Unit 2 Business Meetings大学商务英语课件

Unit2

BusinessMeetings所有教学资源，我们给；所有复杂操作，我们做；图书附赠，永久免费，只为老师用书更方便课件教案微课扫码题库建课互评考试平台

学习工具【LearningObjectives】Afterfinishingthisunit,studentsshouldknowsomeusefulexpressionsusedatameeting.knowthebasicrulesforholdingeffectivemeetings.knowhowtowriteameetingminute.

Warm-up

Workingroups.Discusstheadvantagesanddrawbacksofholdingmeetings.Fillthefollowingchartwithyourresults.

AdvantagesDrawbacks

…

…gettingmoreopinionsrepetitivetalktakingupalotoftimetakingupalotoftimewordy

makingstrategies

irrelevanttalk

gettingconstructivesolutionsmakingdecisions

Listening&Speaking

Task1:Listentothefollowingdialogueandcompleteitwiththemissinginformation.

NewWordsandExpressionsmakeit成功做某事takeplace举行；进行；发生goover核对；检查quartern.

季度bottomline盈亏结算线keenadj.

灵敏的；敏锐的insightn.

洞察力strategyn.

策略；对策phonein给工作单位打电话（报告某事）

Kevin:Hello!ThisisKevinspeaking.Alice:Hi,Kevin,thisisAlice.We’rehavingameetingtomorrow._______________?Kevin:Whenisittakingplace?Alice:We’replanningon10o’clock.IsthatOK?Kevin:Yes,that’llbefine.Alice:We’regoingto_______________________________.Kevin:Good.Ihaveaproposaltomake.Alice:Frankisalsogoingtomakesomesuggestionson_______________________.Kevin:That’llbeinteresting.He’sgotkeeninsights.Alice:Yes,he’sgoingtooutlinesomenew_______________.Kevin:IsAlanattending?Alice:No,he’sflyingtoSanFranciscoandwon’tbeabletomakeit.Kevin:Ohwell,maybehe’ll_________.Alice:Ithinkso.Seeyoutomorrow.Bye.

phonein

Canyoumakeit

gooverlastquarter’ssalesfigures

improvingthebottomline

salesstrategies

Task2:ListentothedialogueanddecideifthefollowingstatementsareTrue(T)orFalse(F).

NewWordsandExpressionsattendancen.出席；到场 agendan.议事单；日程表approvev.

通过；批准；同意minutesn.会议记录secondv.附议；赞成 motionn.提议campaignn.

运动 effectivenessn.

有效性；效力objectionn.

反对；异议resolutionn.

决定；决议

()1.Margaretwasthemeetingchairman.()2.Thefirstitemontheagendawastheadvertisingcampaign.()3.Themeetingconcludedafterfouro’clock.()4.Frankapprovedtheminutesoflastmeeting,butMichelledidn’t.()5.MichelleproposedthattheadvertisingcampaignusetheInternethomepage.()6.Theresponsetotheadvertisementinthenewspaperwas25%lowerthanthatofthelastyear.

FTTTFFSituationalDialogue

TinaisthesecretaryofSalesDepartment.Sheisrequiredtoarrangeameetingwiththepurposeofpromotingsales.Shehastomakeaseriesofphonecallstoconfirmthemeetingtime.NowmakeadialoguebetweenTinaandJohn,thesalesmanager.Thefollowingsentencestructuresareforyourreference.Afteryoufinishthedialogue,practiceitwithyourpartner.Hello.Thisis…speaking.MayIspeakto…?WearegoingtoholdameetingthisWednesdaymorning.Areyouavailablethen?Sorry,Ican’tmakeitthen.I’mtakinganothermeetingatthemoment.HowaboutThursdayafternoonat2:00?Absolutely.Icanmakeit.ThemeetingwillbeheldinMeetingRoom2.Whowillattendthemeeting?IsGeorgethere?Yes,heistobepresent.Ilikehispresence.He’salwaysgotunexpectedideas.Thepurposeofthemeetingistodiscusshowtoincreaseoursales.I’lle-mailalltheattendeesanagendaaheadofschedule.Pleaseremembertocheckit.OK.Thankyou.

