2025-2026年冬季联合邮政 BRIDGING THE DIGITAL DIVIDE VIA THE POST

TheTheUPU’sblog“PostalMatters”ofersfreshcontributionscontainingrelections,viewsandint/en/News-Media/Blog6Reimagining6Reimaginingthepostofficeforthedigitalage7DeliveringamoreinclusivepostalfutureLatiMatata,Directorofthe7DeliveringamoreinclusivepostalfutureCentre,shareshowtheInternationalPostalSystem(IPS)revolutionizedglobaloperationswhenitwaslaunched30yearsagoandhowitwillbefundamentaltothe99RecommendedreadingTechnicalmultilateralismandtheUniversalPostalUnion:andtheUniversalPostalUnion:ablueprintforcooperationinafragmentedworldAcrosstheglobalpostalsector,sustainabilityisnolongerasideagenda.Aspostaloperatorsconfrontdecliningmailvolumes,risingcostsandevolvingcustomerIndia’sDIGIPINandthefutureofpostaladdressingIndia’sDIGIPINandthefutureofpostaladdressing AstheUniversalPostalUnion(UPU)beginsits2026-2029Dubaicycle,theManagementCommitteeoftheConsultativeCommittee(CCMC)ispositioningitselfasacentralplatformforstrengtheningdialogueandcollaborationacrosstheglobalpostalecosystem.4MOVINGTHEPOSTALSECTORFORWARDSINCE187545UNIONPOSTALE|WINTER2025/20265CONTENTSCONTENTSThelatestdatafromtheInternationalTelecommunicationUnion(ITU)hasrevealedthatdespiterapidgrowthinglobalconnectivity,2.2billionpeopleremainunconnectedtotheinternet. EDITOR-IN-CHIEF:On9October2024,theUniversalPostalUnioncelebratedits150thanniversary.In2025,astheInternationalBureaumarkeditsown150years,anothercornerstoneoftheUPU’sinstitutionalhistoryalsoreachedthesamemilestone:UnionPostale,themagazinepublishedwithoutinterruptionsinceitsfirsteditionin1875,shortlyaftertheBureau’sestablishmentinBerne.DESIGNANDLAYOUT:PRINTING:UPUPrintShopADVERTISING:CONTACT:UNIONPOSTALEE-MAIL:communication@upuWEBSITE:/en/News-Media6MOVINGTHEPOSTALSECTORFORWARDSINCE18756DIRECTORGENERAL’SFOREWORDREIMAGININGTHEPOSTOFFICEFORTHEDIGITALAGEthatunderpinsourwork”MasahikoMetokiDirectorGeneral,UPUWhilethepostalbusinesshaschangedrapidlyoverthelastseveraldecades,thepurposeandpowerofWhilethepostalbusinesshaschangedrapidlyoverthelastseveraldecades,thepurposeandpowerofthePosthaveremainedsteady.Itsvastnetworkofphysicalbranches,millionsofpostalworkers,andpublicservicemandatehavemadeitavitalpartnerinreachingpeople,communitiesandbusinessesineverypartoftheworld.InthiseditionofUnionPostale,wedelveintothewaysthePostistransformingitsbusinessmodeltobecomeabroaderinclusiveservicesproviderforthemodernage.Throughthesepages,weexaminetheresearch,tools,projectsandpartnershipsthatarehelpingpositionPostseverywhereforsuccess.Ourcoverstoryprovidesapanoramicviewonhowpostaloperatorsarehelpinggovernmentsbridgedigitaldividesatthenationallevel,highlightinghowtheUPU’sConnect.postprogrammeisbuildinginternationalmomentumthroughadvocacyandcapacitybuildingsupport.Otherstoriesinthisissueunderscorethecrucialroleofpartnershipsinreachingunderservedpopulations.TheyoferinsightintohowtheUPUisadvancingitsfinancialinclusionstrategybyworkingwiththeprivatesector.Meanwhile,thenewConsultativeCommitteemanagementteamshareshowitintendstodrivecollaborationbetweenPostsandthewiderpostalsector.ThiseditionofourmagazineofersaglimpseintotheUPU’sgrowingroleasafulcrumforcooperationontechnicaldevelopmentsthathavecatalyzedthePost’sroleasaninclusivechannelforglobaltrade.OurPostofthePastfeaturedivesintohowtheUPU’sfoundationalroleintechnicalmultilateralismhasshapeditsabilitytocontinuallyadapttochangingneedsandglobalconditions.ThatmultilateralismiswhatspurredthedevelopmentofpioneeringUPUtechnologyliketheInternationalPostalSystem,whichin2026marksits30thyearasthecornerstonesolutionforcommunicationacrossthepostalsupplychain.Sustainabledevelopmentwillbekeytoservicedelivery,eiciencyandtrustasPostsexpandtheiroferings.WetakealookattheconcretewaysPostscanunlockthebenefitsofsustainablepostaldevelopment.Happyreading!YANABRUGIEREditor-in-chiefvalaravalaraNavigatecross-bordercomplianceAutomatewithAvalara.INPARTNERSHIPWITHVocênãoestáVocênãoestásóДумаюоВас.ДумаюоВас.t,écoute.t,écoute.ЯЯBighug♥поговорить?Podecontar重要Estoypensandoenti.Cuentaconmigo.Vamosconversar?surmoil4wAmVocênãoestásóbcomptes.СоединениесВамивозобновилосьEstoyparaacompañarte.faltaAbrazogrande♥conversar?QuerДумаюоВас.Podecontar重要Estoypensandoenti.Cuentaconmigo.Vamosconversar?surmoil4wAmVocênãoestásóbcomptes.СоединениесВамивозобновилосьEstoyparaacompañarte.faltaAbrazogrande♥conversar?QuerДумаюоВас.里我又里Veux-tuen里我又里Veux-tuenparler?tonami(e).memanquesЯслушаю.tonami(e).memanquesЯслушаю.Groscâlin♥,、并瓜单Groscâlin♥,、并瓜单。Umgrandeabraço♥Podecontarcomigo!Querconversar?Missyou. Oye, Oye,estoyaquí.Podecontarcomigo!отключились.▲fотключились.▲fJet,écoute.dJet,écoute.d我-支Siemprecontarásconmiamistad.;你.notaloneMOVINGTHEPOSTALSECTORFORWARDSINCE1875SPEAKERS’CORNERIPSAT30:PIONEERINGAPOSTALSECTORFORALLVOICESFROMTHEPOSTALSVOICESFROMTHEPOSTALSECTORANDBEYONDInterviewbyKAYLAREDSTONEInterviewbyKAYLAREDSTONEweredisjointedandrequiredmassiveindividualefoacceleratedglobaliobservedontheUPU’spos“Itwaspioneeringinthatafewptogethertobuildatechnologysolutionthatwouldbeneitcountries.Thisaltruisticobjectiveechoesthefounditsparts,”saysLatiMatata,wyearswithinputsfromUstandardsandregulations,andchpoststoconductmanagementfuncsources,theUPUwasableUNIONPOSTALE|WINTER2025/2026IPSAT30:PIONEERINGAPOSTALSECTORFORALLINTERVIEWperformancereportingandpay-for-performanasadvancedanalyticsinfrastructureandbusinessobinthenetwork.TheoriginalIPSofersthisIPSCloud,whichboaststhoferedinacloudsThismeans,withthelargepracticallytheentirthePTCandfurtherdevelopments,fromthe“ThecultureofcontinuousimcontinuousenhancementofIPStofulilindividualpostalDirectoroftheUPU’sPostalTechnologyCentre“WhenIPSwasdevelopedin1996,trawithoutthatdata.IPSgalvanizeddutypaid(DDP)solutionisabeneiciaryofthisshifPlatformwherebybothpostaloperaeverybusinessfunction“Forexample,theemergingnational,iscal,forexample,havemsolutionswhichprovideacompletetechnologtoworktogethertofulilpostalbusinessneeds,”hesays.asuccess:strengthenedcybersinteroperabilitywithwiderpostalsectorplainternationallyrecognizedcybersecuritythreatintelligenceensuresector-wideadoptionofcybersecuritystandar–includingtechnologicalsolutionsinteroperabilitywithnon-postaloperatorsa“win-win-win”globalnetwork,postaloperatorscanbeneitfromadditionale-commercevolumesviacommercialplaceasthefulcrumforinterTopreservethestabilitdeinedbytheUPUandcertiiableunderitsUPU-undergonetheprocessandmetthequaliications.MOVINGTHEPOSTALSECTORFORWARDSINCE1875 BRIDGINGTHEDIGITALDIVIDEVIATHEPOSTUNIONPOSTALE|WINTER2025/2026BRIDGINGTHEDIGITALDIVIDEVIATHEPOSTTextbyHELENNORMANThisigurerepresentsroughlyaquarterbarrierstomeaningfulconnectivity,dataafordability,inadequatedevicesthatgoalisjustthestartiaimstoleveragepostalpublicpolicyobjectives,througandlow-qualityconnectivTheseareworryingstatisticsgovernment,inancialandhealthcareduringthisdigitaltransformation,theTheConnect.postinitiativeacknowledgesdigitalinclusion.