外贸英语函电教程 第二版 课件 Unit 5 Confirming Orders

ConfirmingOrdersUnit5Objectives11.Tohelpyoulearnhowtoconfirmorders.22.Tohelpyoulearnhowtowriteemailsoforderconfirmation.Activity1Whyorderconfirmation?However,therearesomesituationsinwhichtheexporterneedstonegotiatefurtherwiththeimporteraboutsometermsbeforeconfirmingtheorder.Sometimes,theexporterevenhastodeclineanorderfromthecustomerbecauseofvariousreasons.Anorderconfirmationisadocumentthatissentfromtheexportertothebuyer.Itconfirmsthattheorderhasbeenreceivedandaccepted.Itensuresthatallpartiesknowtheagreedconditionsofthesaleandallmisunderstandingsaredealtwithoravoidedaltogether.Readthefollowingcases,andthinkwhattheexportershoulddo.Activity1Whyorderconfirmation?YoumetacustomerinafairinJune,andthecustomersentyouaspecificinquiryinJuly.Yourepliedwithafirmofferwithavalidityof7workingdays.However,thecustomerdidn’tplaceanorderuntiltheendofAugust.Theoriginalfirmofferhasalreadyexpired.Whatwouldyouprobablydotoanorderlikethis?Case1Activity1Whyorderconfirmation?AnewcustomergotyouremailaddressfromtheChamberofCommerceandsentyouatrialorderdirectlywithoutinquiry.However,thetargetproductheisinterestedinisoutdatedandnolongerinproduction.Whatwouldyoudotoanorderlikethis?Case2Activity2Confirmingordeclining?1.You’vegotanorderfromanewcustomer.Readitandunderlinehisneeds.Pleaseconfirmthereceiptofthisorderandaddtheproductionandshipschedule,andletmeknowifyouhaveanyquestions.Wewillordermoreifthefirstorderwithyouprovestobesatisfactory.Regards,EricSmithToSubjectDearRebecca,Wehavedecidedtoplaceatrialorderforthewashingmachines.AttachedpleasefindourPO.PleaseeffectshipmentassoonaspossiblesoitarrivesinNewYorkinSeptember.Pleaseconfirmthereceiptofthisorderandaddtheproductionandshipschedule,andletmeknowifyouhaveanyquestions.Wewillordermoreifthefirstorderwithyouprovestobesatisfactory.Regards,EricSmithPO#6036322rebecca@EmailDearRebecca,Wehavedecidedtoplaceatrialorderforthewashingmachines.AttachedpleasefindourPO.PleaseeffectshipmentassoonaspossiblesoitarrivesinNewYorkinSeptember.2.TaketheroleofRebecca,readthetwopiecesofbackgroundinformationbelowandchooseonetoworkoutareplytotheaboveemail.PrepareforgroupworkYouareverypleasedtoreceivethetrialorderfromEricSmith.Aftercheckingwiththefactoryandtheshippingcompany,thegoodsareinstockandtheearliestshiptoNewYorkisonAugust5thanditwillarriveinNewYorkinSeptember.Youcanarrangeimmediateshipmentafterreceivingthe30%deposit.Backgroundinformation1YouareverypleasedtoreceivethetrialorderfromEricSmith.However,aftercheckingwiththefactory,thedeliverydateisunworkablebecauseitisthebusyseasonandthefactoryasksforone-monthleadtime.YouhavetriedveryhardtopushthefactorytoworkintwoshiftssothegoodswillbereadyforshipmentbySeptember5thandwillarriveinNewYorkinearlyOctober.Backgroundinformation2ToSubjectDearHank,(1)WehavethegoodsinstockandtheshipdateofMay8thisnoproblem.(2)Wetrustthatthegoodswillturnouttobeyourentiresatisfaction.(3)PleaseestablishanirrevocableLetterofCreditinourfavorcoveringtheabove-mentionedgoods.WeshallarrangedeliveryimmediatelyassoonaswegetyourL/C.(4)Pleasekindlyfindtheattachedproformainvoice.Pleasecountersignandreturnonecopytous(5)IamverypleasedtoreceiveyourofficialPO#400732forWomen’sLeatherPurses.Thankyousomuch!Regards,LeahRE:FW:PO#400732erics@3.Unscramblethefollowingtwoscrambledemailsfromcustomers.MakeuseoftheunscrambledemailstohelpyouimproveyourreplyinStep2.ScrambledemailsEmail1.ConfirmingtheorderToSubjectDearHank,Regards,LeahRE:FW:PO#400732erics@OrderedEmail1IamverypleasedtoreceiveyourofficialPO#400732forWomen’sLeatherPurses.Thankyousomuch!Plskindlyfindtheattachedproformainvoice.Plscountersignandreturnonecopytous.WehavethegoodsinstockandtheshipdateofMay8thisnoproblem.PleaseestablishanirrevocableLetterofCreditinourfavorcoveringtheabove-mentionedgoods.WeshallarrangedeliveryimmediatelyassoonaswegetyourL/C.Wetrustthatthegoodswillturnouttobeyourentiresatisfaction.(5)→

