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2023年9月三级公共英语考试阅读压轴训

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RelationshipBanking

oneofthemoredissemblestrendsinthe

financial-serviceindustryinrecenttimeshasbeenthe

adoptionofprogramsdesignedtoencouragemore

personalizedrelationshipsbetweenan

institution'semployeesanditsclients,

particularlythosewhoaremajordepositors.The

expressionmostcommonlyusedtodescribethetypeof

programisrelationshipbanking.Agooddefinitionis

providedinthe1985bookMarketingFinancialServices:

Inrelationshipbankingtheemphasisison

establishingalong-term,multiple-service

relationship;onsatisfyingthetotalityofthe

client'sfinancialneed;onminimizingtheneedor

desireofclientstosplintertheirfinancialbusiness

amongvariousinstitutions.

Implicitwithinanydefinitionofrelationship

bankingisrecognitionthatthefinancial-service

requirementsofoneinpidualorrelationshipgroup.A

successfulrelationship-bankingprogramis,therefore,

independentinpidualinalargepartonthedevelopment

ofaseriesoffinancial-servicepackage,eachdesigned

tomeettheneedsofidentifiablyhomogeneousgroups.

Anotherdimensionofrelationshipbankingisthe

developmentofhighlypersonalizedrelationships

betweenemployeeandclient.Inmostfinancial

institutionstodaytheclientisservicedbyany

employeewhohappenstobefreeatthetime,regardless

ofthenatureofthetransaction,personalized

relationshipsarethereforedifficulttoestablish.In

afullrelationship-bankingprogram,however,the

clientknowsthereisoneinpidualwithinthe

institutionwhohasintimateknowledgeofthe

client'srequirementsandpreferencesregarding

complextransactions,overtime,theclientdevelops

ahighlevelofconfidenceinthisemployee.Inshort,

apersonalizedrelationshipevolvesbetweenclientand

employee.

1.Withwhatsubjectisthepassagemainly

concerned?

A.thedeclineofthefinaneial-serviceindustry

B.varietywithinfinancialservices

C.awaymakingmorepersonal

D.increasingeverydaybankingtransaction

2.Whichofthefollowingcanbeinferredfromthe

passageaboutrelationshipbankingprograms?

A.theyhaverecentlybeendiscontinued

C.theywillshortlyused

D.theywillbeusedinthedistantfuture

3.Whatisthemeaningofthewordinstitutionsin

thefirstparagraph?

A.banksB.schools

C.hospitalsD.policestations

4.Accordingtothedefinitionofrelationship

bankingquotedinthepassage,oneofthemainaimsof

thistypeofbankingistoencourageclientsto.

A.consultwitheachotherconcerningtheir

finances

B.keepalltheirbusinesswithasinglebank

C.recognizetheirownbanking

D.keeptheirfinancialrequirementtoaminimum

5.Accordingtothepassage,whatisanecessary

firststepininstitutingrelationshipbanking?

A.resigningbankbuildings.

B.hiringcongenialstaffwhomakeclientswelcome.

C.recognizingtheneedsofgroupsandinpiduals.

D.teachingbankemployeestobemoreconfident.

解析:

1.C本文主要讲解并描述的是使银行服务更加特性化

的方法。文章的开头就点明白主题。oneofthemore

dissemblestrendsinthefinancial-serviceindustryin

recenttimeshasbeentheadoptionofprogramsdesigned

toencouragemorepersonalizedrelationshipsbetween

aninstitutionsemployeesanditsclients

2.B第一段提到了,由此可以推断关系银行这一项目

已经得到了采纳。

3.A指公共机构,在本文中指的是银行。

4.B其次段最终一句,Inrelationshipbankingthe

emphasisisonminimizingtheneedordesireofclients

tosplintertheirfinancialbusinessamongvarious

institutions.

关系银行的目的是把客户分散资金到不同银行中的需

求和期望降到最低,使他们只在一个银行进行交易,只与一

个银行保持业

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