“TheglobalpoHernandez,DigitalInclusiowherethemostdiscoThefocusofConnect.pleveragingthisveryextensiventohelpconnectthelessconnected.”maintypesofdigitalDigitalInclusionExpert,UPUMOVINGTHEPOSTALSECTORFORWARDSINCE1875 BRIDGINGTHEDIGITALDIVIDEVIATHEPOSTDirectorGeneralofPOTRAZremoved;anddigitalinancialservices.“Onethingunderpinningallthisisthservicesthroughamulti-channelapproach,”Hernandezsays.“ThePosts’staf.Thesestafcanactasagatewaytoconnectedandlessd“Ibelievethisisveryimportantbecausefocusesonconnectingaspeciicnumberofpeopletotheinternetbyaspecie-governmentservices,forexample,navigatingdigitalinancialtransactions.Connect.post–andwiderdigagreeingtointensifyefortsonissues“Thesecondmilestonewaslastyear’s“TheUNandotherstakeholdersInaugurationofCentrodeCercanía(ProximityCenter)No.65inthetownofColóninUruguay,LavallejaDepartment.UNIONPOSTALE|WINTER2025/2026connectivityworldwide.Theimportanceofalreadyleveragingthenetworksandgrowingdigitatopromoteeconomic,social,inancialDigitalInclusionExpert,UPUBRIDGINGTHEDIGITALDIVIDEVIATHEPOSTFollowingonfromthefourtheditionofBRIDGINGTHEDIGITALDIVIDEVIATHEPOSTFollowingonfromthefourtheditionoftheislanddevelopingstnewapproachbyshiftingfrommeadigitalizationtohighlightingthevitalroleinfrastructureandservithepostalsectorplaysinfosteridigitalsocietiesandeconomies.“Thereportcommunitincludes28greatexamplesfrompostaltheoperatooperatorsaroundtheworldusingtheirpostthey’realreadyofering.F–andnotjustinindustrializedcountries,”inancialandpostalservicestomorethanSibilleadds.“Theseexampleswill,inthe150previouslyuncolibrary,whichwillbewithnewsuccessstoriesandprojectsasandwhentheyhappen.Wehopethiswillspeciicdetailsstillconidential,butwhathopethattheseprojects,theBuildingonthemomentumfromthepanoramarereport,theUPUisnowstartingtoworklibrwithPostsaroundtheworldAfricaandtheCaribbean,tohelpthemdevelopdigitalcapabilitiesthroughdigitalservices,”Hernandezadds.theConnect.postproject.“NowiscomesfromJapan’sMinistryofAfairsandCommunications.“ThroughConnect.postinitiative,postaloperatorsDigitalcentreinZimbabwe–over200postoicesinthecountryhavebeentransformedintodigitalcentres.MOVINGTHEPOSTALSECTORFORWARDSINCE1875 BRIDGINGTHEDIGITALDIVIDEVIATHEPOSTLaPostehostsapproximately20%ofthegovernment’s‘Franceservicescentres’,wherecitizenscanreceiveface-to-facesupportaccessingdigitalservicesacross10governmentministriesandagenciesaphysicalfrontendforinancialservicesdeliveredwithbankingtotransformItaly’spostpointsforpublicadministra“Ithinkoneofthemostprominworld’slargestpostalchannelapproach,”“Digitalinancialservicesareavailableviadeliverystafatcustomers’doorsteps.Thismodelhasbeenespeciallyefectivebeneittransfers,supportingmarginalizedgroups.Beyondinance,thePostintegratese-commerceande-governmentcomplexexportprocedurewithoutsmartphonesordigitalskills.”RegulatoryAuthorityofZimbabweaimtobridgetheurbandigitalinfrastructureandservicTheDigitalCentresprovideafordabledigitalliteracytraining,enabparticipationandaccesstoonlinejobs,supporte-governmentplatforms.