Passage

Listentothepassage,andthenfillintheblankswiththemissingwords.

NewWordsandExpressionsbeinvolvedin

参与functionv.起作用；运行

workplacen.工作场所 issuen.

问题；重要议题

co-ordinatev.

协调 negotiatev.

协商；商议；谈判

investigatev.调查setup建立；树立

up-to-dateadj.最新的 teamspirit合作精神；团队精神

consensusn.

意见一致 resultfrom（因而）发生；产生

Dependingonyourjob,youmaybeinvolvedinmeetingsonceaweekor_________________.Manyworkteams,forexample,functionbymeetingtogether____________________todiscussworkplaceissues.Organizationsusemeetingsto______________________involvinganumberofpeopleorworkgroups.Meetingsareusedtonegotiatesales,investigateproblems,___________,setupbusinessarrangements,______________________andsoon.developnewprocedures

severaltimesaday

formallyandinformally

helpco-ordinateactivities

planevents

Meetingsoffermanybenefitstoanorganizationanditsmembers.Awell-runmeeting_______________________—peoplecankeepup-to-datewithdevelopmentsandchanges,whichmeansbetterplanningandco-operationbetweensections.Meetingscangivepeople__________________________andhelpdevelopteamspirit.Otherbenefitsofwell-managedmeetingsincludegreaterorganizationalconsensusresultingfromcollaboration,and_____________________

_______.

moreeffectiveproblem

encouragesco-ordination

anopportunitytoshareideas

solving

LanguageFocus

Atthebeginningofthemeeting1.Ladiesandgentlemen,Ithinkweshouldbegin.2.Let’scallthemeetingtoorder.3.Let’sgetthingsstarted.4.Shallwebegin?5.Let’sgetthingsunderway.6.Letmebringyourattentiontothemainissues.7.Ifeveryonehasacopyoftheagenda,letmefirstexplainthepurposeofthemeeting.8.Allowmetosetoutthemainissuesforyou.9.Firstofall,I’dliketointroduceacolleaguefromourbranchoffice.DuringthemeetingThereare3itemsontheagenda.Thefirstitemistoapprovethelastmeetingminutes.2.We’llhavetokeepeachitemto15minutes.Otherwisewe’llnevergetthrough.3.Let’sbegintodiscussthefirstproblem.4.Whydon’twemoveontotheseconditem?5.Ifnobodyhasanythingelsetoaddletsmoveonthenextpoint.6.Doyouhaveanythingtoadd?7.Whatdoyouthinkaboutthisproposal?8.What’syouropinionaboutthismotion?Duringthemeeting9.I’msorrytointerruptyou,butI’mafraidwe’rerunningoutoftime.10.Haveyougotanythingtosayaboutthis?11.I’msorry.Ican’tfollowyou.Couldyourepeatit?12.Iabsolutelyagreewithyou.13.I’minfavourofyou.14.Sorry,Iobjecttoyourproposal.Itisjustnotworkable.15.Idon’tholdwithyourviewsonthismatter.16.Couldwehavesomeotheropinions?Summarizingthemeeting

Beforeweclosetoday’smeeting,letmejustsummarizethemainpoints.2.Letmequicklygoovertoday’smainpoints.3.Tosumup,...4.Whydon’twequicklysummarizewhatwe’vedonetoday?5.Inbrief,...6.ShallIgooverthemainpoints?ClosingthemeetingIftherearenoothercommentsI’dliketowrapthismeetingup.2.Let’sbringthistoaclosefortoday.3.Themeetingisfinishedandwe’llseeeachothernextMonday.4.Themeetingisclosed.5.Itlooksasthoughwe’vecoveredthemainitems.6.Isthereanyotherbusiness?EasyTime

Enjoythefollowingsong.

WhenYouBelieve

Reading

Lead-in

Workinpairs.Businessmeetingsarenecessarytoreachdecisionsandresolvevariousproblems.Butsometimesmeetingsareawasteoftime.Herearesomesuggestionsforeffectivebusinessmeetings.Ticktheonesyouareinfavorofandthenreadthetexttocheckyouranswers.()1.Invitenecessaryparticipants.

