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CONSUMER&
BRANDBrandKPIs
for
antivirus
&
securitysoftware:
K7
Antivirus
in
IndiaConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
K7Antivirus’performance
inthe
antivirus&security
software
market.Fieldwork:August-September
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202473%
of
K7
Antivirus
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•K7
Antivirus’branding
resonates
more
with•K7
AntivirusranksoutsidetheTop10
inawarenessMillennialswithin
the
antivirus&security
software
market•K7
Antivirusgenerally
appealsto
men
more
thanwomen•Thepopularity
ratingof
K7
Antivirusis40%•K7
Antivirusranksfifth
inusage•Among
K7
Antivirusenthusiasts,38%
fallunder
thehigh-income
category•Interms
of
loyalty,K7AntivirusiseighthinIndia•K7
Antivirushasascore
of
36%
formedia
buzz•Consumers
want
theirantivirus&security
softwarebrandstohavehonesty
/trustworthiness,
authenticity,andhigh
value3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
K7
Antivirus
at
73%Brand
profile:
snapshotBrand
performance
of
K7Antivirus
inIndia73%48%40%36%34%AwarenessPopularityUsageLoyaltyBuzz5Notes:Antivirus
&security
software‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=599,
respondents
who
know
the
individual
brand
(popularity),
n=599,respondents
who
know
the
individual
brand
(usage),
n=205,
respondents
who
have
used
the
individual
brand
(loyalty),
n=599,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024K7
Antivirus’
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations48%45%44%43%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeK7Antivirusbygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatK7Antivirusislikedby0%
of
Babyboomers
and
8%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is0%
and
12%,
respectively.ForMillennials
andGen
Z,
48%
and
44%
feel
positivelytowards
K7Antivirus,versus
43%
and
45%.
Socurrently,
forK7Antivirus,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.12%8%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoantivirus
&security
software,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=239,
K7
Antivirus
enthusiast,
n=1,158,
antivirus
&security
softwareusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024K7
Antivirus
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
K7Antivirusshows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.16%79%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
K7Antivirushas
ahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.21%37%63%40%60%63%
ofmen
likeK7Antiviruscomparedto37%
of
women,
whereas
fortheoverall
industry,60%
ofmen
useantivirus&security
software
comparedto40%
of
women.73%21%
ofK7Antivirusenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to16%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
antivirus
&security
software,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=239,
K7
Antivirus
enthusiast,
n=1,158,
antivirus
&security
software
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
K7
Antivirus
enthusiasts,
38%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.3%2%Single38%38%7%7%CoupleSingleparentNuclear38%
ofK7Antivirusenthusiastsarefromhigh-income
households.K7Antivirus’brandisgenerally
enjoyedmore
byconsumers
who
arepartof
amulti-generational
household,
31%
ofK7Antivirusenthusiastshavethiscurrent
living
situation.4%4%18%22%30%32%32%Multi-generational31%29%36%36%30%ExtendedOther1%1%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
antivirus
&security
software,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=239,
K7
Antivirus
enthusiast,
n=1,158,
antivirus
&security
softwareusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
antivirus
&
security
software
brands
to
have
honesty
/trustworthiness,
authenticity,
and
high
valueBrand
profile:
qualitiesQualitiesuserswant
from
antivirus&security
software
brandsForantivirus&security
software,
the
topthree
qualitiesusers
want
from
abrandarehonesty
/trustworthiness,Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernessauthenticity,andhigh
value.60%40%20%0%K7Antivirususers
also
appreciatethesekey
attributes,indicating
K7Antivirusexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatK7Antivirusenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityK7Antivirusshouldwork
onpromotinghighvalueto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
antivirus
&security
software,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
toantivirus
&security
software,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“Whenit
comes
toantivirus
&security
software,which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=205,
K7
Antivirus
users’,n=239,
K7
Antivirus
enthusiast,
n=1,158,
antivirus
&securitysoftwareusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
K7
Antivirus
fans,
51%
state
that
they
get
excited
about
