商务英语函电范文：索赔

第第页商务英语函电范文：索赔国际贸易中,因对方失误造成己方损失,该如何用商务英语函电向对方索赔呢,这里列举几个关于索赔的商务英语函电范文,掌控索赔商务英语。

1.自然产品，客户收到货，说颜色不能接受怎么办Dear{收件人

},

Thankyouverymuchforyourfeedback.

Iimmediatelysendthepicturetoourproductionmanager,andweholdameetingonthis.Hetoldme,thetwocolourofthestoneareactuallysameslab,notfromtwoslab.Naturalstonehasinborncolourvariation,soitcannotbethesamelikeceramic,eachoneisthesame.Actuallythatisthemainreasonwhypeoplelovestone,notwoarethesame.

Meantime,itismorereasonabletoreplaceyouwhenthereisadefectiveorcrackinthestone.Whileforthenaturalveining,itishardforustoreplace.Actually,wecouldnotevenknowthatthene*tonewillnothavetheveins.Iwouldverymuchappreciateyourkindunderstanding.

FYI,youknowhowourUSdistributorworkonthis?Theyselectallthestonewithafewspecialveiningtogether,andthensellitatapremiumpriceas

one-of-a-kind!

Bestregards,

***

国际贸易中,因对方失误造成己方损失,该如何用商务英语函电向对方索赔呢,这里列举几个关于索赔的商务英语函电范文,掌控索赔商务英语。

2.客户收到货，说短缺,经查，仓库并未少发，如何跟客户说明？DearTom,

Thanksalotforyourpatience.

Ihavecometocheckthewarehouserecordtogetherwithourlogisticspeoplebymyself.Therecordshowsthatalltheitemsoforder****hasbeendelivered.Hereisouroriginalrecord,andthepicturesofthegoods.

Willyoupleasecheckwithyourlogisticsandcountthegoodsagain?Aretherepossibilitiesofmis-counting,orsomeonemovedtheitemsseparatelyfromthisorderwithoutnoticinghim?

Bestregards,

****

3.客户收到货，说短缺,经查，的确少发了怎么办收到客户的回复，提供的具体信息，

第一封邮件：

Dear{收件人},

Thanksalotforyouremail,andsharingthefindingsofyourlogisticstous.

Iwillimmediatelyinvestigateintothiswithourlogistics,andwillreplyyousoon.Itmaytakesometime,Iwouldverymuchappreciateyourkindpatience.

Bestregards,

****

4.调查结果出来，第2封邮件：

Dear{收件人},

Thanksforyourpatience.

国际贸易中,因对方失误造成己方损失,该如何用商务英语函电向对方索赔呢,这里列举几个关于索赔的商务英语函电范文,掌控索赔商务英语。

Iapologizefirstlyfortheinconveniencebroughtyou.Wehaveanewstaff;hehasmovedtheseitemstoanotherorderwithoutnoticingourwarehousemanager,thusmakeamistake.

WillitbeOKtosendyoutheseitemswithyourne*torder?Tomakeupyou,wewouldliketogiveyou20freeitemsasgifts.

Sorryagainfortheinconveniencebroughtyou.Wehavealreadytrainedthenewstaff,andmakesurethatthiswillnothappenagaininfuture.Bestregards,

****

5.客户收到货，说短缺，怎么办？立刻发一封邮件询问详情

Dear{收件人},Thanksalotforyouremail,andsharingthefindingsofyourlogisticstous.

Iwillimmediatelyinvestigateintothiswithourlogistics.Toenablemetodoso,willyoupleasegivemeafewmoredetails?

1.Howmanytotalpalletsdoyoureceive?

2.Canyougivemeadetailedlistofalltheshortageitems,theirquantity,and

theirpalletnumber?

Iwouldverymuchappreciateyourkindhelp,itwillbemosthelpfulforourinvestigation.

Bestregards,

****

6.客户说到货，投诉说破损了，经查的确是本公司的责任，怎么办？

Dear{收件人},

Thanksalotforyourpicturesandinformation.Ihaveinvestigatedintothiswithourproductionmanager.TheEPSsheetsoundsnotthickenoughtogivestrong

国际贸易中,因对方失误造成己方损失,该如何用商务英语函电向对方索赔呢,这里列举几个关于索赔的商务英语函电范文,掌控索赔商务英语。

protectiontotheproducts.Wehavealreadyworkedouttheimprovementplan,thustomakesurethatthiswillnothappenagaininyourfutureorders.

Wesincerelyapologizefortheinconveniencebroughtyou.Andwewouldliketoreplacenewonesinyourne*torder.

Bestregards,

*****

7.客户说到货，投诉说破损了，怎么办？先快速回封邮件问客户要照片。Dear{收件人

},

Thanksalotforreportingthedamagetome.Iwillworkimmediatelywithourproductiondepartmenttoinvestigateintoit.

Meantime,willyoupleasetakeafewpicturesoftheouterbo*,andthedamagedproducts?Doestheoutsidebo*breakalso?Whatdoyouthinkmightcausethisdamage?

Bestregards,

****

国际贸易中,因对方失误造成己方损失,该如何用商务英语函电向对方索赔呢,这里列举几个关于索赔的商务英语函电范文,掌控索赔商务英语。

8.客户投诉规格做错了，经过检查的确是工厂做错了，怎么办？Dear{收件人},

ThanksalotforyouremailonJan.5th.

Ihaveinvestigatedintothisimmediatelywithourproductionmanager,andfoundthattheworkerhasforgottentochangetheblueprintafterthemodificationismadefromyourside.Wesincerelyapologizeforinconveniencebroughtyou.Fortheshippeditems,canyoustillworkonitwithadiscountedprice?Ifso,wearewillingtogiveyou30%discount.

Bestregards,

****

国际贸易中,因对方失误造成己方损失,该如何用商务英语函电向对方索赔呢,这里列举几个关于索赔的商务英语函电范文,掌控索赔商务英语。

1.自然产品，客户收到货，说颜色不能接受怎么办Dear{收件人

},

Thankyouverymuchforyourfeedback.

Iimmediatelysendthepicturetoourproductionmanager,andweholdameetingonthis.Hetoldme,thetwocolourofthestoneareactuallysameslab,notfromtwoslab.Naturalstonehasinborncolourvariation,soitcannotbethesamelikeceramic,eachoneisthesame.Actuallythatisthemainreasonwhypeoplelovestone,notwoarethesame.

Meantime,itismorereasonabletoreplaceyouwhenthereisadefectiveorcrackinthestone.Whileforthenaturalveining,itishardforustoreplace.Actually,wecouldnotevenknowthatthene*tonewillnothaveth