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INDONESIA
INFLUENCERMARKETINGMINI-REPORT
INDONESIA
INFLUENCERS&SOCIALCOMMERCE
Indonesiaisarapidlygrowingdigital
marketwith213millioninternetusersand167milliononsocialmedia.
Mobileusagedominates(98.3%),thoughonlinetimeisdeclining.
TikTok,Shopee,andInstagramarecentraltotheinfluencerlandscape,withstrongadoptionoflivestreamandaffiliate
commerce.Consumersfavorrelatablemicro-influencersandseekproduct
demonstrationsandcommunity-drivencontent.
Influencer-drivensocialcommerceis
accelerating,particularlyintier3cities.
Whiledigitalisexpanding,traditional
word-of-mouthstillholdspower.Brandsmustnavigatepricesensitivity,local
languagenuances,andruraldigitaldividestosucceed.
JAKARTA
2IN
#16RANKED
GLOBALECONOMY
JAPAN
CHINA
SOUTH
KOREA
INDIA
THAILAND
TAIWAN
HONGKONG
PHILIPPINESVIETNAM
MALAYSIA
SINGAPORE
INDONESIA
ENTHUSIASM
ENTHUSIASM
LOWWebsitesMarketplacesSocialChannelsMessengerSocialP2PSellingLiveCommerceHIGH
MorePragmatic,SOCIALCOMMERCEMoreFun,
MoreStaticCHANNELS/ACTIVITIESMoreStatusSeeking
SOCIALCOMMERCE(INFLUENCER)ENTHUSIASM
EnthusiasmforsocialcommerceandinfluencersvarieswidelyacrossAsia.Wefindsomemarketsandcategorieswhicharecenteredaroundmorebasicchannels,whileothersembraceawiderangeofactivitiesandmixthoseactivitiesinnovel,innovativeways.Thevaryinglevelsofenthusiasmintheregionarearesultof;(1)consumer
habits,routinesandculture,(2)sophisticationofmarketingtactics,and(3)thechannelsavailablepermarket.
TikTokisamajordriverofenthusiasmatacountry/marketlevel.InmarketswhereTikTokisestablishedandfullyfunctional(has“shops”),enthusiasmishigher.InmarketswhereTikTokislimited(Japan&S.Korea)orbanned(India),socialandinfluencerenthusiasmisnotablylower.
AutoTravelGamingSportsGearMovies,MusicElectronicsF&BBeautyFashion
CATEGORIES
#2
JAPANS.KOREAINDIATHAILANDPHILIPPINESINDONESIACHINA
TikTok’srevolutionaryapproachtobundlinginfluencers,livecommerce,
contentandshopsispushingsocialcommerceforward-mostnotablyin
marketswhereitisfullyfunctional.
INDONESIA
rankssecondinoursocialcommerceenthusiasmindexforAsia.
MARKETS
TikTokShop
pausedin2023
Re-enteredthru
Tokopedia
Douyin(2016)
isthetemplate
forgrowth.
TikTokShoptolaunchin2025
TikTokShoptolaunchin2025
TikTokbannedin2020
TikTokShopsince2022
TikTokShopsince2022
AVE.
INDONESIA
Indonesiashowshighenthusiasmforsocialcommerce,supportedbyayoung,mobile-firstpopulation.Onlinemarketplacesand
specialtyappsarewidelyusedforpurchases.Peopleshoponlineforconvenience,excitement,andafunexperience.Influencersandcelebritiesplayaprominentroleindrivingpurchases,alongside
strongpeerinfluencefromfriendsandsocialmediausers.The
marketoverindexesinsocialcommerce,livestreamparticipation
andaffiliatecodeusagecomparedtotheAsiaaverage,reflectingawell-developedappetitefordeal-drivenshoppingexperiences.
IndonesiaisoneofTikTok’searliestgrowthmarketsforcommerce.Whileits‘Shop’
featurewasblockedin2023,itre-enteredthemarketin2025viaitsacquisitionof
Tokopedia.Overall,TikTok’spresenceinthemarkethascontributedtohighlevelsof
enthusiasmforsocialcommerce.