(4)→

(1)→

(3)→

(2)ToSubjectDearHank,(1)AndtheearliestpossibleshipdatewillhavetobetheendofMay,whichisaround10dayslaterthanyourexpecteddate.(2)Hopeyoucanunderstandthestatusandacceptthenewshipdate.(3)I’vereceivedyourofficialPO#400732forWomen’sLeatherPurses.Thankyousomuch!(4)Muchtoourregret,theestimatedproductionfinishdatewillbearoundMay20thsinceitisthebusiestseasonoftheyear.(5)ThisisthebestwecandoandI’mafraidothersuppliersinChinafacesimilarsituations.Regards,LinRE:FW:PO#400732erics@Email2.PersuadingthebuyertoacceptthenewtermsScrambledemailsToSubjectDearHank,Regards,LinRE:FW:PO#400732erics@OrderedEmail2I’vereceivedyourofficialPO#400732forWomen’sLeatherPurses.Thankyousomuch!Hopeyoucanunderstandthestatueandacceptthenewshipdate.Muchtoourregret,theestimatedproductionfinishdatewillbearoundMay20thsinceitisthebusiestseasonoftheyear.AndtheearliestpossibleshipdatewillhavetobetheendofMay,whichisaround10dayslaterthanyourexpecteddate.ThisisthebestwecandoandI’mafraidothersuppliersinChinafacesimilarsituations.(3)→(4)→(1)→(5)→(2)ToSubjectDearEric,IamverypleasedtoreceiveyourofficialPO#6036322forwashingmachines.Thankyousomuch!Plskindlyfindtheattachedproformainvoice.Plscountersignandreturnonecopytous.Wehavethegoodsinstock.Aftercheckingwiththecarrierandtheshipper,theearliestshiptoNewYorkisonAugust5thandtheETD(estimateddateofdeparture)ofAugust5thisnoproblem.Re:PO#6036322EmailSamplereplybasedonbackgroundinformation1Wehavethegoodsinstock.Aftercheckingwiththecarrierandtheshipper,theearliestshiptoNewYorkisonAugust5thandtheETD(estimateddateofdeparture)ofAugust5thisnoproblem.Weshallarrangedeliveryimmediatelyassoonaswegetyour30%deposit.Wetrustthatthegoodswillturnouttobeyourentiresatisfaction.Regards,RebeccaToSubjectWehavethegoodsinstock.Aftercheckingwiththecarrierandtheshipper,theearliestshiptoNewYorkisonAugust5thandtheETD(estimateddateofdeparture)ofAugust5thisnoproblem.Weshallarrangedeliveryimmediatelyassoonaswegetyour30%deposit.Wetrustthatthegoodswillturnouttobeyourentiresatisfaction.Regards,RebeccaRe:PO#6036322EmailSamplereplybasedonbackgroundinformation1DearEric,IamverypleasedtoreceiveyourofficialPO#6036322forwashingmachines.Thankyousomuch!Plskindlyfindtheattachedproformainvoice.Plscountersignandreturnonecopytous.Wehavethegoodsinstock.Aftercheckingwiththecarrierandtheshipper,theearliestshiptoNewYorkisonAugust5thandtheETD(estimateddateofdeparture)ofAugust5thisnoproblem.ToSubjectDearEric,IamverypleasedtoreceiveyourofficialPO#6036322forwashingmachines.Thankyousomuch!Aftercheckingwiththefactory,Iamsosorrytotellyouthatthedeliverydateisunworkablebecauseitisthebusyseasonandthefactoryasksforonemonthleadtime.IhavetriedveryhardtopushthefactorytoworkintwoshiftssothegoodswillbereadyforshipmentbySeptember5thandwillarriveinNewYorkinearlyOctober.Pleaseunderstanditisthebestwecando.Re:PO#6036322EmailSamplereplybasedonbackgroundinformation2Awaityourfavorablereply.Regards,RebeccaToSubjectAwaityourfavorablereply.Regards,RebeccaRe:PO#6036322EmailSamplereplybasedonbackgroundinformation2DearEric,IamverypleasedtoreceiveyourofficialPO#6036322forwashingmachines.Thankyousomuch