()

2.Invitealltheleadersoftheorganizationtoattendthemeeting.

()

3.Themeetingshouldn’tstartuntilalltheparticipantsarepresent.

()

4.Startthemeetingontimeandneglectthelatecomers.

()

5.Participantscanspeakwhatevertheylike.√√()

6.Topicsirrelevanttothemeetingshouldbestopped.()

7.Prepareanagendaindetailanddistributethemtotheparticipants.()

8.Participantsshouldmakesomepreparationsaccordingtotheagenda.()

9.Timeshouldbeassignedforeachitemontheagenda.()

10.Thediscussionforeachitemshouldnotlastfor15minutes.√√√√ReadingEightRulesforBusinessMeetingsNewWordsandExpressionsafactoflife

无法避免的现实conduct/kənˈdʌkt/v.

主持；控制；操纵accomplish/əˈkʌmplɪʃ/v.

完成；实现reputation/ˌrepjuˈteɪʃn/n.

名声；名誉devote/dɪˈvəut/v.

付出、奉献（时间、精力consult/kənˈsʌlt/v.

请教；查阅authorization/ˌɔːθəraɪˈzeɪʃn/n.

授权；批准ontheotherhand

另一方面appreciate/əˈpriːʃɪeɪt/v.

感激；赏识distribute/dɪˈstrɪbjuːt/v.

分发；分配announcement

/əˈnaunsmənt/n.

宣布；宣告；通知inadvance

预先；事前latecomer/ˈleɪtˌkʌmə/n.

迟来者；新来者allot/əˈlɔt/v.

分派；摊派；拨给stickto

坚持；维持drag/dræg/v.

拉；拽；拖redirect/ˌriːdɪˈrekt/v.

使改变方向stray/streɪ/v.

偏离；背离；离题cometothefore

脱颖而出；惹人注意assuming/əˈsju:miŋ/conj.

假定；假如makeanoteof

记下；记笔记appropriate/əˈprəuprɪət/adj.

适当的；合适的summarize/ˈsʌməraɪz/v.

总结；概括followup

采取进一步行动；跟进spoil/spɔɪl/v.

破坏；毁掉irrelevant/ɪˈreləvənt/adj.

不相关的；不切题的participant/pɑ:ˈtɪsɪpənt/n.

参加者observe/əbˈzɜːv/v.

遵守；奉行etiquette/ˈetɪket/n.

礼节；礼仪ontrack

有望成功；在正轨上

Notes

Thatmaybetrue,butbusinessmeetingsareafactoflife,andthebestwecandoislearntomakethemworththetimeandefforttheyrequire.

可能真是这样，但是参加商务会议是不可改变的事实，我们尽全力能做的就是让开会所花的时间和精力有价值。2.Aneffectiveagendaismuchmorethanalistoftopics.Itcanfunctionasameetingannouncement,aswellasatooltohelptheleadercontrolthediscussion.

一份高效议程并不是只罗列会议议题，它可以起到公布会议的作用，也可以作为一种帮助领导者控制讨论时间的工具。

3.Sendingitoutinadvanceletspeopleknowwhatwillbediscussedandgivesthemanopportunitytogatherinformationtheywillneedandpreparetheirinput.

提前将议程发给与会者，让他们知道此次会议要讨论的事项，给他们机会收集所需要的信息，并做好准备工作。

sendingitoutinadvance

动名词短语作主语，谓语用第三人称单数形式。

4.Namesofthosewhoaretotaketheactionsshouldbeincludedinthenotesand,ifpossible,someoneshouldbedesignatedtofollowupontheactions.

应该记下参与行动的人名，如果有可能，应该指定某个人对行动进行跟进。

betodosth意思是“将要做某事”。

Example:MarkistoleaveforNewYorknextMondaytoattendabusinessmeeting.马克将于下周一赴纽约参加一个商务会议。

ifpossible是ifitispossible的省略句。5.Ifyoufollowtheserules,youwillnotonlybeobservingpropermeetingetiquette,butyouwillalsobeontracktoaneffectivebusinessmeetingthatdeliversresults.

