngineeringSupervisorwilltakechargeoftheFireFightingTeam.
由保安主管、工程部主管负责火场指挥员的工作。ThefirefightingteamisdirectedbytheSecurityandEngineeringSupervisor.TheteamcomprisesofSecurity,EngineeringandDutyManagerwhowillbethefirsttoarriveatthereportedsite.灭火作战组隶属于火场指挥员管理。人员组成由:第一时间赶到火警现场的灭火组(工程部、保安部人员)和义务消防队员。
TheMainDuty主要任务Commandthefirefightingandteam指挥灭火作战组灭火Accordingtothefirelocationcondition,issuetheinstructionstoactivatethefirewatersystem,thefirebroadcasting,exhaustingsystemandreinforcementfirefightingteamtothelocationandadvisetheChiefCommandertoissueevacuationinstruction.根据火场火势情况,向控制中心指挥下达供水系统、消防广播排烟排风系统的启动及灭火增援指令,及建议总指挥下达疏散指令。Thefirefightingteamshouldtrytopulloutthefirewithintheircontrolandcompleteothermissions.扑灭初起火灾,根据火场指挥员的指令,完成其它战斗任务。DivisionandResponsibility分工及职责
CommunicationTeam 通讯联络组TheCommunicationteamistakeschargebytheAssistantSecurityManagerandcomprisesof2-3employees.由保安部副经理担任组长(2-3人组成)。
TheMainDuty主要任务WiththeaccordanceofevacuatinginstructionbytheChiefCommander,theAssistantSecurityManagershoulddirectthesecurityguardstotheirindividualpostinanorderlymanner.根据总指挥下达的疏散指令,命令各岗位保安人员立即到达预定位置。ContacttheFireBureau(119),EmergencyCentre(120),andPublicSecurityBureau(110).ArrangeaSecurityGuardtowaitforthefirebrigadeandambulanceattheLianHuaJunctionandguidethemaccordingly.与消防官兵以及市急救中心和“110”联络,并在莲花路口接应消防车辆和救援车辆,并负责引导进入火场及救人地点。ArrangeSecurityGuardtoco-ordinatewiththePSBandsecureallexitstopreventoutsidersfromenteringthehotelpremises.并将公安人员带到各出口维持治安。DivisionandResponsibility分工及职责DivisionandResponsibility分工及职责EvacuationTeam疏散组EvacuationTeamistakeschargebyResidentManagerwiththeco-ordinationoftheChiefEngineering.
由驻店经理担任疏散组指挥长,总工程师协助驻店经理做好各项指令下达后的落实工作。TheMainDuty主要任务CommunicatewithconcerneddepartmentsanddirectingtheEvacuationTeamstoevacuatetheguestsandemployees负责疏散组的指挥。Directtheguestsandemployeestotheappointedassemblyarea.疏散集合点的秩序管理。DivisionandResponsibility分工及职责TheEvacuationTeamcomprisesof6teamsasfollows负责将疏散组分为六个战斗小组1stEvacuationTeam -ExecutiveHousekeeper行政管家2ndEvacuationTeam -FrontOfficeManager前厅经理3rdEvacuationTeam -DirectorofFood&Beverage餐饮总监4thEvacuationTeam-DirectorofSales&Marketing市场销售总监5thEvacuationTeam-FitnessCentreManager健身中心经理6thEvacuationTeam-DirectorofFinance&BusinessSupport
财务及业务支持总监DivisionandResponsibility分工及职责1stEvacuationTeamTheExecutiveHousekeeperisresponsiblefororganizingowndepartmentandtoevacuatetheguestsfromtheguestroomstothenearestevacuationrouteandleadthemtothesafeassemblyarea.负责组织本部门员工引导楼层客人从就近的疏散路线进行疏散,并将客人带到安全的集合地点。DivisionandResponsibility分工及职责2ndEvacuationTeamTheFrontOfficeisresponsiblefororganizingowndepartmentalemployeesandtoevacuatetheguestsinpublicareas(thefronthall、thebar、therestaurant)andleadthemtotheassemblyareausingthenearestexits.负责组织本部门员工引导公共区域(大堂、酒吧、餐厅)的客人从就近的安全出口疏散到集合地点。DivisionandResponsibility分工及职责3rdEvacuationTeamTheDirectorofFood&Beverageisresponsiblefororganizingowndepartmentalemployeesandtoevacuatetheguestsintherestaurants,GrandBallroom,meetingroomsandkitchensandtoleadtheguestsandemployeestotheassemblyareaaccordingtothenearestevacuationroutes.负责组织本部门员工将各餐厅、宴会厅的客人及各厨房的员工从就近的疏散通道疏散到集合地点。DivisionandResponsibility分工及职责