“Throughskills,inancialinclusion,accesstopublicservicesandcommunityUNIONPOSTALE|WINTER2025/2026BRIDGINGTHEDIGITALDIVIDEVIATHEPOSTexistinginfrastructurereducesdeployexistinginfrastructurereducesdeploypublicinstitutions,whichisimirst-timedigitalusers,theelderly,women,leveragingZimpost’sfootprint,POTcommunityspaces,accewithoutduplicatinginfrastructure.”speciiccommunityneeds,ratherthanjustconnectivity.“ServicessuchasprintimmediatelyvaluabletocoMachengete.“Wheninitiativafordabilityandeaseofuse,utilizationownershipamongstthecommunity.”justconnectivity.Zimbabwe’sexperienceinthecountry:territorialinequalitycitizenslivingfarfrUruguay’scapital–facedlongjourneys,servicesclosertothepeople,partnershipsbetweenCexistingpostalinfrasttransformedintodecentralizedeconomies,preventsunnecessarytravel,TheirstcentreopenedinArév“demonstratesaclearcommishowstheinitiative“isnotaone-odependsonpartnerships,afordability,communityrelevanceoversight.“DigitalinclusioninitiaGabrielBonfriscoTheIndiaPostPaymentBankdeliversdigitalfinancialservicesthroughamulti-channelapproachviaitsmobileapp,atpostoicecounterswithhandholdingsupport,anddirectTheIndiaPostPaymentBankdeliversdigitalfinancialservicesthroughamulti-channelapproachviaitsmobileapp,atpostoicecounterswithhandholdingsupport,anddirectlyatcustomers’doorstepsthroughdeliverystaf.MOVINGTHEPOSTALSECTORFORWARDSINCE1875 BRIDGINGTHEDIGITALDIVIDEVIATHEPOSTEachcentreofersmorethan100servservices”thatcombinepostal,inancialtangible.“Forthousandsofpeople,thewhere“thegovernmentfriendly,accessibleandtrustworthymanner.”“leveragethepostaloperator’sextensiveterritorialreachasathatPostscanbepdigitalinclusionanAsidefromassistingwithoperatorsdiversifytheirrevenudigitalhubs,whererevenueisdiversiied,comingfromletters,parcels,inancialservices,e-governmentservicesStatistics,Indiawe●legislativeandregulatoryrestrictiowithsomePostsnotallowedtogovernmentalinterventi“We’rehopingthepanoramareportofdigitalskills;trainingforposttheConnect.postinitiative.“Themajorityatrainingelement,”“WealsoofertechnicalassistanceprojectsinfrastructurefordigitalcreatedigitaltransformationassessThisgoeswellbeyondtsuchasgovernment,inancial,e-commerce,toindoutwhattheirprioritiesareandtheycanalignwiththoseofthpartnerships.“OneoftheaspectsistoraisetheproileofthePost,”theircommunitiesarenotleftstrategies.“It’simportantforthosepeopletounderstandthevalueofthePosts,”DigitalPoliciesandTradeCoordinator,UPUthisthroughadvocacyandanewprojects,HernandeznopartofthedigitalpUNIONPOSTALE|WINTER2025/2026BRIDGINGTHEDIGITALDIVIDEVIATHEPOST/UPU/media/upu/publications/Digital%20services/202512u-PUDigitalPanoramaReport2025_EN.pdf20MOVINGTHEPOSTALSECTORFORWARDSINCE187520UPUGREENSOLUTIONSUNLOCKINGWIN–WINS:AGLOBALWORKPROGRAMMEFORSUSTAINABLEPOSTALDEVELOPMENTTextbyJAMESHALEengagewithsustainabledevelCanthepostalsectorgenerateproitsdevelopmentinevitablyreporting,extraproUNIONPOSTALE|WINTER2025/2026UNLOCKINGWIN–WINS:AGLOBALWORKPROGRAMMEFORSUSTAINABLEPOSTALDEVELOPMENTUPUGREENSOLUTIONSdecliningmailvolumes,rsustainabledevelopment,oftenwithoutimmediatebeneits.straightforwardoperationalimprovements–reducingfaileddeliveries,improvingstafInternationalBureau,whichindsthatframingthechallengeasproitvs.progressrisksmissingvaluableopportuCo-ChairoftheSustainablePostalServicesGroup(SPSG)Inotherwords,motivatedstasustainabilityinitiativelong-termwhentheyareduringtheUPU’sFourthExtraordiAdministration,thePostalOperatiSustainablePostalinitiativesalsostr–operatorsshouldn’–startwithTheseprincipleswerpublications,1-on-1inconsultations,workshops,webinarsandtheSPSGrelectsonthisconsultationanddedicatedworkprograachievingwin-winsforsustainaintroductiontoareaswherpostalmodernizationandevelopmentoverlap.infrastructureinvestment,itidentiiesoperators,andofersreal-worldsustainabilitysolutions.theirdeliverypartnerstoenvironmental/socialstandards–operatorsareencouragedtostUPUGREENSOLUTIONSUNLOCKINGWIN–WINS:AGLOBALWORKPROGRAMMEFORSUSTAINABLEUPUGREENSOLUTIONS22MOVINGTHEPOSTALSECTORFORWARDSINCE187522coreworkareaforthefuture.initiatives–position“untappedopportunity”forcleaner,smmorereliableservicblendedinance;anddevelopnewrevenueGenderEqualityandtheUPUofersastraightforwardexplanationofwhyequaldiferentneedsandbyconsideringbasinancialservices,trade,andrecruitment.reverselogisticsservicesthansimplycharginggeneratevaluabledataandevenoferwipingservices.Ultimately,parewellpositionedtoestablishthforthecirculareconomy,andbeneitfromsupportingmembercountrisustainabilityprioritiesexpertiseastheseinsustainabilityprojectsdeliverlong-lastingbeneitsforthecorepostalbusiness,”Director,DirectorateofPolicy,RegulationandMarkets,UPUAllpartnersinterestedinlearningAllpartnersinterestedinlearningmoreorcontributingideasareencouragedtocontacttheUPUSustainabilityteamatsustainability@UPUGREENSOLUTIONSUNLOCKINGWIN–WINS:AGLOBALWORKPROGRAMMEFORSUSTAINABLEUPUGREENSOLUTIONS23UNIONPOSTALE|WINTER2025/202623/en/universal-postal-union/activities/sustainable-development/key-publications-sustainable-development24MOVINGTHEPOSTALSECTORFORWARDSINCE187524THETHEUPUCONSULTATIVECOMMITTEECCCORNERCONSULTATIVECOMMITTEETOADVANCECOLLABORATIONINDUBAICYCLETextbyHELENNORMANCCGeneralAssemblyduringS025UNIONPOSTALE|WINTER2025/202625translatethecommittee’sepolicydevelopment,standardizationTheConsultativeCommittee,witnesseditsirstmajorshiftin2022withtheformalincorporatioprivate-sectorstakehinstitutionalframework.ItsUPUgoverningbodies,whipartnershipsandensusectorexpertiseinformsWiththeDubaiCongressconirmingaestablishmenttooperationfromvisiontopracticalimplementation,“Themandateentrustedtalignedwithmarketrealitexecution.TheConsexpertisestrengthensimplementation,supportsinteroperabilityandeandsustainablecommercialservices.”CONSULTATIVECOMMITTEETOADVANCECOLLABORATIONINDUBAICYCLECCCORNER relectingtheevolvingstructureoftheanintergovernmentaChairoftheUPUConsultativeCommitteestandardinemergingmarkestructureas“abridframeworksstandardinemergingmarkestructureas“abridframeworksandoperationalreality,”economicsandcoststrusupporting“hyper-collaboration,” Yandsharedprocesses. Yandsharedprocesses.“Logisticsthroug“Withover50yearsofexpincreasecompetitiveness.”GrafhighlightsthevalueofjointinitiativesForMCmembers,thethanchorsdialoguebetwehighlightse-commerceasadein“MyprimarypriorityistheintegrationTHETHEUPUCONSULTATIVECOMMITTEECCCCCORNERCONSULTATIVECOMMITTEETOADVANCECOLLABORATIONINDUBAICYCLEtheirlast-mileservice.“Theknowledenablesmoreactiveinvolvemendescribesthisasastratshapingstrategicinnovativejointsolutionstoco-design,co-createandjointlytestVice-ChairoftheUPUConsultativeMOVINGTHEPOSTALMOVINGTHEPOSTALSECTORFORWARDSINCE1875theagreedframeworkandmandate.”Hehighlightse-commercetrapriorityareas,whilestressingtheimportoffocusandstructure.