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剑桥商务英语BEC高级阅读真题
PARTONE
Questions1-8
•Lookatthesentencesbelowandatfivepassagestaken
fromabookaboutfamousmanagementthinkersontheopposite
page.
•Whichpassagedoeseachsentencereferto?
•Foreachsentence1-8,markoneletterAlB,C,DorE
onyourAnswerSheet.
•Youwillneedtousesomeoftheselettersmorethanonce.
Example:
Hehasdevelopedhisowncompanytopromotehiswork.
OABCDE
1Othersinhisfieldthinkveryhighlyofhim.
2Hisideashavespreadbeyondthebusinessworld.
3Hefeltthatpeopleshouldbeabletoenjoytheirwork.
4Hisideasaremorecomplexthantheyseem.
5Hedidavarietyofinterestingthingsbeforewritinghis
books.
6Hismostsuccessfulbookwaswrittenwithacolleague.
7Heisparticularlyskilledatforecastingimportant
developments.
8Contactwiththemilitarywasanearlyinfluenceonhis
thinking.
AJohnAdair
AdairisthepioneeringBritishthinkerinthetheoryof
leadership.HewasthefirstpersonintheUKtoholda
professorshipinBusinessLeadershipandhaspublishedaseries
ofinfluentialbooksonthesubject.
Despitehisquietappearance,Adairhashadacolourfullife,
servinginaBedouinregimentandworkingonanArcticfishing
boat!Hisinitialinterestinleadershipcamefromhisarmy
experienceandheusedtolectureatthehighlyprestigious
academywhereBritisharmyofficesaretrained.Henowworksas
aninternationalconsultant.
BEdwarddeBono
DeBonoisunusualamongmajorgurusfortworeasons:
firstly,hewasbornnotinoneoftheGREatindustrialnationsbut
onthetinyislandofMalta.Secondly,hisideashavereacheda
wideraudiencethanjustmanagers,sothathisbookshave
BEComeessentialrendinginmanydifferentdisciplines.
MostofdeBonosworkhasbeenconcernedwiththeway
humanbeingscantrainthemselvestothinkmorecreatively.This
apparentlysimpleideahasresultedin37booksandahighly
successfulcareerasalecturerandconsultant.
CPeterDrucker
Probablynoothersinglethinkerhasdoneasmuchas
Druckertoestablishmanagementasaseriousareaofstudy.
Certainly,hisfellowmanagementthinkersconsiderhimoneof
thefoundingfathersofthediscipline,andhisbooksandarticles
arequotedmorethanthoseofanyothermanagementwriter.
Hisfirstbookwaspublishedasfarbackas1939,yetheis
stillwritingandteaching.Hisgreatestdistinctionhasbeenhis
abilitytopredictcomingtrendsinbusinessandeconomics.Asa
result,hisideasaretreatedwiththegreatestrespectandinterest.
DFrederickHerzberg
Althoughrelativelyfewcontemporarymanagementstudents
willhavereadhisbooks,Herzbergsnameisinstantly
recognisabletoanyonewhohasstudiedindustrialorganisations.
ThisisbecausetheAmericanpsychologistwasresponsiblefor
introducingtheconceptofmotivationintomanagementthinking.
Asayoungman,Herzbergbecamedeeplyinterestedin
mentalillnessandthehumanneedformentalandemotional
satisfaction.Thisledhimtocriticisetheapproachofmany
companiestojobdesign,andtoarguefortheneedforjob
enrichmenttostimulateemployeesefforts.
ETomPeters
TheAmericansreputationwascreatedintheI980sbythe
spectacularsuccessofonebook,InSearchofExcellence,
co-writtenwithRobertWaterman.Thetwowereworking
togetherasmanagementconsultantsandno-oneexpectedtheir
first(andonly)booktoendupselling5millioncopies
worldwide!
Althoughhisideashavebeencriticised,Peterspopularityas
aspeakerandwriterhascontinuedtogrow.Somuchsothat
Petershascreatedhisownbusinesstomarketbooks,videosand
consultancybasedonhiswork.
PARTTWO
Questions9-14
•Readthistextfromanarticleabouthealthclubs.
,Choosethebestsentencefromtheoppositepagetofillin
eachofthegaps.