!Aftercheckingwiththefactory,Iamsosorrytotellyouthatthedeliverydateisunworkablebecauseitisthebusyseasonandthefactoryasksforonemonthleadtime.IhavetriedveryhardtopushthefactorytoworkintwoshiftssothegoodswillbereadyforshipmentbySeptember5thandwillarriveinNewYorkinearlyOctober.Pleaseunderstanditisthebestwecando.Activity3WritingrepliestoordersWorkinpairs1.Supposeyouhavereceivedanorder.Decidewhethertoacceptitordeclineitorputforwardnewtermsthatneedtobefurthernegotiated.Belowtheorderemailisatableoflabelsthatdescribesthefunctionsofthevariouspartsofareply.Workoutanoutlineofyourreplywiththerightlabelsbasedonyouragreeddecision.ToSubjectDearCatherine,Thankyouforyourspeedysamples,alongwiththequotationforyoursilkquiltsofApril20th.Wehavefoundthatthequalityofthesilkquiltsmeetsourrequirementandwetakepleasureinplacinganorderwithyouasfollows:8,000silkquiltsArt.No.18EachatUSD200FOBHongKongPO#12861forSilkQuiltscatherine@Theorder10,000silkquiltsArt.No.21EachatUSD108FOBHongKongForyourreference,weprefertoeffectpaymentbyL/C60days.EnclosedpleasefindtheofficialPO.PleasekindlyletushaveyourconfirmationCheers,OscarSmithToSubject10,000silkquiltsArt.No.21EachatUSD108FOBHongKongForyourreference,weprefertoeffectpaymentbyL/C60days.EnclosedpleasefindtheofficialPO.PleasekindlyletushaveyourconfirmationCheers,OscarSmithPO#12861forSilkQuiltscatherine@TheorderDearCatherine,Thankyouforyourspeedysamples,alongwiththequotationforyoursilkquiltsofApril20th.Wehavefoundthatthequalityofthesilkquiltsmeetsourrequirementandwetakepleasureinplacinganorderwithyouasfollows:8,000silkquiltsArt.No.18EachatUSD200FOBHongKongLabelsforthepartsofareply:expressthanksfortheorderarestatethetermsthatneedstobenegotiatedfurtherbpromisedeliveryarrangementscputforwardrevisedtermsandgiveexplanationdstatethatyoudeclinetheorderandgiveexplanationeaskfordownpaymentortheestablishmentofL/CfconfirmthetermsthatareacceptablegattachPIandaskthecustomertocountersignandreturnonecopyforfilehexpresshopeforfuturecooperationiaskthebuyertorevisethePObasedonnewtermsjstatethatyouaccepttheorderklookforwardtoanearlyreplylstatethatyouaregladtogettheordermpromisethegoodswillbesatisfactorynaskforunderstandingandsupportoOurreplyoutlineToSubjectDearOscar,(m)statethatyouaregladtogettheorder(k)statethatyouaccepttheorder(h)attachPIandaskthecustomertocountersignandreturnonecopyforfile(f)askfordownpaymentortheestablishmentofL/C(c)promisedeliveryarrangements(n)promisethegoodswillbesatisfactoryRegards,Catherine-(k)-(h)-(f)-(c)-(n)Outlineforacceptingtheorder:(m)OurreplyoutlineiToSubjectDearOscar,(a)expressthanksfortheorder(d)putforwardrevisedtermsandgiveexplanation(i)expresshopeforfuturecooperationRegards,Catherine-(d)-(i)Outlinefordecliningtheorder:(a)OurreplyoutlineToSubjectDearOscar,(m)statethatyouaregladtogettheorder/(a)expressthanksfortheorder(g)confirmthetermsthatareacceptable(b)restatethetermsthatneedstobenegotiatedfurther(e)statethatyoudeclinetheorderandgiveexplanation(o)askforunderstandingandsupport(j)askthebuyertorevisethePObasedonnewtermsRegards,Catherine(l)expresshopeforfuturecooperationOutlineforputtingforwardnewterms:

