酒店英语词汇hotelenglish

HotelEnglish

酒店英语

CONTENTS

Chapter1CourtesyEnglish

Chapter2GeneralEnglish

Chapter3HousekeepingEnglish

Chapter4Food&BeverageEnglish

Chapter5TelephoneEnglish

Chapter6FrontOfficeEnglish

Chapter7SecretaryEnglish

Chapter8Sales&MarketingEnglish

Chapter9AccountingEnglish

Chapter10HumanResourcesEnglish

GTHEPolicy,Procedure

2

COURTESY

3

UNIT1:

GREETINGS&FAREWELLS

1VOCABULARY

welcome欢迎friend朋友farewell告别

identify识别definitely月II--定safe安全的

enjoy喜欢pleased高兴sure当然

trip旅游weekend周末again再

lookforwardto盼望satisfaction满意

2PHRASESONTHEJOB

Goodmorning.Goodafternoon.Goodevening.Welcomeback.Hi.

早上好。下午好。晚上好。欢迎回来。嗨

Hello.Howdoyoudo?Howareyou?Fine,thankyou,andyou?

你好。你好。你好吗？很好，谢谢，你呢？

Fine,thanks,andyou?Good-bye.Goodnight.Good-byefornow.

很好，谢谢，你呢？再见。晚安。再见。

Itwasnicetoseeyouagain.Haveagoodevening.Seeyoulater.Itwasniceseeingyou.

很高兴又见到你。晚上愉快。回头见。很高兴见到你。

Haveagoodweekend.Haveasafetrip.Haveagoodday.Hopetoseeyouagain.

周末愉快。一路平安。祝您愉快。希望再见到您。

Thankyouforcoming.(Thanksforcoming)Lookforwardto：seeingyouagain.

感谢光临。盼望再见到您。

3LISTENTOTHECONVERSATION

Listentotheguestandthenfillthegapineachsentence.

*Theguest'snameis.

*Thestaff'snameis.

*Theguestwilltoday.

*He'llliveinnexttimehecomes.

4

4TALKINGTOTHEGUEST:

Staff:Goodmorning.Mr.Smith.Howareyoutoday?

Guest:Goodmorning,Jane.Tmfine,thanks,andyou?

Staff:I'mfine,too.Areyouchecking-outtoday?

Guest:Yes,Ithinkso.

Staff:Didyouenjoyyourstayhere?

Guest:Yes,Idid.

Staff:Ihopeourserviceistoyoursatisfaction.

Guest:Sure.Fmverypleasedwitheverythinghere.

Staff:Thankyou.Iwishyouanicetriphomeandlookforwardtoseeingyouagain.

Guest:Thankyou.TildefinitelycometotheSheratonnexttimeI'minTianjin.

5PAIRWORK

Findapartnerandplaytherolesofthestaffandtheguestwhowillbeonholidaysoon.

6OXFORDHUMOUR

ThemoreIstudy,themoreIknow.

ThemoreIknow,themoreIforget.

ThemoreIforget,thelessIknow.

Sowhystudy?

UNIT2:

INTRODUCTIONS

1VOCABULARY

introduce介绍happy高兴spellout拼写出来

meet会见glad高兴firstname名

pleased高兴nice很好lastname姓

certainly当然pleasure高兴enjoy喜欢

5

2PHRASESONTHEJOB

MynameisJohnSmith.It'snicetomeetyou.It'snicemeetingyou.

我叫约翰，史密斯。很高兴见到您。很高兴见到您。

I'mMaryCopper.Fmpleasedtomeetyou.Fmgladtomeetyou.

我叫玛丽.库伯。很高兴见到您。很高兴见到您。

LetmeintroduceyoutoJohnSmith.I'dliketointroduceyoutoMarySilver.

我把你介绍给约翰.史密斯。我想把你介绍给玛丽。

rdlikeyoutomeetMr.Thomsor.Idon'tthinkwe'vemetbefore.

希望你认识一下托马斯先生。我想我们以前没见过。

Havewemetbefore?You'renewhere,aren'tyou?

我们以前见过面吗？你是新来的，对吗？

3TALKINGTOTHEGUEST:

Staff:Goodmorning,sir.MayIknowyouname?

Guest:Certainly.MynameisJohnParkinson.

Staff:Wouldyoupleasespellyourlastname?

Guest:Sure.P-a-r-k-i-n-s-o-n,Parkinson.

