《商务礼仪》课件-商务交谈礼仪

商务礼仪商务会面礼仪BusinessMeetingEtiquette4BusinessMeetingEtiquettePATRT1:BusinessMeetingEtiquette商务会面礼仪Manypeoplecringewhentheyhavetoattendabusinessmeeting很多人听说要出席商务会议时都会感到畏缩They'reafraidthatitwillbeawasteoftimethatstartslateandaccomplishesnothing他们害怕迟到或一事无成Identifywhatnottodo明确哪些事不可以做BusinessMeetingEtiquetteItwillbedominatedbyoneortwopersons害怕会议被一或两个人主导Beontime准时Arriveafewminutesbeforethemeetingissettobegin务必在会议开始前到达BusinessMeetingEtiquetteAttendingaMeeting参加会议1Thisindicatesrespectforthepersonplanningthemeeting表明对组织会议的人的尊重showsthatyouareorganized展示了自身的条理性BusinessMeetingEtiquetteBeprepared准备齐全Readanyrelatedmaterials阅读相关材料BusinessMeetingEtiquetteReviewpoliciesandprocedures审查政策和程序Bringanotebookandpen带上笔记本和钢笔It'spropermannerstogivethespeakeryourundividedattention全神贯注于发言者BusinessMeetingEtiquetteseriousaboutyourroleatthemeeting认真对待自己在会议中的角色BusinessMeetingEtiquetteEvenifyoudon'ttakeasinglenoteyouareinterestedinthetopic即使不记笔记对会议内容感兴趣Participate参与Youfeelthatyouhavesomethingtocontribute,besuretodoso积极表达自身想法，做出贡献Askquestions提问BusinessMeetingEtiquetteBepoliteandattentive礼貌专注Bepolitetothepersonwhohasthefloor对发言的人要有礼貌BusinessMeetingEtiquetteNeverwhisperinameeting会议中不要交头接耳Listentowhatisbeingsaid倾听正在说的话BusinessMeetingEtiquetteresisttheurgetoarguewithanyone不与任何人发生冲突Conductyourselfprofessionally举止专业agreatplacetoletpeopleknowthatyouareseriousandhavesomethingtooffer让别人了解你是认真且专业的人的好地方BusinessMeetingEtiquetteMeetings会议Displayproperetiquetteandmanners举止得体Demonstrateyourknowledgeandunderstanding展现你的知识和想法BusinessMeetingEtiquettethismessagewillbesent别人会感受到Thankthechairperson感谢主持人Notonlygoodetiquette不仅是良好的礼仪BusinessMeetingEtiquetteitisalsoasignofrespect更是一种尊重Planahead提前计划Planaheadbeforesendingoutthenotification在通知发出前制定好计划Makesurethatallinterestedpartiesareinvited确保邀请所有相关方BusinessMeetingEtiquetteRunningaMeeting召开会议2Setaclearagenda制定明确的议程Clearlystatetheagenda清楚地陈述议程BusinessMeetingEtiquetteListtheactionitems列出行动项目Attachrelateddocumentationforreviewandrequestinput附上为了审查和按要求输出的相关文件BusinessMeetingEtiquetteSetatimelimit设定时限Respectyourco-workers'need尊重同事和自己BusinessMeetingEtiquettefortimemanagementaswellasyourown对时间管理的需求Dressprofessionally职业化着装wearappropriatebusinesssuits穿合适的职业服装BusinessMeetingEtiquetteCasualFriday休闲星期五Encouragepunctuality鼓励守时Neverbelatetoyourownmeeting永远不要在自己的会议上迟到Setanexampleandplantobeintheroomafewminutesbeforethestarttime以身作则，在会议开始前到场BusinessMeetingEtiquetteManagethemeeting主持会议Sticktotheagenda关注议程BusinessMeetingEtiquetteKeepaneyeonthetime注意时间Politelydiscouragecrosstalk礼貌地阻止小声交谈BusinessMeetingEtiquetteMakesurethateveryonehasanopportunitytospeak确保每人都有发言机会notsofastastomisskeypoints不要太快以至于错过关键点Goesofftopic偏离主题BusinessMeetingEtiquetteMovetheagendaalong推进议程suggestthatunrelatedmattersbeaddressedatanothertime建议不相关的问题改天再谈Avoidengaginginpettyarguments避免参与琐碎的争论Goodmannersareneededtothegroup团队中应该以礼相待BusinessMeetingEtiquetteStaycalm保持冷静Summarize总结Ifnecessary,requestanothermeeting必要时复盘BusinessMeetingEtiquetteFollowup跟进Sendalistofactionitemsandissuesthatremainopen发送一份会议项目和尚未解决的问题的清单BusinessMeetingEtiquetteThankpeoplefortakingthetimetoattend,andrequestfeedback感谢参加者抽出时间参加，并询问反馈意见Helpingyouunderstandhowtobuildbetterrelationships致力于帮助你了解如何建立更好的关系PATRT2:BusinessMeetingEtiquetteinChina中国商务会议礼仪succeedinbusinessandenjoyyourstayinChina怎样生意兴隆，享受在中国的生活BusinessMeetingEtiquetteDressisnotasformalinChinaasinsomecountries在中国，服装不像有些国家那样正式BusinessMeetingEtiquetteAttire服饰1Conservativedress保守的服装ispreferredforbothmenandwomen更受大众欢迎arenotacceptableforbusinessmeetings商务会议中不能穿areonlyusedforsports只在运动的时候穿BusinessMeetingEtiquetteJeans牛仔裤Shorts短裤Menshouldplanonwearingplainsuitsthatarebeige,brownordarkblue男人应穿米色、棕色或深蓝色的素色西装BusinessMeetingEtiquetteshouldalsobeconservative也应该是保守的Ties领带Womenshouldwearlongsleevedblouseswithhighnecklines女性应穿高领长袖上衣BusinessMeetingEtiquetteisconsideredinpoortaste被认为品味不高Revealingclothing暴露的服装Themostimportantmemberofthegroup小组中最重要的成员entersthemeetingroomfirst最先进入会议室shouldalsoleadthemeeting需要领导会议BusinessMeetingEtiquetteGreeting问候2Itisnotappropriateforsubordinatestointerruptwhentheleaderisspeaking在领导讲话时下属不应打断BusinessMeetingEtiquetteIdentifyingthemostseniorpersonontheothersidefirst首先确认对方的最高级别人员Waitingfortheotherpersontoextendtheirhandfirstincaseahandshakeisnotthenorm防止握手在对方的文化里不是常态，等待对方先伸手BusinessMeetingEtiquetteAddresssomeoneistousetheirprofessionaltitleandtheirsurname用职称和姓氏称呼某人AdoptaWesternfirstnamethatmaybeused有时也会取一个西方人的名字BusinessMeetingEtiquetteDirectorWang王主任Expecttoexchangethemfrequently需要经常交换haveanabundantsupply要准备足够的名片BusinessMeetingEtiquetteBusinessCards名片3BusinessMeetingEtiquetteChinesetranslat