•Foreachgap9-14,markoneletterA-HonyourAnswer
Sheet.
•Donotuseanylettermorethanonce.
•Thereisanexampleatthebeginning(0).
Travelstressbringsboomtohealthclubs
Arapidgrowthinbusinesstravelhasprovidedalucrative
spin-offforBritishhealthclubsascompaniestrytoprevent
hard-workingexecutivesfromsufferingtravel-relatedstress.
Healthclubsarefullybookedthroughoutthecomingmonths
allaroundthecountryandmanyareplanningtoexpandtheir
facilities.
0HAccordingtoGillieTurner,groupmarketingmanager
fortheChampneysgroupofhealthclubs,duringthelast
recessionexecutiveslostmanyoftheirextrabenefitsas
companiescutback..9Shesaysthatlargecompaniesalsoseem
tohavedecidedthatitisnogoodsendingsomeonetoacountry
likeSpainasarewardfordoingagoodjob,BECausetheywill
simplyeattoomuchandflopontoabeach..10
Champneys,thecompanyacknowledgedasthemarket
leaderinthisfield,isnowplanningtointroduceaspecial
"ProfitingfromStress"course,whichwillrunoverthreedays..
11JonathonStapleton,generalmanagerofChampneys,saysthat
moderncorporatelifebeingwhatitis,mostbusinesstravellers
findthattheyarehavingtodotheworkwhich-evenayearago-
wasdonebytwo.12
Tomeetthisnewdemand,otherhealthclubsarealso
thinkingofintroducingsimilarschemes.ClareBrandish,thesales
andmarketingdirectorofanotherhealthclub,hasnoticeda
markedchangeintheclienteleatherclub..13
Businessesofallkindsareanxioustoreduceabsenteeism..
14Muchoftheproblemiscausedbylongperiodsawayfrom
home,irregularhours,businessentertainingandjetlag.
AccordingtotheGuildofBusinessTravelAgents,salesof
business-classairlineticketshaverisenby12%inthepastyear,
hotelbookingshavegoneupby36%andcarhirehasrisenby
24%.DaveReynolds,theGBTAchiefexecutive,saysthatthe
troubleisthatthesamenumberofpeoplearebeingaskedto
travelmoreoften.Hecommentsthatitisno
wondertheyneedtotakeabreakinahealthclub.
AIthasbeencalculatedthatabout40millionworkingdays
arelosteachyearinBritainbecauseofstress,tentimesasmany
asarelost10industrialdisputes.
BThishasinvolvedaconsiderableriseinthenumberof
businessbookings,whereaspreviouslymostclientscameas
privateindividuals.
CNowtheyarebeingrestored,asindustryrealisesthatthe
healthofitsexecutivesisvital.
DButwhowillbenefitmostfromthesedevelopments?
EBecauseofthepressuresthisimposes,manycompanies
havenowdecidedthatitisworthwhilepayingfortheirsenior
executivestotakeaproperbreakandgetadviceonhowto
combatstress.
FExecutivestakingpartinitwillbegivenmassagesand
healthtreatments,workoutsandarangeoftalksonhowtodeal
withstress,especiallywhentravelling.
GSowhatsthereasonforthisnowtrend?
PARTTHREE
Questions15-20
•Readthefollowingarticleonrecruitingandmanaging
staffandthequestionsontheoppositepage.
•Eachquestionhasfoursuggestedanswersorwaysof
finishingthesentence,A,B,CandD.
•MarkoneletterA,B,CorDonyourAnswerSheet,for
theansweryouchoose.
Asamanagerintheserviceindustrysector,I'velookedat
hundredsofCVsinmytime.Theyarenotnecessarilythebland
documentssomebossesmightthinktheyare!Theyarefullof
littlepointerstowardsindividualspersonalitiesandsuitabilityfor
thejob.ThefirstthingIalwayslookatisanapplicants
employmentrecord.Icheckforcontinuityandstability.If
somebodyhasalonglistofpreviousjobs,allofvaryinglength,
alarmbellsstartringing.Ratherthananirregularroutefromjob
tojob,whatIhopetoseeisstablecareerproGREssion.What
doestheircareerpathlooklike-isitallstepsforward,orare
therealotofsidewaysmoves?AndIamalwayspleasedtofinda
familypersonwithchildren,BECauseinmyexperiencetheytend
toberesponsibleandreliable.