Staff:Howdoyoudo,Mr.Parkinson?Welcometoourhotel.

Guest:Howdoyoudo?Verynicetomeetyou.

Staff:Hopeyou'llenjoyyourstayhere.

Guest:IthinkIwill.

Staff:Seeyoulater.

Guest:Seeyou.

4PAIRWORK

Introduceyourselftoapartner.

5EXCERCISE:

Putinarticleswhereneeded:

A:Wouldyoulikecoldmilk?

B:Yes,please.Tdlikeglassofbeerifyou'vegotit.

A:Filgoandhavealookinkitchen.

Yes,there'sbottlehere,butitisn'tcold.

B:Nevermind.CanIhavepieceoficeinit?

A:Sure.Thereisquitealotinrefrigerator.

6

6IDIOMS:

*Nopainnogain.

*Asbusyasabee.

*Handandfoot.

*Asproudasapeacock.

*Ashungryasawolf.

*Beataboutthebush.

UNIT3:

APOLOGIES

1VOCABULARY

excuse原谅apologize请求原谅mistake错误

forgive原谅mind介意assure保证

sorry对不起rightaway马上happen发生

bill帐单check检查

2PHRASESONTHEJOB

Excuseme.Fmsorry.Pleaseforgiveme.That'sOK.

打扰,下。对不起。请原谅。没什么。

Idoapologize.That'sallright.Pleaseacceptourapology.

我很抱歉。没关系。请接受我们的歉意。

Wouldyoupleasewaitamoment?Wouldyoumindwaitingasecond?

请稍等好吗？请稍等好吗？

Ididn'tmeanforthattohappen.Iassureyouitwon'thappenagain.

我是不想出这种事的。我向您保证以后不再发生这种事。

3TALKINGTOTHEGUEST:

Guest:Excuseme.Ithinkthereisamistakeinmybill.

Staff:I'msorrytohearthat.Tilcheckforyourightaway.Wouldyoupleasewaitamoment?

Guest:OK.(amomentlater)

Staff:Idoapplogize,Mr.Smith.Thereisamistakeinyourbill.Iassureyouitwon'happen

again.

Guest:Well,that'sallright.

7

4EXERCISE:

Putinthemissingwords:

Mr.andMrs.MillerarefromAustralia.TheyoftengoshoppingwithouttheirGerman

guide.Buttheycan'ttothetaxidriverastheycanawordofChinese.They

don'tknowhowtohimwheretheywanttogo.Andthedriverdoesn'tknowhowto

tothembecausehedoesn'tGerman.Mr.Millertohimself,

wishIcouldsomeChinese.”

UNIT4:

OFFERINGHELP

1VOCABULARY

appreciate喜欢grateful感谢offer提供

assist帮助favor喜欢desire希望

request要求hesitate犹豫'mind介意

trouble麻烦welcome欢迎followme跟我来

corridor走廊show展示serve服务

end尽头

2PHRASESONTHEJOB

AnythingIcandoforyou?Ifthere'sanythingIcandotohelp,pleaseletmeknow.

我能为您做些什么？如果有我能帮忙的话，请告诉我。

CanIhelpyou?IfIcanbeofassistance,pleasedonothesitatetoask.

我能帮忙吗？如果要我帮忙，别犹豫，尽管讲。

Doyouneedanyhelp?I'dbeverygladtohelpyou.

要帮忙吗？很高兴帮助你。

CanIgiveyouahand?Nevermind.

要帮忙吗？不介意。

Ifyoudon'tmind.Ifit'snotrouble.

如果你不介意。如果不麻烦的话。

There'snohurry.Pleasetakeyourtime.

不着急。不着急。

Goingup?Goingdown.

上楼吗？下楼。

8

3LISTENTOTHECONVERSATION

Staff:Excuseme.MayIhelpyou?

Guest:Yes,Tmlookingformyroom.

Staff:MayIknowyourroomnumber,please?

Guest:Yes,Myroomnumberis358.

Staff:That'sattheotherendofthecorridor.Followme,please.Tilshowyoutoyourroom.

Guest:Thankyou.Ifsverykindofyou.

Staff:It'smypleasuretoserveyou.Pleaseenjoyyourstay.

Guest:Yes.Iwill.

Staff:Goingup,sir?

Guest:Yes.

Staff:Watchyoursteps,please.Theflooriswet.

Guest:OK.Thankyou.

