跨文化商务沟通智慧树知到课后章节答案2023年下黑龙江八一农垦大学

跨文化商务沟通智慧树知到课后章节答案2023年下黑龙江八一农垦大学黑龙江八一农垦大学

第一章测试

Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.

A:senderB:ethnocentrismC:communicationD:culture

答案:ethnocentrism

Thetotalaccumulationofbeliefs,customs,values,behaviors,institutionsandcommunicationpatternsthatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople.

A:feedbackB:cultureC:businesscommunicationD:interculturalcommunication

答案:culture

Aprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,writing,orbehavior.

A:communicationB:horizontalcommunicationC:ethnocentrismD:noise

答案:noise

Thecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.

A:ethnocentrismB:interculturalcommunicationC:businesscommunicationD:lateralcommunication

答案:businesscommunication

Thecommunicationatthesamelevelinanorganization.

A:ethnocentrismB:lateralcommunicationC:businesscommunicationD:horizontalcommunication

答案:horizontalcommunication

Whencultureiscontrastedwithnature,itcanbedefinedas“lifewayofapopulation”initsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.

A:错B:对

答案:错

Cultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.

A:错B:对

答案:对

Thecultureshowninanonionconsistsoftwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.

A:错B:对

答案:错

Culturecannotbeknownwithoutastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingofthecultureitsupports.

A:对B:错

答案:对

Intheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.

A:对B:错

答案:错

Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.

A:错B:对

答案:错

第二章测试

A

goodmasteryofgrammarofonelanguagecanguaranteeasuccessfulcommunication.

A:对B:错

答案:错

Longbeforewritingwasdeveloped,we

learnedtospeakfirst.

A:错B:对

答案:对

Thereshouldalwaysbeanattachmentattheendofabusinessmemo.

A:错B:对

答案:错

A

recommendationreport

isto

recommendsomethingtoothers.

A:对B:错

答案:错

Whichisnotverbalcommunication?

A:ChatwithyourleadersandcolleaguesB:GreetingwithasmileC:DiscussanissueinagroupD:Leaveamessage

答案:Greetingwithasmile

________referstoanythingthatdistortsthemessagethesourceencodes.

A:MessageB:NoiseC:SourceD:Context

答案:Noise

Itisauniversaltruththatlanguageis____bycultureandinturnit______culture.

A:influenced,reflectsB:displayed,influencesC:determined,reflectsD:shaped,influences

答案:influenced,reflects

Whyshouldwetakenotesduringabusinesscall?

A:ListenattentivelyB:ReportonthecalltosomeoneelseC:Servesasarecordtotakefollow-upactionD:Reflectonthecall

答案:Listenattentively;Reportonthecalltosomeoneelse;Servesasarecordtotakefollow-upaction

Howcanyouidentifyyouraudienceinpreparingabusinesspresentation?

A:AppearanceB:AgeC:InterestD:Occupation

答案:Age;Interest;Occupation

Beforemakingabusinesscall,whatkindofquestionscanyoureflect?

A:Doyouneedtoreporttoyourboss?B:Doyouneedtoaskfortheperson’shelporsupport?C:Doyouwanttosellsomething,orconvincethepersonofanidea?D:Doyouneedtogetinformation?

答案:Doyouneedtoaskfortheperson’shelporsupport?;Doyouwanttosellsomething,orconvincethepersonofanidea?;Doyouneedtogetinformation?

第三章测试

Nonverbalbehaviorreflectsthespeaker’ssubconciousness.

A:错B:对

答案:对

Dependingontheculture,asmile

canindicatejoyandamusement,itcanalsoindicateembarrassment.

A:错B:对

答案:对

Postureisthepositioninwhichyouholdyourbodywhenstandingorsitting.

A:错B:对

答案:对

Intimate

distanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.

A:错B:对

答案:错

Peoplein______culturesusuallyviewsilenceaslackofcommunicationandaregenerally________withit.

A:highcontext

comfortableB:lowcontext

uncomfortableC:lowcontext

comfortableD:highcontext

uncomfortable

答案:lowcontext

uncomfortable

Whichofthefollowingcountriesuseshigh-contextlanguage?

A:GermanyB:JapanC:UnitedStatesD:Canada

答案:Japan

Thefunctionofnonverbalsignsissometimesindispensible.Forexample,placingyourindexfingertoyourlipsasanalternativetosaying“PleasecalmdownsothatIcanspeak”isacaseof________.

A:contradictingB:repeatingC:complementingD:substituting

答案:substituting

Whichstatementsarecorrectaboutnonverbalcommunication?

A:A

smile

sometimes

doesn’tmeanasinceresmileB:Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.C:Nonverbalcommunicationismorethanthecomplementofverbalcommunication.D:Nonverbalbehavioriseasilycontrolled

答案:A

smile

sometimes

doesn’tmeanasinceresmile;Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.;Nonverbalcommunicationismorethanthecomplementofverbalcommunication.

Howdoesnonverbalbehaviorcontrolthepaceorflowofcommunication?

A:Gesture

ofstoppingB:RaisevoiceC:ClaphandsD:Besilent

答案:Gesture

ofstopping;Raisevoice;Claphands;Besilent

Whichofthecountriesbelongtoindividualisticculture?