(m)/(a)-(g)-(b)-(e)-(o)-(j)-(l)2.Readtherepliesbelowandreviseyouroutlineifnecessary.ToSubjectDearOscar,WeareverypleasedtoreceiveyourPOforsilkquiltsandweassurethatalltheitemsyourequiredareinstock.Weconfirmallthetransactiondetails.AttachedpleasefindthesignedPI.Pleasecountersignandreturnonecopyforourfile.Toensurepromptdelivery,pleasearrangetheestablishmentoftherelativeirrevocableL/Candinformusbyfax.WewillarrangedeliveryuponreceiptoftheL/C.RE:PO#12861forSilkQuiltsoscar@Reply1:AcceptingtheorderWethankyouagainfortheaboveorderandpromiseourprofessionalserviceallthetime.Pleaserestassuredthatthegoodswillturnouttobeyourentiresatisfaction.Kindregards,Catherine2.Readtherepliesbelowandreviseyouroutlineifnecessary.ToSubjectWethankyouagainfortheaboveorderandpromiseourprofessionalserviceallthetime.Pleaserestassuredthatthegoodswillturnouttobeyourentiresatisfaction.Kindregards,CatherineRE:PO#12861forSilkQuiltsoscar@Reply1:AcceptingtheorderDearOscar,WeareverypleasedtoreceiveyourPOforsilkquiltsandweassurethatalltheitemsyourequiredareinstock.Weconfirmallthetransactiondetails.AttachedpleasefindthesignedPI.Pleasecountersignandreturnonecopyforourfile.Toensurepromptdelivery,pleasearrangetheestablishmentoftherelativeirrevocableL/Candinformusbyfax.WewillarrangedeliveryuponreceiptoftheL/C.ToSubjectDearOscar,ThankyousomuchforthePOforsilkquiltsandyourtrustforus.Wefeelsosorrythatwehavetodeclineitbecausethesilkpricehasnearlydoubledrecentlyanditisimpossibleforthefactorytoworkontheoriginalquotation.Hopewecancooperateinthenearfuturewhenthesilkpricedrops.Thanksagainforyourtrust.Kindregards,CatherineRE:PO#12861forSilkQuiltsoscar@Reply2:DecliningtheorderToSubjectDearOscar,ThankyousomuchforthePOforsilkquilts.Thepricesareconfirmed.WehavepushedthefactoryandtheyhaveagreedtospeeduptheproductionandgetyourorderreadyforshipmentbyJune15th.However,itisverydifficultforustoworkonL/C60daysbecauseweneedtopay30%deposittothefactorybeforetheproductionandthebalancewhenthegoodsareready.OurcashflowwillbegreatlyimpactedifweagreetoworkonL/C60days.WevalueyouasourVIPcustomerandmybosshasagreedtoacceptL/C30days.Pleaseunderstandthatthisisthebestwecando.oscar@Reply3:PuttingforwardnewtermsRE:PO#12861forSilkQuiltsPleaserevisethePOifyouacceptL/C30days.Lookingforwardtoyourconfirmation.Kindregards,CatherineToSubjectPleaserevisethePOifyouacceptL/C30days.Lookingforwardtoyourconfirmation.Kindregards,Catherineoscar@Reply3:PuttingforwardnewtermsRE:PO#12861forSilkQuiltsDearOscar,ThankyousomuchforthePOforsilkquilts.Thepricesareconfirmed.WehavepushedthefactoryandtheyhaveagreedtospeeduptheproductionandgetyourorderreadyforshipmentbyJune15th.However,itisverydifficultforustoworkonL/C60daysbecauseweneedtopay30%deposittothefactorybeforetheproductionandthebalancewhenthegoodsareready.OurcashflowwillbegreatlyimpactedifweagreetoworkonL/C60days.WevalueyouasourVIPcustomerandmybosshasagreedtoacceptL/C30days.Pleaseunderstandthatthisisthebestwecando.3.Readthefollowingorderandwriteanorderconfirmationaccordingtothebackgroundinformationbelowtheorder.ToSubjectDearHelen,InreplytoyourmailofApril5th,weareinterestedinyourTVsetsandhavedecidedtoplaceatrialorderasperthetermsstatedinyourofferofApril5th.Commodity:KonkaTVsetsSpecifications:asperthelistattachedPrice:USD400.00perset,CIFNewYorkQuantity:3000setsPackaging:inexportcartonsOurOrderNo.634helen@EmailShipment:nolaterthanMay30thPayment:byconfirmedandirrevocableletterofcredit,payablebydraftatsightPleasesendusyoursalesconfirmationassoonaspossible,andyourpromptarrangementfortheorderedgoodswillbehighlyappreciated.Bestregards,Rebecca3.Readthefollowingorderandwriteanorderconfirmationaccordingtothebackgroundinformationbelowtheorder.ToSubjectShipment:nolaterthanMay30thPayment:byconfirmedandirrevocableletterofcredit,payablebydraftatsightPleasesendusyoursalesconfirmationassoonaspossible,andyourpromptarrangementfortheorderedgoodswillbehighlyappreciated.Bestregards,RebeccaOurOrderNo.634helen@EmailDearHelen,InreplytoyourmailofApril5th,weareinterestedinyourTVsetsandhavedecidedtoplaceatrialorderasperthetermsstatedinyourofferofApril5th.Commodity:KonkaTVsetsSpecifications:asperthelistattachedPrice:USD400.00perset,CIFNewYorkQuantity:3000setsPackaging:inexportcartons1.AskthecustomertorevisetheshipmenttoJune10thastheshippingspaceisfullybookedinMay.2.Confirmalltheotherterms.BackgroundinformationToSubjectEmailDearRebecca,Thankyouforyourorderof