4thEvacuationTeamTheDirectorofSales&MarketingisresponsiblefororganizingowndepartmentalandExecutiveOfficeemployeestoevacuatetotheassemblyareas.TheResidentManagerwilldirecttheteamtoassistotherevacuationteamswheninneed.为机动组,根据驻店经理的安排,随时到最需要的区域组织客人或员工进行疏散。DivisionandResponsibility分工及职责
5thEvacuationTeamTheFitnessCentreManagerisresponsiblefororganizingowndepartmentalemployeesandgueststoevacuateandleadthemtotheassemblyareas.负责组织本部门员工与客人疏散到安全地点集合。DivisionandResponsibility分工及职责6thEvacuationTeamTheDirectorofFinanceandBusinessSupportisresponsiblefororganizingowndepartmentalemployeestoevacuateandleadthemtotheassemblyareas.负责组织本部门员工疏散到安全地点集合。DivisionandResponsibility分工及职责SupportingTeam后勤保障组TheDirectorofHumanResourcesisresponsibletoleadtheteamtotheevacuationassemblyareasandensuretheFirstAidBoxisbroughttotheassemblysite.
由人力资源总监担任组长并带急救箱到集合地点。TheMainDuty主要任务Theteamisresponsibletotakeattendanceoftheguestsandemployeesandtoprovidefirstaidneedstotheinjuries,medicationforheatstroke,blanketsduringcoldweatherandarrangefoodandwaterfortheneedy.Also,soothingthepanickyguestsandcarryoutinstructionsfromtheEvacuationTeamleader.掌握疏散人数,给疏散地点的人员提供医药、御寒、防冻、防暑物资及食品,安抚、稳定疏散人员的情绪,协助副总指挥做好集合地点秩序的管理。Intheabsenceofthedepartmenthead,theassistantmanagerwilltakechargeoftherelevantresponsibilityandduties.指挥所成员中的任一部门正职不在位时,部门副职人员自动顶替相应职责。TheChiefConciergeisresponsibletoprovidethewheelchairandstretcherduringemergency.由前厅行李部负责落实轮椅和担架,应急使用时。TheclinictoensuretostockupthevaliditymedicinesforFirstAidBox.医务室平时必须备有应急药箱,并定期更换备用药品。GeneralRequirements要求GeneralRequirements要求Managerondutystartsfrom17:30hoursthrough23:00hoursdailyand24hoursduringthepublicholidays.TheManagerondutywilldealwithoperationissuesandwillbethesecondincommanduntilthearrivaloftheGeneralManagershouldthereisafireemergency.每日17:30~次日早上8:30AM,遇节假日的值班经理当值时,24小时负责应急情况的处理,当总经理到达指挥所时,值班经理再将指挥权移交给总经理。GeneralRequirements要求Itismandatoryforeveryemployeetounderstandandabletoperformtheresponsibilitiesandadheretherequirementstocompletethemission.各成员必须牢记各自的职责,并在作战中加强协作共同完成各项战斗任务。ThehotelevacuationassemblyareaislocatedatoutsidetheStaircaseNo.3酒店的疏散地点:在酒店三号疏散梯外面。Theevacuationproceduresofotheremergencycanconsultthisprocedure.其它紧急事件的应急疏散程序可参照此预案进行疏散。
Remarks备注ExecutiveOffice行政办公室
WhenExecutiveSecretarygotevacuationorder:当接到疏散指令时:ExecutiveSecretary行政办秘书Lockalltheimportantdocuments.把所有重要文件锁起来。Cutoffallelectricityinoffice.切断办公室的所有电源。Donotuseelevatorwhenevacuating..疏散时严禁乘坐电梯。ExecutiveOffice行政办公室
