民航服务英语unit 2check-in课件讲解

Unit2Check-in民航服务英语Lead-inDiscussion:Haveyouevertakenaflight?What’stheprocedureofcheck-in?Discusswithyourclassmatesandshareyourideas.Unit2Check-in民航服务英语KnowledgeBaseWordsandPhrasesdestination[destɪ'neɪʃn]n.目的地，终点baggage['bægɪdʒ]n.行李elderly['eldəlɪ]adj.上了年纪的wheelchair['wiːltʃeə]n.轮椅section['sekʃn]n.部门；地区accompany[ə'kʌmpənɪ]vt.陪伴

boardinggate['bɔːdɪŋgeɪt]n.登机门；登机闸口disabled[dɪs'eɪbld]adj.残废的，有缺陷的altogether[

ɔːltə'geðə]adv.完全地；总共；总而言之staff[stɑːf]n.职员；参谋inform[ɪn'fɔːm]vt.通知；告诉assistance[ə'sɪstəns]n.援助，帮助What’syourflightnumber?您的航班号是多少？What’syourfinaldestination?您的最终目的地是哪里？Howmanypiecesofbaggagedoyouhaveinyourgroup?您的团队里有多少件行李？Ourstaffintheservicesectionwillinformyouwhentheboardingstartandtheywillaccompanyyoutotheboardinggate.我们服务区的职员在登机开始会通知您，并且将会陪同您到登机口。Heisdisabledandblind,andneedsspecialassistance.他行动不便并且看不见，需要特别帮助。HewillbeseatedonRow1stNumber42,anindividualseat.他将被安排在第一排的42号，一个独立的座位。Hewillneedtobeliftedonandofftheplane.在上下飞机时，他需要帮助。Unit2Check-in民航服务英语KeySentencesUnit2Checkin

PartIDialogueSetting:Tomandhisfamilyarecheckinginnow.GS:Howmanypeoplearethereinyourgroup?Tom:Thereare4people.GS:What’syourflightnumber?What’syourfinaldestination?Tom:It’sCA933toParis.GS:Howmanypiecesofbaggagedoyouhaveinyourgroup?Tom:Therearealtogether12bags.GS:Doyouneedanyspecialservices?Tom:Yes.Wehavetwoelderlypeopleinourgroup.Soweneedtwowheelchairs.GS:Ishallgetthemreadyforyou.Tom:Whendowestartboarding?GS:Don’tworry.Ourstaffintheservicesectionwillinformyouwhentheboardingstartandtheywillaccompanyyoutotheboardinggate.Tom:Thankyouverymuch.GS:Youarewelcome.Unit2CheckinSetting:Arrangingcheck-inforadisabledpersonGS:Goodmorning,Sir.PAX:Goodmorning.I’mhereformyfriend.Heisdisabledandblind,andneedsspecialassistance.GS:Thatwon’tbeaproblem,Sir.MayIhavehisticketandpassport,please?PAX:Yes,hereyouare.Hewillneedtobeliftedonandofftheplane.GS:Yes,Iwillgeteverythingsortedoutforhim.Don’tworry,Sir.PAX:Thankyou.GS:Howmanycheck-inbagsdoesthegentlemanhave?PAX:He’snotcheckinginany;hehasjustahandbaggage.GS:Justtheonepiece?PAX:Yes,justone.GS:HewillbeseatedonRow1stNumber42,anindividualseat.IsitOK?PAX:That’sfine.GS:Therewillbesomebodytobringhimdowntothegate.Hethenwillbeliftedontotheplane,andtherewillbesomeonetohelphimoffaswell.PAX:Thankyou.Unit2Check-inExercise1CommunicativeActivity4personsinagroupandmakeaperformanceforsolvingthissituation:Mr.RightwillgototheAmericafora5-daysbusinesstour.TheseatofMr.Rightisinthebusinessclassandtheallowanceweightis40kg.Thereare6piecesofbaggageandthetotalweightis50kg.PleasehelpMr.Rightsolvethisproblem.Exercise2

Fillintheblankswiththecorrectwordsandexpressions.(checkingin/disabled/individual/Blind/Lifted/passport)A:Goodmorning,sir.P:Goodmorning.I’mhereformyfriend.Heis__________and_______,andneedsspecialassistance.