April8thfor3000KonkaTVsets.We

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glad

to

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all

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ship

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itisacceptable,wouldyoupleasecountersigntheattachedPIand

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ourfile.Thankyouagain.Kindregards,HelenRebeccaRE:OrderNo.6341.AskthecustomertorevisetheshipmenttoJune10thastheshippingspaceisfullybookedinMay.2.Confirmalltheotherterms.BackgroundinformationToSubjectEmailIf

itisacceptable,wouldyoupleasecountersigntheattachedPIand

return

one

copyfor

ourfile.Thankyouagain.Kindregards,HelenDearRebecca,Thankyouforyourorderof

April8thfor3000KonkaTVsets.We

are

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glad

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confirm

all

the

terms

except

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ship

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After

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10th?RebeccaRE:OrderNo.634Activity4WhattodoaftertheorderconfirmationWorkinpairsReadthesixemailsbetweenEisen,theexporter,andLarry,theimporter.Fillouttheanalysisformwiththedetailsfromtheemailsandanswerthequestionfollowingtheanalysisform.ToSubjectDearEisen,Thankyouforyourreply.Onequestion.CanyousendmetwosamplesfromyourPAR20withthisadapterforGU10:one3000Kandone4000K35º?Thanks,LarrySmithRe:25WPAR20__206HKAutumnLightingFair__WELUCKYeisen@Email1:NoteGU10:G