Staff:Bytheway,mayIhelpyouwithyourluggage?

Guest:Sure.That'sverykindofyou.

Staff:You'remostwelcome.

4PAIRWORK

Findapartnerandplaytherolesoftheguestandthestaff.TheguestwantstofindtheFitness

Centre.

5EXERCISE:

Putlittle,alittle,feworafewintothesentence:

*Weneedmorestaff.

*Thereismilkleft.Goandgetsome.

*Heaskedformoresalt.

UNIT5:

THANKSANDREPLIES

1VOCABULARY

repair修理kitchen厨房wire电线

light灯noisy吵indeed的确

bytheway顺便说一下electrician电器师colleague同事

assoonaspossible尽可能早helpsb.withsth.帮某人做某事

9

2PHRASESONTHEJOB

Thanks.Thankyouverymuch.Thankyoueversomuch.

谢谢。非常感谢。太感谢了。

Iappreciatethat/it.That'sverykindofyou.Youaresokind.

我很感谢。你太好了。你太好了。

Thankyoujustthesame.You'remostwelcome.It'smypleasuretoserveyou.

同样得谢谢您。不客气。很荣幸为您服务。

That'squiteallright.I'mpleasedtobeofservicetoyou.Iknownexttonothing.

一点儿关系也没有。愿意为您效劳。我几乎一窍不通。

3LISTENTOTHECONVERSATION

Listentothetalkbetweentheguestandthestaffandthendecidewhetherthefollowingstatements

arerightorwrong.

*Theproblemisthebedroom.

*Oneofthelightsisbroken.

*SomethingiswrongwiththeTVaswell.

*TheelectricianwillrepairdieTVrightaway.

4TALKINGTOTHEGUEST:

Staff:Goodafternoon,MissThomson.Pmheretorepairyourlight.

Guest:That'sverynice.It'sthisoneinthekitchen.Itdoesn'twork.

Staff:Letmehavealook.Oh,awireisloose.Now,it'sallright.

Guest:Yes,itis.Thankyouverymuchindeed.

Staff:It'smypleasure.

Guest:Bytheway,mytelephoneistoonoisy.Couldyoupleasehelpmewiththis?

Staff:Sorry,I'manelectrician.Iknownexttonothingabouttelephone.ButI'llcallmy

colleaguetocomeassoonaspossible.

Guest:OK.Thankyoujustthesame.

Staff:Notatall.Good-bye,Mrs.Thomson.

Guest:good-bye.

5PAIRWORK

Findapartnerandplayrolesoftheguestandthestaff.Theguestwantsababycot.

10

6EXERCISE:

Putthevebsintocorrecttenses:

A:Whichcountry(be)youfrom,Ms.Miller?

B:I(be)fromBrazil.

A:Didyou(come)yesterday?

B:No,I(come)thedaybeforeyesterday.

A:Soyou(stay)herefor2nights.

B:Yes,andIleaveforhometomorrow.

UNIT6:

REQUESTSANDREPLIES

1VOCABULARY

favour喜欢overthere在那边dosb.afavour为某人帮忙

nextto紧挨着lookfor寻找request要求

easy容易reply回答trouble麻烦

problem问题

2PHRASESONTHEJOB

Wouldyoupleasedemeafavour?Couldyoudomeafavour?

能帮我个忙吗？帮我个忙好吗？

CouldIaskyouafavour?Couldyoudoafavourforme?

帮我个忙好吗？帮我个忙好吗？

Couldyoupossiblydoafavourforme?Ofcourse.

帮我个忙好吗？当然。

Noproblem.Notroubleatall.I'dbegladto.

没问题。不麻烦。我会很高兴。

3LISTENTOTHECONVERSATION

Listentotalkbetweentheguestandastaffandthenanswer2questions.

*What'stheguest'srequest?

*Wherecouldhefindit?

11

4TALKINGTOGUEST:

Guest:Excuseme.

Staff:Yes?

Guest:Couldyoupleasedomeafavour?

Staff:Certainly.WhatcanIdoforyou?

Guest:I'mlookingfortheSalesDepartment.

Staff:That'seasy.Il'soverthere,nexttotheInformationDesk.

Guest:Isee.Thanksalot.

Staff:Mypleasure.

5PAIRWORK

Findapartnerandplaytherolesofaguestandastaff.Theguestwantstosendalette匚

6EXERCISE:

Respondtothefollowingusing“Neither,EitherorSo”.