Keepthefiredooroftheevacuationpassageclosedatanytime.随时保持疏散楼梯防火门的关闭。Duringevacuation,restaurantemployeesshouldpreparewettowelsformufflingupmouthandnose,andaccordingtoneedbendbodylowwhenescape疏散逃生过程中,应准备好湿毛巾捂住口鼻,并根据需要采取低姿势逃生。ThehotelevacuationassemblyareaislocatedatoutsidetheStaircaseNo.3酒店的疏散地点:在酒店三号疏散梯外面。SalesandMarketingDepartment市场销售部
WhenSalesDepartmentgotevacuationorder:当接到疏散指令时:AllSales&MarketingemployeesshouldfollowtheinstructionsfromDirectorofSales&Marketing.所有销售员工需听从市场销售总监的指挥。DirectorofSales&Marketing市场销售总监ReporttoGM/MODforassignment.向总经理/值班经理报告分配任务。Coordinatewithfood&beverageforreschedulingofspecialfunctions.与餐饮部协商,重订特殊会议计划。SalesandMarketingDepartment市场销售部
Coordinatewithfrontofficetocontactandrescheduleguestarrivaldatesorarrangeaccommodationinnearbysisterhotels.与前厅部协商,联系和重新制定客人到达的日期,或为客人就近安排姐妹酒店。Checkthenumberofon-dutyemployeeofSalesandExecutiveOfficeandreporttotheDirectorofHumanResources.清点所有销售和行政办公室当班的员工并向人力资源部总监报告。Dir.ofSalesandMarketingcooperateswithFOMtohelpguestssettledown.销售总监与前厅经理配合处理客人的善后安置工作。SalesandMarketingDepartment市场销售部
SalesExecutives/Secretary销售部员工/秘书Assistinguestevacuationprocess.协助客人撤离。Keepalltheimportantdocumentsinasafeplaceasperestablishedpolicy,andifnotpossible,takethemalongwithyou.按政策将所有重要文件保存在安全的地方,如果不行,将重要文件随身携带。Savecurrentlyopenedfilesandsecurekeyaccountdata,diskette,importantdocuments保护目前打开的文件和重要的财务数据,磁盘,重要的文件。Turnoffthecomputersallandequipment关闭所有的电脑和设备。Evacuateinorderlymanner.销售和行政办公室的员工必须有序的撤离。Closealldoors.关闭所有的门。SalesandMarketingDepartment市场销售部
CrowneMeeting&CateringOffice宴会销售办公室InformEventCateringSalesemployeetoevacuate.通知宴会部员工撤离。Informorganizersofthecurrentfunctionstoevacuateallguests.Thebanquetservicetoassistintheevacuationphrase.通知当前宴会组织者需要撤离所有客人的情况。宴会厅服务员协助进行撤离。Banquetsalesandserviceemployeemustleadallfunctionguesttowardsevacuatearea.宴会销售和服务员工必须带领所有客人到安全区域。SalesandMarketingDepartment市场销售部
Donotuseelevatorwhenevacuating.疏散时严禁乘坐电梯。Keepthefiredooroftheevacuationpassageclosedatanytime.随时保持疏散楼梯防火门的关闭。Duringevacuation,restaurantemployeesshouldpreparewettowelsformufflingupmouthandnose,andaccordingtoneedbendbodylowwhenescape疏散逃生过程中,应准备好湿毛巾捂住口鼻,并根据需要采取低姿势逃生。
SalesandMarketingDepartment市场销售部
PublicRelationManager公关经理Carryalongcameraandthegraphicmemoryunit.随身携带相机和记忆卡。PRtocoordinatewiththemedia.公关部应该与媒体进行沟通。CoordinatewiththeGeneralManagertoreleaseinformationtothemedia.与总经理保持沟通。Note:ThehotelevacuationassemblyareaislocatedatoutsidetheStaircaseNo.3酒店的疏散地点:在酒店三号疏散梯外面。FinanceDepartment财务部
WhenFinanceDepartmentgotevacuationorder:当接到疏散指令时:AllFinanceemployeesshouldfollowtheinstructionsfromDirectorofFinance&BusinessSupport.所有财务部员工需听从财务及业务支持总监的指挥。DirectorofFinance&BusinessSupport财务及业务支持总监Ensureallvaluables,cashandconfidentialmaterialsarelockedinfireproofsafeorcabinets.确保所有贵重物品、现金和机密资料锁进耐火保险柜或箱中。ReporttoGM/MODforassignment向总经理/值班经理报告分配任务。FinanceDepartment财务部