表示灯头类型是插入式，U

表示灯头部分呈U字形，数字10

表示灯脚孔中心距为10毫米。ToSubjectDearLarry,2pcs25WPAR20samplesareOK.Attachedpleasekindlychecktheproformainvoice,alsopleasebekindlynotedwiththepointsbelow:1.LeadTime:3Workdays2.Delivery:ByDHL3–4workdays,grossweightisaround1.5–2KG.3.Payment:IfusePayPal,thetotalamountisUSD61.00;Ifusebankwiretransfer(HSBC),thetotalamountisUSD77.00.AndwesincerelysuggestPayPalasthebestwayforsmallamount.Ilookforwardtohearingfromyousoon,andpleasefeelfreetocontactmeifyouhaveanyquestion.Re:25WPAR20_____206HKAutumnLightingFair_____WELUCKYLarrySmithEmail2Thankyou.Sincerely,Eisen.Joinusin2023HKAutumnLightingFair!Date:27–30OCT.2023ADD:HKCECBooth:N211–11WELUCKYLIGHTCO.,LIMITEDSkype:eisenhe007M:+86188-4666-5859(WhatsApp)ToSubjectThankyou.Sincerely,Eisen.Joinusin2023HKAutumnLightingFair!Date:27–30OCT.2023ADD:HKCECBooth:N211–11WELUCKYLIGHTCO.,LIMITEDSkype:eisenhe007M:+86188-4666-5859(WhatsApp)Re:25WPAR20_____206HKAutumnLightingFair_____WELUCKYLarrySmithEmail2DearLarry,2pcs25WPAR20samplesareOK.Attachedpleasekindlychecktheproformainvoice,alsopleasebekindlynotedwiththepointsbelow:1.LeadTime:3Workdays2.Delivery:ByDHL3–4workdays,grossweightisaround1.5–2KG.3.Payment:IfusePayPal,thetotalamountisUSD61.00;Ifusebankwiretransfer(HSBC),thetotalamountisUSD77.00.AndwesincerelysuggestPayPalasthebestwayforsmallamount.Ilookforwardtohearingfromyousoon,andpleasefeelfreetocontactmeifyouhaveanyquestion.M:+86138-4667-5859(WeChat)T:+860755-5678-4321F:+860755-5677-4321ToSubjectM:+86138-4667-5859(WeChat)T:+860755-5678-4321F:+860755-5677-4321Re:25WPAR20_____206HKAutumnLightingFair_____WELUCKYLarrySmithEmail2Thankyou.Sincerely,Eisen.Joinusin2023HKAutumnLightingFair!Date:27–30OCT.2023ADD:HKCECBooth:N211–11WELUCKYLIGHTCO.,LIMITEDSkype:eisenhe007M:+86188-4666-5859(WhatsApp)Customer’sneedsSeller’ssolutionsEmail1:2samplesshouldbesent:•PAR20Gu103000K35º•(1)_____________________PAR20Gu104000K35ºAnalysisofcustomer’sneedsandseller’ssolutionsEmail2:Make&senda(2)_________:Restatetheessentialpoints:Leadtime:(3)___________Delivery:ByDHL3–4workdays,grossweightisaround1.5–2KG.Payment:Makeacomparisonbetween(4)____________(USD61.00)and(5)________________(USD77.00).PI3workdaysPayPalbankwiretransferToSubjectDearEisen,AttachedpleasefindthePayPalpaymentconfirmation.Themoneyshouldbeatyouraccountnow.Whencanyousendthegoods?Thankyouandbestwishes.LarryRe:25WPAR20_____206HKAutumnLightingFair_____WELUCKYeisen@Email3ToSubjectDearLarry,Thankyouforthepaymentreceipt.YourPayPalpaymenthasbeenconfirmedbyouraccountantafewminutesago.Theproductionof2pcs25WPAR20hasbeenarrangedtoday,andtheyshouldbereadyandsentoutonFriday(30th).Iwillkeepyouposted.BTW,doyouwanttoprintyourcompanynameonthebulb’sshell(forfree)?Attachedpleasekindlychecktheexamplephoto.Thankyouforyourtrustandbusiness!Sincerely,EisenRe:25WPAR20_____206HKAutumnLightingFair_____WELUCKYLarrySmithEmail4Customer’sneedsSeller’ssolutionsEmail3:Askfortheinformationabout(6)________________