KEYDIGITALCHANNELS
(Influencer&SocialCommerceFocused)
EXPERIENCEWITHONLINESHOPPING
Brand’swebsiteSpecialitySites/AppsSocialMediachannels Messagingapps OnlineMarketplaceSoldbyInfluencers
UseAffiliate(discount)codeLive-streamSelling
Indonesia
SellingasaffiliatemyselfAsia
IndonesiaAsia
HOWTHEYFEELABOUTONLINESHOPPING
FunExperience KillTime ExcitementConvenience
DealsMoreproducts
Moreinfomation
TOPINFLUENCEFORPURCHASEDECISIONS
FriendsFamilymembers
lnfluencer/CelebritiesOtherusersonSocialmedia
News/Media ClosedSocialGroupslndustryAnalysts&Experts
RakutenInsightGlobalxTotemSurvey,Jun’25(Asia:n=3,813,Indonesia:n=523)
SOCIALCOMMERCEENTHUSIASM
Index
33
28
INDONESIA
HIGH
LOW
Average
lNFLUENCERPROFlLE&lMPACT-lNDONESlA
HIGHLYRECEPTIVETOCELEBRITIES
ANDINFLUENCERS,ANDSTEADY
POSITIVESENTIMENTACROSSALL
INFLUENCERTIERS.CELEBRITIES
HOLDSIGNIFICANTWEIGHTON
INFLUENCINGPURCHASEDECISIONS.LEADSASIAIN“HIGH”IMPACTAT
ALLPURCHASESTAGES.
INFLUENCERS’IMPACTONPURCHASEJOURNEY
Ratedasahigh-impactactivity
IndonesiaAsia
Consideration
Purchase
Discovery
INFLUENCERS’IMPACTONPURCHASEDECISION
“Pleaseratetheimpacteachtypeofinfluencershaveonyourpurchasedecisions”
CONSUMERS
Celebrities
Megalnfluencers
Macrolnfluencers
Microlnfluencers
Nanolnfluencers
%ofnegative%ofneutral%ofpositive
RakutenInsightGlobalxTotemSurvey,Jun’25(Asia:n=3,813,Indonesia:n=523)
REASONSTOBUYFROMlNFLUENCERS-lNDONESlA
REASONSTOBUYFROMINFLUENCERS
“PleaseselecttheTop3reasonswhyyouwouldBUYorNOTBUYsomethingfromaninfluencer/affiliate?”
PRODUCTDEMONSTRATIONSANDDEALSAREPRIMARYDRIVERS,
QUALITYTRUSTANDTOOMANYSTEPSHINDERBUYING.
Indonesiarankinghighestindeal-seekingamongallmarkets,andthatistheprimaryfactorthathindersthepurchasedecisionwithinfluencers.
Makesmefeelclosertotheinfluencerthemselves
TrustthemtopresentqualityproductsGottoseetheproductdemonstration(and/orseeitmodeled)
MakesmefeelmoreapartofacommunityGivesmeagoodstoryforfriends
Givesmeícred’
HelpsmefiltertheproductsthatareclosertomyinterestTrusttheyareo仟eringagooddeal
REASONSNOTTOBUYFROMINFLUENCERS
No“native”paymentsystem
IndonesiaAsia
CONSUMERS
Toomanystepstocompletepurchase
Don’ttrustthequalityofproductstheyo仟er WouldwanttosearcharoundtogetthebestpossibledealsConcernedaboutthesafetyorprivacyofmyinformationprovided
Noloyaltyprogram(points/membership)
RakutenInsightGlobalxTotemSurvey,Jun’25(Asia:n=3,813,Indonesia:n=523)
Source:TotemMedia“Brand”SurveyonInfluencersn=54
THEBRAND-SIDEVIEW
From
BRAND&MARKETING
MANAGERS
9
TikTokranks#1forinfluenceractivities,coveringboth
socialandcommerceaspects.ThenInstagramand
Facebookforaddedreachonsocial.Shopeeand
Tokopediaareusedmoreselectivelywithaconversion
focus.
Brandsfavormid-sized/microcreatorsonthesocialplatforms;
celebrityuseappearslimited.
TikTokcarriesbothdiscoveryand“shop-tainment”
conversion,Instagramsupportsconsiderationwith
someconversion.Facebookflexesfromawareness
tomid-funnel,withpost-purchasefurtherfaciliating
awareness&consideration.Marketplaceslike
ShopeeandTokopediaarefocusedonsales.
WHATSIZEOFINFLUENCERDOYOUUSEPERCHANNEL?