A:Thatwon’tbeaproblem,sir.MayIhavehisticketand_________,please?P:Yes,hereyouare.Hewillneedtobe________onandofftheplane.A:Yes,Iwillgeteverythingsortedoutforhim.Don’tworry,sir.P:Thankyou.A:Howmanybagsisthegentlemancheckingin?P:He’snot_____________any;hehasjustahandbaggage.A:Justtheonepiece?P:Yes,justone.A:Hewillbeseatedon1strownumber42,an________seat.IsitOK?P:That’sfine.Thankyou.GeneralRegulationsWhetheryouhaveanelectronicticketorpaperticket,passengersshouldarriveattheairportwithintherequiredtimelimit.Pleasebringyourvalidpassport,necessaryvisasandothervalidtraveldocumentsthatyouusedduringthepurchaseofyourticket.Besuretocompleteallcheck-inandexitrequirementsinadvance.Iftheflightisdelayedorcancelledduetoanaircraftrepair,aircraftchange,businessorcrewissue,AirChinawillprovidefoodandaccommodationtopassengers.Iftheflightisdelayedorcancelledduetoweatherconditions,emergencies,airtrafficcontrol,securityinspectionsandpassengerissues,AirChinawillassistpassengerswithfindingfoodandaccommodationsbutthisisatthepassenger’scost.Check-inProceduresForflightsoriginatinginBeijing:AllofAirChina’sDomesticandInternationalflightsoperateoutofT3.Check-incountersforAirChinaflightswillclose30minutesbeforedeparturefordomesticflightsand60minutesbeforedepartureforinternationalandregionalflights.Boardinggatesforallflightswillclose10minutesbeforedeparture.CustomersconnectingbetweenTerminal3andTerminal1or2,shouldplanforaminimumconnectingtimeof2-3hoursdependingontheflight.Unit2Check-inPartIIReadingcheck-inattheairportUnit2Check-in

TravelDocumentsForinternationalflights,passengerswillneedtoshowavalidpassport,necessaryvisasandothertraveldocumentsthatyouusedduringthepurchaseofyourticket.Pleasebesurethatthesedocumentsareinyourcarry-onbaggageandnotpackedinyourcheckedluggage.Itmaytakealongtimetocompleteformalitiessuchascustoms,immigration,andquarantine,sowesuggestyouarriveattheairportwithinasufficienttimeframe.Therearespecialregulationsconcerningthevalidityperiodofyourpassport,sopleasecheckthesemattersatthelocalbusinessdepartmentorrelatedembassiesandconsulates.

Inordertopromptlycompleteentryprocedureswhenyougetofftheplane,pleaseclearlyfillintheEntryRegistrationCardandCustomsApplicationinadvance.Onceyouarriveatyourdestination,youwillsubmityourpassportalongwiththeEntryRegistrationCardtotheimmigrationofficialtobechecked.Aftertheimmigrationinspectioniscomplete,proceedtocustomswhereyouwillsubmityourCustomsApplicationtoacustomsofficial.Unit2Check-in

Exercise1

Answerthequestionsaccordingtothepassage.1.Whatkindofitemsshouldapassengertakewhentheywanttocheckin?2.Whenwillthecheck-incountersforAirChinaflightsclosebeforedeparturefordomesticflights?3.Whatdoesaforeignpassengertakeduringthepurchaseofanairticket?Exercise2

Makeapassageaboutintroducingtheregulationandproceduresofcheck-inattheairport.Unit2Check-in民航服务英语PartIIIAnnouncements

Announcement1:BereadyforCheck-inAnnouncement2:

Remindingcheck-inUnit2Check-in民航服务英语PartIIIAnnouncementsExerciseRewriteanannouncementaboutthecheck-inofCA1502,thecheck-incounter5willbeclosedat2o’clock.

Ladiesandgentlemen:MayIhaveyourattentionplease?______________________________________________________________________________________________________________________Thankyou.Unit2Check-in民航服务英语PartIVAdditionalKnowledge1.BriefintroductiontoAirAustralia

FoundedintheQueenslandoutbackin1920,QantashasgrowntobeAustralia'slargestdomesticandinternationalairline.RegisteredoriginallyastheQueenslandandNorthernTerritoryAerialServicesLimited(QANTAS),Qantasiswidelyregardedastheworld'sleadinglongdistanceairlineandoneofthestrongestbrandsinAustralia.

Unit2Check-in民航服务英语PartIVAdditionalKnowledge2.BriefintroductiontoSydneySydneyisthestatecapitalofNewSouthWalesandthemostpopulouscityinAustralia.ItislocatedonAustralia'ssouth-eastcoastoftheTasmanSea.AsofJune2010,thegreatermetropolitanareahadanapproximatepopulationof4.6millionpeople.InhabitantsofSydneyarecalledSydneysiders,comprisingacosmopolitanandinternationalpopulation.ThesiteofthefirstBritishcolonyinAustralia,Sydneywasestablishedin1788atSydneyCovebyArthur,commodoreoftheFirstFleetasapenalcolony.ThecityisbuiltonhillssurroundingPortJacksonwhichiscommonlyknownasSydneyHarbor,wheretheiconicSydneyOperaHouseandtheHarbourBridgefeatureprominently.Unit2Check-in民航服务英语PartIVAdditionalKnowledgeExercise1

Checkthewords.Exercise2

PleasefilltheseblanksandmakeabriefintroductionofSydneyfounddomesticdistancemetropolitanapproximateinhabitantappealcompriseestablishsurroundiconicprominentlyPenalcolonySydneyistheof_________andthein.ItislocatedonAustralia's__________ofthe.AsofJune2010,thegreatermetropolitanareahadapopulationof________people.Inhabitan