*Ican'tspeakEnglish.

*Christmasisanimportantholiday.

*Idon*tlikefish.

*I'mveryfondofsweetandsourpork.

UNIT7:

LONGTIMENOSEE

1VOCABULARY

age年代pretty相当大的onholiday度假

daughter女儿granddaughter孙女grandson孙子

aunt姨、姑、婶uncle叔、伯、舅son儿子

firstcousin第一代表兄弟姐妹子secondcousin第二代表兄弟姐妹

2PHRASESONTHEJOB

Longtimetosee.Ihaven'tseenyouforages.Congratulations.

好久不见了。久日不见了。祝贺。

12

3LISTENTOTHECONVERSATION

Listentothetalkbetweentheguestandthestaffandthenfillinthetablewiththeinformation.

*Theguest'snameis.

*Shewent.

*Shehasgrandchildren.

4TALKINGTOTHEGUEST:

Staff:Goodmorning.HowareyouMs.Jackson?Haven'tseenyouforages.

Guest:Yes.Longtimenosee.Fmfine,thanks.Howaboutyou?

Staff:Prettywell.Didyougoonholiday?

Guest:Yes.Iwentbackhomebecausemydaughterhadababy.

Staff:Congratulations.

Guest:Thanks.

Staff:Agirlofaboy?

Guest:Agirl.

Staff:Soyouhaveagranddaughternow.

Guest:Agranddaughter?I'vegotthree.

Staff:Threegranddaughters?

Guest:Yes,andagrandsonaswell.

Staff:Theymustbeverylovely.

Guest:Sure.Ienjoythemgreatly.

5PAIRWORK

Findapartnerandplaythepartofaguestandastaff.Theguestwentbackhomebecauseher

brotherwasill.

Unit8:

ASKINGPEOPLETOREPEAT

1VOCABULARY

reservation预定nationality国籍atleast至少

Fmafraid恐怕Australian澳大利亚pardon原谅

beg请求onthefourthfloor在四楼repeat重复

possible可能intend打算plan计划

13

2PHRASESONTHEJOB

Pardon?Pleasesayitslowly.Ibegyourpardon.Sorry?

没听清？请慢慢讲。我没听清。对不起？

Ididn'tfollowyou.Wouldyoupleasesayitagain?

我没听懂。请您再说一遍好吗？

3LISTENTOTHECONVERSATION

Listentotheconversationbetweentheguestandthestaffandthenanswerthefollowing

questions:

*Whendidtheguestgettothehotel?

*What'shisnameandnationality?

*Howlongdidheplantostay?

*Whatroomdidthestaffgiveher?

4TALKINGTOTHEGUEST:

Staff:Goodafternoon,sir.Doyouhaveareservstion?

Guest:No,I'mafraidnot.

Staff:MayIknowyourname,please?

Guest:Yes,TmDavidStevenson.

Staff:Yournationality?

Guest:FmAustralian.

Staff:Sorry,Ibegyourpardon?

Guest:FmAustralian.

Staff:Isee.Howlongdoyouintendtostay?

Guest:Atleastaweek.Possiblylonger.

Staff:Good.Icangiveyouaroomonthe4thfloor.Isthatallright?

Guest:Yes.It'squiteallright.Thankyouverymuch.

Staff:You'remostwelcome.

ADDITIONALEXPRESSIONSANDPHRASES

1.Sorrytohavekeptyouwaiting.抱歉让您久等了。

2.Excusemeforinterrupting.抱歉打扰一下。

3.Itdoesn'tmatter.没关系。

4.Pleasetakeyourtime.别急。

5.PHtrymybest.我将尽力而为。

6.Il'smypleasuretoserveyou.为您服务很荣幸。

7.MayIcallyouback?可以给您打回去吗？

14

8.CanIassistyoufurther?还能服务很荣幸。

9.Sitdownatthistable,please.请坐这张桌子。

10.PHtakecareofthat.我来处理这件事。

11.Wouldyoumindwaitingforamoment?请稍等，您介意吗？

12.Onefortheroad.走前再喝一杯。

13.Filhaveanotheronice.我再要一杯加冰的。

14.Followme,please.请跟我来。

15.Welcomeback.欢迎您回来。

16.Letmehelpyou.我来帮您。

17.Thereisnohurry.别着急。

18.Filbewithyouinamoment.我马上来。

19.Afteryou.您先请。

15

GENERAL

16

UNIT1:

FINDINGPLACES

1VOCABULARY

fax传真miss错过colleague同事lift电梯

getoff下left左right右send发送

take乘then然后FrontOffice前台

BusinessCentre商务中心

2PHRASESONTHEJOB

Couldyoupleasetellme?It'sonthesecondfloor.