Micro-Influencers(KOC)Mid-SizedKOLsLargeKOLsCelebrities
TikTok9
Instagram5
Facebook4
Shopee3
Tokopedia1
Totalsreflectthenumberoftoprankedvotesgivenforinfluencertype,perchannel.Respondentsonlygaverankingsonchannelstheyuseinfluencerswith/for.
TOPRANKEDGOALFORINFLUENCERS,BYCHANNEL
Awareness(Discovery)Consideration(Image)Conversion(Sales)Post-Purchase
TikTok9
Instagram5
Facebook4
Shopee3
Tokopedia1
REGIONALANALYSIS-INDONESIA
“PleaseselecttheTop3channelswhereyouconsumeinfluencercontentforeachcategory.”
CONSUMERS
TOPPLATFORMSFORINFLUENCERCONTENTFacebookYouTubeTikTokInstagramXPinterestWhatsApp
InfluencercontentconsumptionisledbyTikTok,dominatingcategorieslikeBeauty,Fashion,andFood&Beverage.YouTuberankssecond,especiallystronginMovies&OtherOnlineContent,Electronics&Appliances,andTravel.Instagramfollows,
withhighengagementinBeauty,Fashion,andTravel.Facebookhasmoderateuse,mainlyinElectronics&AppliancesandCars,whileX,Pinterest,andWhatsAppremainniche(under15%).Overall,TikTok,YouTube,andInstagramdominate,withTikTokexcellinginlifestylecategoriesandYouTubeleadinginlong-formandtech-relatedcontent
ECOMSPEND (USD)
2023-24CHANGE
$7.72B
+40.6%
Fashion
$4.17B
+167.3%
Beauty
$9.55B
-10.8%
Eletronics&Appliances
$12.9B
+73.9%
Food&Beverage
$0.73B
+5%
SportsGear
$1.23B
+9.8%
VideoGames
$1.41B
+11.9%
OnlineContent
$12.3B
+13.6%
Travel
Cars(Auto)
RakutenInsightGlobalxTotemSurvey,Jun’25(Indonesia:n=523)EcommerceSpend:WeAreSocial/Meltwater
LIVESTREAMING
TOPLIVESALESCHANNELS
INDONESIA
85%
OFCONSUMERSIN
INDONESIAHAVE
WATCHEDAND/OR
BOUGHTFROMA
BRANDLIVESTREAM.
COMPAREDTOTHE
ASIAAVERAGEOF
84%
MOSTVIEWEDLIVESSALESCHANNELS
“Wherehaveyouwatchedlivesaleinthelast12months?”
ShopeeLive
TokopediaPlay
LazadaLive
BukaLive
TikTokShop
EXPERIENCEWITHLIVESTREAMCOMMERCE
“Haveyouwatchedlivestreamsinthepast12months?”
Megalnfluencers
Macrolnfluencers
Microlnfluencers
Brands
Celebrities
NotWatchedorBoughtWatched,notboughtWatched&Bought
RakutenInsightGlobalxTotemSurvey,Jun’25(Indonesia:n=523)
SURVEY&RESEARCH
ABOUTTHE
RESEARCH&REPORTS
ASIAINFLUENCERSURVEYS
METHODOLOGY
WithanticipatedincreasesinsocialcommerceandinfluencermarketingacrossAsiafor
2025/26,Totemsoughttobetterunderstandcurrentperceptionsandusageacrosskey
marketsintheregion(andinIndonesia).ThehighlightofthisreportisthecomprehensivereviewofconsumersacrossAsia(n=3,813)-surveyresultsprovidedbyRakutenInsight
Global.
BRANDSURVEYCONSUMERSURVEY
(INDONESIA)N=9(INDONESIA)N=523
ThebrandsurveywasconductedinJuly2025byTotem:
TotalSampleSize(n=):54
Theprofileofbrand-siderespondentisthatofasenior(MarketingDirector,CMO),covering
multipleregions/countriesacrosstheregion.
Therespondentscoveredarangeofindustries
including;fashion,beauty,gaming,travel,autoandelectronics.
3,3
TheconsumersurveywasconductedinJuly2025byRakutenInsightGlobal,coveringthefollowinggroupsacrossAsia:
TotalSampleSize(n=):3,813
SevenCountriesCovered:China,Japan,S.Korea,Indonesia,Philippines,Thailand,India
GenderAim50:50:1,848female,1,965male
GenZ(16-28yrs)=25%
Millennials(29-44yrs)=25%GenX(45-60yrs)=25%
Boomers(61-79yrs)=25%
SurveyDataBy:
INFLUENCERREPORTS
AsapartofourresearchonInfluencersinAsia,Totemhascreatedaseriesofreports,goingintogreaterdetailforspecificmarkets,countriesandindustries.