“ItGroup,pointstostructurincludingdecliningletterconidentialityandlegalcertainty.Digitalcommunicationhasbecomeframeworks.Thisasymmetryrepresentsasigniicantpublicpogapamongdesignateexpertiseacrosstechnology,operatio“Overthecomingcycle,practicaljointpilotsalignedwithUPUprogrammes,andclearerpathwaysforprivate-sectorandtechnicalassistancdevelopmentofsharedtinfrastructuretosupportimplementationsays.“TheConsultativeCommitwillestablishprofessional,stframeworksformatchmaking,partnershipforumsandcollaborativeprojects.”“Ourguidingprinciplepracticalbeneitsforourmembers,”headd UNIO UNIONPOSTALE|WINTER2025/2026MOVINGMOVINGTHEPOSTALSECTORFORWARDSINCE187528UNIONPOSTALE|WINTER2025/2026TRADEPOSTTAKESITSFIRSTSTEPSINCÔTED’IVOIREUPUKNOWLEDGECENTREpostaltradefacilitation.Overivedays,workshopculminatedintheoftheirstTradePostnationalcommittee,markingthestartofimplemeandpositioningCôted’Ivoireastheirstcountrytoimplementthistradefacilitationmodelthroughitspocontainerizedtrade,facilitationefortstodaymustrespondtoadiferentreality:“Tradefacilitationconcernsmanysupplychain–physicalservices,inancialservices,electronicservices,customs,Wheretraditionalsystemswedemandsspeed,interopnetwork.Itoperationalizesthe“oTextbyMAKIKOHAYASHIExpertonSMEGrowth30MOVINGTHEPOSTALSECTORFORWARDSINCE187530UPUKNOWLEDGECENTRETRADEPOSTTAKESITSFIRSTSTEPSINCÔTED’IVOIREDirectorofE-CommerceatCôted’Ivoire’sMinistryofCommerceandIndustryandpromotetradefacilitaticomprehensivetradepartner.thedecisiontopilotTradePostrelectsAccordingtoMélèdje,thecountryoferspenetrationandwidelyadoptedelectronicbordertradefacilitationsolutions.infrastructure,”emphasizesMélèpostaloperatorwouldtransformationunderway:“Modernizedprocesses,digitalizedlowsandstrengthenedtrackandtracecapabili“PositioningthePostasatrustedthirdwillreinforceconidence.”Heinternationale-commerceTheDecemberworkshophighlstructuralchallenges,includinprocedures,logisticsbottlenec“Thesimpliicationanddigitizationcostsanduncertaintyfortheneedtostrengthenlogisticscapdeliveryandreturnsmaarecriticaltocustomerconidence.Athirdpriorityisimprovingintbetweeninformationthepostalservice,cplatformsandprivate-sectorAddressingthesebarriers,reinforcedpublic–privateglobalstandardswhilestrengthTradefacilitationcaenterprises,thechallwomenentrepreneursareta“Theirstchallengeremainsaccesstoopportunitiesdoexist,theyarefragmepartners,understandingregulatorysecurepaymentandtradeinancesolutionsaddsfurtherconstraints.centralizingtradeinformation,facilitatingconnectionswithcertiiedpartners,tosimplifyinternationallTRADEPOSTTAKESITSFIRSTSTEPSINCÔTED’IVOIREUPUKNOWLEDGECENTRE“Thepostalnetworkisastraformalization,oferingaccesstoinformation,administrativeservicesandrecansecuretransactions,simplify/en/Universal-Postal-Union/Activities/Trade-Facilitation“Thesuccessofthisinitiativewillpilotprojectstooperationalsolutions,”postalservices,customsauthoriessential,aswillthofabroadereforttoensurethatinclusion.Governmentsmustactivelyintegagendas,includingparticipnationaltradefacilitationcommittees.logisticsanddigitalecosChairofthenationalmovementofsmallandmedium-sizedenterprisesUNIONPOSTALE|WINTER2025/2026Chairofthenationalmovementofsmallandmedium-sizedenterprisesUNIONPOSTALE|WINTER2025/2026MOVINGTHEPOSTALSECTORFORWARDSINCE1875UPUTECHNICALASSISTANCEUPUPOWERSUPFINANCIALINCLUSIONSTRATEGYWITHPARTNERSHIPSTextbyKAYLAREDSTONEAXAAdvancingInclusiveInsuranceinEgypt.Photo:AXAarefacedwithaninvigoratingopposervicesthathelpachieveglobalinancial“Leveragingpartnershipsasacatalystforinnovation,knowledgesharinmodern,afordableandinclusiveinancialinancialinclusiongoalstoprovidedigitalmicroinanceservices,Postsandpartnerscanupliftandempowerthsocioeconomicdevelopminancialinclusionstrategy,whichreliesonexpertisefrompartnerstodeveloptechnicalinclusiveinsuranceandmicroinanceservices.ThesetechnicalassistUPUDirectorGeneralUNIONPOSTALE|WINTER2025/2026UPUPOWERSUPFINANCIALINCLUSIONSTRATEGYWITHPARTNERSHIPSpartners,buildcapacityandliteracyforstafgeneratepostalrevenWhilepostaloperatorsbeneitfrominnovationsandexpertise,partnersbeneitfromtheopportunitytothroughbrick-and-mortarpostaloutletsThroughtheirjointeforts,underservedinancialeducation,protectingthemfrominancialrisks,includingpredatoryservicetheshortterm.savingsservices.Thoseprowomen(PostalNetworkEuropeLtd.recentlybeginninginitiallywithivepilotprojectsin“Wehopethenextiveyearswilldeliverarepeatablemodelthatransformationandinancialinclusion.Forunderservedpopulatigovernmentbeneits,andremittancesthatVisaGovernmentSolubeneitfromtheintegrationofVisa’stechnologywiththeUPU’spostalpsystem,includingcybersecuritysupport.“ForVisa,thehopeisthatthispartnershipcustomers,alongsideapOninclusiveinsurance,theUPUsignedilaidthegroundworkfortechnicalAftercompletinganAXA-programmeisbeingdeploydiversifyingtheirinclusivein“AXAstronglybelievesthatPouniquelypositionedtattractive,andafordableprotectionsolutionsforlow-tothisvisiontolife,thecollacontributingtoadvancinginancialinclusionoperatorswiththetechnicalexpertiseandAssurances,thiscollaborationstrengthensUPUTECHNICALASSISTANCEGlobalHeadofPartnershipswithVisaGovernmentSolutionssupportingPostsindiversifyenhancingtheirroleininancialinclusion.”TheUPU’snexttargetismicroinancetoofermicroinanceservices,determinethespeciicneedsofunderservedcustomers,areconidentthisisanotherwin-win-winopportunityforPosts,partnersandpeople.Accesstomicroinancecanhelpeconomicresilienceforunderyouthwiththeopportunitytostarttheirownsmallholderfarmers,postalmicroinancehelpthemboostproductivitclimate-relatedrisks.Byjoiningforces,UPUTECHNICALASSISTANCEUPUPOWERSUPFINANCIALINCLUSIONSTRATEGYUPUTECHNICALASSISTANCE34MOVINGTHEPOSTALSECTORFORWARDSINCE187534deliverytothesegro“Designatedoperatorsbringtrust,reach,andphysicalinfrastructure,whileprivate-sectormicroinancesolutionprovidersandintechscontributeinnovation,technology,riskmanagementexpedevelopmentcapabilities.Whenthstrengthsarecombinedefectively,theycansigniicantlyreducethecostandcomplexityofdeliveringinancialservicestoremoteandMuefelmann,HeadoftheFrankfurtSchool’sInternationalAdvisorySer“Partnershipsaremostefectivewhentheycash-dependentpopulations,whilepostalnetworksalonefacecosfocusonitscomparativeadvantaexpectedtomappostalmicroinancepolicymakersimplementsmicroinancemodels,includingpotentialpartners.andpartnershipmodelsthroumicroinance,includingdirectprovision,agencybanking,andpartnershbanks,microinanceinstitutions,andintechproviders,”Muefelmannadds.afutureUPUpostalmicroinancetechnical