shipment/deliveryAnalysisofcustomer’sneedsandseller’ssolutionsEmail4:•Confirmthereceiptofthepayment•Thegoodswillbesent(7)_______________.•Freeservice:(8)__________________________________________________________onFriday(30th)printyourcompanynameonthebulb’sshellToSubjectDearEisen,Yes.Pleaseprintourcompanynameonthelampshell.Thankyouforthatinadvance.Thankyouandbestwishes.LarryRe:25WPAR20_____206HKAutumnLightingFair_____WELUCKYeisen@Email5ToSubjectDearLarry,Youarewelcome.AttachedpleasekindlychecktheexampleofLaserPrintandLabelStickerforyour25WPAR20.Iwillletyouknowoncethe2pcsPAR20areready.Thankyou.Sincerely,EisenRe:25WPAR20_____206HKAutumnLightingFair_____WELUCKYLarrySmithEmail6Customer’sneedsSeller’ssolutionsEmail5:PrintthecompanynameatthelampbodyAnalysisofcustomer’sneedsandseller’ssolutionsEmail6:•Askthecustomertochecktheexamplesof(9)_____________and(10)______________for25WPAR20.•Promisetoinformthecustomeroncethe2pcsPAR20areready.LaserPrintLabelSticker(11)Theexporter,Eisen,isaveryprofessionalsalesrepresentative.Healwaysputshimselfinthecustomer’sshoesandoffersextraprofessionalservicetohiscustomer.Canyoufindsomesupportingfactsfromtheemailshehaswritten?QuestionIfusePayPal,thetotalamountisUSD61.00;Ifusebankwiretransfer(HSBC),thetotalamountisUSD77.00.AndwesincerelysuggestPayPalasthebestwayforsmallamount.Theproductionof2pcs25WPAR20hasbeenarrangedtoday,andtheyshouldbereadyandsentoutonFriday(30th).Iwillkeepyouposted.BTW,doyouwanttoprintyourcompanynameonthebulb’sshell(Thisisfree)?Attachedpleasekindlychecktheexamplephoto.LanguagePractice1.TranslatethefollowingexpressionsintoChinese.countersignreturnonecopytousforfilethetransactiontermsconfirmyourorderPurchaseOrderSalesConfirmation/ContractProformaInvoiceleadtime12345678回签寄回一份供我方存档交易条款确认订单生产周期购货合同销售确认书/销售合同形式发票2.TranslatethefollowingsentencesintoChinese.Weconfirmsupplyof1000pairsofshoesatthepricestatedinyourorderNo.8888,andwillallowa5%specialdiscountonyourorderworthUSD5000ormore.1兹确认按你方第8888号订单的价格供应1000双鞋，并就你方价值5000美元或以上的订单给予5%的折扣。EnclosedpleasefindourSalesContractNo.986.Ifyoufindeverythinginorder,pleasecountersignandreturnonecopyforourfile.2现随函附寄上我方第986号销售合同，请查收。如你方认为一切尚可，请签署后发回给我方存档。2.TranslatethefollowingsentencesintoChinese.Asperourdiscussionyesterday,pleasesendmetherevisedPOsoon.3根据我们昨天的讨论，麻烦你尽快把修改好的订单发给我。Iamsorrytosaythatwemustturndownyourorderaswehavefullorderbooksatpresentandcannotgiveadefinitedateofdelivery.4抱歉无法接受贵方的订货，因为我方目前订单已满，无法给出确切的交货日期。3.TranslatethefollowingsentencesintoEnglish.我方确认接受你方订购5公吨新辣椒干（driedchilies,newcrop），每公吨CIF伦敦价80美元，5月装船。1Weconfirmhavingacceptedyourorderfor5M/Tdriedchilies,NewCrop,atUSD80perM/TCIFLondonforMayshipment.随函寄去我方第AG–9460号销售确认书，请回签并发回我方以便存档2EnclosedisourS/CNo.AG–9460,pleasecountersignandreturnonecopyforourfile.贵公司9月20日来函和所附1000台缝纫机订单均已收到。3WehavereceivedyouremailofSeptember20thtogetherwithanorderfor1000SewingMachines.很抱歉，目前由于原材料的不确定性，我们不得不拒绝您的订单。4Iamsorrytoinformyouthatwehavetodecline/turndownyourorderowingtotheuncertainavailabilityofrawmaterials.Emailsandexperiencefromprofessionalsininternationaltrade1.Readthefollowingemailsfromthreecustomers.Belowtheemailsarethreeincompletereplies.Findtherightreplyforeachemailandcompletethereplywiththenamesofthereceiverandthesender.ToSubjectDearHelen,Thanksforyourreply.Beforeconfirmingtheorderandarrangingpayment,wehaveonepointtomakethatwehavetoarrangefromthisorderandthenextorderstobeFCL&CIF,sopleaseconfirmt