如果你按照这几条规则来做，你不仅遵守了恰当的商务会议礼仪，而且还有望提高本次会议的效率，得到想要的结果。

deliver的意思是“给出”。

Example:Thejurydeliveredaverdictofnotguilty.陪审团作出了无罪判决。

ExercisesReadthetextanddecidewhetherthefollowingstatementsareTrue(T)orFalse(F).

()1.Althoughpeopleinbusinessoftencomplaintheyhavemanymeetings,theyhavetoarrangeformeetingstosolvevariousproblems.()

2.Ifphonecallscouldsolveproblems,thereisnoneedtoholdameeting.()

3.Peoplearereluctanttotakeunnecessarymeetings.()

4.Itisessentialtoinvitealltheleadingmembersintheorganizationwhenholdingameeting.TFTT()

5.Anagendaisalistoftopics,whichshouldbedistributedonlytothechairmanofthemeeting.()6.Latecomersshouldbewaitedfor;otherwisetheydon’tknowwhathavehappened.()7.Ifsomeonestraysawayfromthetopicofthemeeting,lethimstop.TFF()

8.Everyoneatthemeetingshouldtakenotes.()9.Everyitemontheagendashouldbeallottedthesametime.()10.Topicsirrelevanttothetopicbeingdiscussedshouldbestopped.TFTII.WritethefollowingwordsinColumnAaccordingtotheirexplanationinColumnB.

ColumnA

ColumnB1.___________2.___________3.___________4.___________5.___________6.___________7.___________8.___________completesuccessfullynotconnectedshowgratitude;understandgivesthforaparticularpurposeobeyrules,laws,etcmakeasummaryofsthgotoapersonorabookforinformationformalrulesofpolitebehaviorinsociety

accomplishirrelevant

appreciateallot

observe

summarize

consult

etiquette

III.Fillintheblankswiththewordsorphrasesgivenbelow.Changetheformsifnecessary.inadvance stickto followup distributeontrack devote appropriate ontheotherhandShehas________allherenergiestothecareofhomelesspeople.2.Theyare________tomakerecordprofits.3.OnetheonehandI’dlikeajobwhichpaysmore,but_______________IenjoytheworkI’mdoingatthemoment.devoted

ontrack

ontheotherhand

4.Youshould_________yourletterwithaphonecall.5.It’simpossibletoknow__________whatwillhappen.6.Hisformalstyleofspeakingwas___________totheoccasion.7.Theorganization__________foodandblanketstotheearthquakevictims.8.We’dbetter_______themainroad,becausetheotherroadsareblockedwithsnow.stickto

followup

inadvance

appropriate

distributed

IV.TranslatethefollowingsentencesintoEnglish.

1.现在开会。在开会前，我要说的是希望这次会议将是建设性的，并有积极的结果。

Iwouldliketocallthemeetingtoorder.BeforewebeginIshouldliketosaythatIhopethemeetingwillbeconstructiveandhaveapositiveoutcome.

2.对不起，我不完全同意你的看法。你是否可以做些改动呢？

I’msorrybutIreallydon’tquiteagreewithyouonthat.Wouldyoubepreparedtomakesomechanges?3.成为一名出色的会议主持人意味着他能够很好地控制整个会议，包括对会议不同阶段的控制：会议开始时的控制、会议进行中的控制以及会议结束时的控制。

Tobeaneffectivemeetingleadermeansoneshouldexerciseagoodcontroloverthemeeting,whichcoversdifferentstagesatameeting:controlattheverybeginning,controlduringthemeetingandcontrolattheend.

4.我还没看过那部电影，所以别把内容告诉我，以免坏了我的兴致。(spoil)Ihaven’tseenthefilm;sodon’tspoilitformebytellingmewhathappens.

5.我们在他们指定的时间内把工作做完了。(allot)Wedidtheworkwithinthetimethey’dallottedtous.