Supportandassistotherdepartmentsintermsarrangement.根据安排,支持并协助其他部门。Checkthenumberofon-dutyemployeeofFinanceDepartmentandreporttotheDirectorofHumanResources.清点财务部所有当班员工并向人力资源部总监报告。Coordinatewithsupplierstorescheduledeliveryofgoods.与供应商协调,重新制定送货计划。FinanceDepartment财务部
ChiefAccountant/FinanceEmployees总会计师/财务部员工Beonalertwhenevacuationinstructionsaremade.接到疏散指令时保持警觉。Ensureallvaluables,cashandconfidentialmaterialsarelockedinfireproofsafeorcabinets.确保所有贵重物品、现金和机密资料锁进耐火保险柜或箱中。Storekeepershouldensurenobodyinstorerooms,closethedoorsandevacuate.仓库保管员必须保证所有的仓库无人并锁上,然后疏散。FinanceDepartment财务部
Secureaccountsreceivableledger,guestledger,bankrecords,cash,keys,backupdiskettesProgram&Data保护所有可用帐户,客人帐户,银行记录,现金,钥匙,备用程序及数据磁盘。
ITemployeesshoulddownloadalldata,ensuresthesystembeingshutoffandsecureimportantdocumentsintothecabinetbeforeevacuation.电脑部蓄存全部资料于备盘并确保系统关闭,同时把重要资料锁入资料柜内,然后疏散。Keepcalmandwaitfurtherinstructions.保持安静,等待进一步指示。Shut-offallappliancesandequipment关闭所有的电器和设备。
FinanceDepartment财务部
Switchoffallequipmentandclosedoorandwindowbeforeleavingyourworkstations.离开工作场所前关闭所有门窗。Donotuseelevatorwhenevacuating.疏散时严禁乘坐电梯。Keepthefiredooroftheevacuationpassageclosedatanytime.随时保持疏散楼梯防火门的关闭。Duringevacuation,restaurantemployeesshouldpreparewettowelsformufflingupmouthandnose,andaccordingtoneedbendbodylowwhenescape.疏散逃生过程中,应准备好湿毛巾捂住口鼻,并根据需要采取低姿势逃生。Note:ThehotelevacuationassemblyareaislocatedatoutsidetheStaircaseNo.3.酒店的疏散地点:在酒店三号疏散梯外面。FitnessCentre&Spa健身中心
WhenFitnessCentre&Spagotevacuationorder:当接到疏散指令时:AllFitnessCentre&SpaemployeesshouldfollowtheinstructionsfromSpa/FitnessCentreManager所有健身房员工需听从水疗和健身经理的指挥。Beonalertwhenevacuationinstructionsaremade.接到疏散指令时保持警觉。CheckalltheoccupiedroomssuchasAerobics,Gyms,Sauna,Spa,lockers,etc检查所有使用中的房间,例如有氧运动,健身,桑拿,水疗,更衣室等。FitnessCentre&Spa健身中心
Assistinevacuationofguestsinyourworkstationbydirectthemtoexitstairwellwhichleadingtogroundfloorevacuationassemblyground.协助在工作区域中的客人撤离,引导他/她们到通向疏散集中地的出口楼梯。Assistguestswhenpossiblebypointingoutexits.尽可能为客人指示安全出口的位置。Ensurenobodyisleftbehind.确信没有人因缺乏提醒而落后。Ensureallthedoorsarelocked.确保所有门均已上锁。FitnessCentre&Spa健身中心
Keepalltheimportantdocumentsinasafeplaceasperestablishedpolicy,andifnotpossible,takethemalongwithyou.按政策将所有重要文件保存在安全的地方,如果不行,将重要文件随身携带。Secureallcash,valuablesandkeys.保护所有的现金,贵重物品和钥匙。Provideanyassistanceasneeded按需要提供协助。Checkthenumberofon-dutyemployeeofSPAandreporttotheDirectorofHumanResources.清点水疗中心所有当班员工并向人力资源部总监报告。
FitnessCentre&Spa健身中心
Switchoffalltheelectricalequipment关闭所有电器。Evacuatetoassemblyareaimmediatelyafterallguestsleave.当所有客人离开后,立刻到疏散地点集合。Donotuseelevatorwhenevacuating..疏散时严禁乘坐电梯。FitnessCentre&Spa健身中心
Keepthefiredooroftheevacuationpassageclosedatanytime.随时保持疏散楼梯防火门的关闭。Duringevacuation,restaurantemployeesshouldpreparewettowelsformufflingupmouthandnose,andaccordingtoneedbendbodylowwhenescape疏散逃生过程中,应准备好湿毛巾捂住口鼻,并根据需要采取低姿势逃生。Note:ThehotelevacuationassemblyareaislocatedatoutsidetheStaircaseNo.3酒店的疏散地点:在酒店三号疏散梯外面。FrontOfficeDepartment前厅部