Getthemainreportoninfluencers
inAsia,coveringregionaldata,
insightsandtrendsforChina,Japan,
SouthKorea,Philippines,Thailand,
IndonesiaandIndia.
Haveaspecificquestionrelatedtoanindustry,marketoraudiencesegment,reachouttoourteam.
Email:
info@
INDUSTRYREPORTONINFLUENCERSINFASHION
COUNTRYREPORTONINFLUENCERSININDIA
INDUSTRYREPORTONINFLUENCERSINFASHION
TOTEM
TOTEM
CONTACTUS
Email:
info@
TOTEM
COMPREHENSIVEPLANNINGANDGROWTHFRAMEWORKSFORBRAND
SUCCESSINCHINA.
EVALUATINGTHERISEOFSOCIALCOMMERCEINNORTHAMERICA-
WITHFOCUSONGENZ,TIKTOKANDOTHERAGENTSOFCHANGE.
INSIGHTS,ANALYSISANDGROWTHFRAMEWORKSFORDIRECT-TO-
CONSUMERBRANDS-WITHGLOBALANDU.S.FOCUS.
RANKINGOFCHINA’STOPCONSUMER,RETAILBRANDSGROWINGONTO
THEWORLDSTAGE.INSIGHTSONIF/HOWTHEYARESUCCEEDING.
MARKETINGINSIGHTS
TotemhasamissiontosupportandprovidetheinsightsthatC-Levelmarketersneedinplanningthegrowthoftheirbrands,inChina,AsiaandGlobally.
Assuch,Totemhascreatedawidesetofreportsaboutthekeyissuesbeingencounteredattheleadingedgesofmarketing.The70+reportscreatedbyTotemhavebeenviewedoveramilliontimesbyglobalmarketingleaders.
Totemreportscovertopicsonthefrontlinesofdigitalinnovation,o仟eringin-depthinsightintothefutureofmarketing,including;ChinaandAsiatrends,globalDTCstrategies,socialcommerce,influencermarketing,newmarketanalysesandAIforbrands.
/asia-insights
CHRISBAKER
BUSINESSSTRATEGY-ASIA
DAVEWONG
BRANDCREATIVE-ASIA
KARENLEE
BRANDPLANNING-CHINA
GARFIELDWANG
CREATIVESTRATEGY-ASIA
SUMMERFENG
INSIGHTS&PLANNING-ASIA
JONATHANLIU
AI&AUTOMATION-ASIA
LESTERNG
BRANDSTRATEGY-ASIA
MOONYWU
INSIGHTS&PLANNING-CHINA
RONWARDLE
COMMERCESTRATEGY-ASIA
PAIGENI
CREATIVE(ART/DESIGN)
OURWORKATTOTEM
TotemworkswitharangeofbrandsinAsia,ChinaandGlobally.
Projectsforourclientsaddresscriticalmarketingandgrowthissuesincluding;
-Brandstrategy,positioning,categorydesign
-Influencerplanningandbooking,
co-creationofbrandedcontent,events
-Marketandcompetitiveintelligence,datainsights&analytics
-Audienceresearch,targeting,andgrowthplanning
-Socialanddigitalchannelmanagement,contentandcampaigns
-Channelstrategies,audits,digitalcapabilities/innovation
Totem’sclientsrangeacrossindustries,including;retail,fashion,beauty,travel,entertainmentandfinance.
Email:
info@
ABOUTRAKUTENINSIGHTGLOBAL
Forover25years,RakutenInsightGlobalhasbeenattheforefrontof
consumermarketresearchdatacollection.Bycombiningourfirst-partydatawiththehighestlevelsofqualityassuranceprocesses,RakutenInsightGlobalhasremainedourclients’trustedresearchpartnerforAsia,US&Beyond.
Ourproprietary,doubleopt-inonlinepanelshavebeendeveloped
throughout12majorAsianmarkets&theUS.Allofthepanelsaremanagedbydedicatedlocalsupportteamsandmeetthehighestindustrystandards.TheRakutenInsightGlobalteamoffers24-hourcoveragefrom11worldwidelocations,providingexception
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