A:ItalyB:FranceC:GreeceD:America

答案:Italy;France;America

第四章测试

PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribe

A:thepowerofmultinationalorganizationsB:theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequallyC:thepowerdifferencebetweenmenandwomenD:thepowerdifferentialbetweendevelopedandlessdevelopedcountries

答案:theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequally

Hofstede’s_____indexmeasurestheextenttowhichthelesspowerfulmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.

A:powerdistanceB:culturalvaluesC:culturaldimensionsD:value

orientation

答案:powerdistance

Thesearethemostsignificantstudiesofculturalvaluesexcept_______.

A:Hall'sHigh-andLow-ContextTheoryB:FonsTrompenars’smodelofculturewithsevendimensionsC:GeertHofstede'ssixCulturalDimensionsD:KluckhohnandStrodtbeck'sfiveValueOrientations

答案:FonsTrompenars’smodelofculturewithsevendimensions

Theopinionthateveryonehasapositionandclearlydefinedprivilegesis____.

A:aviewofindividualorientationstructureofsocialrelationshipB:aviewofhierarchicalstructureofsocialrelationshipC:noneoftheaboveD:aviewofgrouporientationofsocialrelationship

答案:aviewofhierarchicalstructureofsocialrelationship

Low-contextcommunicationischaracterizedbyexplicitspeaking.

A:对B:错

答案:对

Chinesecultureishigh-contextincomparisontowesternculture.

A:对B:错

答案:对

Cultureswithalargepowerdistancearehierarchicalcultures.

A:错B:对

答案:对

Atthecoreofuncertaintyavoidanceistheideathatthefutureispredictable.

A:对B:错

答案:错

PowerdistanceinHofstede'sculturaldimensionsisroughlysimilartothevalueKluckhohn

callshierarchy.

A:错B:对

答案:错

Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.

A:错B:对

答案:错

第五章测试

Etiquetteissimplyshowingrespectforothers.

A:错B:对

答案:错

Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.

A:错B:对

答案:对

KissgreetingusuallyhappenbetweentwomenintheUnitedStates.

A:错B:对

答案:错

It’sOKtowriteonsomeone’sbusinesscard.

A:对B:错

答案:错

Ahandshakeshouldbefriendlyorrespectfulgesture,notashowofphysicalstrength.Soweshouldnotsqueezeother’shandtoohard.

A:错B:对

答案:对

Beforeadishisserved,napkinscanbeplacedeitherontheplateorontheleftofforks.

A:错B:对

答案:对

You’reinvitedtoabusinessdinner.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?

A:

Waitforalltheladiestotaketheirsbeforetakingyoursifyouareagentleman.B:

Waitforthehosttotakehisorhernapkinbeforetakingyours.C:

Waitfortheoldestpersonatthetabletotakehisorhers.D:

Openitimmediately.

答案:

Waitforthehosttotakehisorhernapkinbeforetakingyours.

Whichofthefollowingbehaviorisappropriateinabusinessdinner?

A:Usetheknifewithyourrighthand.B:Usethenapkintowipeyournose.C:Cutallthefoodinyourplateintosmallpieces.D:Sipfromthesideofthespoonwheneatingsoup.

答案:Usetheknifewithyourrighthand.;Sipfromthesideofthespoonwheneatingsoup.

Whatarethebenefitsofhumorintheworkplace?

A:

Humorcanblocknegativeemotions.B:

Humorcanreducestress.C:

Humorcanhelpsolveproblems.D:

Humorcanhelppeopledeveloprapportwitheachother.

答案:

Humorcanblocknegativeemotions.;

Humorcanreducestress.;

Humorcanhelpsolveproblems.;

Humorcanhelppeopledeveloprapportwitheachother.

InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:

A:

Whatyouthinkoftheircountry.B:

Howmuchyourespectthemasaperson.C:

companyandtitle.D:

Howseriousyouareabouttheoutcomeofthemeeting.

答案:

Whatyouthinkoftheircountry.;

Howmuchyourespectthemasaperson.;

companyandtitle.;

Howseriousyouareabouttheoutcomeofthemeeting.

第六章测试

In

somehigh-contextcultures,publicdisplayofemotions

isasignofimmaturityandapotentialcauseofshametothegroup.

A:错B:对

答案:对

Whetheraninternationalbusinessnegotiationsucceedsornotisnotonlydeterminedbythestrategiesandskillsusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationhasbeenmade.

A:对B:错

答案:对

Intheopeningphase,theatmosphereistheonlyfactorweshouldconsider.

A:错B:对

答案:错

Bargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.

A:错B:对

答案:错

InsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop________

relationships.

A:ShortrunB:Middle-termC:Short-termD:Long-term

答案:Long-term

Thepurposeofbargainingistosettlethedifferencesthatstandinthewayofanagreement.Settlingthedifferencesinvolves________.

A:

adjustmentandcompromiseB:

concessionandreappraisalC:

high-contextandlow-contextD:

aimsandobjectives

答案:

adjustmentandcompromise

Theproposalshouldbebasedonasoundanalysisofthebuyer’scurrentsituation,takingintoaccountof________and________w