WhenFrontOfficegotevacuationorder:当接到疏散指令时:FrontofficeemployeeshouldfollowtheinstructionsfromFrontOfficeManager.前厅部所有员工需听从前厅经理的指挥。FrontOfficeManager/AssistantFrontOfficeManager前厅经理/前厅副经理RelayinformationfromhotelemployeesorguestsonthescenetoemergencyagenciesandtheGeneralManagerorseniorexecutive.向紧急事件联系人和总经理或高级行政委员转达现场员工或客人的信息。FrontOfficeDepartment前厅部
Maintainalogofallcallsrelativetotheemergency.保留相关紧急情况的所有纪录。Secureallcash,valuablesandkeys.保护所有的现金,贵重物品和钥匙。DeterminefromtheMODorGeneralManageronhowtoResponsetoquestionsofemployees,guests,relativesandmediarepresentativeswhocallin.同总经理和值班经理确定如何回应员工、客人和媒体代表的询问。TheAssistantFrontOfficeManagershouldassistallguestsandemployeesinClubLoungetoevacuatefromfirestairwaysandtotheevacuationassemblypoint.前厅副经理协助行政酒廊内的客人和所有员工立即从消防楼梯疏散到集合点。FrontOfficeDepartment前厅部
DutyManager大堂值班经理Printoutallin-houseguestnamelist.打印出所有入住酒店客人名单。DutyManagermustbringalongwithguestnamelistorguestrecordbookanddutyrosterwhenattheevacuationassemblyground.当通知疏散到集中地时,大堂副理必须携带客人名单或客人记录本,员工排班表。Contactthenearbyhotelandassistwithguestrelocation.联系相邻的酒店协助客人的重新安置。Takeattendanceofalltheguestnamesattheassemblyareatoensurenoguestsareleftbehind.被分派到安全区域的大堂副理必须检查所有到场客人的姓名,清点是否有被遗留的客人。FrontOfficeDepartment前厅部
GuestServiceAgent前台接待员TheReceptionisttoassisttheDutyManagerattheevacuationareaontheattendanceoftheguests.被分派到安全区域的前台接待员及大堂副理必须检查所有到场客人的名字。(清点是否有被遗留的客人)Obtainlistofguestswithspecialneeds/handicapstoassistinevacuation.Helptheoldorhandicappedguestsanddirectthemtoevacuationassemblyground.拿到有特殊要求的客人或残疾客人在撤离时请求服务的清单,帮助年长者或残疾客人并引导他/她们到达疏散集中地。Keepguestscalm.提醒客人保持安静不要惊慌。
FrontDeskSupervisorshouldnotifyGuestServiceAgentstodropthecashintotheDrop-offbeforeevacuatetotheassemblypoint.前台主管还需通知接待员将现金投入总出纳保险柜里,然后疏散到集合点。FrontOfficeDepartment前厅部
Concierge行李员KeepapersontheretoensurecontroloftheElevatorsandassistguests.留守一位员工对电梯进行控制并协助客人。Conciergeassistgueststoevacuatethroughthemainpassage/exit,ensurenoguestleftbehind.礼宾部协助疏散客人从主要通道疏散,并保证无客人被留下。ContactTransportationCompanyforguestrelocation.联系运输公司重新安置客人。FrontOfficeDepartment前厅部
Makeallhotelvehiclesreadyforuseinrelocation,includingfillingupwithgas准备好所有酒店的车辆用于重新安置客人,包括加满油。Conciergeshouldcooperatewithsecuritytokeepunconcernedpersonoutofthehotel.礼宾部与保安部人员配合,阻止闲杂人员进入酒店。Doormenshouldassistthesecurityguardtodirectthetrafficinthefrontofthemainentranceandavoidpassageblockageforevacuation.门童协助收到撤离命令时门前交通,保证疏散人员的正常流动和抢救车辆的通道不被堵塞。FrontOfficeDepartment前厅部
GuestServiceCentre宾客服务中心Beginscallingguestroomswhenanevacuationisordered.在收到撤离命令时,打电话到房间通知客人。RelayinformationtoguestsundertheinstructionoftheGeneralManagerorseniorexecutive.向紧急事件联系人和总经理或高级行政委员转达现场员工或客人的信息。Evacuationonlywheninstructed收到撤离命令后,撤离。FrontOfficeDepartment前厅部