请你告诉我好吗？在二楼。

It'sontherightsideofthecorridor.Turnleft.

在走廊的右边。左拐。

3LISTENTOTHEGUEST

Listentotheconversationbetweenthestaffandtheguestandthenfillintheblanks.

l.Theguestwantstosenda.

2.Heshouldgoto.

3.Hemaygoby.

4.1t'sonthefloor.

4TALKINGTOTHEGUEST:

Staff:Goodmorning,madam.CanIhelpyou?

Guest:Yes.CouldyoupleasetellmewhereIcansendafax?

Staff:YoumaygotheBusinessCentre.Mycolleaguetherecandoitforyou.

Guest:ButwhereistheBusinessCentre?

Staff:It'sonthesecondfloor,justabovetheFrontOffice.Youmaytakethelifthere,getoff

onthesecondfloor,andthenturnleft.ThebusinessCentreisontherightsideofthe

corridor.Youcan'tmissit.

Guest:Thankyouverymuch.You'rebeenofgreathelp.

Staff:It'smypleasuretobeofservice.

17

5PAIRWORK

Theguestwantstofindtheappartmentbuilding.

Findaparenerandplaytheroleoftheguestandthestaff.

6USINGWHATYOUHAVELEARNED

Makesentenceswiththefollowingphrases:

You'dbetterGelreadyfor/to

Haveadayoffintime

Setthetablelookforwardto

UNIT2:

TIME

1VOCABULARY

BeijinTime北京时间special特殊的rate价格

correct正确的rate价格seem似乎

cheaper更便宜的inthemorning在早上atnight夜里

urgent紧急的downtown市中心hour小时

difference不同/差别o'clock钟

2PHRASESONTHEJOB

There'satimedifferenceof6hours.rdbettermakethecallintheevening.

时差6小时。我最好晚上打电话。

That'sgreat.Isitthecorrecttime?It's5:50bymywatch.

太棒了。时间准吗？我的表是5点50分。

3LISTENTOTHEGUEST

Listentothetalkbetweentheguestandthestaffandthendecidewhetherthestatementsareright

orwrong.

18

1)It's2:35intheafternoon.Yes/No

2)TheguestwantstomakeacalltoPoland.Yes/No

3)Thespecialnightratesstartfrom9:00pm.Yes/No

4)Thetimedifferenceis3hours.Yes/No

4TALKINGTOTHEGUEST:

Guest:Excuseme.Whattimeisitnow?

Staff-It's2:25bymywatch.

Guest:Isitthecorrecttime?

Staff:Yes.Ithinkso.

Guest:YouuseBeijingtimehere,don'tyou?

Staff:Yes,wedo.

Guest:DoyouknowwhattimeitisnowinHolland?

Staff-Iguessitisabouthalfpasteightinthemorning.Thereisatimedifferenceof6hours.

Guest:Isee.Iwanttocallbackhome.ItseemsI'dbettermakethecallintheevening.

Staff:Ithinksoifnothingisurgent,becausetherearespecialratesatnightafter9:00.

Guest:Doyoumeancheaper?

Staff:Yes.

Guest:That'sgreat.Thankyou.

Staff:Mypleasure.

5PROVERBS

*Alightheartliveslong.

*Healthisbetterthenwealth.

*Amanbecomeslearnedbyaskingquestions.

UNIT3:

GETTINGINFORMATION

1VOCABULARY

check检查German德国人overthere在那边

American美国人second秒mean意思

Wonder奇怪standfor代表taxi出租车

AppartmentBuilding公寓楼

19

2PHRASESONTHEJOB

Whatdoesthisstandfor?Thankyouforyourhelp.Pleasewaitasecond.

这代表什么？感谢您的帮助。请等一会儿

rilcheckforyou.Nowonder.

我给您检查一下。难怪呢！

3LISTENTOTHEGUEST

Listentotheconversationandthenfillinthetablewiththeinformationaboutthelady'sfriend.