antivirus
&security
softwareBrand
profile:
attitudesWhat
doconsumersthink
ofantivirus&securitysoftware
ingeneral?55%52%51%50%49%46%44%40%40%37%37%30%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
aboutantivirus&
topicsrelating
toIget
excitedIliketotalkaboutsecurity
softwareantivirus&security
softwareBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
antivirus
&security
softwaredo
youagreewith?”;
Multi
Pick;“When
it
comesto
antivirus
&
security
software,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=239,
K7Antivirus
enthusiast,
n=1,158,
antivirus
&security
softwareusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1173%
of
K7
Antivirus
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
antivirus&security
software,
theaverage
awareness
of
abrandinIndia
is59%.Awareness
ofK7Antivirus,however,
is
at48%.Awareness40%
ofIndianantivirus&security
software
users
saythey
likeK7Antivirus,compared
toanindustryaverage
brand
popularity
of40%.34%
ofindustryusers
inIndiasaythey
useK7Antivirus,with
the
average
usageofabrandat30%.BuzzPopularity73%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.K7Antivirushasbeen
noticed
more
inthemediacompared
to
other
brands,with
a“Buzz”score
of36%compared
to
33%.Sooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Antivirus
&security
software‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=599,
respondents
who
know
the
individual
brand
(popularity),
n=599,respondents
who
know
the
individual
brand
(usage),
n=205,
respondents
who
have
used
the
individual
brand
(loyalty),
n=599,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024K7
Antivirus
ranks
outside
the
Top
10
in
awareness
within
the
antivirus
&security
software
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofK7
AntivirusRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Microsoft
Defender86%75%71%68%68%58%58%58%58%49%2QuickHealMcAfee34Norton48%5Avast52%Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Avira7Nord
Threat
Protection360TotalSecurityKasperskyTotalAV8Outofallrespondents,
48%
were
aware
of
K7Antivirus.ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
K7
Antivirus
is
40%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofK7
AntivirusRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Microsoft
Defender60%59%54%51%48%48%42%40%35%32%2McAfee3QuickHeal360TotalSecurityKasperskyAvast40%4Outofconsumers
who
knew
thebrand,
40%
saidtheyliked
K7Antivirus.Thisranksthemeighth
compared
toother
brandssurveyed
inthismarket.5660%7Norton8K7AntivirusAvira9PopularityN/A10Intego14
Notes:“When
it
comesto
antivirus
&security
software,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=599,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024K7
Antivirus
ranks
fifth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofK7
AntivirusRank#
BrandUsage
%48%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
antivirus&security
software,
which
of
the
following
brandshaveyou
used
inthepast12
months?”.1Microsoft
Defender2McAfee44%34%3QuickHeal360TotalSecurityK7AntivirusKasperskyAvast40%Outofconsumers
who
knew
thebrand,
34%
saidtheyused
K7
Antivirus.
Thisranksthemfifth
compared
toother
brandssurveyed
inthismarket.439%534%634%66%33%78Norton27%9Avira25%UsageN/A10Intego25%15
Notes:“When
it
comesto
antivirus
&security
software,which
ofthe
following
brands
have
you
used
in
the
past12
months?”;
Multi
Pick;Base:
n=599,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
K7
Antivirus
is
eighth
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofK7
Antivirus’
consumersRank#
BrandLoyalty
%84%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Microsoft
Defender2360TotalSecurityQuickHealMcAfee83%27%382%478%5TotalAV76%6Kaspersky76%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
antivirus&security
software,
which
of
the
following
brandsareyou
likely
touseagainin
thefuture?”.7Nord
Threat
ProtectionK7AntivirusAvast75%73%873%972%Outofrespondents
whohaveused
K7Antivirus,73%saidthey
would
usethebrand
again.LoyaltyN/A10Norton71%16
Notes:“When
it
comesto
antivirus
&security
software,which
ofthe
following
brands
areyoulikely
touse
againin
the
future?”;
Multi
Pick;Base:
n=205,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024K7
Antivirus
has
a
score
of
36%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofK7
AntivirusRank#
BrandBuzz%47%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1McAfee2360TotalSecurityQuickHealMicrosoft
DefenderAvast46%343%36%Outofconsumers
who
knew
thebrand,
36%
saidtheyhadheardaboutK7Antivirusinthe
media.
Thisranksthemseventh
compared
tootherbrandssurveyed
inthismarket.443%540%6KasperskyK7AntivirusNorton38%64%736%833%9Avira31%BuzzN/A10Intego31%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=599,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstoma
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