WritingMeetingMinutes

MeetingMinutesaretheinstantwrittenrecordofameeting.Theytypicallydescribetheeventsofthemeeting,startingwiththedateandtimeofthemeeting,alistofattendees,astatementoftheissuesconsideredbytheparticipants,andrelatedresponsesordecisionsfortheissues.Minutesmaybecreatedduringatthemeetingbyatypist,whomayuseshorthandnotationandthenpreparetheminutesandissuethemtotheparticipantsafterwards.Alternatively,ameetingcanbeaudiorecorded.Thesecretarymaytakenotes,withminutespreparedlater.Itisusuallyimportantfortheminutestobeterseandonlyincludeasummaryofdiscussionanddecisions.Averbatim（逐字的）reportistypicallynotuseful.Theminutesofcertaingroups,suchasacorporateboardofdirectors,mustbekeptonfileandareimportantlegaldocuments.

Sample1

ComputerEngineeringProjectMinutesofthe7thMeetingDate:September19,2009Time:10:30a.m.Place:TheFirstMeetingRoomPresent:X,Y,ZAbsent:NoneMinutesRecorder:WThePurposeoftheMeeting:Tofurtherdiscussthedatabasedesign.DiscussionandConclusions:XsuggestedthatweaddonemoreattributeinCustomerandCustomerHistorytodistinguishwhethertherecordisforsiteinformationorcustomerinformation.ThisisbecausewewouldliketostorebothsiteinformationandcustomerinformationunderCustomerintherelationaldesignasthemeta-dataforbothofthemarethesame.Intheconceptualdesign,wewouldhaveasuperclassthatgeneralizesCustomerandSiteandwewouldtreatthesethreeclassesasoneintherelationaldesign.......AdjournmentoftheMeeting:Themeetingwasadjournedat11:10a.m.Sample2

MINUTESOFAMEETINGTODISCUSSFACTORYEXTENSIONHELDON13thSEPTEMBER2008AT3P.M.

1.Thefollowingmemberswereinattendance:SaraSimms,ChairpersonHowardLin,DirectorofOperationsJimDavis,DirectorofPersonnelJoyceLiu,VicePresidentofInternationalRelationsJamesChou,Treasurer2.Thefollowingmemberswerenotinattendance:KenSmith,SupervisorofOperationsKateGreen,DirectorofLogistics3.PresentbyInvitation:RobinSteward,Architect4.Minutesoflastmeetingheldon4thSeptember,at3p.m.,wereapproved.5.(a)HowardLinreportedonhisinterviewwiththelocalBuildingInspector,andsaidthatdetailedplansofthefoundationswererequired.(b)RobinSteward,thearchitectreportedthattheplanshadbeendrawnupandsenttotheBuildingInspector.6.(a)JimDavisreportedonlaboravailableforthenewextension,andsuggestedaprogramshouldbeputinhandtotrainworkers.(b)ItwasagreedthatatrainingprogramshouldbestartedimmediatelyandthatanestimateofthecostshouldbeprovidedbythePersonnelManager.7.Itwasconcurredthatthesubsequentmeetingofthecommitteewillbeheldat3p.m.onOctober10th,2008inRoom209.8.Adjournment:Themeetingadjournedat4:30p.m.Chairperson:(Signature)Sep.13,2008Secretary:(Signature)Sep.13,2008UsefulExpressions

会议记录常用句型Themeetingwasheldon...(date),at...(time),in/at...(place)by...(sb).

会议于……（日期）……（时间）在……（地点）举行。2.Themeetingwaspresidedoverby...

会议由……主持。3.Apologieswerereceivedfrom...(sb).

会议收到……（某人）的请假。

4.Themeetingwascalledtoorderby...(sb)at...(time)forthepurposeof...

（某人）于（某时间）宣布开会，会议的目的是……5.Thechairpersoninvitedcommentsfrom...(sb)on...(sth).

主席请……（某人）就……（某问题）发表意见。6.Thedelegatesdecidedtoputtheissuetothevote.

与会者决定对该问题进行投票表决。7.Thecommitteeagreed/conceded/concurred/decided/found/resolved(to)that…

委员会决定最好采取某措施……8.Thecommitteedeclined/ag