IneverrelyonCVsalone.Wegetapplicantstofillinoneof
ourownapplicationforms.Weaskwhythey'veapplied,what
theiraspirationsandpersonalgoalsare,andalsoabouttheir
interestsandhobbiesandanyclubstheybelongto.Thatgives
youausefulinsightintotheirpersonalityandlifestyle.The
applicationformalsoenablesustotesthowmuchpeoplehave
actuallybeenprogressingintheircareers,becauseweaskfor
detailsofthesalariestheyhavereceivedforeachjob.
ItsalwaysworthlookingatCVsanddesigningapplication
formswithgreatcare.Takingonemployeesmightberewarding,
butitisalsoabiginvestmentforanybusiness.Mistakesin
choosingstaffcancostcompaniesdear,soitmakessenseto
spendtimeensuringyougettherightperson.
Intheservicesector,oneoftheaimsofcompaniesisto
maintainandimprovecustomerservice,andthisisachieved
partlythroughlowstaffturnover.Youneedtotakeonpeoplewho
understandthat,andwillwanttostay.Thatswhy,whenyou've
takenstaffon,thenextthingisgettingthebestoutofthem.
MymanagementstylecomesfromthedayswhenItook
overmyfirstbusiness,anailingroadhaulagefirmwhichIwas
certainIcouldturnintoaprofitablecompany.Thefirstthingisto
treatothersasyoudliketobetreatedyourself.AssoonasItook
overthebusiness,Italkedtoeverybodyindividually,andlooked
forwaystomakesuretheirparticularskillsbenefitedthe
company.
Ididn'thavemuchexperiencethenofmanagingpeople,but
aboveallIalwaystriedtobefairandhonestwitheveryone.Asa
result,Ithinkthestaffknewthatandacceptedmydecisions,even
iftheydidn'tagreewiththemall.Also,bossesmustbeableto
communicate.Youalsoneedtocreateteamspirit,andbuildon
thestrengthoftheteam.Iexplainedmyplansforthecompanyto
allthestaff,andletthemallknowwhatIneededfromthem.The
lorrydriversrespondedbrilliantly,andwerethekeytoturningthe
businessround.Theyunderstoodthatwehadtodevelopa
professionalreputation,andfromthenonthedaysofpoorquality
deliverieswereover.
Lastly,Iamagreatbelieverinprofit-sharing.Ittakesateam
tomakeacompanywork,soprofitsshouldbesharedbyall.Job
satisfactionisimportant,butitdoesn'tpaytherent.Sharedprofit
andbonuseshelptostrengthenteamspiritbygivingeveryonea
commongoalthattheyworktowardstogether.
15WhatfactdoesthewriterhopetolearnfromapplicantsCVs?
Athattheyhaveexperienceofmanydifferentjobs
Bthattheircareershavedevelopedsteadily
Ctheopiniontheiremployershadofthem
Dwhethertheyaremarriedorsingle
16ThewritersaystheapplicationformisusefulBECauseit
Arevealssomethingoftheapplicantscharacter.
Bgivesinformationabouttheapplicantsfamily.
Cexplainswhatskillstheapplicanthasforthejob.
Dshowshowmuchtheapplicantwantstoearn.
17Accordingtothewriter,whyareCVsandapplication
formssoimportant?
AInterviewingpeopleisanexpensiveprocess.
BTheyindicatewhetherapplicantsreallywantthejob.
CTheyindicatewhetherapplicantsareefficientornot.
DEmployingthewrongpeoplecanbedisastrous.
18Onereasonwhythewriterwassuccessfulinherfirst
businesswasthat
Ashewasusedtodealingwithpeople.
Bshewasopenwiththestaff.
Cthebusinesswasalreadydoingwellwhenshestarted.
DthestaffaGREedwithallherdecisions.
19Thewriterbelievesprofit-sharingisagoodideabecause
Aitencouragesacompetitivespirit.
Beveryoneearnsthesamesalary.
Ceveryonesharesthesameaim.
Ditcreatesjobsatisfaction.
20Whichwouldmakethebesttitleforthistext?