BusinessCentre商务中心BusinessCentreSupervisorshouldcheckBusinessCentreandpantry.商务中心主管负责检查商务中心。Taketheimportantfilesanddutyrostertotheevacuationassemblypoint.确保重要文件和排班表带到集合地点。Ensurealldoorsareclosedandlightsareswitchoffalltheequipmentsandlightsbeforeevacuation.疏散前关灯,关设备,关门。Note:ThehotelevacuationassemblyareaislocatedatoutsidetheStaircaseNo.3酒店的疏散地点:在酒店三号疏散梯外面。
Food&BeverageDepartment餐饮部
WhenFood&BeverageDepartmentgotevacuationorder:当接到疏散指令时:F&BemployeesshouldfollowtheinstructionsfromDirectorofF&BorOutletManager.餐饮部所有员工需听从餐饮总监或餐厅经理的指挥。DirectorofFood&Beverage/Food&BeverageManager餐饮总监/餐饮部经理Ensureallvaluables,cashandconfidentialmaterialsarelockedinfireproofsafeorcabinets.确保所有贵重物品、现金和机密资料锁进耐火保险柜或箱中。
Food&BeverageDepartment餐饮部
Coordinatewithsalesofficeforreschedulingofspecialfunctions.与销售部协调重新安排特殊典礼的时间。Checkthenumberofon-dutyemployeeofF&BDepartmentandreporttotheDirectorofHumanResources.清点餐饮部所有当班员工并向人力资源部总监报告。Contactauxiliaryfoodservicestoarrangefreezerstorageforundamagedfoodstuffs.联系食品储备服务,安排对未损坏的食品进行冷藏。
Food&BeverageDepartment餐饮部
Contactwastedisposalagencytoarrangeforremovalofdamagedgoods.联系垃圾处理商,安排处理损坏的食物。Contactsupplierstocancelorders,ifnecessary.如需要,联系供应商取消定购。
Instructbanquetdepartmenttobeginassemblingtablesandchairsforhoteloperationcentre.指示宴会部将桌子和椅子集中到酒店临时办公区域。RestaurantManager/Supervisor/Banquet餐厅经理/主管/宴会部Restaurantemployeeskeeptheguestcalmandcontrolthecrowd.餐厅员工需保持客人安静及维持秩序。Shut-offallappliances,maingasvalve,mainelectricalswitchandequipment关闭所有器具,主燃气阀,总电源开关和设备。Assistinevacuationofguestsinyourworkstationbydirectthemtoexitstairwellwhichleadingtogroundfloorevacuationassemblyground.协助在工作区域中的客人撤离,引导他/她们到通向疏散集中地的出口楼梯。
Food&BeverageDepartment餐饮部
Food&BeverageDepartment餐饮部
Putoutallopenfire,suchascandle,solidalcoholandwarm-keepingtruck.熄灭所有的明火,如蜡烛、固体酒精和保温车。Switchoffallelectricity.把所有设备的电源切断。Assistkeepguestscalmdown,evacuategueststoleavehotelthroughthenearestpassage,andespeciallytakecareoftheelderlyandchildren.协助稳定客人的情绪,带领他们由最近的楼梯离开酒店,特别照顾老年者和儿童。
Food&BeverageDepartment餐饮部
Checkallthewashrooms、meetingroomsandrestaurantstoensurenobodyin.检查所有的厕所、会议室和餐厅,以保证室内无人。Evacuatetoassemblyareaquicklyandorderlyafterguestsleave.当客人离开后,尽快、有秩序地疏散到集合点。Donotuseelevatorwhenevacuating..疏散时严禁乘坐电梯。Remindguestsnottotaketheirbelongingswhenevacuating.疏散时应提醒客人不可贪恋财务。
Food&BeverageDepartment餐饮部
Keepthefiredooroftheevacuationpassageclosedatanytime.随时保持疏散楼梯防火门的关闭。Duringevacuation,restaurantemployeesshouldpreparewettowelsformufflingupmouthandnose,andaccordingtoneedbendbodylowwhenescape疏散逃生过程中,应准备好湿毛巾捂住口鼻,并根据需要采取低姿势逃生。ThehotelevacuationassemblyareaislocatedatoutsidetheStaircaseNo.3酒店的疏散地点:在酒店三号疏散梯外面。Kitchen厨房
WhenKitchengotevacuationorder:当接到疏散指令时:AllKitchenemployeesshouldfollowtheins
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