NAME:

ROOMNUMBER:

NATIONALITY:

FIRSTNAME:

FAMILYNAME:

4TALKINGTOTHEGUEST:

Staff:Goodmorning,ma'am.AnythingIcandoforyou?

Guest:Goodmorning.Tmheretoseemyfriend,butIdon'tknowwhichbuildingshelivesin.

Staff:Doyouhaveherroomnumber?

Guest:Yes.It's408.

Staff:MayIknowyourfriend'sname?

Guest:Sure.HernameisShelly.ShellyWilson.

Staff:IssheanAmerican?

Guest:No,sheisGerman.

Staff:Pleasewaitasecond.Filcheckforyou.

Guest:Ok.

Staff:Yes,hereitis.ShelivesinRoom2408intheApartmentBuildingoverthere.

Guest:Whatdoes2mean?

Staff:ItstandsfortheApartmentBuilding.

Guest:Isee.Nowonder.Thankyouforyourhelp.

Staff:You'rewelcome.

5GUESSINGRIDDLES

*IgoouteverydaybutIneverleavemyhome.WhatamI?

*Whatisitthatcancarryamessagetoanyoneinanytown?

*Whatisitthatwhenoncelostyoucanneverfindagain?

*Whatisitthatcannotburninthefireandcannotdrowninwater?

20

UNIT4:

VISITINGAGUEST

1VOCABULARY

visitor客人exit出口adapter转换插

need需要briefcase公文包outoforder坏了

coupon奖券interesting有趣roomkey钥匙

tourguide导游FoodMall食品街AncientCultureStreet古文化街

2PHRASESONTHEJOB

I'mtiedupatthemoment.rilbeoffthen.

我这会儿非常忙。到那时我就下班了。

Don'tworry.Ididaskforone.

别担心。我确实要了一个。

3LISTENTOTHEGUEST

Listentoconversationbetweentheguestandthestaffandthenanswerthefollowingquestions.

Whatdoesthestaffwanttodo?:

Canthestaffworknow?Why?:

Whenshouldshecomeback?:

Whatelsedoestheguestneed?:

Cantheguestgetit?:

4TALKINGTOTHEGUEST:

Staff:Goodafternoon,MrsAnderson.CanIcleanyourroomnow?

Guest:Couldyoupleasecomebackagain.Fmtiedupatthemoment.Fvesomevisitors.

Staff:Allright,noproblem.Whendoyouneedmetocomeback?

Guest:Howabout6:00.Isthatallright?

Staff:Sorry.Tilbeoffthen.Tilfinishworkingat5:30.Butdon'tworry.Oneofmycolleagues

willcome.

Guest:OK.

Staff:Bytheway,doyouneedanadapter?

Guest:Yes.Ididaskforone.

Staff:Hereyouare.Fvegotitforyou.

Guest:Thankyou.

Staff:Notatall.

21

5USINGWHATYOUHAVELEARNED

Drawahappyorsadfaceaftereachsentence.

*Theplaceisreallyneat.

*It'squitealargeroom.

*Thepoolisbeingrepairedagain?

*You'vedisconnectedmetwice.

*Icalledthreetimes,butnobodyansweredthephone.

*Yourmannerisun-professional.

*Ididn'taskforthat.

*Thefoodisbetterthanathome.

*Youalwaysrunoutofcigarettes.

*It'squiteallright,fmsatisfied.

UNIT5:

DAYS&DATES

1VOCABULARY

date日期Sunday星期日Monday星期一

Tuesday星期二Wednesday星期三Thursday星期四

Friday星期五Saturday星期六January一月

February二月March三月April四月

May五月June六月July七月

August八月September九月October十月

November十一月December十二月Spring春天

Summer夏天Autumn秋天Winter冬天

Easter复活节Christmas圣诞节SpringFestival春节

LunarCalendar阴历GoodFriday主蒙难日

2PHRASESONTHEJOB

ThatisnextTuesday,isn'tit?MybrotherwillgetitonNovember2nd.

那是下星期二对吗？我弟弟将于11月2日收到。

PlaneshavetoflyovertheInternationalDateline.HowsillyIam.

飞机得飞越国际日期变更线。我真傻。

22

3LISTENTOTHEGUEST

Listentotheconversationbetweenthestaffandtheguestandthenanswerthefollowing

questions.

Whatdayistoday?:

Whatisthedatetoday?:

HowlongdoesittakeforalettertoreachAmerica?:

Whatisthe