AProfit-sharingasmotivation
BHowIturnedabusinessround
CPeople-thekeytobusinesssuccess
DTheimportanceofawell-presentedCV
PARTFOUR
Questions21-30
•Readthearticlebelowaboutamethodoflearning
languagesforbusinesspeople.
•Choosethebestwordfromtheoppositepagetofilleach
gap.
•Foreachquestion21-30markoneletterA,B,CorDon
yourAnswerSheet.
•Thereisanexampleatthebeginning(0).
Languagelearningforthebusyexecutive
Ifyou'veeverbeentoldbyyourbosstoimproveyour
knowledgeofaforeignlanguageyou'llknowthat(0)
doesn'tcomequickly.Itgenerallytakesyearstolearnanother
languagewellandconstant(21)tomaintainthehigh
standardsrequiredforfrequentbusinessuse.Whetheryoustudy
inaclass,withaudiocassettes,computersoron
your(22)sooneror(23)everylanguage
coursefinishesandyoumustdecidewhattodonextifyouneeda
foreignlanguageforyourcareer.
BusinessAudioMagazinesisanewproductdesignedto
helpyoucontinuelanguagestudyinawaythatfitseasilyinto
yourbusyschedule.Eachaudiocassette(24)ofan
hour-longprogrammepackedwithbusinessnews,featuresand
interviewsinthelanguageofyourchoice.Thesecassetteswont
teachyouhowtoordermealsoraskfordirections.It
is(25)thatyoucandothatalready.Instead,bygiving
youanopportunitytohearthelanguageasitsreallyspoken,they
helpyouto(26)yourvocabularyandimproveyour
abilitytousereallanguagerelatingto,forexample,that
all-importantmarketingtrip.
TheGREatadvantageofusingaudiomagazinesisthat
they(27)youtoperfectyourlanguageskillsinways
thatsuityourlifestyle.Forexample,youcanselectatopicand
listeninyourcarorhotelwhenawayonbusiness.Noother
businesscourseisas(28)Andtheunique
radio-magazineformatisasinstructiveasitisentertaining.In
additiontotheaudiocassette,thispackageincludesatranscript
withabusinessglossaryandastudy(29)The
componentsarestructuredsothatinteiTnediateandadvanced
studentsmayusethemseparatelyortogether(30)on
theirability.
Example:ABCD
20AgainBresultCsuccessDoutcome
21AexerciseBperformanceCpracticeDoperation
22AselfBindividualCpersonalDown
23AafterBthenClaterDquicker
24AconsistsBincludesCcontainsDinvolves
25AinsistedBacquiredCassertedDassumed
26AprolongBextendCspreadDlift
27AallowBletCsupportDoffer
28AadjustableBflexibleCconvertibleDvariable
29AadditionBsupplementCextraDmanuscript
3()AaccordingBdependingCrelatingDbasing
PARTFIVE
Questions31-40
•Readthearticlebelowaboutmeetings.
,Foreachquestion31-40writeonewordinCAPITAL
LETTERSonyourAnswerSheet.
Howtomakemoreofmeetings
Youshouldknowwhatendsyouwanttoachieveina
meetingbeforeitstartsandprepareforit(0)readingany
paperscirculatedbeforehand,andcarefullythinkingabout
(31)youwanttosay.Thismaysoundratherboring,but
solidpreparationisthekeytosuccessfulmeetings:AGREat
(32)oftimeandenergycanbewastedthroughsimplelackof
planning.
Themostimportantissuesarenotalwaysgiventhemost
timeinthegeneralrunningofmeetings.Peopleareoften
unwilling(33)discussimportantbudgetarymatters
BECausetheydonotfullyunderstandthem,but(34)
becomesanexpertwhenitcomestodiscussingthecolourofthe
newcurtains,orwhattypeofcoffeetobuyThediscussionof
(35)trivialmattersasthese,therefore,shouldbesaveduntil
theendofthemeeting.
Duringthemeetingitisessentialtosticktotheagendaso
(36)toavoidthecommonproblemofrepetition.Atthesame
timeyou(37)tobesensitivetootherpeoplesideasand
feelings,andneverloseyourtemper.Bepreparedtoaccept
(38)imp
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